www.pdrl.in
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P A G E A E R O F C U S E R M A N U A L
5.1.3
What is warranty period?
The standard limited warranty for AeroFC autopilot is of one year from the date of original
purchase. Under this warranty, only the AeroFC board is covered. Post one year, if the additional
warranty is purchased by the customer, then s/he can claim for additional warranty.
5.1.4
Who is covered?
Only the original purchaser of this product is covered under this limited warranty. This limited
warranty is not transferable to subsequent purchasers or owners of this product.
5.1.5
What PDRL will do?
PDRL will, at its sole option, provide one of the following three remedies to whatever extent it
shall deem necessary to satisfy a proper claim under this limited warranty:
a)
Elect to repair or facilitate the repair of any defective parts within a reasonable period,
free of any charge for the necessary parts and labor to complete the repair and restore
AeroFC product to its proper operating condition. PDRL will also pay the shipping costs
necessary to return this product once the repair is complete.
b)
Replace AeroFC product with a direct replacement or with a similar product deemed by
PDRL to perform substantially the same function as the original product.
c)
Issue a refund of the original purchase price less depreciation to be determined based
on the age of the product at the time remedy is sought under this limited warranty.
5.1.6
What PDRL will not do?
In order to get the warranty of the AeroFC, it is necessary to ship the product to PDRL or its
authorized partner(s). The cost of shipping of part and its insurance will not be taken care by
PDRL. As well, the responsibility to deliver the product to PDRL will not lie with PDRL.
5.1.7
How to obtain warranty?
To obtain a remedy under this limited warranty, customer should contact either the authorized
PDRL partner from whom you purchased this product or the PDRL office nearest you. For a list of
authorized PDRL partners and/or PDRL authorized service providers, visit our web site at
In order to pursue any remedy under this limited warranty, customer must possess an original,
dated receipt as proof of purchase from an authorized PDRL/its partner. If this product is
returned under this limited warranty, this product should be properly packed, preferably in the
original carton, for shipping.
5.2
T
ECHNICAL
S
UPPORT
PDRL offers one-month free email and phone technical support for the AeroFC device from the
date of purchase of the device. During the one-month free technical support, customer can seek
technical support through following methods.
a)
business hours. Customer can call on 86006 24579
for any technical queries to address.
b)
Response time SLA is two hours after receiving any email from registered users only for
any kind of technical support.
c)
Time SLA for Resolution of problem will be based type of problem.
d)
Any email sent from any unrecognized email address would not be supported.
