Frequently Asked Questions for WV-V Series models
December, 2016
No.
Questions
Answers
1
Forgottn User Name or Password.
How I can initialize it?
Please refer to the supplied Installation Guide (IG) how to initialize it by INITIAL SET button.
For WV-V1330LK, please refer to the following page.
But please note that all settings will be restored to the factory defalt settings.
2
No live picture can be seen.
Or, failure to install plug-in software
(unable to install plag-in software)
with an error message.
Plug-in software must be installed properly to see live picture.
Please install the plug-insoftware with the procedures as follow;
1. Close Internet Explorer.
2. Delete the folder of "webrec" under "c:\Program Files".
3. Access the camera and install the plug-in software with following the instruction s on the screen.
Or, insall the plug-in software using with the supplied CD-ROM as follows;
1. Mount the CD-ROM on to your drive.
2. Run "CDLauncher.exe".
3. Click "Install" button at "Viewer Software" to start installing the plug-in software.
3
Further inquiries
For U.S. and Canada:
Panasonic System Communications Company of North America,
Unit of Panasonic Corporation of North America
www.panasonic.com/business/
For customer support, call 1.800.528.6747
Two Riverfront Plaza, Newark, NJ 07102-5490
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada
(905)624-5010
www.panasonic.ca
