Very exceptional case—minimal config recovery
101
SmartNode 4740 Series (48–128 Ports) User Manual
F
• Reset Button Functions
Very exceptional case—minimal config recovery
If, after performing the procedure in section
“Resetting the SmartNode device when it is operating and a
on page 100, the SmartNode device is still not operational, the following may remedy the
problem by erasing the entire contents of flash memory (no exceptions).
However it is recommended that in such a case the device be sent to Patton for analysis and repair. See section
“Warranty Service and Returned Merchandise Authorizations (RMAs)”
on page 53 for details.
Do the following:
1.
While pressing and holding the
RESET
button, apply power to the SmartNode device. The
POWER
LED
flashes quickly for 2 seconds, during which time the
RESET
button must remain pressed.
Table 31. Results from pressing the RESET button
Period
Action
A
(less than 1 second)
Reboot device
B
(press twice with
1-second gap between
presses)
Patton Cloud On-boarding procedure. Do the following:
1.
2.
Click on
Devices.
3.
Click on
Register Device(s)
to register the SmartNode device.
C
(1 to 4 seconds)
No action
D
(5 to 14 seconds)
•
Erase
startup-config
•
Reboot (indicated by the slow blinking of all LEDs
E
(15 to 20 seconds)
•
Factory reset which erases entire flash memory except for
shipping-
config
, shipping wizards, default root CAs and software licenses
•
Reboot (indicated by fast blinking of all LEDs)
The following procedure is NOT standard and is NOT to be used
to perform a factory reset. It should ONLY be used as a last
resort for a minimal recovery of the device when it is in an unde-
fined state, and if the instructions in section
SmartNode device when it is operating and a POWER LED
is lit”
on page 100 did not provide a remedy.
Performing the following procedure will result in loss of all data,
including the
shipping-config
, software licenses, Wizards,
backup-configs
, etc. The device will have to be manually set up
afterward.
IMPORTANT
CAUTION
