
OIT***-F113-B12-CB*
Troubleshooting
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Troubleshooting
10.1
What to do in the event of an error
Before requesting a service call, please check that the following actions have
been taken:
■
Test the equipment according to the following checklists,
■
Telephone assistance from the Service Center in order to isolate the
problem.
Checklist
1. Save the fault pattern with the ending .pgn. Both options are provided in the
Save as
dialog window. Also, save the image with hole recognition marking
and without hole recognition marking to simplify subsequent error diagnosis.
2. Check the LED display
Check alignment
on the right side of the OITControl
user interface. If the LED lights up, please check the illumination and
alignment of the code carrier using the live image display.
3. Open the tab
OIT debug display
on the right side of the OITControl user
interface. All important messages concerning the entire OIT system appear
there.
4. Analyze the fault pattern. Look at the fault pattern with the hole recognition
markings. This image shows what the OIT system sees and which code it
does or does not recognize.
5. Check the OIT system standard values. See chapter 9.4.4
6. Contact the Service Center. Please have the fault patterns and version
numbers of the OIT system at hand. The version number can be found under
Configuration > Configure OIT system
in the Network tab.