Panasonic WV-SFV6 series User Manual Download

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Operating Instructions

Network Camera

Model No.

WV-SFV6 Series

WV-SFR6 Series

WV-SFN6 Series

WV-SPN6 Series

WV-SFV631L

WV-SFV631L

WV-SFV631L

WV-SFN631L

WV-SFN631L

WV-SPN631

WV-SPN631

This manual covers the models: WV-SFV6 Series (WV-SFV631L/WV-SFV631LT/WV-SFV611L), WV-SFR6
Series (WV-SFR631L/WV-SFR611L), WV-SFN6 Series (WV-SFN631L/WV-SFN611L), and WV-SPN6 Series
(WV-SPN631/WV-SPN611).

Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for WV-SFV6 series

Page 1: ...manual covers the models WV SFV6 Series WV SFV631L WV SFV631LT WV SFV611L WV SFR6 Series WV SFR631L WV SFR611L WV SFN6 Series WV SFN631L WV SFN611L and WV SPN6 Series WV SPN631 WV SPN611 Before attem...

Page 2: ...this notation are available when using the model WV SPN611 Trademarks and registered trademarks Microsoft Windows Windows Vista Windows Media Internet Explorer and ActiveX are either registered tradem...

Page 3: ...displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displaye...

Page 4: ...ard 35 7 1 Playback JPEG 1 JPEG 2 JPEG 3 images saved to the SD memory card 35 7 2 Playback H 264 1 H 264 2 H 264 3 H 264 4 images saved to the SD memory card 38 8 About the network security 41 8 1 Eq...

Page 5: ...multi screen settings Multi screen 126 13 Configure the alarm settings Alarm 128 13 1 Configure the settings relating to the alarm action Alarm 128 13 2 Configure the settings relating to the alarm ou...

Page 6: ...g the HTTPS protocol 181 16 4 1 Install the security certificate 181 16 5 How to configure the settings relating to DDNS 188 16 5 1 Configuration of the DDNS service Example of the Viewnetcam com serv...

Page 7: ...22 Troubleshooting 219 23 Directory structure of drive B drive E 229 Operating Instructions 7 Table of Contents...

Page 8: ...address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box...

Page 9: ...ncurrent access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is select...

Page 10: ...91 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only when an H 264 image is displayed 1 button The letter...

Page 11: ...and images in the main area will be displayed in 2048 x 1536 pixels 2 1600x1200 The letters 1600x1200 will turn green and images in the main area will be displayed in 1600 x 1200 pixels Aspect ratio...

Page 12: ...mory card Log button When the List Play button is clicked the log list will be displayed and images saved on the SD memory card can be played Refer to page 31 for further information about the log lis...

Page 13: ...m the PC on the unit speaker This button will be displayed only when Audio output Interactive Full duplex or Interactive Half duplex is selected for Audio transmission reception on the setup menu page...

Page 14: ...menon in which portions of the screen are displayed out of alignment 1 Only operable by users whose access level is 1 Administrator 2 Used by super resolution techniques 3 Only operable by users whose...

Page 15: ...areas that you want to monitor By setting multiple cropping areas up to 4 areas can be displayed in a sequence Sequence display using the cropping function A B C A B C A B C Operating Instructions 15...

Page 16: ...displayed Sequence display using the alarm action cropping function A B B A A A B A B A Alarm occurrence B Time while the cropping area is displayed Note Alarm action cropping can only be used when a...

Page 17: ...s and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When displaying the image on a multi screen and 16 9 is selected for the aspect ratio the image will be...

Page 18: ...ular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly When VGA QVGA 640x360 or 320x180 is not selected one time or more for either one of JPEG 1 JPEG 2...

Page 19: ...he camera image Confirm the contract plan of the cellular phone in use before using this function Depending on the cellular phone in use Auto Refresh may be unavailable Resolution control Changes the...

Page 20: ...ossible to access 1 IP address is the global WAN IP address of the router that can be accessed via the Internet 2 When User auth is set to On page 151 only users with the access level of 1 Administrat...

Page 21: ...plays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed Function selection area When functions...

Page 22: ...the button to display the buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are displayed in the image captur...

Page 23: ...with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 128 Note You can change the image size displayed on the mobile terminal by accessing...

Page 24: ...is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to t...

Page 25: ...age page 8 2 Click the SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 10 whi...

Page 26: ...art button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again 26 Operating Instructions 3 Record images on the SD memory c...

Page 27: ...ication button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occur...

Page 28: ...network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic device will be notified that the camera is in the alarm state Th...

Page 29: ...dic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry F...

Page 30: ...function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for t...

Page 31: ...ng period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displa...

Page 32: ...ay logs from SD1 Logs saved on the SD memory card inserted in slot 1 will be displayed SD2 Logs saved on the SD memory card inserted in slot 2 will be displayed Note When Single recording is selected...

Page 33: ...ecording Displays until the last log recorded on the SD memory card Date time Displays the logs recorded until the entered date and time on Date time box Search button Searches for logs according to t...

Page 34: ...1 GB it may require about 1 hour Formatting the SD memory card can shorten the time to delete all the data In the process of the deletion Alarm and Manual Schedule cannot be operated Do not turn off...

Page 35: ...memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memor...

Page 36: ...ber will stop and the image corresponding to the currently displayed number will be displayed PAUSE button Playback will be paused when this button is clicked during playback Playback will resume when...

Page 37: ...ill be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be s...

Page 38: ...s and audio may not always match When data is being recorded to the SD memory card audio may sound as if it is cutting out and the audio quality may be reduced When recorded audio is played back the r...

Page 39: ...ed Duration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal...

Page 40: ...memory card QuickTime Player or Windows Media Player video data cannot be played back 1 The supported operating systems are Windows 8 1 Windows 8 and Windows 7 only 40 Operating Instructions 7 Playba...

Page 41: ...ccess to cameras using the HTTPS function page 174 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and p...

Page 42: ...onfigure the access level 9 1 How to display the setup menu 1 Display the Live page page 8 2 Click the Setup button on the Live page The window with the user name and password entry fields will be dis...

Page 43: ...The setup menu will be displayed Refer to page 46 for further information about this menu Operating Instructions 43 9 Display the setup menu from a PC...

Page 44: ...of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After co...

Page 45: ...below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the s...

Page 46: ...ard can be configured on the Basic page page 48 Image Audio button Displays the Image Audio page The settings relating to image quality image capture size etc of JPEG H 264 camera images can be config...

Page 47: ...ement Protocol FTP File Transfer Protocol the NTP server and Diffserv can be configured on the Network page page 156 Schedule button Displays the Schedule page On the Schedule page it is possible to d...

Page 48: ...age Select the language to initially display when the camera is accessed from the following Auto English Japanese Italian French German Spanish Chinese Russian Portuguese Auto The language used by the...

Page 49: ...P is clicked the Advanced tab of the Network page will be displayed page 167 Time zone Select a time zone corresponding to the location where the camera is in use Default GMT 09 00 Osaka Sapporo Tokyo...

Page 50: ...elect On to use the following indicators to check the operational status by lighting them Select Off to turn off the indicators at all times Link indicator LINK Access indicator ACT SD memory card err...

Page 51: ...or the SD saving status indicator will be displayed to notify of the camera status Polling 30s Updates the status each 30 seconds and provide notification of the camera status Real time Provide notifi...

Page 52: ...DDNS Viewnetcam com and network settings for the Internet can be configured on this page UPnP Auto port forwarding Select On or Off to determine whether or not to use the port forwarding function of t...

Page 53: ...n a dialog displaying how the following settings will change is displayed Click the OK button after checking the settings to change the settings to the displayed values JPEG H 264 tab on the Image Aud...

Page 54: ...Basic page page 42 page 44 The settings relating to the SD memory card can be configured on this page SD memory card SD memory card 1 Select Use or Not use to determine whether or not to use the SD me...

Page 55: ...val longer There are limited times to overwrite on an SD memory card When having a high frequency of overwriting the lifetime of the SD memory card may become shorter A lifetime of an SD memory card s...

Page 56: ...ck A password is configured on the SD memory card and the lock function is enabled Unlock The lock function is disabled Also display the password configuration status of SD memory card 1 and SD memory...

Page 57: ...he SD memory card Single recording Recorded data is saved to either SD memory card 1 or SD memory card 2 Select this setting when you want to save recorded data for long periods of time Dual recording...

Page 58: ...d data JPEG 1 Records still image data JPEG 1 The data is recorded in accordance with the settings of JPEG 1 on the JPEG H 264 tab of the Image Audio page JPEG 2 Records still image data JPEG 2 The da...

Page 59: ...ansmission priority Frame rate is set When High or Middle is selected for Burst tolerance level Low is set When 2s 3s 4s or 5s is selected for Refresh interval 1s is set When On is selected for Additi...

Page 60: ...gger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps JPEG recording Alarm This setting is only available when JPE...

Page 61: ...H 264 2 H 264 3 or H 264 4 is selected for Recording format of the SD memory card and Alarm input is selected for Save trigger Pre alarm recording duration Determine whether or not to perform the pre...

Page 62: ...D memory card after formatting it using the SD memory card tab If using the SD memory card that has not been formatted on the SD memory card tab the following functions may not work correctly Save obt...

Page 63: ...ess images 10 4 Configure the settings relating to alteration detection Alteration detection Selecting alteration detection enables detection using exclusive software when the data on the SD memory ca...

Page 64: ...rity certificate used for alteration detection the CSR Certificate Signing Request will be generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Sig...

Page 65: ...on of the self signed certificate When using the certi ficate issued by C A When using the self signed certificate 10 5 1 Generation of the CRT key encryption key IMPORTANT When the self signed certif...

Page 66: ...cate or re apply for the certificate issued by CA When the CRT key is updated the log of the previous CRT key is saved When the History button of Current CRT key on the CRT key generate dialog box is...

Page 67: ...ganizational Unit Enter the unit name of the organization Omission is OK 64 characters CRT key Displays the key size and generation time date of the current key Note The available characters for Commo...

Page 68: ...d When On is selected for Additional info for detecting alteration it is impossible to delete the self signed certificate 10 5 3 Generation of CSR Certificate Signing Request IMPORTANT If the CRT key...

Page 69: ...zation name 64 characters Organizational Unit Enter the unit name of the organization 64 characters CRT key Displays the key size and generation time date of the current key 3 Click the OK button afte...

Page 70: ...been installed and validated Expired The certification has already expired When the Confirm button is clicked the registered information of the installed certificate will be displayed in the CA Certif...

Page 71: ...on setting is changed manual recording on the SD memory card will stop Start manual saving again as necessary Note Alteration detection can be performed on video files MP4 format recorded when On is s...

Page 72: ...the network administrator 1 Select the SD memory card SD memory card 1 or SD memory card 2 from which images will be accessed from and then click the Execute button The user authentication window wil...

Page 73: ...r fine 1 Fine 2 3 4 64 GB 44 800 57 600 70 400 83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 4...

Page 74: ...0 000 24 000 4 GB 5 600 7 200 9 200 10 000 12 000 2 GB 2 800 3 600 4 600 5 000 6 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 1...

Page 75: ...16 800 19 200 4 GB 4 400 5 600 7 200 8 400 9 600 2 GB 2 200 2 800 3 600 4 200 4 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 198 400 275 200 320 000 358 400 403 200 32 GB 9...

Page 76: ...B 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000...

Page 77: ...B 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 40...

Page 78: ...12 800 20 000 24 000 30 400 35 200 2 GB 6 400 10 000 12 000 15 200 17 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 640 000 768 000 844 800 921 600 960 000 32 GB 320 000 384...

Page 79: ...000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416...

Page 80: ...00 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200...

Page 81: ...9 200 44 400 52 800 61 200 2 GB 16 000 19 600 22 200 26 400 30 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 216 000 1 536 000 1 920 000 2 176 000 3 648 000 32 GB 608 000 7...

Page 82: ...0 52 000 54 000 56 000 60 000 2 GB 24 000 26 000 27 000 28 000 30 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 00...

Page 83: ...57 600 65 600 70 400 72 000 76 800 2 GB 28 800 32 800 35 200 36 000 38 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 7...

Page 84: ...6 800 227 200 253 600 272 000 2 GB 79 200 98 400 113 600 126 800 136 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 4 864 000 5 702 400 6 400 000 6 963 200 7 296 000 32 GB 2 4...

Page 85: ...9 Low 64 GB 6 483 200 7 987 200 9 600 000 11 603 200 14 592 000 32 GB 3 241 600 3 993 600 4 800 000 5 801 600 7 296 000 16 GB 1 620 800 1 996 800 2 400 000 2 900 800 3 648 000 8 GB 810 400 998 400 1 2...

Page 86: ...number of characters 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for down...

Page 87: ...es will not be saved To save them select Name w time date page 164 Note When H 264 1 H 264 2 H 264 3 or H 264 4 is selected for Recording format FTP error is unavailable Permission level of viewing lo...

Page 88: ...techniques Default 2 mega pixel 16 9 30fps mode SFV611L SFV611L SPN611 SPN611 1 3 mega pixel 16 9 30fps mode 1 3 mega pixel 16 9 60fps mode 1 3 mega pixel 4 3 30fps mode Default 1 3 mega pixel 16 9 3...

Page 89: ...the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently acc...

Page 90: ...ega pixel 16 9 60fps mode is selected for Image capture mode 1280x720 640x360 320x180 160x90 When 1 3 mega pixel 4 3 30fps mode is selected for Image capture mode 1280x960 800x600 VGA 400x300 QVGA 160...

Page 91: ...2 H 264 3 or H 264 4 displaying of H 264 images or JPEG images on the Live page will become available When On is selected for H 264 transmission in H 264 1 H 264 2 H 264 3 or H 264 4 the transmission...

Page 92: ...l 16 9 60fps mode 1920x1080 1280x720 1920x1080 1280x720 640x360 320x180 160x90 1280x720 640x360 320x180 160x90 1280x720 640x360 320x180 160x90 2 mega pixel 4 3 30fps mode 1600x1200 1280x960 800x600 VG...

Page 93: ...o the Image quality setting and conditions of the subject When calculation of recording capacity is needed in advance use Advanced VBR Frame rate H 264 images will be transmitted with the frame rate s...

Page 94: ...for Transmission priority Max bit rate per client Select a H 264 bit rate per a client from the following When Best effort is selected for Transmission priority set the maximum and minimum bit rates...

Page 95: ...g Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will automatically be selected when transmitting images and audio from the camera...

Page 96: ...able Default 37004 Note When audio is transmitted from the unit the port number to be used will be the multicast port number plus 1000 Multicast TTL HOPLimit 2 Enter a value for Multicast TTL HOPLimit...

Page 97: ...ity The setup menu will be displayed in a newly opened window page 98 Zoom Focus adjustment SFV631L SFV631L SFV611L SFV611L Click the Setup button to display the setup menu that can configure the sett...

Page 98: ...newly opened window page 122 11 4 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup button of Image adjust on the Image quality tab of the Image Audio page pa...

Page 99: ...Operating Instructions 99 11 Configure the settings relating to images and audio Image Audio...

Page 100: ...he color changes on the screen When noise appears in the brighter area on the screen When Outdoor scene or Indoor scene is selected for Light control mode this setting is available Super Dynamic funct...

Page 101: ...mpensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On High or On Normal is selected for Super Dynamic SD this setting is unavailable...

Page 102: ...sensor The following are available for the recording duration Max 1 1000s Max 1 500s Max 1 250s Max 1 120s Max 2 120s Max 1 100s Max 2 100s Max 1 60s Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30...

Page 103: ...l objects depending on the light condition such as when infrared lights are used The operating sound might be heard when changing to black and white mode however it does not indicate any malfunction W...

Page 104: ...lly under a sodium lamp Operating color temperature range is approx 2 000 K to 6 000 K AWC Selects the automatic white balance control mode This adjustment is suitable for a location where a light sou...

Page 105: ...s that have been affected by fog or other conditions clearer using digital image processing On Activates the fog compensation function Off Stops the fog compensation function Default Off Level Adjust...

Page 106: ...rs displayed in Scene file can be changed Only file names displayed in 1 and 2 can be changed Unavailable characters Load button Loads the setting data selected in Scene file and changes the current i...

Page 107: ...1 Display the Image adjust setup menu page 97 Operating Instructions 107 11 Configure the settings relating to images and audio Image Audio...

Page 108: ...masking click the area again 4 Click the End button after completing masking areas The borders on the image displayed on the Image quality tab will disappear IMPORTANT The mask area may move out of al...

Page 109: ...is configured Make sure to check the mask area after configuring Extra optical zoom Note When the Reset button is clicked masking for all the masked areas will be canceled Operating Instructions 109 1...

Page 110: ...reduce the angular field of view adjustment outline in the image When adjusting the zoom ratio to the Tele side only the angular field of view adjustment outline is reduced and it is possible to deter...

Page 111: ...11L WV SFN611L In the extra optical zoom area the zoom ratio changes in x0 36 increments Optical zoom Max x3 6 Extra optical zoom Max x7 2 When buttons of Manual zoom adjustment is clicked Zoom ratio...

Page 112: ...the Far side Auto focus The auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the Execute button IMPORTANT When a value with a...

Page 113: ...k focus by moving the MOS image sensor of the camera to the appropriate position Manual and auto adjustment are available The back focus setting can be configured to automatically adjust the back focu...

Page 114: ...ible to adjust the angular field of view using the extra optical zoom function Click this button to adjust the zoom ratio to the Wide side Click this button to set the zoom ratio to x1 0 Click this bu...

Page 115: ...mask area page 106 privacy zone page 116 VMD area page 137 VIQS area page 120 or cropping area page 148 is configured To prevent this perform the setting for the extra optical zoom function before oth...

Page 116: ...ragging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determ...

Page 117: ...ged Make sure to check the privacy zone after changing the Image capture mode setting SFV631L SFV631L SPN631 SPN631 When 2 mega pixel 16 9 60fps mode is selected for the JPEG H 264 Image capture mode...

Page 118: ...ty of other areas The VIQS setting is available only for H 264 images Up to 8 VIQS areas can be set To check the image after configuring VIQS when H 264 images are selected under Stream you can check...

Page 119: ...VIQS H 264 2 images can be confirmed with the Confirm button Default Off H 264 3 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 3 images The VIQS...

Page 120: ...more the image quality of the non specified area is reduced This makes it possible to moderate the image data size 3 Select On Off to activate deactivate a distributed image of H 264 1 H 264 2 H 264...

Page 121: ...ng VIQS display an H 264 image on the Live page or press the Confirm button under Stream The outputted bit rate changes depending on the subject Confirm the bit rates with actual subjects used when op...

Page 122: ...stortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted The degree of distortion compensation varies depending on the image capture...

Page 123: ...data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data...

Page 124: ...lied when audio is input to the camera using a microphone Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line input Line Middle Th...

Page 125: ...output stops when the specified time has passed To turn the audio transmission function on click the Audio output button again Audio output port PC to Camera Enter the transmission port number the po...

Page 126: ...to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To...

Page 127: ...used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on...

Page 128: ...rm images and the alarm output terminal Alarm Terminal 1 Determine how to use terminal 1 Off Not used Alarm input Receives alarms When Alarm input is selected a pull down menu for Close and Open is di...

Page 129: ...the terminal to the light controller Refer to the installation guide for further information about input output rating of each terminal VMD alarm When clicking VMD the VMD area tab of the Alarm page w...

Page 130: ...utput until the alarm occurrence indication button is clicked Pulse When an alarm is detected the alarm output terminal will be in the state to the Trigger output setting for the period set for Pulse...

Page 131: ...for Close of AUX on the Live page Unavailable characters Default Close Note AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can...

Page 132: ...play the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs The setup menu will be displayed in a newly opened window page...

Page 133: ...mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 131 Refer to page 161 for information on configuration for these settings Operating Instructio...

Page 134: ...ransmissions of alarm images Click FTP of Camera action on alarm on the Alarm tab of the Alarm page page 131 Refer to page 164 for information on configuration for these settings 134 Operating Instruc...

Page 135: ...memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 131 Refer to page 54 for information on configuration for these settings Operati...

Page 136: ...on when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 131 Refer to page 144 for information on configuration for these s...

Page 137: ...an alarm IMPORTANT The alarm occurrence indication button page 10 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving...

Page 138: ...perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current...

Page 139: ...Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 143 VMD information addition Information addition Select On or...

Page 140: ...he Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be...

Page 141: ...10 The alarm occurrence indication button will also be displayed when receiving an alarm input of a terminal alarm or a command alarm Notification may be delayed in some network environments even when...

Page 142: ...el The current volume level Range of volumes to be detected 1 Check the audio detection level and current volume level The volume level configured in Mic input volume Camera to PC on the Audio tab of...

Page 143: ...surrounding area may be mistakenly detected Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 13 7 Configuration of the settings relating to a...

Page 144: ...ion of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When t...

Page 145: ...ty of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host...

Page 146: ...or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm occurrence Delete button When this button is clicked all conf...

Page 147: ...he first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the content...

Page 148: ...ttings related to cropping can be configured on this page A B Cropping area setting Full image display Displays the full camera angle image Cropping outline Displays the set cropping area Up to 4 area...

Page 149: ...images JPEG 2 JPEG 2 is transmitted as cropping images JPEG 3 JPEG 3 is transmitted as cropping images Default Off Note Changing the cropping settings temporarily stops transmission When Off is selec...

Page 150: ...home area self return time and sequence settings IMPORTANT The cropping outline may move out of alignment when the Image capture mode setting is changed Make sure to check the cropping outline after...

Page 151: ...ntication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user authentication has failed t...

Page 152: ...ollowing 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavail...

Page 153: ...already in use is entered and the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera...

Page 154: ...or H 264 4 JPEG 1 JPEG 1 images will be transmitted JPEG 2 JPEG 2 images will be transmitted JPEG 3 JPEG 3 images will be transmitted H 264 1 H 264 1 images will be transmitted H 264 2 H 264 2 images...

Page 155: ...H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected Operating Instructions 155 15 Configure the settings relating to...

Page 156: ...ck the Network tab on the Network page page 42 page 44 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP ad...

Page 157: ...lt 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mas...

Page 158: ...Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer...

Page 159: ...ect Off for Audio transmission reception on the Audio tab page 123 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneou...

Page 160: ...0000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser via...

Page 161: ...apacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off...

Page 162: ...e Network page page 156 Authentication Type Select the authentication method to send E mails from the following None It is not necessary to clear any authentication to send E mails POP before SMTP It...

Page 163: ...ation will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot...

Page 164: ...be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the...

Page 165: ...s selected for the capture size of the image to be transmitted pre alarm is unavailable if the image capture size of JPEG 1 is either 2048x1536 1920x1080 or 1600x1200 When On is selected for Image com...

Page 166: ...ng FTP periodic image transmission it is necessary to configure the schedule settings of FTP periodic image transmission on the Schedule tab of the Schedule page Page 194 Directory name Enter the dire...

Page 167: ...User name Enter the user name login name to access the FTP server Available number of characters 1 32 characters Unavailable characters Password Enter the password to access the FTP server Available...

Page 168: ...ess from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessar...

Page 169: ...e router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the...

Page 170: ...meras using the HTTPS function Refer to page 174 for how to configure the HTTPS settings CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key cl...

Page 171: ...is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera HTTP Only the HTTP c...

Page 172: ...not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS...

Page 173: ...e number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 16...

Page 174: ...CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the...

Page 175: ...button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server...

Page 176: ...The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the came...

Page 177: ...OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information...

Page 178: ...button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads...

Page 179: ...tes the CSR file in the PEM format 16 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For...

Page 180: ...ate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 16 3 5 Configuration of the connection protocol 1 Selec...

Page 181: ...rk configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The L...

Page 182: ...erly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed window...

Page 183: ...3 Click Certificate Error over the URL and click View certificates Operating Instructions 183 16 Configuring the network settings Network...

Page 184: ...istrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 or Windows 8 1 right click iexplore under C Program Fi...

Page 185: ...displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next Operating Instructions 185 16 Configuring the network sett...

Page 186: ...Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK 186 Operating Instructions 16 Configuring the network settings Network...

Page 187: ...8 Click Next 9 Click Finish Operating Instructions 187 16 Configuring the network settings Network...

Page 188: ...ynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation u...

Page 189: ...a whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global...

Page 190: ...ntified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider loca...

Page 191: ...or Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check...

Page 192: ...hat the PC is being connected to the Internet and click the Set button If access often fails due to the change in the global address of router set a smaller value for Access interval 16 5 4 Checking t...

Page 193: ...haracters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to...

Page 194: ...e settings relating to schedules as follows Alarm permission VMD permission Audio detection permission Access permission H 264 recording Scene file FTP periodic image transmission The Schedule page ha...

Page 195: ...action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function w...

Page 196: ...time for the schedule finishes images are set to the image settings of Scene file is not applied FTP periodic image transmission FTP periodic image transmission will be performed at the designated tim...

Page 197: ...smission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the che...

Page 198: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window 198 Operating Instructions 17 Configure the settings relating to the schedules Schedule...

Page 199: ...17 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week Operating Instructions 199 17 Configure the settings relating to the schedules Schedule...

Page 200: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 200 Operating Instructions 17 Configure the settings relating to the schedules Schedule...

Page 201: ...the Back side tab Refer to the manuals provided with the extension unit to be used for further information about the settings Also refer to our website http security panasonic com pss security suppor...

Page 202: ...ogs will be displayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off If only 1 of the SD memory cards is replaced or formatted or if an error occu...

Page 203: ...download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downlo...

Page 204: ...xxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The fol...

Page 205: ...d Status The port forwarding status will be displayed Router global address The global address of router will be displayed Self check The self check result of the hardware will be displayed Note Refer...

Page 206: ...the Execute button to reboot the camera It is impossible to operate the camera for about 2 minutes after rebooting the camera Note To initialize the network settings page 156 turn off the power of th...

Page 207: ...g log data Restore Setup data Press the Browse button and select the setup data files to restore Click the radio button respective to the desired option to determine whether or not to also restore net...

Page 208: ...displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC pa...

Page 209: ...Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start...

Page 210: ...the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 20 4 Installing the Viewer software The Viewer sof...

Page 211: ...in in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next t...

Page 212: ...are from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Ne...

Page 213: ...When using a firewall including software allow access to all UDP ports Operating Instructions 213 20 Using the CD ROM...

Page 214: ...The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An...

Page 215: ...ting to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server...

Page 216: ...signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Reque...

Page 217: ...s are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error...

Page 218: ...or SD memory card 2 could not be unlocked Check again if the password is correct Self signed Certificate Generated Generation of the self signed certificate is complete Self signed Certificate Deleted...

Page 219: ...ddress of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as t...

Page 220: ...n the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently...

Page 221: ...om service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the informati...

Page 222: ...http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 181 Cannot access the camera from a mobile terminal Is the URL correct Or is c...

Page 223: ...lar phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I visit the web...

Page 224: ...emory card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 61 Isn t the write pr...

Page 225: ...169 Cannot download the log list Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom level bu...

Page 226: ...the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows 7...

Page 227: ...e Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Ex...

Page 228: ...ools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the...

Page 229: ...le Ex 10000001_131224193826_A mp4 Video that was started to be recorded on December 24 2013 19 38 26 Video saved manually or during the period of the schedule Approx 20 MB per file Ex 10000001_1312241...

Page 230: ...230 Operating Instructions Notes...

Page 231: ...Operating Instructions 231 Notes...

Page 232: ...Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importe...

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