www.petsafe.net 27
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I was setting up the Pet
Area and after I turned
down the Boundary
Control Dial, the Receiver
Collar would no longer
beep or correct.
• You may have turned the Boundary Control Dial down too quickly, causing
the Receiver Collar to go into power-fail mode. This is a safety feature
designed to protect your pet when power to the Transmitter goes out. With
the Receiver Collar within 3 m of the Transmitter, readjust the Boundary
Control Dial as shown in Step 4 and reset the Boundary Zone, making sure
to turn the dial down slowly.
My next-door neighbour
has an in-ground
containment system and
the Receiver Collar does
not activate near
their property.
• Your neighbour’s In-Ground Fence signal may interfere with the operation
of the Receiver Collar preventing activation close to their fence. To minimize
the interference, reduce the size of the Pet Area or move the Transmitter
away from the in-ground containment system.
• Adjust the Pet Area so that the Receiver Collar activates for at least 1.5 m
beyond the reduced Boundary setting when walking towards the in-ground
containment system.
The Receiver Collar has
injured my pet’s neck.
• Failing to follow the important safety information at the front of the
Operating and Training Guide has caused pressure ulcers. Some
descriptions of advanced pressure ulcers describe the sores as looking
like burns on the dog’s neck. Be assured that electronic collars do not use
enough energy to create electrical burns. The energy in an output pulse is
only a few thousandths of a Joule; it is similar in nature to the static pulse
that you may feel when getting out of your car. In some cases, pressure
ulcers are described as chemical burns. The battery in your Receiver Collar
is sealed, in addition, your collar’s housing is also sealed. This sealing
makes it virtually impossible, without misuse or abuse, for your Receiver
Collar battery to leak onto your pet’s neck. Please review and follow the
important safety information on page 2, and the instructions in Step 6 under
the heading “Fit the Receiver Collar”.
