Paradyne FrameSaver SLV 9124, Technical Reference

Page: 258 / 346

Troubleshooting
11-6
9124-A2-GH30-00 June 1999 - Preliminary
Table 11-1. Alarm Conditions (2 of 6)
Alarm Condition What To Do What It Indicates
CTS down to
Port-p Device The CTS control lead on
the device’s interface is off. Check DTR and RTS from
Port-1.
DBM BRI Card Failed One or more of the unit’s
integrated circuit chips has
failed to internally loop data
through the ISDN BRI
DBM’s BRI circuit. 1. Reset the unit and try again.
2. Call your service
representative for assistance.
3. Return the unit to the factory
(see Page A at the front of this
guide).
DBM Download
Required A download attempt was
interrupted and failed to
complete, or the NAM
software and DBM software
are incompatible. Call your service representative.
DDS Net Failure,
yyyyyy Slot-s Port-p The identified OCU-DP
interface is receiving DDS
network code yyyyyy from
the network. This is a 6-bit
code representing bits 2–7
of the DS0 code defined in
AT&T PUB 62310. The
least significant bit is to the
left. 1. Provide the displayed 6-digit
failure code to your service
representative.
2. Reset the NextEDGE unit to
clear the condition.
Main Menu
→
Control
→
Reset Device
DLCI nnnn Down,
frame_relay_link The DLCI for the specified
frame relay link is down. Verify that the network LMI is up.
If it is, contact your network
service provider.
Device Fail yyyyyyyy An internal error has been
detected by the operating
software. 1. Provide the 8-digit failure code
(yyyyyyyy) that follows the
alarm to your service
representative.
2. Clear the Device Fail
message.
Main Menu
→
Control
→
Clear Device Fail
DTR Down from
Port-p Device The DTR control lead on
the device connected to the
specified port is off. This
message applies to data
ports that act as DCEs. Examine the attached DTE and
cable connected to the system’s
port.
1. Check that the port cable is
securely attached at both
ends.
2. Check the status of the
attached equipment.