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Installation, Operating and Service Manual 

 
 

For safe installation and operation of your pellet Fire, read and follow the safety instructions on pages 5 & 6 and 

throughout the manual.

 

© 20.3.2011 Firemakers Limited                                                                                                                           Page 29   

Ordinarily, cleaning the Burn Pot Liner once a day is adequate, however if very poor quality fuel is used, this procedure 
may need to be carried out up to every two hours or so.   

 
NOTE:

 

The Burn Pot Ash Slide must remain fully closed at all other times or the fire will not light or perform 

properly.  

WEEKLY MAINTENANCE 

1. Carry out daily maintenance. 
2. The 

Heat Exchangers

 have a simple but very important cleaning feature. A Sliding Plate is fitted over the seven

 

tubes of the Heat Exchanger. The Sliding Plate is attached to a rod. Lifting the Hopper Lid accesses the rod; the 
Cleaning Rod protrudes from the centre of the top Heat Vane in the top centre of the Fire. When the Fire is cold and 
with the Firebox Door closed, gently pull the rod 

fully 

out and then push it home, repeat this several times. This will 

remove ash and buildup from the surface of the Heat Exchangers and clear exhaust airways. Parkwood recommends 
that you clean your Heat Exchangers daily. 
 

WARNING:

 

It is essential that the Heat Exchangers are only cleaned when the Fire is cold to prevent the 

sliding Cleaning Plate from becoming permanently stuck. 

 
3. When the Burn Pot Liner is removed, vacuum the Burn Pot. Always ensure that there is no build up of ash in the 
burn pot or combustion airflow will be restricted and adversely affect the performance of the fire.    
4. Using the brush attachment of your vacuum cleaner vacuum the 

Firebox Door, Door Glass

 and the 

Brick Firebox 

Liner

. Remove the brush, and vacuum surplus ash from within the firebox floor areas. 

  
5. Use a damp paper towel, toilet paper or soft cloth to 

clean the glass

. ONLY USE WATER to dampen the tissue. If 

necessary, dip the damp tissue into the ash to clean difficult areas on the glass. Use a dry tissue to polish the glass 
and remove any streaks. Be aware that carbon forms on the glass when there is insufficient combustion air or if the 
Burn Pot Liner requires cleaning.  

 
Warning: 

Do not use chemicals or abrasive cleaning compounds on the glass or any other part of the Fire. 

 
6. 

Empty the 

Ash Pan

 as required. When disposing of ash accumulations from your Fire, always place ash in a 

metal container with a tight fitting lid. The closed container must be placed on a noncombustible surface well 
away from all combustible materials, pending final disposal. The ashes should be retained in the closed 
container until all cinders have thoroughly cooled. 

7. 

From serial No 100956 onward the Maxi has a modified ash pan to prevent it from being left partly open. 

8. 

There is a slot at the bottom of each side of the fire box for the ashpan to lock into.  Slide the ashpan in until it 
stops , lift the front and tilt it back at the top slightly to slot it in at the bottom. The ashpan will then drop slightly 
and lock into place. Make sure the ashpan is fully in at both sides and level with the sill. The ashpan  must seal 
for the fire to burn properly.  

ANNUAL MAINTENANCE 

Annual maintenance should be carried out either annually, after burning a ton of fuel or if a noticeable deterioration in 
the Fire’s performance occurs.  
 
WARNING: DISCONNECT THE POWER BEFORE COMMENCING ANY MAINTENANCE OR SERVICING 
 
To prevent bolts from shearing, use a penetrating lubricant (WD40) on bolts before removing them. When replacing 
the bolts, lubricate them 

using hi temperature “Never seize” grease or similar  

 
1. Observe the safety precautions detailed in item 1 of Daily Maintenance. Place a drop sheet around the Fire to 
protect floor coverings from carbon and ash.  
 
2. Carry out the tasks detailed in Daily Maintenance.  
 
3. From inside the Firebox, loosen the two (2) bolts retaining the Fire Deflector immediately beneath the Heat 
Exchanger Tubes with a 13mm socket and slide it toward you until it clears the keyhole slots.  
 
4. For Compact and Insert Models, using an 8mm socket, remove the side panels and the two (2) bolts on either side 
of the firebox chassis that retain the Fire Box Liner (this is the part that the Enamel Brick Liner is fixed to). Remove the 
Fire Box Liner and the Brick Liner. Remove the Exhaust Manifold Inspection Port from the centre rear of the Firebox to 

Summary of Contents for Maxi

Page 1: ...NOT INSTALL OR OPERATE THIS FIRE UNTIL THE INSTALLER AND OPERATORS HAVE ENTIRELY READ THIS MANUAL FAILURE TO FOLLOW THESE INSTRUCTIONS COULD VOID THE WARRANTY OR RESULT IN DAMAGE TO THE FIRE Private B...

Page 2: ...FIGURATIONS 13 FREE STANDING INTERNAL VERTICAL INSTALLATION 13 Free Standing Internal Vertical Installation Diagram 13 Free Standing Internal Vertical Installation Instructions 13 FREE STANDING EXTERN...

Page 3: ...ate of Compliance issued by the Installer Council in a safe place for future reference or any future warranty claims Parkwood reserves the rights to any carbon credits associated with this product Pel...

Page 4: ...on NOTE The ash content of the fuel and operation of your Fire will directly determine the frequency of cleaning The use of high ash content fuels may result in the fire needing to be frequently clean...

Page 5: ...ous and will void the warranty of the Fire 6 This Fire must be connected to an earthed standard 240 volt 50 Hz electrical outlet Parkwood Pellet Fires recommends that a power surge protector be fitted...

Page 6: ...Never attempt to operate this Fire without the Burn Pot Liner in place 27 CARBON AND FLY ASH The products of combustion will contain small particles of fly ash The fly ash will collect in the Firebox...

Page 7: ...hot exhaust gases are drawn through Heat Exchangers which extract heat from the gases as they are discharged to the exhaust flue 3 The room air Convection Blower circulates room air through the Heat E...

Page 8: ...rious quality wood pellet fuel differs this will considerably affect the performance and heat output of Fire Parkwood Pellet Fires recommend that you burn only premium quality wood pellet fuel Poor qu...

Page 9: ...ce Technicians to disconnect the Fire from the power before servicing Also the warning labels inform the Operator and Service Technicians that the Fire should not be operated with the panels removed P...

Page 10: ...the firebox door 4 Run a thin bead of high temp silicone on the inside of the Door Cover about 20mm from the inside corner edge 5 Orientate the Door facedown above the Plated Door Cover so that the Do...

Page 11: ...ill not operate properly in a non compliant improperly earthed electrical outlet Contact a local electrician to ensure proper electrical power is provided to the Fire To avoid any shock hazard the Fir...

Page 12: ...lue the Fire internally check for structural beams and trusses where the proposed flue passes through the ceiling externally behind the Fire or flue an existing masonry chimney with a 75mm stainless s...

Page 13: ...table See the section Positioning the Pellet Fire on page 12 2 Place a non combustible Hearth Pad where if necessary 3 Install the Clean Out Tee and Elbow place the Wall Ceiling Ring over the Elbow Pl...

Page 14: ...it the wall of the dwelling and use a divider set at a radius of 85mm to scribe a 170mm circle on the wall Drill a hole through the wall to establish the centre point on the exterior of the wall and s...

Page 15: ...COMBUSTIBLE FLOOR PROTECTION EXISTING FLOOR 600mm Free Standing Safe Clearances 200mm 75mm 75mm FLOOR PROTEC TOR 150mm Note The 75mm clearance at the rear of this fire is recommended for ease of main...

Page 16: ...anels of the Fire remain accessible This provides for ease of service and maintenance to the Fire Fire Place Insert Installation Instructions Refer to the Diagram and Installers Flue Instructions 1 En...

Page 17: ...Requires 290mm to allow hopper lid to fully open C Top Rear of Unit 0mm D Side Rear of Unit 25mm E Rear of Unit 200mm F Floor Protector 150mm G Depth 450mm H Height 605mm Notes 1 Other dimensions illu...

Page 18: ...her wood burning appliances in that they do not rely on natural draft produced by a chimney Instead the flows of combustion air and exhaust gasses are forced with a fan A Pellet Fire Flue operates und...

Page 19: ...To centre the Inner flue from the Outer Flue a spacer Spider may be used or tabs may be cut on the small end of the Outer Flue and folded into the Inner Flue to centralise the Inner Flue Where practic...

Page 20: ...e Exhaust Fan The On Off switch on the Control Panel controls the Igniter The Igniter turns off when the Exhaust Temperature Sensor detects a significant sustained temperature rise or after 20 minutes...

Page 21: ...his is achieved by increasing or decreasing the electric pulses sent to the Auger Motor These switches also control the 4 speed Convection Blower These switches are also used to set the clock and time...

Page 22: ...20 minutes later the Exhaust Fan and the Convection blowers are turned off During STOPPING MODE as the Fire cools down the Convection Blower will move down through the Heat Settings until it the Fire...

Page 23: ...dinarily cleaning the Burn Pot Liner once a day is adequate however if very poor quality fuel is used this procedure may need to be carried out up to every two hours or so Ordering a second Burn Pot L...

Page 24: ...ation of the fire requires is to inspect the Burn Pot Liner for Build up of pellets or clinkering The frequency of these inspections is dependant on fuel quality refer to Pellet Fuel Quality on page 3...

Page 25: ...a manual Air Damper Rod that adjusts the combustion air to the Fire Sufficient combustion air is required to enable efficient combustion of the fuel and maintain maximum heat output of the Fire Exces...

Page 26: ...ill prevent optimum combustion and cause carbon to form in the Firebox on the Glass and cause automatic ignition failures Always keep the hopper at least full TOO MUCH AIR If the Pellet Fire has too m...

Page 27: ...g may be changed during a period of one minute immediately after the ON TIME has been set SETTING THE TIME 1 The clock uses 24 hour notation The time will be displayed at all times unless there is no...

Page 28: ...cold Carefully check that the Fire and all ashes are cooled completely before commencing any cleaning DO NOT Vacuum the Fire if any hot partially burnt pellet fuel or embers are present DO NOT put an...

Page 29: ...re is insufficient combustion air or if the Burn Pot Liner requires cleaning Warning Do not use chemicals or abrasive cleaning compounds on the glass or any other part of the Fire 6 Empty the Ash Pan...

Page 30: ...from the track Apply a generous bead of or hi temperature silicone into the track Position NEW 14mm round fiberglass rope seal into the track and gently press into the door Trim off any excess fiberg...

Page 31: ...Pot Liner Adjust the Air Damper Rod and heat switches accordingly until you have the desired flame and heat output The holes in the Burn Pot Liner must be kept clean Parkwood Pellet Fires recommends...

Page 32: ...ll because vacuum can be lost through the Pellet Hopper 3 Ensure the Ash Pan Burn Pot Ash Slide and Firebox Door are firmly closed 4 Carry out Daily Weekly and Annual Maintenance to remove excessive a...

Page 33: ...LER When the display is powered up PARKWOOD then the firmware revision number displays ie 1 12 If the display fails on initial starting ensure that the fire was plugged in to the mains supply at least...

Page 34: ...foreign objects obstructing the Auger Clear the obstruction by removing the bolts retaining the Auger cover inside the Hopper with an 8mm socket Ensure the top of the Auger Cover is resealed with bla...

Page 35: ...uncil in a safe place as you may be required to produce this for any future warranty claims 1 Parkwood warrants the Fire to the original retail purchaser only 2 Parkwood makes the following warranties...

Page 36: ...ate Bag 9038 Wanaka New Zealand 9034 of any defect by providing the following information i Serial Number of the Model Pellet Fire ii The original purchasers name and date of purchase iii The date of...

Page 37: ...f your pellet Fire read and follow the safety instructions on pages 5 6 and throughout the manual 20 3 2011 Firemakers Limited Page 37 Parkwood Pellet Fires Firemakers Limited Private Bag 9038 Wanaka...

Page 38: ...PPER LID ASSEMB LY YF2_P01 17 SIDE PANEL LHS YF2_P01 18 SIDE PANEL RHS YF3 FPI_A19 HOPPER LID ASSEMB LY YF3 FS_P01 17 SIDE PANEL LHS YF3 FPI_P01 17 SIDE PANEL LHS YF3 FS_P01 18 SIDE PANEL RHS YF3 FPI_...

Page 39: ...ation Operating and Service Manual For safe installation and operation of your pellet Fire read and follow the safety instructions on pages 5 6 and throughout the manual 20 3 2011 Firemakers Limited P...

Page 40: ...ation Operating and Service Manual For safe installation and operation of your pellet Fire read and follow the safety instructions on pages 5 6 and throughout the manual 20 3 2011 Firemakers Limited P...

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