Pantum P3500 Series, Faq

Page: 70 / 92

12. How to change the printing port is available when it showed ” Printing port is on
used” .
"Printer cannot be configured because printing port is on used." it may cause by PC port is
abnormal.
We suggest that you can check with below steps:
Step1: Change to another PC port then reconnects to the printer and re-install the driver.
Step2: Click PC table “start"-"Devices and Printers”, delete the useless printer copy manually (the
mouse right click on the useless printer name, and then delete it).
Then reconnect to the printer and re-install the driver.
Step3: Click PC table “start"-"printer and fax”, chose any of the printer copy, the mouse right click on
the “printer property"--"port”, then chose the customer no need the printer copy port of all
the printers, and click "delete port"-"confirm". At last reconnect to the printer and reinstall
the driver.
Step5:
After done all above steps, you will see the connected printer in the “ Devices and printers”