30
Malfunctions
9
Malfunctions
Please note the following instructions should the pump malfunction:
9.1
Rectifying malfunctions
CAUTION
Hot surface!
Danger of burns if hot parts are touched. The surface temperature of the pump may rise
above 105 °C in case of malfunction.
Carry out work on the pump only after it has cooled to a safe temperature.
Problem
Possible causes
Remedy
Pump does not start
No mains voltage or voltage does
not correspond to the motor data
Check mains voltage and mains fuse protec-
tion; check motor switch
Thermal protection switch has re-
sponded
Identify cause and delete; let pump cool off
if necessary
Suction chamber dirty
Clean suction chamber.
Gear wheels damaged
Switch off pump directly! Contact Pfeiffer
Vacuum Service if necessary
Bearing damaged
Replace bearings; contact Pfeiffer Vacuum
Service if necessary.
Motor defective
Replace motor
Pump switches off
after a while
Thermal protection switch of the
motor has responded
Identify cause of overheating and delete; al-
low motor to cool off if necessary
Pump does not attain
ultimate pressure
Suction chamber dirty
Clean suction chamber.
Lubricant dirty
Change lubricant
Backing pump faulty
Check backing pump
Leak in system
Repair leak
Operational loss of lubricant at the
shaft or mechanical seal
Check and replace radial shaft seals or me-
chanical seal; contact Pfeiffer Vacuum Ser-
vice if necessary
Unusual operating
noises
Suction chamber dirty
Switch off pump directly and clean suction
chamber
Bearings or gears damaged
Switch off pump directly! Contact Pfeiffer
Vacuum Service if necessary
Motor bearing defective
Switch off motor directly! Replace motor;
contact Pfeiffer Vacuum Service if neces-
sary
NOTICE
Service work should be carried out by a qualified person only!
Pfeiffer Vacuum is not liable for any damage to the pump resulting from work carried out
improperly.
Take advantage of our service training programs; additional information at www.pfei-
ffer-vacuum.com.
Please state all the information on the pump rating plate when ordering spare parts.