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Philips 190B4CG/190B4CB/190B4CS Electronic User's Manual

file:///D|/M/english/190b4cgbs/index.htm [8/8/03 3:35:20 PM]

Summary of Contents for 190B4CB

Page 1: ...Philips 190B4CG 190B4CB 190B4CS Electronic User s Manual file D M english 190b4cgbs index htm 8 8 03 3 35 20 PM ...

Page 2: ...ts or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet Keep the monitor dry To avoid electric shock do not expose it to rain or excessive moisture When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching power cable or DC power cord wait for 6 seconds then attach the power cab...

Page 3: ...nges Temperature 5 35 C 41 95 F Humidity 20 80 RH Do not subject the LCD monitor to severe vibration or high impact conditions Do not place the LCD monitor inside a car trunk Take care not to mishandle this product by either knocking or dropping during operation or transportation Do not store or use the LCD monitor in locations exposed to high humidity or a dusty environment Also do not allow wate...

Page 4: ...for your reference Product Information gives an overview of the monitor s features as well as the technical specifications for this monitor Installing Your Monitor describes the initial setup process and gives an overview of how to use the monitor On Screen Display provides information on adjusting the settings on your monitor Customer Care and Warranty contains a list of worldwide Philips Consume...

Page 5: ...f data WARNING This icon indicates the potential for bodily harm and tells you how to avoid the problem Some warnings may appear in alternate formats and may not be accompanied by an icon In such cases the specific presentation of the warning is mandated by the relevant regulatory authority RETURN TO TOP OF THE PAGE 2003 Koninklijke Philips Electronics N V All rights reserved Reproduction copying ...

Page 6: ...cepts DVI D digital and VGA analog inputs Embedded universal AC power supply Advanced AUTO adjustment optimizes picture quality Adjustable tilt and swivel function Adjustable viewing height sRGB compliant RETURN TO TOP OF THE PAGE Technical Specifications LCD PANEL Type TFT LCD Screen size 19 48 26cm diagonal Pixel Pitch 0 294 x 0 294mm LCD Panel type 1280 x 1024 pixels R G B vertical stripe Anti ...

Page 7: ...n Sync polarities Positive and negative Video interface Dual input D Sub analog and DVI D digital are available and user selectable Optical characteristics Contrast ratio 500 typ Brightness 250 cd m2 typ Peak contrast angle 6 o clock White Chromatcity x 0 283 y 0 297 at 9300 K x 0 313 y 0 329 at 6500 K Viewing Angle C R 10 Upper 85 typ Lower 85 typ Left 85 typ Right 85 typ Response time 25ms typ s...

Page 8: ...t is important to select the sRGB setting in the monitor s OSD To do so open the OSD by pressing the OK button on the front of your monitor Use the down button to go to Adjust Color and press OK again Then move the down button to go to sRGB and press OK again Exit this OSD After this please don t change the brightness or contrast setting of your monitor If you change either of these the monitor wi...

Page 9: ...1024 75 RETURN TO TOP OF THE PAGE Automatic Power Saving If you have VESA DPMS compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use If an input from a keyboard mouse or other input device is detected the monitor will wake up automatically The following table shows the power consumption and signaling of this automatic po...

Page 10: ...Y STAR guidelines for energy efficiency RETURN TO TOP OF THE PAGE Physical Specifications Dimension incl Pedestal WxHxD 425 x 377 x 235 mm in lowest position Weight 7 Kg Tilt Swivel 5 30 175 Height adjustment rang 70mm Power supply 100 240 VAC 50 60 Hz Power consumption 45 W typ Temperature 5 C to 35 C operating 20 C to 60 C storage Relative humidity 20 to 80 System MTBF 50K hrs excluding CCFL 40K...

Page 11: ...gnal pin assignments are listed in the following table Pin No Signal Assignment Pin No Signal Assignment Pin No Signal Assignment 1 T M D S Data2 9 T M D S Data1 17 T M D S Data0 2 T M D S Data2 10 T M D S Data1 18 T M D S Data0 3 T M D S Data2 4 Shield 11 T M D S Data1 3 Shield 19 T M D S Data0 5 Shield 4 No connect 12 No connect 20 No connect 5 No connect 13 No connect 21 No connect 6 DDC Clock ...

Page 12: ...en video input SOG 10 Logic ground 3 Blue video input 11 Identical output connected to pin 10 4 Sense GND 12 Serial data line SDA 5 Not connected 13 H Sync H V 6 Red video ground 14 V Sync VCLK for DDC 7 Green video ground 15 Data clock line SCL 8 Blue video ground RETURN TO TOP OF THE PAGE file D M english 190b4cgbs product product htm 7 of 9 8 8 03 3 35 29 PM ...

Page 13: ...roduct Views Follow the links to see various views of the monitor and its components Front View Product Description RETURN TO TOP OF THE PAGE Physical Function 1 Tilt 2 Swivel file D M english 190b4cgbs product product htm 8 of 9 8 8 03 3 35 29 PM ...

Page 14: ...190B4CG 190B4CB 190B4CS Product Information 3 Height adjustment RETURN TO TOP OF THE PAGE file D M english 190b4cgbs product product htm 9 of 9 8 8 03 3 35 29 PM ...

Page 15: ...ed when adjusting the OSD of your monitor LEFT and RIGHT buttons like the UP and DOWN buttons are also used in adjusting the OSD of your monitor Signal inputs selective hotkeys Allows user to switch between two video connectors D Sub DVI D BRIGHTNESS hotkey When the UP and DOWN arrow buttons are pressed the adjustment controls for the BRIGHTNESS will show up file D M english 190b4cgbs install inst...

Page 16: ...19 Note You can check the current display settings by pressing the OK button once Go into the Product Information The current display mode is shown on the item called RESOLUTION You can also install the Flat Panel Adjust FP Adjust program a program for getting the best performance out of your monitor This included on this CD Step by step instructions are provided to guide you through the installti...

Page 17: ... window The user interface provides user friendliness and ease of use when the user is operating the monitor Basic and simple instruction on the control keys When you press the button on the front control of your monitor the On Screen Display OSD Main Controls window will pop up and you can then start making adjustments to your monitor s various features Use the or the keys to make your adjustment...

Page 18: ...view of the structure of the On Screen Display You can use this as a reference when you want to work your way around the different adjustments later on Analog signal input file D M english 190b4cgbs osd osddesc htm 2 of 4 8 8 03 3 35 36 PM ...

Page 19: ...On Screen Display Digital signal input file D M english 190b4cgbs osd osddesc htm 3 of 4 8 8 03 3 35 36 PM ...

Page 20: ...On Screen Display RETURN TO TOP OF THE PAGE file D M english 190b4cgbs osd osddesc htm 4 of 4 8 8 03 3 35 36 PM ...

Page 21: ... Switzerland Spain United Kingdom EASTERN EUROPE Czech Republic Hungary Poland Russia Turkey LATIN AMERICA Antilles Argentina Brasil Chile Colombia Mexico Paraguay Peru Uruguay Venezuela NORTH AMERICA Canada USA PACIFIC Australia New Zealand ASIA Bangladesh China Hong Kong India Indonesia Japan Korea Malaysia Pakistan Philippines Singapore Taiwan Thailand AFRICA Morocco South Africa MIDDLE EAST Du...

Page 22: ...UB Your monitor comes with a D Sub cable Digital Visual Interface DVI The Digital Visual Interface DVI specification provides a high speed digital connection for visual data types that is display technology independent The interface is primarily focused at providing a connection between a computer and its display device The DVI specification meets the needs of all segments of the PC industry works...

Page 23: ...ation equipment Companies joining this programme must be willing to commit themselves to manufacturing one or more products capable of going into a low power state 30 W either after a period of inactivity or after a predetermined time selected by the user RETURN TO TOP OF THE PAGE L LCD Liquid Crystal Display An alphanumeric display using the unique properties of liquid crystal to form characters ...

Page 24: ...e reverse process to unplug a device In short USB transforms today s Plug and Pray into true Plug and Play Hub A Universal Serial Bus device that provides additional connections to the Universal Serial Bus Hubs are a key element in the plug and play architecture of USB The Figure shows a typical hub Hubs serve to simplify USB connectivity from the user s perspective and provide robustness at low c...

Page 25: ...efer to a collection of hardware components that perform a particular function such as a Universal Serial Bus interface device At an even higher level device may refer to the function performed by an entity attached to the Universal Serial Bus for example a data FAX modem device Devices may be physical electrical addressable and logical Downstream The direction of data flow from the host or away f...

Page 26: ...THE PAGE V Vertical refresh rate Expressed in Hz it is the number of frames complete pictures written to the screen every second RETURN TO TOP OF THE PAGE file D M english 190b4cgbs glossary glossary htm 5 of 5 8 8 03 3 35 44 PM ...

Page 27: ...installing This page provides an option to read the manual in pdf format PDF files can be downloaded into your hard disk then viewed and printed with Acrobat Reader or through your browser If you do not have Adobe Acrobat Reader installed click on the link to install the application Adobe Acrobat Reader for PC Adobe Acrobat Reader for Mac Download instructions To download the file 1 Click and hold...

Page 28: ...ual 1 With the manual file open follow your printer s instructions and print the pages you need RETURN TO TOP OF THE PAGE Installing FPadjust Program The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as CONTRAST BRIGHTNESS HORIZONTAL VERTICAL POSITION PHASE and CLOCK System requirements PC running Windows 95 Windows 98 Windows 2000 Winodws Me Windo...

Page 29: ...m the menu that appears choose Save Link As Save Target As or Download Link to Disk Choose where you would like to save the file click Save if prompted to save as either text or source choose source Exit your browser and install the FPadjust Program Read the FP_Readme04 txt file before installing RETURN TO TOP OF THE PAGE file D M english download download htm 3 of 3 8 8 03 3 35 50 PM ...

Page 30: ...4 15 1280x1024 pixels 17 18 19 3 Open Advanced Properties and set the Refresh Rate to 60Hz then click OK 4 Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768 60Hz 14 15 1280x1024 60Hz 17 18 19 5 Shut down your computer disconnect your old monitor and reconnect your Philips LCD monitor 6 Turn on your monitor and then turn on your PC Q What should I do when scree...

Page 31: ... or a driver disk when you first install your monitor Follow the instructions to insert the driver disk either floppy or CD ROM included in this package Monitor drivers inf and icm files will be installed automatically Q How do I adjust the resolution A Your video card graphic driver and monitor together determine the available resolutions You can select the desired resolution under Windows 95 98 ...

Page 32: ...s an active element TFT to control each individual pixel and the refresh rate is therefore not really applicable to LCD technology Q Will the LCD screen be resistant to scratches A A protective coating is applied to the surface of the LCD which is durable to a certain extent approximately up to the hardness of a 2H pencil In general it is recommended that the panel surface is not subjected to any ...

Page 33: ...p you adjust monitor settings such as Contrast Brightness Horizontal Position Vertical Position Phase and Clock for optimal performance Q When I install my monitor how do I get the best performance from the monitor A 1 For best performance make sure your display settings are set at 1024x768 60Hz for 14 15 1280x1024 60Hz for 17 18 19 Note You can check the current display settings by pressing the O...

Page 34: ...ter to connect the monitor to your Mac system Please contact your dealer retailer for more information Q Are Philips LCD monitors Plug and Play A Yes the monitors are Plug and Play compatible with Windows 95 98 2000 and the PC98 99 platforms Q What is USB Universal Serial Bus A Think of USB as a smart plug for PC peripherals USB automatically determines resources like driver software and bus bandw...

Page 35: ...rinter RETURN TO TOP OF THE PAGE LCD Panel Technology Q What is a Liquid Crystal Display A A Liquid Crystal Display LCD is an optical device that is commonly used to display ASCII characters and images on digital items such as watches calculators portable game consoles etc LCD is the technology used for displays in notebooks and other small computers Like light emitting diode and gas plasma techno...

Page 36: ... TFT LCD panel a data source drive and a gate drive and attached respectively The TFT drain of each cell is connected to the electrode The molecular arrangement of liquid crystal elements differs according to whether it is impressed with voltage or not It varies the direction of polarized light and the amount of light by letting it through different arrays of liquid crystal elements When two polar...

Page 37: ...id crystal Using the property that the projection of inlet light refracts toward the major axis of the liquid element it controls the direction of inlet light and displays it Since the refraction ratio of inlet light on liquid crystal varies with the inlet angle of the light the viewing angle of a TFT is much narrower than that of a CDT Usually the viewing angle refers to the point where the contr...

Page 38: ...lies with the relevant European Directive A European Directive is a European Law that relates to health safety environment and consumer protection much the same as the U S National Electrical Code and UL Standards Q Does the LCD monitor conform to general safety standards A Yes Philips LCD monitors conform to the guidelines of MPR II and TCO 95 99 03 standards for the control of radiation electrom...

Page 39: ...has bent pins The Energy Saving feature may be activated Screen says Make sure the monitor cable is properly connected to your computer Also refer to the Quick Set Up Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on Screen says Make sure the vertical sync of input signal is within the range of 56 75 Hz Change the refresh rate to 56 75Hz within 10 minutes Re...

Page 40: ...er please contact your dealer An after image appears If an image remains in the screen for an extended period of time it may be imprinted in the screen and leave an after image This usually disappears after a few hours An after image remains after the power has been turned off This is characteristic of liquid crystal and is not caused by a malfunction or deterioration of the liquid crystal The aft...

Page 41: ...ooting Troubleshooting Other Related Information Frequently Asked Questions FAQs TCO 95 99 Information Congratulations You have just purchased a TCO 95 or TCO 99 approved and labelled product Your choice has provided you with a product developed for professional use Your purchase has also contributed to reducing the burden on the environment and also to the further development of environmentally a...

Page 42: ...n Approval requirements cover a wide range of issues environment ergonomics usability emission of electric and magnetic fields energy consumption and electrical and fire safety The environmental demands impose restrictions on the presence and use of heavy metals brominated and chlorinated flame retardants CFCs freons and chlorinated solvents among other things The product must be prepared for recy...

Page 43: ...nt may occur The relevant TCO 95 TCO 99 demand requires that plastic components weighing more than 25 grams must not contain flame retardants with organically bound bromine or chlorine Flame retardants are allowed in the printed circuit boards since no substitutes are available Cadmium Cadmium is present in rechargeable batteries and in the color generating layers of certain computer displays Cadm...

Page 44: ...ent has yet been developed Bio accumulative is defined as substances which accumulate within living organisms Lead Cadmium and Mercury are heavy metals which are bio accumulative RETURN TO TOP OF THE PAGE TCO 03 Information Option only available for TCO 03 version Congratulations The display you have just purchased carries the TCO 03 Displays label This means that your display is designed manufact...

Page 45: ...ers all over the world Since the end of the 1980s TCO has been involved in influencing the development of IT equipment in a more user friendly direction Our labelling system started with displays in 1992 and is now requested by users and IT manufacturers all over the world For more information please visit www tcodevelopment com RETURN TO TOP OF THE PAGE Recycling Information for Customers Philips...

Page 46: ...er or F1rst Choice Contact Information Center in each country or the following team of Environmental specialist can help Mr Job Chiu Environment manager Philips Electronics Industries Taiwan Ltd Monitor Business Unit E mail job chiu philips com Tel 886 0 3 454 9839 Mr Maarten ten Houten Senior Environmental Consultant Philips Consumer Electronics E mail marten ten houten philips com Tel 31 0 40 27...

Page 47: ... for Visual Display MPR II MPR 1990 8 1990 10 Low Frequency Electric and Magnetic fields TCO 95 TCO 99 TCO 03 Requirement for Environment Labelling of Ergonomics Energy Ecology and Emission TCO Swedish Confederation of Professional Employees for TCO versions RETURN TO TOP OF THE PAGE Energy Star Declaration PHILIPS 190B4CG 190B4CB 190B4CS This monitor is equipped with a function for saving energy ...

Page 48: ...does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to w...

Page 49: ...signaux de radio ou de télévision ce qui peut être décelé en fermant l équipement puis en le remettant en fonction l utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes Réorienter ou déplacer l antenne de réception Augmenter la distance entre l équipement et le récepteur Brancher l équipement sur un autre circuit que celui utilisé par le récepteur Demander l aide...

Page 50: ...VCCI for Information technology equipment If this equipment is used near a radio or television receiver in a domestic environment it may cause radio Interference Install and use the equipment according to the instruction manual Class B ITE RETURN TO TOP OF THE PAGE MIC Notice South Korea Only file D M english 190b4cgbs safety regs regulat htm 10 of 16 8 8 03 3 36 08 PM ...

Page 51: ...should have the same power supply source The phasing conductor of the room s electrical installation should have a reserve short circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes A To completely switch off the equipment the power supply cable must be removed from the power supply socket which should be located near the equipment and easily accessible A ...

Page 52: ...E North Europe Nordic Countries Information Placering Ventilation VARNING FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS file D M english 190b4cgbs safety regs regulat htm 12 of 16 8 8 03 3 36 08 PM ...

Page 53: ...erto VAROITUS SIJOITA LAITE SITEN ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA Plassering Ventilasjon ADVARSEL NÅR DETTE UTSTYRET PLASSERES MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å NÅ RETURN TO TOP OF THE PAGE BSMI Notice Taiwan Only file D M english 190b4cgbs safety regs regulat htm 13 of 16 8 8 03 3 36 08 PM ...

Page 54: ...beträgt 70dB A oder weniger ACHTUNG BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN DAß NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND RETURN TO TOP OF THE PAGE End of Life Disposal Your new monitor contains materials that can be recycled and reused Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of Please...

Page 55: ...plug is not suitable for your socket outlets it should be cut off and an appropriate 3 pin plug fitted in its place If the mains plug contains a fuse this should have a value of 5A If a plug without a fuse is used the fuse at the distribution board should not be greater than 5A Note The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewher...

Page 56: ...W 2 The BLUE wire must be connected to the terminal which is marked with the letter N or coloured BLACK 3 The BROWN wire must be connected to the terminal which marked with the letter L or coloured RED Before replacing the plug cover make certain that the cord grip is clamped over the sheath of the lead not simply over the three wires RETURN TO TOP OF THE PAGE file D M english 190b4cgbs safety reg...

Page 57: ...ug rated 15 A 125 V For units set at 230 V Use a UL Listed Cord Set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet long and a tandem blade grounding type attachment plug rated 15 A 250 V Information for Users outside the U S For units set at 230 V Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A 250 V The Cor...

Page 58: ...efects and defines acceptable defect levels for each type In order to qualify for repair or replacement under warranty the number of pixel defects on a TFT LCD panel must exceed these acceptable levels For example no more than 0 0004 of the sub pixels on a 15 XGA monitor may be defective Furthermore Philips sets even higher quality standards for certain types or combinations of pixel defects that ...

Page 59: ...Two adjacent lit subpixels Red Blue Purple Red Green Yellow Green Blue Cyan Light Blue Three adjacent lit subpixels one white pixel Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or off These are the types of black dot defects One dark subpixel Two or three adjacent dark subpixels Proximity of Pixel Defects Because pixel and sub pixels defects of the same t...

Page 60: ...xels 2 or fewer 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15 mm or more Bright dot defects within 20 mm circle Total bright dot defects of all types 4 or fewer BLACK DOT DEFECTS ACCEPTABLE LEVEL MODEL 190B4 1 dark subpixel 6 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15 mm or more Black d...

Page 61: ...Policy MODEL 190B4 Total bright or black dot defects of all types 6 or fewer Note 1 or 2 adjacent subpixel defects 1 dot defect RETURN TO TOP OF THE PAGE file D M english 190b4cgbs product pixel htm 4 of 4 8 8 03 3 36 42 PM ...

Page 62: ...onnecting to Your PC The base Getting Started Optimizing Performance Accessory Pack Unpack all the parts Item Description 190B4C 1 Power Cord socket may differ for different countries v 2 Macintosh Adapter optional v 3 VGA Signal Cable v file D M english 190b4cgbs install connect htm 1 of 4 8 8 03 3 36 53 PM ...

Page 63: ...Your PC 4 E DFU package with Quick Setup Guide and CD ROM v RETURN TO TOP OF THE PAGE Connecting to Your PC 1 Plug in the cables into connectors file D M english 190b4cgbs install connect htm 2 of 4 8 8 03 3 36 53 PM ...

Page 64: ...ed to connect the special Mac adapter to one end of the monitor signal cable Cable management a Remove the top cover of the arm box b Put the cables inside the arm box c Put the top cover back file D M english 190b4cgbs install connect htm 3 of 4 8 8 03 3 36 53 PM ...

Page 65: ...le to the video connector on the back of your computer c Plug the power cord of your computer and your monitor into a nearby outlet d Turn on your computer and monitor If the monitor displays an image installation is complete RETURN TO TOP OF THE PAGE file D M english 190b4cgbs install connect htm 4 of 4 8 8 03 3 36 53 PM ...

Page 66: ...ing Started Optimizing Performance Unfold and Fold the Base Unfold the base Fold the base Remove the Base Remove the base Unfold and Fold the Base Unfold the Base 1 Put monitor face down on the safe surface 2 Pull up the base Fold the Base file D M english 190b4cgbs install base htm 1 of 3 8 8 03 3 36 54 PM ...

Page 67: ...Push down the head of monitor RETURN TO TOP OF THE PAGE Remove the Base Condition for VESA standard mounting applications 1 Remove the top cover file D M english 190b4cgbs install base htm 2 of 3 8 8 03 3 36 54 PM ...

Page 68: ...The base 2 Remove the 6 screws and then remove the base from the LCD monitor RETURN TO TOP OF THE PAGE file D M english 190b4cgbs install base htm 3 of 3 8 8 03 3 36 54 PM ...

Page 69: ...tab then click on Advanced 5 Select the Monitor button point to Change then click on Have Disk 6 Click on the Browse button select the appropriate drive F CD ROM Drive then click on the OK button 7 Click on the OK button then select your monitor model and click on the OK 8 Click on the Close button For Windows 98 1 Start Windows 98 2 Click on the Start button point to Settings and then click on Co...

Page 70: ...perties button Please follow the steps given below 6 Click on Driver and then click on Update Driver then click on the Next button 7 Select Display a list of the known drivers for this device so that I can choose a specific driver then click on Next and then click on Have disk 8 Click on Browse button then select the appropriate drive F CD ROM Drive 9 Click on the Open button then click on the OK ...

Page 71: ...on If you can see the has not passed Windows Logo testing to verify its compatibility with Windows XP message please click on the Continue Anyway button 13 Click on the Finish button then the Close button 14 Click on the OK button and then the OK button again to close the Display_Properties dialog box If your Windows 95 98 2000 Me XP version is different or you need more detailed installation info...

Page 72: ... in case of defects provided for under the warranty coverage The swap monitor remains yours and Philips keeps the defective original monitor For the swap monitor the warranty period remains equal to that of your original monitor being 36 months as from the purchase date of your original monitor What is excluded The Philips F1rst Choice Warranty applies provided the product is handled properly for ...

Page 73: ...ilips helpdesk Philips type number Philips serial number Purchase date copy of purchase may be required PC environment Processor 286 386 486 Pentium Pro Internal memory Operating system Windows DOS OS 2 MAC Fax Modem Internet program Other cards installed Having the following information available will also help speed up the process Your proof of purchase indicating date of purchase dealer name mo...

Page 74: ...ade illegible repairs or product modifications and alterations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or nat...

Page 75: ...l labor charges All parts including repaired and replaced parts are covered only for the original warranty period When the warranty on the original product expires the warranty on all replaced and repaired products and parts also expires WHAT IS EXCLUDED Your warranty does not cover labor charges for installation or setup of the product adjustment of customer controls on the product and installati...

Page 76: ...act the Philips Customer Care Center by calling 877 835 1838 U S A customers only or 402 536 4171 Before Requesting Service Please check your owner s manual before requesting service Adjustments of the controls discussed there may save you a service call TO GET WARRANTY SERVICE IN U S A PUERTO RICO OR U S VIRGIN ISLANDS Contact the Philips Customer Care Center phone number listed below for product...

Page 77: ...ich vary from state province to state province Philips Customer Care Center P O Box 2976 Longview TX 75601 Your International Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor All Philips monitors are designed and manufactured to high standards and deliver high quality performance ease of use and ease of installation Should you encounter any difficulties while installing ...

Page 78: ...ing information available will also help speed up the process Your proof of purchase indicating date of purchase dealer name model and product serial number The full address to which the swap model should be delivered Just a phone call away Philips customer help desks are located worldwide You can contact Philips Monday Friday from 08 00 20 00 hrs Central European Time CET and on Saturdays and Sun...

Page 79: ... Cyprus Greek 800 92256 Norway 22 70 82 50 Denmark 35 25 87 61 Portugal 0800 831 363 France 03 8717 0033 Sweden 08 632 0016 Germany 0696 698 4712 Switzerland 02 23 10 21 16 Greece 00800 3122 1223 Spain 09 17 45 62 46 Finland 09 2290 1908 United Kingdom 0207 949 0069 Ireland 01 601 1161 U S A 877 835 1838 Italy 02 48 27 11 53 file D M english warranty warfirst htm 8 8 03 3 37 12 PM ...

Page 80: ...uay Peru Philippines Poland Russia Singapore South Africa Taiwan Thailand Turkey Uruguay Venezuela Eastern Europe CZECH REPUBLIC Philips Service V Mezihorí 2180 00 Prague Phone 02 6831581 Fax 02 66310852 HUNGARY Philips Markaszerviz Kinizsi U 30 36Budapest 1092 Phone 01 2164428 Fax 01 2187885 POLAND Philips Polska CE UL Marszalkowska 45 49 00 648 Warszawa Phone 02 6286070 Fax 02 6288228 file D M e...

Page 81: ...6 Fax 0212 281 1809 Latin America ANTILLES Philips Antillana N V Kaminda A J E Kusters 4 Zeelandia P O box 3523 3051 Willemstad Curacao Phone 09 4612799 Fax 09 4612772 ARGENTINA Philips Antillana N V Vedia 3892 Capital Federal CP 1430 Buenos Aires Phone 011 4544 2047 BRASIL Philips da Amazônia Ind Elet Ltda Av Luis Carlos Berrini 1400 Sao Paulo SP Phone 0800 701 0203 file D M english warranty warc...

Page 82: ...toll free Fax 01 619 4300 619 4104 MEXICO Consumer Information Centre Norte 45 No 669 Col Industrial Vallejo C P 02300 Mexico D F Phone 05 3687788 9180050462 Fax 05 7284272 PARAGUAY Philips del Paraguay S A Avenida Artigas 1513 Casilla de Correos 605 Asuncion Phone 021 211666 Fax 021 213007 PERU Philips Peruana S A Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone 01 2136200 Fax 01 2...

Page 83: ...rtado Postal 1167 Caracas 1010 A Phone 02 2377575 Fax 02 2376420 Canada CANADA Philips Electronics Ltd 281 Hillmount Road Markham Ontario L6C 2S3 Phone 800 479 6696 Pacific AUSTRALIA Philips Consumer Service Customer Information Centre 3 Figtree Drive Homebush Bay NSW 2140 Phone CIC 1300 363 391 PCE Service 1300 361 392 toll free Fax 61 2 9947 0063 file D M english warranty warcic htm 4 of 9 8 8 0...

Page 84: ... BEIJING Beijing Authorized Service Centre Consumer Information Centre Building 6 West Street Chong Wen Men Beijing Jin Bang Co Led 100051 BEIJING GUANGZHOU Philips Authorized Service Centre 801 Dong Feng Road East Guangzhou 510080 SHANGHAI Philips Service Logistic Centre Consumer Information Centre P O Box 002 027 Nextage Department Store Puding New District 200002 SHANGHAI Philips Authorized Ser...

Page 85: ...INDIA Phone 91 20 712 2048 ext 2765 Fax 91 20 712 1558 BOMBAY Philips India Customer Relation Centre Bandbox House 254 D Dr A Besant Road Worli Bombay 400 025 CALCUTTA Customer Relation Centre 7 justice Chandra Madhab Road Calcutta 700 020 MADRAS Customer Relation Centre 3 Haddows Road Madras 600 006 NEW DELHI Customer Relation Centre 68 Shivaji Marg New Dehli 110 015 file D M english warranty war...

Page 86: ...one 080 600 6600 Local toll free Fax 02 709 1245 MALAYSIA Philips Malaysia Sdn Berhad Service Dept No 51 sect 13 Jalan University 46200 Petaling Jaya Selagor P O box 12163 50768 Kuala Lumpur Phone 03 7950 5501 02 Fax 03 7954 8504 PAKISTAN KARACHI Philips Electrical Ind of Pakistan Consumer Information Centre F 54 S I T E P O Box 7101 75730 KARACHI Philips Consumer Service Centre 168 F Adamjee Road...

Page 87: ...e Ltd Consumer Service Dept Lorong 1 Toa Payoh P O box 340 Singapore 1231 Phone 6882 3999 Fax 6250 8037 TAIWAN Philips Taiwan Ltd Consumer Information Centre 26F 66 Chung Hsiao W Road Sec 1 TAIPEI Phone 0800 231 099 or 02 2382 4567 Fax 02 2382 3027 THAILAND Philips Electronics Thailand Ltd Philips Service Centre 209 2 Sanpavut Road Bangna Bangkok 10260 Phone 02 652 8652 Fax 02 614 3531 Africa file...

Page 88: ...burg P O box 58088 Newville 2114 Phone 27 11 471 5000 Fax 27 11 471 5020 Middle East DUBAI Philips Middle East B V Consumer Information Centre P O Box 7785 DUBAI Phone 04 335 3666 Fax 04 335 3999 EGYPT Philips Egypt Consumer Information Centre 10 Abdel Rahman El Rafei Mohandessin Cairo P O Box 242 DOKKI Phone 02 3313993 Fax 02 3492142 file D M english warranty warcic htm 9 of 9 8 8 03 3 37 20 PM ...

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