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Before attempting to connect or operate this product,  

please read these instructions carefully and save this manual for future use. 

The model number is abbreviated in some descriptions in this manual.

WV-SFV311A

WV-SFN311A

PGQX1942ZB        sL0915-1115       Printed in China

* For information about the installation tasks, refer to the provided Installation Guide. 

For information about how to perform the settings and how to operate the camera, 
refer to the operating instructions on the provided CD-ROM.

* This Guide takes WV-SFV311A / WV-SFN311A for example for illustration.

Important Information

Network Camera

Model No.

 

WV-SFV311A / WV-SFV310A / 

WV-SFR311A / WV-SFR310A / 

WV-SFN311A / WV-SFN310A

WV-SFN311A

Summary of Contents for WV-SFR311A

Page 1: ... 1115 Printed in China For information about the installation tasks refer to the provided Installation Guide For information about how to perform the settings and how to operate the camera refer to the operating instructions on the provided CD ROM This Guide takes WV SFV311A WV SFN311A for example for illustration Important Information Network Camera Model No WV SFV311A WV SFV310A WV SFR311A WV SF...

Page 2: ...es de la directiva 2004 108 CE Noi dichiariamo sotto nostra esclusiva responsabilità che il prodotto a cui si riferisce la presente dichiarazione risulta conforme al seguente standard o altro documento normativo conforme alle disposizioni della direttiva 2004 108 CE Wij verklaren als enige aansprakelijke dat het product waarop deze verklaring betrekking heeft voldoet aan de volgende norm of ander ...

Page 3: ... 5 Disclaimer of warranty 5 Preface 6 About notations 6 Main functions 7 About the user manuals 8 System requirements for a PC 8 Trademarks and registered trademarks 9 Open Source Software 9 Copyright 9 Network security 10 Precautions 10 Precautions for installation 15 Troubleshooting 18 Specifications 21 Standard accessories 27 Optional accessories 28 ...

Page 4: ...e heat 9 Only use attachments accessories specified by the manufacturer 10 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over S3125A 11 Unplug this apparatus during lightning storms or when unused for long periods of time 12 Refer all s...

Page 5: ...LIMITATION DIRECT OR INDIRECT SPECIAL CONSEQUENTIAL OR EXEMPLARY ARISING OUT OF OR RELATING TO THE PRODUCT 2 ANY INCONVENIENCE LOSS OR DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER 3 ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER REGARDLESS OF THE CAUSE OF THE MALFUNCTION OR TROUBLE 4 INCONVENIENCE OR ANY LOSS AR...

Page 6: ...mited for specified models The functions without the notations are supported by all models Outdoor Vandal resistant waterproof model SFV311 HD type The functions with this notation are available when using the model WV SFV311A SFV310 HD type The functions with this notation are available when using the model WV SFV310A Indoor Vandal resistant model SFR311 HD type The functions with this notation a...

Page 7: ...emory card manually when an alarm occurs during the period of the schedule or on a Web browser Downloading is possible It is also possible to save JPEG images if a network failure occurs 2 SDXC SDHC SD memory card is described as SD memory card Equipped with Auto Focus AF function Use the operation button or setting menu of the camera to activate the focus ring of the lens and automatically adjust...

Page 8: ...h screens are used in these operating instructions and leaflets System requirements for a PC CPU Intel CoreTM 2 Duo 2 4 GHz or faster recommended Memory A minimum of 1 GB or more for 32 bit OSs 2 GB or more for 64 bit OSs memory is required when using Microsoft Windows 8 1 Microsoft Windows 8 Microsoft Windows 7 A minimum of 1 GB or more memory is required when using Microsoft Windows Vista Networ...

Page 9: ...ft product screen shot s reprinted with permission from Microsoft Corporation Intel and Intel Core are trademarks of Intel Corporation in the U S and other countries Adobe Acrobat Reader and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries SDXC Logo is a trademark of SD 3C LLC iPad iPhone and iPod touch are trademarks o...

Page 10: ... cables can be destroyed or damaged by persons with malicious intent Precautions Refer installation work to the dealer Installation work requires technique and experi ence Failure to observe this may cause fire electric shock injury or damage to the product Be sure to consult the dealer Stop the operation immediately when something is wrong with this product When smoke goes up from the product the...

Page 11: ... cards by mistake In this case consult a doctor immediately Do not install or clean the camera or touch this product the power cable or the connected cables during thunder storms Failure to observe this may cause electric shock Install this product in a location high enough to avoid people and objects from bumping the product Failure to observe this may cause injury Do not hang down from this prod...

Page 12: ...tart just as when the power is turned on About the automatic status detection function When this product malfunctions due to exoge nous noise etc for 30 seconds or more the product will automatically reset and will return to normal state When the product is reset ini tialization will be carried out as when the power of the product is turned on When the product repeatedly resets exogenous noise lev...

Page 13: ... inside the enclosure In order to maintain normal operation of the dehumidifier function do not caulk fill the clearance with sealants or other materials the clearance between the enclosure and the ceiling or wall Dehumidifying device SFV311 SFV310 What to do if WARMING UP PLEASE WAIT appears on the display This message indicates that the temperature inside the camera has become extremely low In s...

Page 14: ...AVC STANDARD AVC VIDEO AND OR ii DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM Code label The code labels accessory are required at inquiry for trouble U...

Page 15: ...alls use the optional Sun Shade WV Q7118 SFR311 SFR310 SFN311 SFN310 This camera is designed to be used indoors This product is not operable outdoors Do not expose this camera to direct sunlight for hours and do not install the product near a heater or an air conditioner Otherwise it may cause deformation discoloration and malfunc tion Keep this camera away from water and moisture Do not place thi...

Page 16: ...erial and strength of the installation area Do not use an impact driver Use of an impact driver may damage the screws or cause tightening excessively When a screw is tightened make the screw at a right angle to the surface After tightening the screws or bolts perform checks to ensure that the tightening is sufficient enough so that there is no movement or looseness SFV311 SFV310 Do not remove or l...

Page 17: ...ic field or magnetic field near a motor a transformer or a power line images may be distorted and noise may be produced PoE Power over Ethernet Use a PoE hub device that is compliant with IEEE802 3af standard Router When connecting this product to the Internet use a broadband router with the port forward ing function NAT IP masquerade Refer to the operating instructions on the pro vided CD ROM for...

Page 18: ...e 12 V DC power supply and the PoE device for power supply the network connection may not be established Turn down the power supply from the PoE device Installation Guide When using DC power supply Is the 12 V DC power cable plug accessory firmly inserted into the 12 V DC power terminals of the camera Confirm the power plug is firmly connected Is the AC adaptor in use compliant with the Specificat...

Page 19: ...e The camera is used near an electrical power line The camera is used near a device which produces strong magnetic field or radio waves such as near a TV radio antenna a motor of an air conditioning system a transformer etc When audio input still contains noise even after checking the above possibilities use a powered microphone or connect audio output with low output impedance 17 The focus can no...

Page 20: ...ff Lights green When data can be saved to the SD memory card Lights green When the SD memory card is removed after holding down the SD ON OFF button for about 2 seconds Lights green Blinks green Lights off recording Lights green Lights off waiting for recording When data cannot be saved to the SD memory card because an abnormality was detected or the SD memory card is configured not to be used Lig...

Page 21: ...m camera either press the INITIAL SET switch quickly within 1 second or use software to select NTSC or PAL signal External I O terminals ALARM IN 1 DAY NIGHT IN Auto time adjustment x1 SFV311 SFR311 SFN311 ALARM IN 1 Auto time adjustment x1 SFV310 SFR310 SFN310 ALARM IN 2 ALARM OUT x1 ALARM IN 3 AUX OUT x1 Built in microphone SFN310 Nondirectional electret condenser microphone Microphone line inpu...

Page 22: ... 53 lbs When using attachment plate Approx 1 2 kg 2 65 lbs SFR311 SFR310 Approx 700 g 1 54 lbs SFN311 SFN310 Approx 500 g 1 10 lbs Finish Main body Aluminum die cast Light gray Dome cover Clear polycarbonate resin SFR311 SFR310 Main body Aluminum die cast Sail white Dome cover Clear polycarbonate resin SFN311 SFN310 Main body ABS resin Sail white Dome cover Clear acrylic resin Others Tamper resist...

Page 23: ...e Super Dynamic On High On Normal Off When 60 fps is selected the Super Dynamic function is automati cally set to off Dynamic range 133 dB typ Super Dynamic On Face SD Super Dynamic On Off only when Super Dynamic On Gain AGC On High On Mid On Low Off Adaptive black stretch On Off only when Super Dynamic Off Back light compensation BLC On Off only when Super Dynamic Off Fog compensation On Off only...

Page 24: ... x1 x2 x4 Focal length 2 8 mm 10 mm 1 8 inches 25 64 inches Maximum aperture ratio 1 1 6 WIDE 1 3 4 TELE Focus range 0 3m Aperture range F1 6 T405 Angular field of view SFV311 SFV310 16 9 mode Horizontal 28 TELE 99 WIDE Vertical 16 TELE 54 WIDE 4 3 mode Horizontal 28 TELE 99 WIDE Vertical 21 TELE 72 WIDE SFR311 SFR310 16 9 mode Horizontal 28 TELE 99 WIDE Vertical 16 TELE 54 WIDE 4 3 mode Horizonta...

Page 25: ...48 kbps 3072 kbps 4096 kbps 6144 kbps 8192 kbps 10240 kbps 12288 kbps 14336 kbps 16384 kbps 20480 kbps 24576 kbps 30720 kbps 40960 kbps The available range of the H 264 bit rate varies depending on the setting selected for image capture size Image quality When Constant bit rate or Best effort is selected Low Normal Fine When Variable bit rate is selected 0 SUPER FINE 1 FINE 2 3 4 5 NORMAL 6 7 8 9 ...

Page 26: ...As of July 2015 9 iPad iPhone iPod touch iOS 4 2 1 or later AndroidTM mobile terminals 1 Transmission for 4 streams can be individually set 2 Cropping setting is not possible for stream set to maximum resolution 3 Only use AAC LC Advanced Audio Coding Low Complexity when recording audio on an SD memory card 4 When AAC LC HIGH QUALITY is selected there are limitations about the following function S...

Page 27: ...plug 1 pc Auxiliary handle 1 pc SFR311 SFR310 SFN311 SFN310 Attachment plate 1 pc Template A for the attachment plate 1 sheet Bit Hex wrench screw size 6 35 mm 1 4 inches T10 1 pc MONITOR OUT conversion plug 1 pc External I O terminal plug 4 1 pc Power cord plug 4 1 pc Auxiliary handle 1 pc 1 This product comes with several types of warranties Each warranty is only applicable to the products purch...

Page 28: ...ng mount bracket Use with the WV Q124 mount bracket to be able to install on a ceiling SFV311 SFV310 WV Q121B Wall mount bracket Use with the WV Q124 mount bracket to be able to install on a wall SFV311 SFV310 WV Q122A Mount bracket Use when installing the WV SFV311A using the WV Q121B or WV Q122A SFV311 SFV310 WV Q124 1 WV SFV311A WV SFV310A can only be installed indoors when WV Q105A is used to ...

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Page 32: ...e applicable for incorrect disposal of this waste in accordance with national legislation Note for the battery symbol bottom symbol This symbol might be used in combination with a chemical symbol In this case it complies with the requirement set by the Directive for the chemical involved For U S and Canada Panasonic System Communications Company of North America Unit of Panasonic Corporation of No...

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