Outbound Load
142
BODi rS BD1000 User Manual
12 • Troubleshooting
Outbound Load
•
Problem:
Outbound load is only distributed over one WAN connection.
•
Solution:
Outbound load can only be distributed evenly to the WAN connection if many outbound con-
nections are made. If there is only one user on the LAN and only one download session is made from
his/her browser, the WAN connections cannot be fully utilized.
For a single user, download manager applications are recommended. The applications can split a file into
pieces and download the pieces simultaneously. For example: DownThemAll (Firefox Extension), iGetter
(MAC), etc.
If the outbound traffic is going across the Site-to-Site VPN tunnel, i.e. transferring a file to a VPN peer, all
WAN connections will be bonded by our Site-to-Site VPN technology. In this case, all bandwidth will be
utilized and a file will be transferred across all available WAN connections.
Download Speed
•
Problem:
I am using a download manager program (e.g. Download Accelerator Plus, DownThemAll etc.).
Why is the download speed still in single link's speed?
•
Solution:
First, check whether the WAN connections are up.
Second, ensure your download manager application has split the file into 3 parts or more.
It is also possible that all of 2 or even 3 download sessions were being distributed to the same link by
chance.
Public IP Address
•
Problem:
I am using some websites to lookup my public IP address, e.g. www.whatismyip.com. When I
keep pressing the browser's Refresh button, the server almost always returns the same address. The IP
address is supposed to be changing for every refresh.
•
Solution:
The web server has enabled the
Keep Alive
function such that you were using the same TCP ses-
sion to query the server.
Try to test with a website that does not enable
Keep Alive
.
For example, try http://private.dnsstuff.com/tools/aboutyou.ch (This third-party website is provided only
for reference. Patton has no association with the site and does not guarantee the site's validity or availabil-
ity.)
LAN Connection
•
Problem:
What can I do if I suspect a problem on my LAN connection?
•
Solution:
You can test the LAN connection using
Ping
.
For example, if you are using DOS/Windows, at the Command Prompt, type:
ping 192.168.1.1
This pings the BODi device (provided that BD1000 device’s IP is 192.168.1.1) to test whether the connec-
tion to BD1000 is OK.
