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— Chapter 6. Maintenance and Troubleshooting
RF-6000E Operations Manual
68
Returning the Repeater Equipment for Repair
If a repair or return of the RF-6000E, or its components, is necessary, contact the Peninsula
Engineering Solutions Customer Service Department for instructions. When calling, include the
following information:
⇒
Nature of the problem
⇒
Model name
⇒
Part Number
⇒
Unit serial number
For equipment returns, a representative issues an RMA (Return Material Authorization) and shipping
and packaging instructions. When returning the repeater to Peninsula Engineering Solutions, always
use the original shipping carton and packaging materials. If the original shipping materials are
unavailable, Peninsula Engineering Solutions can send replacement materials at your cost.
CAUTION:
If equipment is not returned to Peninsula Engineering Solutions in the original packaging
materials, possible damage could result. Peninsula Engineering Solutions is not liable for
any damage resulting from improper shipment.
The telephone number and email for the Customer Service Department follows:
⇒
Telephone: +1 925 837-2243
⇒
E-mail RMA Administrator:
⇒
Internet, Online RMA Form:
Product Warranty
A one-year, limited warranty is provided with the repeater. A copy of the product warranty is included
with the Standard Terms and Conditions. Extended warranties are available for continued protection.
For more information, contact the Peninsula Engineering Solutions Customer Service Department.
Peninsula Engineering Solutions, inc.
PO Box 1095
Danville, California 94526
United States of America