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 10

Troubleshooting

Symptom

Possible Cause

Solutions

No power, or none of the
system LEDs are lit.

The power cord is not
securely plugged into the
wall receptacle, or into the
rear panel connector.

Check that the power cord
is securely attached at both
ends.

The wall receptacle has no
power.

1. Check the wall

receptacle power by
plugging in some
equipment that is known
to be working.

2. Check the circuit

breaker.

LED is burned out.

Run the Lamp Test. If the
LED in question does not
flash with the other LEDs,
then contact your service
representative.

Power supply is defective.

Contact your sales or
service representative.

Power-Up Self-Test fails.
Only Alarm LED is on
after power-up.

The access unit has
detected an internal
hardware failure.

1. Reset the access unit

and try again.

2. Contact your service

representative.

Summary of Contents for FrameSaver 9620

Page 1: ...ns Document No 9000 A2 GN1D for power up verification procedures if using an access carrier ISDN BRI Dial Backup Module DBM Installation Instructions Document No 9000 A2 GN19 to uninstall then reinsta...

Page 2: ...1 Slot Housing Before replacing a NAM locate or record the access unit s configuration options or transfer the configuration using the FTP file transfer protocol feature This is useful when setting u...

Page 3: ...very carefully and gently pulling and rocking the NAM connectors away from the I O card connectors Work first from one side then the other until the NAM is separated from the I O card Set the NAM asid...

Page 4: ...ns 4 Place the NAM and integrated I O card backplane into the 1 slot housing s base Make sure the backplane rests inside the guides on the base at the rear of the access unit 5 Place the cover over th...

Page 5: ...s I O card provides the COM port network and DTE connections The I O card inserts directly behind the NAM that it supports 1 Remove the I O card from the shipping box Handle only by the top and bottom...

Page 6: ...the NET interface 2 Insert the other end of the cable into the RJ48S modular jack Connecting to a DTE If the DTE cable type is V 35 1 Connect the plug to the V 35 end of the adapter cable 2 Connect th...

Page 7: ...w Control set to None 2 Insert the 8 pin end of the cable into the COM port 3 Insert the other end of the cable into the user interface VT100 compatible terminal emulation connector PORT 2 COM COM 98...

Page 8: ...and bottom edges to avoid damaging the card 2 At the front of the carrier align the NAM with the upper and lower tracks of the appropriate slot 97 15754 Ejector Latches Front View 3 Slide the NAM into...

Page 9: ...Close both the upper and lower ejector latches on the carrier to lock in place then tighten the captive screws Removing Replacing the I O Card 1 Remove the NAM from the carrier see Removing Replacing...

Page 10: ...receptacle power by plugging in some equipment that is known to be working 2 Check the circuit breaker LED is burned out Run the Lamp Test If the LED in question does not flash with the other LEDs the...

Page 11: ...O K A L M T S T B K P D M O O S O O F N S P 1 P 2 T X D R X D D T R 9621 496 14957 Faceplate for 1 Slot Housing The access unit s faceplate includes 12 LEDs light emitting diodes that provide status...

Page 12: ...ted OFF No failures have been detected TST Test Mode Yellow ON Loopback or test pattern in progress initiated locally remotely or from the network OFF No tests are active BKP1 Backup Yellow ON Access...

Page 13: ...s not in service and the access unit is receiving an out of service indicator OFF Access unit is not receiving an out of service indicator OOF NS Out of Frame No Signal Red ON No signal is being recei...

Page 14: ...e humidity Shock and vibration 35 F to 122 F 1 7 C to 50 C 4 F to 158 F 20 C to 70 C Up to 90 noncondensing Withstands normal shipping and handling Approvals FCC Part 15 FCC Part 68 Industry Canada UL...

Page 15: ...ived Clock RXC From DCE Out 8 EIA 232E DTE Ports Interfaces Signal Circuit Mnemonic ITU CCITT Direction 25 Pin EIA 232E Pin Shield 1 Transmitted Data TXD BA 103 To DCE 2 Received Data RXD BB 104 From...

Page 16: ...nt Timing TXC DB 114 From DCE 15 Reserved for future use 16 Receiver Signal Element Timing RXC DD 115 From DCE 17 Local Loopback LL LL 141 To DCE 18 Not used 19 Data Terminal or DTE Ready DTR CD 108 1...

Page 17: ...to the network T 2 Receive tip from the network T1 7 Receive ring from the network R1 8 BKP Port Interface 1 Slot Housing Only Function Circuit Pin Transmit Receive ring to from the local loop R R1 4...

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