MiniCapt Remote Microbial Air Sampler Operations Manual
Page 9-1
Chapter 9
Troubleshooting
Use this chapter to help troubleshoot issues with the MiniCapt Remote Microbial Air
Sampler, such as power issues, communication messages, errors and leaks.
Troubleshooting Matrix
Problem
Symptoms
Possible Cause
Try
No Power
No lights
Or
No communications
Power supply not
connected to a
power source
Check the seating of the power
supply cable in the unit.
Verify that the power supply is
plugged in.
Electrical power
source fault
Check the electrical outlet for
power, including any power
strips or surge protectors.
Power supply faulty
Try a different power supply.
Communications not
established –
FacilityPro displays
“Communications
Error”
Unable to view data
from working
sampler
Ethernet cable
problem
Replace the Ethernet cable that
connects the sampler to an
Ethernet hub.
Unit not configured
correctly
Re-configure the unit. First
check the sensor’s IP Address
and the computer’s IP Address.
Computer hardware
or software problem
Substitute a computer with
known good Ethernet
capability.
Refer to your computer’s
Ethernet cared documentation
to correct the fault.
