5. Troubleshooting
Q2. The USB phone’s mute LED continuously lights up. I cannot turn off the mute
function by pressing the
Mute
key on the USB phone.
A2. Make sure the microphone is not set to mute in Windows.
1. Under
Control Panel
, double-click the
Sounds and Audio Devices
(or
Sounds and Multimedia
) icon and then click the
Audio
tab.
2. Select the USB phone as the recording device and click
Volume
.
3. If your setting is like either of the following screenshots, use mouse to drag
the slider up to cancel the mute status. Then the mute LED will go off.
Select the USB phone.
Either of the two settings will lock your
USB phone to mute status. In this
situation, the mute LED will always
light on.
Q3. While using the USB phone to make/answer a call in Skype, can I still play
music by my PC’s sound card or USB speaker?
A3. Yes. Just set your sound card as the playback device in Windows.
1. Under
Control Panel
, double-click the
Sounds and Audio Devices
(or
Sounds and Multimedia
) icon and then click the
Audio
tab.
2. Select the sound card or USB speaker as the sound playback device.
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