30 1-800-732-2677
If the Product is deemed to be faulty within 30 days from date of original
purchase, Radio Systems will organise for a replacement to be sent in
advance of returning the faulty Product. A Post Bag will be included
with the replacement Product for the return of the faulty Product. The
Product must be returned within 7 days of receiving the replacement.
If the Product is deemed to be faulty after 30 days from the date of
original purchase, the consumer will be required to return the Product to
Radio Systems at the consumer’s own expense. Radio Systems will test
and replace the faulty unit or its components and return to the consumer
free of charge, provided the Product is within its said warranty period.
This warranty is in addition to other rights and remedies available to you
under the law. Radio Systems goods come with guarantees that cannot
be excluded under the Australia Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please
contact our Customer Care Centre on 1800 786 608 (Australia) or 0800
543 054 (New Zealand).
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