Chapter 1: Introduction
Customer Support Services
XP Series PowerStation User Guide
1-5
Product Technical Support
The
Product
Technical
Support department welcomes any questions that
might arise as you develop or run your applications. We offer
complimentary support for all customers, including end users, original
equipment manufacturers (OEM), system integrators or distributors.
If you have a question about the PowerStation, be sure to complete the
following steps:
•
Check any release notes that shipped with the unit. These notes
provide important information about the PowerStation.
•
Consult the documentation and
other printed materials included with
the PowerStation.
•
Review
Chapter 4, Maintaining the PowerStation.
•
Visit the CTC-Parker Web site and register for the support forum. You
can find the support forum by clicking on the
Support
tab from the Web
site’s home page: http://www.ctcusa.com.
If you cannot find a solution using one of the above sources, contact our
Product Technical Support department at 513.248.1714, 8:00am to
5:00pm Eastern Standard time.
Technical Training
CTC-Parker offers training on all of our products, either at Parker in our
state-of-the-art training facility, or at your site.
You can contact the Training Coordinator by telephone or e-mail:
•
Telephone: 1-800-233-3329
•
E-mail Parker Training: [email protected]
You can view a current training schedule on our web site at
www.ctcusa.com.