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7
Warranty
PATH MEDICAL warrants that the supplied device and its accessories are free from defects in material
and workmanship and, when properly used, will perform in accordance with applicable specifications
during the defined warranty period.
Please note that the warranty between the end user and the distributor cannot be managed by PATH
MEDICAL as it is not under PATH MEDICAL's responsibility. Nevertheless, PATH MEDICAL encourages
all regional distributors to provide at least the warranty stated by law or stated by the following
rules.
For the device a one year warranty period is provided. For the rechargeable battery pack, the touch
screen and wearing parts (e.g. ear probe) a six months warranty period is provided. The warranty
period starts at the date of shipment. In case longer warranty periods are defined by law, these
warranty periods take precedence.
This warranty is only valid for devices and accessories purchased from an authorized distributor. This
warranty is not valid in cases of breakage, malfunction due to manipulation or unintended usage,
negligence, non-observance of manufacturer’s instructions including cleaning instructions, crashes or
accidents, damages by external causes (e.g. flood, fire) or damages due to shipment (see also
disclaimer of warranty). This warranty is not valid for normal deterioration of wearing parts and
cosmetic damages (e.g. scratches). Opening the device case or any accessory housing voids this
warranty as well as modifications or changes in the device or accessory not approved in writing by
PATH MEDICAL.
This warranty includes material and labor costs and has to be in accordance with the manufacturer
specifications. PATH MEDICAL reserves the right to credit, repair or replace (with a new or
refurbished product) an “in-warranty” device or accessory at its sole option.
When suspecting a warranty case, please inform your distributor about the defect. Send the device
or accessory together with an error description to your distributor. Mailing expenses are not
refundable and are to be paid by the customer. Please send the device or accessory in its original
packaging to your distributor.
See also section
4.1: General Service Information
Summary of Contents for Senti
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