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PelPro Pellet Stove  •  8104-171B  •  10/21

PelPro Pellet Stove  •  8104-171B  •  10/21

pelprostoves.com

pelprostoves.com

30

31

Troubleshooting

Troubleshooting

Troubleshooting

Rumbling/whistling noise during operation

• 

Confirm exhaust path is clean and clear (Zone 1 & 3)

 

       -  Adjust air/fuel ratio using trim adjustment dial (See page 19 for trim adjustment instructions)

1

Zone

1

Zone

3

Zone

3

Zone

2

Zone

2

Zone

Blockage Related

Black soot on outside of house

• 

Confirm exhaust path is clean and clear (Zone 1 and 3)

 

       -  Adjust air/fuel ratio using trim adjustment dial 

           (See page 19 for trim adjustment instructions)

 

•  Ensure termination cap has at least 18” clearance to 

reduce the effects of soot blow-back on home exterior 

(ie. siding)—if not able, refer to page 8 for alternate 

installation options

Stove will not light

• 

Confirm firebox is clean and clear (Zone 1)

 

       -  Igniter is getting hot (glows orange)

 

• 

Inspect Stove body (Zone 2)

 

       -  Confirm fuel is in hopper, close lid securely

 

       -  Remove right side panel to access and confirm vacuum switch is clear and

 

          connected at both ends 

       -  Confirm all exhaust blower connections are secure

 

       -  Confirm  the feed assembly and motor are clean and clear of debris

 

• 

Confirm exhaust path is clean and clear (Zone 3)

Troubleshooting

Blockage Related

Fire starts but goes out

• 

Confirm firebox is clean and clear (Zone 1)

 

 

- Ensure fire pot holes are clear

 

• 

Inspect Stove body (Zone 2)

 

 

- Confirm exhaust probe is connected

 

 

- Inspect and clean the exhaust outlet 

• 

Confirm exhaust path is clean and clear (Zone 3)

Starts and stops frequently in automatic mode

•  Determine if your room is experiencing varying temperatures due to repeated opening/closing of doors or 

windows—correct if necessary  

• 

Examine Stove body (Zone 2)

 

 

- Inspect ambient probe and confirm that at least 2” is exposed outside of Stove body

1

Zone

1

Zone

3

Zone

3

Zone

2

Zone

2

Zone

Slow or smoky start-up and/or lazy flame

• 

Confirm exhaust path is clean and clear (Zone 3)

 

• 

Examine Stove body (Zone 2)

 

 

- Align igniter so it is properly placed and centered  

 

- Review fuel quality (see Pellet Fuel information on page 14)

Summary of Contents for PP150

Page 1: ... could result in property damage bodily injury or even death Contact local building or fire officials about restrictions and installation inspection requirements in your area Note To obtain a French translation of this manual please contact your dealer or visit www pelprostoves com Pour obtenir une traduction francaise de ce manuel s il vous plait contracter votre revendeur ou visitez www pelprost...

Page 2: ...damage For assis tance or additional information consult a qualified installer service agency or your dealer DANGER HOT SURFACES Glass and other surfaces are hot during operation AND cool down Hot glass will cause burns Do not touch glass until it is cooled NEVER allow children to touch glass Keep children away if you expect that children may come into contact with this Stove we recommend a barrie...

Page 3: ...pour vous y référer Le non respect de ces instructions risque de provoquer des dommages des blessures voire la mort Communiquez avec les responsables en bâtiment ou des incendies de votre secteur au sujet des restrictions et exigences d inspection à l installation de votre région Remarque To obtain a French translation of this manual please contact your dealer or visit www pelprostoves com Pour ob...

Page 4: ...tion and permits Placement Where you place your Stove can significantly affect its performance and safety For Canada the installation must conform to CAN CSA B365 Installing Your Stove Getting Ready Continued Pellet Venting Adding bends in the exhaust path restricts air flow reduces performance and provides a collection point for ash deposits requiring more frequent cleaning REQUIRED Use only 3 or...

Page 5: ...minate below an air inlet It is recommended that at least 60 1 52m of vertical pipe be installed when Stove is vented directly through a wall this will create a natural draft which will help prevent the possibility of smoke or odor venting into the home during a power outage It will also keep exhaust from causing a nuisance or hazard by exposing people or shrubs to high temperatures The safest and...

Page 6: ...or other component penetrates to the exterior of the structure 4 Mark and cut wall for venting penetration on exterior wall if needed 1 Pro Tips See venting manufacturer s required clearances to combustibles For horizontal installations the minimum clearance from exterior to termination cap is 6 you may want to increase to 18 clearance to minimize soot blow back on home exterior WARNING Do not ter...

Page 7: ...m Vertical Vent Diameter 4 0 3 5 5 3 6 6 3 7 7 3 8 8 4 9 9 4 10 10 4 11 11 4 12 12 4 13 13 4 14 14 4 15 15 4 16 13 4 17 17 4 18 18 4 19 19 4 TWO 90 ELBOWS Total Horizontal Minimum Vertical Vent Diameter 2 5 3 3 6 3 4 7 3 5 8 3 6 9 3 7 10 4 8 11 4 9 12 4 10 13 4 11 14 4 12 15 4 13 16 4 14 17 4 15 18 4 THREE 90 ELBOWS Total Horizontal Minimum Vertical Vent Diameter 2 11 4 3 12 4 4 13 4 5 14 4 6 15 4...

Page 8: ...nd flame will appear in fire pot 4 Convection blower will automatically turn on after the Stove heats up Convection blower will continue to run even after your Stove has been shut down Pro Tips Odors and vapors are released during initial startup after purchase burning your Stove on HI for 30 minutes will allow the paint to cure Open windows or doors for air circulation until burn off is complete ...

Page 9: ...ntrol is set in off position Starting your Stove from an empty hopper 6 CAUTION During this process DO NOT Try to restart manually add pellets or use any type of accelerant Using Your Stove Wait 1 minute LED light will start flashing green once per second 2 1 4 3 5 6 7 8 9 10 LO OFF HI 0 1 2 3 4 1 2 3 4 O N AUTO AL A R M 2 1 4 3 5 6 7 8 9 10 LO OFF HI 2 1 4 3 5 6 7 8 9 10 LO OFF HI 0 1 2 3 4 1 2 3...

Page 10: ...ions or refer to troubleshooting Red 4 Blinks Missed ignition refer to troubleshooting Red 8 Blinks Exhaust gas over temperature refer to troubleshooting Using Your Stove Comfort Settings Control your comfort with a single dial OFF setting Used to turn your Stove off LO setting Your Stove will continue to run on low regardless of room temperature LED light will be steady amber 1 through 10 setting...

Page 11: ...O 1 3 2 5 4 Turn dial to OFF position Auger stops feeding pellets Blowers continue to run until after the exhaust temperature has cooled Turning Your Stove Off CAUTION Smoke Hazard Turn dial control to OFF let Stove completely cool and exhaust blower must be off Now you can unplug Stove before servicing Smoke spillage into room can occur if Stove is not cool before unplugging LED light will flash ...

Page 12: ...or Inspection The gasket between the glass and firebox should be inspected periodically to make sure there is a good seal Zone 2 Stove Body Convection Blower Remove right and left side panel to access and remove convection blower Vacuum any debris from the fan blades and blower housing Hopper Empty hopper of any pellets Vacuum any remaining pellets debris from the hopper MONTHLY AS NEEDED OR CAUTI...

Page 13: ... extremely hot fire in the chimney flue this may damage the chimney or even destroy your home Your chimney should be inspected once every few months during the heating season to determine if a creosote or soot buildup has occurred If creosote or soot has accumulated it should be removed to reduce the risk of a chimney fire 1 Zone 1 Zone 3 Zone 3 Zone 2 Zone 2 Zone Replacement Parts Replacement par...

Page 14: ... screws 5 Remove the exhaust blower and gasket 6 Check for degradation on the gasket and replace if necessary using the gasket included in the kit 7 Re install in reverse order Replacement kit 812 4400 Replacement Parts Zone 3 Back of Stove Replacement Parts 1 Zone 1 Zone 2 Zone 2 Zone 3 Zone 3 Zone Snap Disc 1 Turn the dial control to the off position Unplug the power to the unit 2 Using 2 Philli...

Page 15: ... to remove feed assembly from feed tube 7 Re install new feed assembly in reverse order ensuring that the top of the feed bushing is in place and the busing end cap is symmetrical in the feed tube chamber prior to final tightening of the retaining screws Silicone the end cap to the feed tube 8 Plug the feed motor leads back in and restore power Replacement kit SRV7077 014 Troubleshooting Pro Tip C...

Page 16: ...r close lid securely Remove right side panel to access and confirm vacuum switch is clear and connected at both ends Confirm all exhaust blower connections are secure Confirm the feed assembly and motor are clean and clear of debris Confirm exhaust path is clean and clear Zone 3 Troubleshooting Blockage Related Fire starts but goes out Confirm firebox is clean and clear Zone 1 Ensure fire pot hole...

Page 17: ...the hopper lid Inspect and clean the exhaust outlet firebox fire pot and behind the baffles Inspect the exhaust probe to see if it is securely attached to the side of the exhaust outlet 2 Flashes Exhaust Probe Fail The exhaust probe senses a temperature of less than negative 20 degrees Celsius or above 300 degrees Celsius The exhaust temperature is above or below the acceptable range Exhaust Probe...

Page 18: ...age 38 for complete warranty information Components Covered Warranty Period Parts only Labor not included Electrical 1 Year Steel Parts excluding fire pot 5 Years All replacement parts are covered for remainder of original warranty period or 90 days whichever is longer 90 Days Still having trouble Access additional resources at pelprostoves com troubleshooting Support Ordering Parts Please review ...

Page 19: ...tector on each floor of your home Stove Certification Series PP150 Laboratory UL LLC Safety Report No MH60687 Type Solid Fuel Room Stove Pellet Fuel Burning Type Standard ASTM E1509 12 and ULC S627 00 Room Stove Pellet Fuel Burning type and UM 84 HUD Mo bile Home Approved Note This wood stove needs periodic inspection and repair for proper operation It is against federal regulations to operate thi...

Page 20: ...ed Some states do not allow exclusion or limitation of incidental or consequential damages or limitations of implied warranties so the limitations or exclusions set forth in this limited warranty may not apply to you This limited warranty gives you specific legal rights and you may have other rights which vary from state to state Warranty is void if the PelPro Stove has not been installed operated...

Page 21: ...embly Kit SRV7093 024D Y 5 5 Handle Black Phenolic Kit KS 5140 1442 Y 16 Feed Assembly Kit SRV7077 014 Y 16 1 Feed Motor SRV7000 670 Y 16 2 Feed Shaft Bushing Pkg of 2 7000 600 2 Y Power Cord 812 1180 Y Ambient Probe SRV7000 668 Y Component Pack SRV8104 028 Exhaust Probe SRV7000 669 Y Wire Harness SRV7093 184 Y Wire Clip Pkg of 10 7000 400 10 Y 5 Door Assembly 16 Feed Assembly Kit 5 4 5 3 5 2 5 1 ...

Page 22: ...et Stove 8104 171B 10 21 PelPro Pellet Stove 8104 171B 10 21 pelprostoves com pelprostoves com 42 43 Reference Materials Reference Materials Reference Materials Maintenance Log Reference Materials Maintenance Log ...

Page 23: ...PelPro Pellet Stove 8104 171B 10 21 pelprostoves com 44 Hearth Home Technologies 352 Mountain House Road Halifax PA 17032 ...

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