6. Troubleshooting
9123-A2-GB20-20
August 2001
6-11
Viewing the Trap Event Log
The Trap Event Log displays all traps stored in the SNMP trap event log. ASCII
trap strings used to describe trap events are provided in the tables contained in
Standards Compliance for SNMP Traps
See
, for a screen
example and additional information.
Troubleshooting Tables
The unit is designed to provide many years of trouble-free service. However, if a
problem occurs, refer to the appropriate table in the following sections for possible
solutions.
Device Problems
Table 6-2.
Device Problems (1 of 2)
Symptom
Possible Cause
Solutions
No power, or the LEDs
are not lit.
The power cord is not
securely plugged into the
wall receptacle to rear panel
connection.
Check that the power cord is
securely attached at both ends.
The wall receptacle has no
power.
Check the wall receptacle
power by plugging in some
equipment that is known to be
working.
Check the circuit breaker.
Verify that your site is not on an
energy management program.
Power-On Self-Test
fails. Only Alarm LED
is on after power-up.
The unit has detected an
internal hardware failure.
Reset the unit and try again.
Contact your service
representative.
Return the unit to the factory
(refer to
Service, and Training
Information
document).
Cannot access the unit
or the menu-driven
user interface.
Login or password is
incorrect, COM port is
misconfigured, or the unit is
otherwise configured so it
prevents access.
Reset the unit (see
Communication with a
Misconfigured Unit
Contact your service
representative.
Summary of Contents for FrameSaver FLEX 9123
Page 1: ...FrameSaver FLEX 9123 User s Guide Document No 9123 A2 GB20 20 August 2001 ...
Page 10: ...Contents viii August 2001 9123 A2 GB20 20 ...
Page 24: ...1 About the FrameSaver FLEX 9123 1 10 August 2001 9123 A2 GB20 20 ...
Page 34: ...2 User Interface and Basic Operation 2 10 August 2001 9123 A2 GB20 20 ...
Page 98: ...3 Configuration 3 64 August 2001 9123 A2 GB20 20 ...
Page 212: ...8 Setting Up NetScout Manager Plus for FrameSaver Devices 8 18 August 2001 9123 A2 GB20 20 ...
Page 228: ...A Menu Hierarchy A 6 August 2001 9123 A2 GB20 20 ...
Page 258: ...B SNMP MIBs and Traps and RMON Alarm Defaults B 30 August 2001 9123 A2 GB20 20 ...
Page 266: ...C Connectors Cables and Pin Assignments C 8 August 2001 9123 A2 GB20 20 ...