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Frequently Asked Questions
Is the Receiver Collar
waterproof?
• Yes. When changing the battery, be sure to keep the
battery area free from dirt and debris.
Can I use more than one
Receiver Collar with the
Wireless system?
• Yes. There is no limit to the number of pets you can
contain with the Wireless system. You must purchase
an additional Wireless Pet Containment Receiver
Collar for each pet. Contact the Customer Care
Center at 1-800-732-2677 or visit our website at
www.petsafe.net to locate a retailer near you.
Is there a hand-held
remote Transmitter
that will work with
the Wireless system
Receiver Collar?
• No. You would need to purchase a separate
Remote Training system. Contact the Customer Care
Center at 1-800-732-2677 or visit our website
at www.petsafe.net to locate a retailer near you.
If I have a question about
my Wireless system or
need replacement parts,
where can I get answers
or service?
• Contact the Customer Care Center at
1-800-732-2677 or visit our web site
at www.petsafe.net.