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INTELLIWATER™ CONNECTED WATER SOFTENER
SERVICE MANUAL, INSTALLATION AND OPERATION GUIDE

PNR-POE1-XTR3-01  |  PNR-POE1-XTR3-02  |  PNR-POE1-XTR3-03

  

pentair.com/homewater

Summary of Contents for INTELLIWATER PNR-POE1-XTR3-01

Page 1: ...INTELLIWATER CONNECTEDWATERSOFTENER SERVICEMANUAL INSTALLATIONANDOPERATIONGUIDE PNR POE1 XTR3 01 PNR POE1 XTR3 02 PNR POE1 XTR3 03 pentair com homewater...

Page 2: ...S 56 USB CONNECTION FOR FIELD PROGRAMMING 56 MASTER SETTINGS REFERENCE CHART 57 PRODUCT WARRANTY AND REGISTRATION FORM 58 IMPORTANT INFORMATION Read these instructions carefully and determine the loca...

Page 3: ...2 C Maximum Humidity 75 Input Voltage 120 VAC Input Frequency 50 60 Hz Output Voltage 12 VDC Output Current 2 0 amps Maximum Altitude 2 000 meters Installing this system in a metal conductive plumbing...

Page 4: ...ring Tools Lead Free Solder Bucket Towel PTFE Plumber Tape Adjustable Wrench Tube 100 Silicone Grease Softener Tank with Distributor Assembly Cation Resin and Fine Gravel Brine Line Tubing with End In...

Page 5: ...the system on the control valve fittings plumbing or the bypass General Observe all warnings that appear in this manual This system is not intended to be used for treating water that is microbiologica...

Page 6: ...temperatures will freeze the water in the valve This will cause physical damage to the internal parts as well as the plumbing Insects The controller and valve have been designed to keep all but the sm...

Page 7: ...tion 5 Align the control valve with the tank Push down on the control valve and continue to turn clockwise until the valve o ring seals against the tank A bypass valve system is installed on all water...

Page 8: ...ressure at the softener is not less than 40 psi 2 76 bar Elevation can increase by 2 feet 61 cm for each additional 10 psi 69 bar of water pressure at the drain connector 3 Where the drain line is ele...

Page 9: ...ns according to codes Plug the valve into an approved power source The brine line from the brine tube connects to the valve Make certain the connections are hand tightened Be sure that the salt line i...

Page 10: ...ower supply This requires use of the supplied power adapter included with your system Notice The power source should be constant Be certain that the adapter is not on a switched outlet Power interrupt...

Page 11: ...ady for 10 minutes or until the water runs clear 3 Position the valve to the brine slow rinse position Ensure the unit is drawing water from the brine tank this step may need to be repeated 4 Position...

Page 12: ...on steps Settings Displays the Settings screen which allows you to adjust commonly used settings Pressing this button while in the Settings screen provides access to the Master Settings screen which a...

Page 13: ...of certain settings when programming the control Alarm Displayed when an alarm has been triggered accompanied by an audible alarm Press to silence the audible alarm Error Displayed when an error has o...

Page 14: ...screen Figure 9 is displayed Press the language button to adjust the system s displayed language international version only English French German Italian Spanish or Dutch Press when finished Press the...

Page 15: ...press the keypad button the number of times that correspond with the position of the correct letter on the button For example to enter the letter C quickly press the ABC button three times Press when...

Page 16: ...e month or regen button depending on your previous selection and select the number of months up to 60 or regenerations up to 2 000 until the homeowner will need to call for service Press when finished...

Page 17: ...nished to return to the Home screen Press to return to the Home screen without saving Settings The Settings screen allows you to change basic control settings including time of regeneration and water...

Page 18: ...buttons at the bottom of the screen Master Settings Displays the Master Settings screen which allows you to fully program the valve Brightness Sound Displays the Brightness Sound screen which allows y...

Page 19: ...a manual regeneration If error continues call technical support Flow meter error No flow detected Flow meter No flow has been detected for 7 days Error will clear when a flow pulse is detected Check t...

Page 20: ...rough drain line Air in water system Assure that well system has proper air eliminator control Check for dry well condition Improperly sized drain line flow control Check for proper drain rate Iron in...

Page 21: ...AWINGS 91 4 3 60 73 7 2 90 7 6 30 12 7 50 53 8 2 12 111 3 4 38 21 5 85 38 7 1 53 70 2 2 77 232 3 9 15 mm Measurements inches 26 7 DISTRIBUTOR TUBE OD 1 05 182 9 7 20 PENTAIR INTELLIWATER CONNECTED WAT...

Page 22: ...Tank 3 1 61889 Valve Powerhead Assembly 4 1 60040SS Bypass Valve 3 4 NPT SS 5 2 CH15675 Brine Well with Brine Line 6 1 CH34425 1 Brine Tank 18 x 33 Drilled w Cover Black 7 1 CH16347 Salt Grid 18 Dia...

Page 23: ...Cover Assy Environmental Gray 7 1 44161 Transformer 12V UL 9 1 43715 Cover Lower Black 10 1 62138 Kit IOT Module 5800 XTR3 Item No QTY Part No Description 1 1 580008 007 Turbine Meter Downflow Soften...

Page 24: ...asher Head 10 24 0 81 9 1 13304 o ring 121 10 1 18303 01 o ring 336 560CD 11 1 13030 Retainer Distributor Tube o ring 12 1 18312 DLFC Housing Retainer Clip 13 61837 Piston and Seal Kit Assy Downflow 1...

Page 25: ...4 1 11978 5 1 13604 01 6 8 15727 7 1 11986 8 1 11979 9 1 11989 10 1 60040SS Not Shown Item No QTY Part No Description 1 1 19797 Meter Assy 3 4 Dual Port 2 2 19569 Clip Flow Meter 3 2 13314 Screw Slot...

Page 26: ...13604 01 Label 6 8 15727 Screw 10 24 x 0 5 7 1 11986 Side Cover 8 1 11979 Lever Bypass 9 1 11989 Screw Hex Head 1 4 14 x 1 5 10 1 60040SS Bypass Valve 5600 3 4 NPT Black Grip Lever SS Not Shown 2 192...

Page 27: ...1 CH15024 Cap Brine Well 4 Dia Caplug STP 4 8 1 60068 10 5 Float Assy 2310 w 10 5 Rod 9 1 60002 27 Air Check Assembly 10 2 10332 Tubing Insert Brass 11 1 CH16347 Salt Grid 18 x 33 Round 1 C20774 Over...

Page 28: ...emoved from the control The super capacitor retains the current time of day in the event of a power failure Pressing the reset switch on the circuit board while power is applied to the control will ha...

Page 29: ...INJECTOR FLOW DATA PENTAIR INTELLIWATER CONNECTED WATER SOFTENER 29...

Page 30: ...fic performance specifications intended to minimize the amount of regenerant brine and water used in its operation Efficiency rated water softeners shall have a rated salt efficiency of not less that...

Page 31: ...FLOW DIAGRAMS Downflow 1 Service Position Treatment 2 Backwash Position 3 Brine Slow Rinse Position Draw 4 Rapid Rinse Position Rinse 5 Brine Tank Refill Position Refill PENTAIR INTELLIWATER CONNECTED...

Page 32: ...and names of household bleach If stronger solutions are used such as those sold for commercial laundries adjust the dosage accordingly 1 Dosage A Polystyrene resin 1 2 fluid ounce 35 5 ml per cubic fo...

Page 33: ...an download and install the Pentair Home App from the App Store or Google Play WiFi connection must be 2 4 GHz Sign Up and Log In New users will need to create an account to monitor their water soften...

Page 34: ...PRO APP SETUP CONTINUED Once you press Create Account an email will be sent to the email for verification Click the Verify Email link to complete the process 34 PENTAIR INTELLIWATER CONNECTED WATER S...

Page 35: ...PRO APP SETUP CONTINUED Sign into the app with your verified email and password Once you sign in the app will take you through the following series of screens PENTAIR INTELLIWATER CONNECTED WATER SOFT...

Page 36: ...ill be the main administrator for the Pro account then select Admin Employees will be able to be invited to be part of your Pro app team through the Pentair Dealer Web App The Pentair ID and password...

Page 37: ...through the log in pages This will provide for limited screens and options Once in the app it will take you through a Create a Profile screen Once you create your profile click the save button at the...

Page 38: ...R PRO APP SETUP CONTINUED After pressing CONTINUE the app will then take you to the dashboard To add a device click on the sign Select IntelliWater Softener 38 PENTAIR INTELLIWATER CONNECTED WATER SOF...

Page 39: ...ow take you through the provisioning process You are now ready to provision your system 1 From the Pentair IntelliWater Softener control press the gear button on the main screen to proceed to settings...

Page 40: ...in screen a A black icon reflects the Bluetooth is open but not connected b A white icon reflects the Bluetooth signal is open and connected c The alert icon will show up on the screen until a WiFi co...

Page 41: ...TUP CONTINUED 5 A list of available devices will appear Once the device is found select that device from the list 6 Authorize the pairing of the device by clicking Pair PENTAIR INTELLIWATER CONNECTED...

Page 42: ...e Using the Pentair Home app please proceed to the screens to set up the WiFi connections as referenced in the Pentair IntelliWater Connected Water Softener Pentair Home Guide 8 In the app the product...

Page 43: ...ings please contact your professional water dealer From the Settings screen press the Settings button A warning message appears Press to continue to the Password screen or press to return to the Home...

Page 44: ...Language Units Hardness Units Assistance Name Assistance Phone and Assistance Interval valve Contains settings for System Valve and Regeneration Type regen Contains settings for Regen Flow relay Cont...

Page 45: ...OTE Degree hardness units are converted to ppm upon input Degree inputs may be rounded up or down to the nearest ppm equivalent Press the screen navigation arrows at the upper right and left of the sc...

Page 46: ...ion setting the capacity to a value lower than that of feed water hardness may cause the system to constantly regenerate If this occurs disconnect the motor from the control and correct the capacity a...

Page 47: ...flow cycle steps are described below downflow Cycle steps are as follows Backwash Draw Rapid Rinse Tank Refill upflow Cycle steps are as follows Draw Backwash Rapid Rinse Tank Refill downflow 2X backw...

Page 48: ...r up to two hours Alarm Based The relay will turn on when the specified alarm condition or any alarm condition is met The relay will turn off when the alarm is cleared Meter Screen From the main Maste...

Page 49: ...The Settings Review screens are formatted similarly to the corresponding screen where each parameter was set Press to return to Master Settings Non Factory Settings After all parameters in Master Pro...

Page 50: ...r regen button to display the Water Saver Regen screen water saver regen reduces backwash and rapid rinse times on a particular interval The reduced backwash time is 50 less than the backwash time rou...

Page 51: ...mote switch must be closed in order to trigger the regeneration Connect a remote switch such as a differential pressure switch to the remote start input terminals on the back of the XTR3 control board...

Page 52: ...PERATION Control Operation During Regeneration During regeneration the Regeneration Cycle Wheel shows the regeneration step the valve is advancing to or has reached and the time remaining in that step...

Page 53: ...m should include all required safety components to prevent overflows resulting from a power failure during regeneration The control will not start a new regeneration cycle without power If the valve m...

Page 54: ...trol records and displays a variety of diagnostic data to assist with troubleshooting performance issues and fine tuning system efficiency Press the Diagnostics button from the Master Settings or Home...

Page 55: ...Version Displays the software version installed on the controller No of Regens Displays how many manually and system initiated regenerations the system has gone through since last reset Regen Interval...

Page 56: ...ogramming The XTR3 features a USB port that allows you to connect a device to the control for field programming and diagnostic parameter download Notice Field Programmer software is required for field...

Page 57: ...le Reserve Only available when Meter Delayed regeneration type is selected Selecting Fixed or Fixed Volume will display additional configuration options Weekly Reserve is calculated based on average d...

Page 58: ...58 PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...

Page 59: ...rranty registration form online For details on your Pentair product warranty please visit pentair com assets residential filtration warranty Send to Pentair 2361 Mason Avenue Suite 100 Daytona Beach F...

Page 60: ...60 PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...

Page 61: ...PENTAIR INTELLIWATER CONNECTED WATER SOFTENER 61...

Page 62: ...and logos are property of Pentair App Store is a registered trademark of Apple Inc in the USA and or other countries Google Play is a registered trademark of Google LLC in the USA and or other countri...

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