PerkinElmer Caliper IVIS Spectrum, Hardware Manual

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8. Troubleshooting
48
8.4 No Image Is Produced
If no image is produced, there may be an error in the Living Image software, a
problem with the physical connections to the camera, or a hardware failure.
1. Close the Living Image
®
software and restart the computer.
2. Restart the Living Image software and try to acquire an image.
3. If after restarting the computer, you are still unable to produce an image,
contact IVIS Imaging Systems Technology Support for assistance.
8.5 Hardware Problems
Due to its integrated design, almost all of the components in the IVIS Spectrum
are not user-serviceable.
VOLTAGE
VOLTAGE! Do not remove any panel from the console, except for the filter
wheel access panel. Removing a panel could expose the user to hazardous
voltages.
If you suspect a problem with the instrument hardware, contact IVIS Imaging
Systems Technology Support.
Circuit Breaker (Power
Entry Module)
Under normal operation, the circuit breaker that is incorporated into the rear
panel power entry module (main power switch) should not trip. Frequent
tripping of this circuit breaker may indicate an underlying electrical problem. If
this occurs, unplug the system and contact IVIS Imaging Systems Technology
Support.
If the circuit breaker is occasionally tripped:
1. Confirm that the rear panel switch is off, the front panel toggle switch is
down (standby), and the power cord is plugged into the console and the wall
socket.
2. Turn on the computer and, if necessary, start the Living Image
®
software.
3. Turn on the rear panel main power switch.
— The status light is blue.
4. Turn on the front panel toggle switch by pulling the toggle out and up.
— The status light is blue and blinking.
5. Initialize the system.
— The status light is red and turns green when the system is initialized.
Wait until the camera has cooled to the demand temperature before you
begin an imaging session.
Computer Connections
Never disconnect or wiggle the rear panel computer connections when the
IVIS
®
Spectrum is powered on. If you suspect that any of the rear panel
computer connections are loose, follow the procedure below.
1. Close the Living Image software and shut down the computer.
2. Turn off the front panel toggle switch (standby).