Warranty
Warranty objects in this context are pellet burner PV50c, external augers PA15XX or PA 20XX.
Producer gives 2 years warranty from the date of sales for the PV50c burners and PA15XX and
PA20XX augers.
Warranty is valid only in country where the burner is bought from.
2-year warranty for burning chamber is valid only in case when burning chamber and boiler are
cleaned with sufficient care from ash and non-burning residues in the way that they cannot cause
deformation and out-burning of burning chamber.
Exception is ignition element (igniter), for this item warranty is 1 (one) year.
The warranty does not apply if defects have occurred:
by wrong mounting, incorrect operation of the product or defects caused by incorrect
maintenance
during transport and / or handling by the user
improper installation by the installer
misuse of the device
unauthorized changes to the device design
irregular cleaning and maintenance or failure to clean and maintain due to disturbances or
interruptions caused by the external environment
Warranty is valid when user has not made changes in the construction and setup of the burner.
Warranty is valid only if the lower half of the warranty ticket is filled in and sent or brought to the
office of Pelltech OÜ Sära tee 3, Peetri, Rae vald, 75312 Harjumaa ESTONIA
Ph..+3726775277