20
PANDO / Gas Cooktops
– AFTER-SALES TECHNICAL SERVICE (SAT) AND WARRANTY:
INOXPAN S.L.
E-MAIL:
TEL. 902 41 55 10 / FAX: 93 757 96 53
WEB:
http://www.pando.es/asistencia-tecnica/
Use the above phone number, fax or e-mail to request technical assistance, under warranty or outside warranty. Please
note that warranty covers only the work to eliminate appliance faults
WARRANTY CERTIFICATE:
INOXPAN S.L., being the manufacturer of this appliance, guarantees it for a period of two years from the moment of
purchase, on the following terms.
1.
This warranty covers repair, spare parts and labor costs in the zones and countries where where the appliance is
available for sale.
2.
To use the warranty service right, upon demand of a technician of Inoxpan S.L (Pando) official authorized service it is
necessary to provide this certificate, as well as purchase confirmation document (invoice), stating the seller’s name, date
of appliance transfer, appliance identification data and the price of its sale.
3.
A customer or end user is strongly advised to thoroughly read the operation and maintenance manual of the appliance,
as well as its specifications, to correctly apply this warranty and better understand the principles of appliance operation.
4.
This warranty does not diminish rights provided to customers by current legislation, as well as rights provided under
Royal Decree Law 1/2007 dated November 15th.
WARRANTY SERVICE RESTRICTIONS:
This warranty does not cover failures, accidents or faults of the appliance being the object of this warranty, if they have
resulted from one of the following reasons:
a)
If appliance installation has not been performed by an authorized professional, qualified electrician or electrical installer,
or Pando’s official authorized technical assistance service personnel, in line with the requirements of safety standards
and gas and electrical work regulations.
b)
External effects: atmospheric and geological phenomena, floods, insects, rodents, shocks and operation under non-
conforming conditions of power, water, gas supply, etc.
c)
Start-up and functional demonstration for a customer or end user.
d)
Improper location, incorrect or defective installation of appliance, not complying with instructions in the appliance
operation and installation manual.
e)
Using jewellery made of metal, silicone, wood, plastic, or glass.
f)
External defects, such as indents, rubbing marks, stains, or rust.
g)
Accessories and wear parts, such as burners and their components, grates or fire bars, and others.
h)
Absence of nameplate or appliance specifications label.
i)
Modifications of gas composition.
j)
Negligence, improper operation or use of appliance for purposes not specified or contained in the appliance
documentation. This warranty covers only appliances used in households, and not in any professional, commercial or
industrial operations.
k)
Failures that appear as a result of appliance operation and normal wear.
l)
Defects and damages that occurred during appliance transportation, unless liability therefor can be placed on Inoxpan
S.L. under the terms provided in the catalog, section Return. In this case the claim must be presented within 24 hours
from appliance delivery.
m)
Repair, handling or modifications to the appliance done by persons other than
Pando’s official authorized service
personnel. In this case the warranty is void.
n)
Faults resulting from incorrect operation and periodical maintenance of the appliance, in breach of requirements in the
appliance operation and installation manual.
This warranty is valid only if duly drawn up. It must contain the model and factory number, and be verified by the
seal of sales company or distributor. An invoice must be enclosed specifying the purchase date.
MODEL AND VERSION:
FACTORY NUMBER:
INSTALLER:
PURCHASING DATE:
SELLER:
SELLER’S SEAL:
