Panasonic WV-SC387A User Manual Download

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Before attempting to connect or operate this product,

please read these instructions carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

• This manual uses the WV-SC588A as an example in the explanations.

Installation Guide

Included Installation Instructions

Network Camera

Model No.

WV-SC588A / WV-SC387A

PGQX1984ZA Cs1215-0 Printed in China

Summary of Contents for WV-SC387A

Page 1: ...save this manual for future use The model number is abbreviated in some descriptions in this manual This manual uses the WV SC588A as an example in the explanations Installation Guide Included Installation Instructions Network Camera Model No WV SC588A WV SC387A PGQX1984ZA Cs1215 0 Printed in China ...

Page 2: ...n the event of theft Model No Serial No For U S A CAN ICES 3 A NMB 3 A For Canada We declare under our sole responsibility that the product to which this declaration relates is in conformity with the standard or other normative document following the provisions of Directive 2004 108 EC Wij verklaren als enige aansprakelijke dat het product waarop deze verklaring betrekking heeft voldoet aan de vol...

Page 3: ...marks and registered trademarks 8 Copyright 8 Network security 8 Precautions 9 Precautions for installation 12 Major operating controls 14 Insert remove an SD memory card 16 Installations Connections 17 Detach the camera 25 Configure the network settings 26 Troubleshooting 28 Specifications 31 Standard accessories 34 Optional accessories 34 SDXC SDHC SD memory card is described as SD memory card 3...

Page 4: ...ified by the manufacturer 10 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over S3125A 11 Unplug this apparatus during lightning storms or when unused for long periods of time 12 Refer all servicing to qualified service personnel Servic...

Page 5: ...NG WHEN IMAGES ARE NOT DISPLAYED DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT 5 ANY PROBLEM CONSEQUENTIAL INCONVENIENCE OR LOSS OR DAMAGE ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY 6 ANY CLAIM OR ACTION FOR DAMAGES BROUGHT BY ANY PERSON OR ORGANIZATION BEING A PHOTOGENIC SUBJECT DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF THAT SURVEILLANCE CAM...

Page 6: ... cable SDXC SDHC SD memory card slot equipped It is possible to save H 264 videos and JPEG images on the SDXC SDHC SD memory card manually at an alarm occur rence during the period of the schedule or from a web browser It is also possible to save JPEG images at a network fail ure occurrence download is possible Recommended SDXC SDHC SD memory cards page 33 Auto tracking function with smooth changi...

Page 7: ...er It is necessary to view the PDF file on the provided CD ROM System requirements for a PC IMPORTANT For information on the operation verification of the supported operating systems and web browsers refer to our web site at http security panasonic com pss security support info html When using a PC that does not meet the above requirements displaying of images may become slower or the web browser ...

Page 8: ...d Apply measures such as user authentication to protect your network against leakage or theft of information including image data authentication information user names and passwords alarm mail information FTP server information and DDNS server information After the unit is accessed by the administrator make sure to close the browser Change the administrator password periodically Do not install the...

Page 9: ...e salt damage occurs or corrosive gas is produced Otherwise the mounting portions will deteriorate and acci dents such as a fall of the product may occur The measures of protection against a fall of this product shall be taken Failure to observe this may cause a drop resulting in injury or accidents Be sure to install the safety wire The exclusively designed mount bracket shall be used Failure to ...

Page 10: ...ct to someone even when for repair make sure that there is no data on this product When disposing of a device that stores data we recom mend you delete all of the stored data using a PC and then physically destroy the device Do not hold the dome section The dome section of this unit rotates 360 When remov ing this unit from a ceiling or wall turn the unit while hold ing the fixed section Cleaning ...

Page 11: ... A PERSONAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM Consumable parts The following are consumables Replace them in accor dance with their operating lifetimes Their operating life times vary depending on the usage envi...

Page 12: ...ions where the temperature is not within the specified range page 31 Locations subject to vibrations such as on vehicles marine vessels or above product lines This product is not designed for on vehicle use Locations subject to condensation as the result of severe changes in temperature Mounting method for this product This product is designed to be used as a pendant mount camera If the product is...

Page 13: ...restricted Before installation check the ratings and dimensions of the devices to be used Contact your dealer for details Time date setting It is necessary to set the time date before putting this product into operation Refer to the Operating Instructions on the provided CD ROM for descriptions of how to per form the settings Protective caps The protective caps are used to prevent dirt and dust fr...

Page 14: ...mory card slot Unit INITIAL SET button Major operating controls Front view 1 Data Matrix is our website address converted into a two dimensional barcode Depending on the scanning application used the Data Matrix may not be able to be read correctly In this case access the site by directly entering the following URL http security panasonic com pss security support qr_sp_select html Data Matrix To o...

Page 15: ... Link indicator lit when linking 12 V DC power supply terminal External I O terminals Safety wire holder Audio output connector Microphone line input connector Monitor out connector for adjustment Network connector Step 1 Turn off the power of the camera When using a PoE hub disconnect the LAN cable from the camera When using an external power supply disconnect the power cable plug from the 12 V D...

Page 16: ... card slot cover How to remove the SD memory card IMPORTANT Before removing the SD memory card make sure to select Not use for SD memory card on the SD memory card tab of the Basic page on the setup menu first Operating Instructions included in the CD ROM Step 1 Open the SD memory card slot cover by following steps 1 of the How to insert an SD memory card section Step 2 Push the SD memory card unt...

Page 17: ...d with all the anchor bolts In this case procure the required nuts separately Installing the camera embedded to a ceiling that has inadequate structural strength such as plaster board ceiling The area of the ceiling that the camera will be installed to must be sufficiently reinforced or the optional ceiling embedding bracket for the camera WV Q126A weight approx 1 2 kg 2 65 lbs must be used When u...

Page 18: ...of the devices including the camera and the PC or disconnect from the 12 V DC power supply Remove the cover film from the lens after the installation is complete When using 12 V DC power supply strip 3 mm to 7 mm 1 8 inches to 9 32 inches from the end of the wire and twist the stripped part of the wire sufficiently to avoid short circuit before installing the camera and connecting the cables page ...

Page 19: ...ge 16 for how to insert the SD memory card Step 4 Remove the protective caps from connectors that you intend to use Keep the removed protective caps for future use Protective caps IMPORTANT The protective caps are used to prevent dirt and dust from entering inside this product Keep the protective caps inserted in connectors that are not used Step 5 Attach the safety wire fixed with the camera moun...

Page 20: ...t a monaural mini plug ø3 5 mm Input impedance Approx 2 kΩ unbalanced Recommended cable length Less than 1 m 3 28 feet for microphone input Less than 10 m 32 8 feet for line input Recommended microphone Plug in power type option Supply voltage 2 5 V 0 5 V Recommended sensitivity of microphone 48 dB 3 dB 0 dB 1 V Pa 1 kHz Input level for the line input Approx 10 dBV Recommended plug L type Audio ou...

Page 21: ...ptor to the 12 V DC power supply terminal IMPORTANT Do not touch the camera in the process of initializa tion Otherwise it may fail to initialize and may cause malfunction Network connector 12 V DC power supply terminal Network connector Connect a LAN cable category 5 or better to the network connector IMPORTANT Use all 4 pairs 8 pins of the LAN cable The maximum cable length is 100 m 328 feet Mak...

Page 22: ...ided with this product Be sure to fully insert the power cable plug into the 12 V DC power supply terminal Otherwise it may damage the camera or cause malfunction Be sure to use an AC adaptor compliant with the Specifications regarding power source and power consumption page 31 Power cable plug accessory Approx 3 mm 7 mm 1 8 inches 9 32 inches Strip range Step 10 After completing the cable connect...

Page 23: ...g step 1 and steps 3 9 of the Wire through a hole in the ceiling section pages 19 22 It is unnecessary to make a hole in the ceiling as described in step 2 of the Wire through a hole in the ceiling section Step 2 Remove the cutout part on the decorative cover accessory Attach the decorative cover by following step 10 of the Wire through a hole in the ceiling section pages 22 23 Wire through the wi...

Page 24: ... 5 or better straight IMPORTANT The adjustment monitor is used for checking the adjustment of the angular field of view when installing the camera or when servicing It is not provided for recording monitoring use Depending on the adjustment monitor some characters camera title preset ID etc may not be displayed on the screen Use a switching hub or a router which is compliant with 10BASE T 100BASE ...

Page 25: ...ckwise as illustrated and then remove the decorative cover q w IMPORTANT Hold the decorative cover with both hands when removing it The cover will fall from the camera when the hook is disengaged from the groove Step 2 Detach the 12 V DC power cable plug accessory or the LAN cable from the camera and then turn off the power of the camera Step 3 Remove the fixing screw M3 accessory that is fixing t...

Page 26: ...ill be displayed Read the Agreement and choose I accept the term in the license agreement and click OK The launcher window will be displayed If the launcher window is not displayed double click the CDLauncher exe file on the CD ROM Note Refer to Using the CD ROM in the Operating Instructions on the provided CD ROM for further information about CDLauncher x Click the Run button next to IP Setting S...

Page 27: ... the HTTPS settings Click the Setup button on the Live page the user authentication window will be displayed Enter the default user name and password as follows and log in User name admin Password 12345 When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in Panasonic IP Setting screen as shown in step 3 then ch...

Page 28: ...device 22 21 21 The camera does not move to the preset positions accurately When the preset positions becomes inaccurate during use it is possible to correct the positions by executing the position refresh function In addition when Position refresh is set for the created schedule the camera position will be corrected periodically In some situa tions reconfigure the preset positions Operating Instr...

Page 29: ...for mation after checking the displayed contents of the Maintenance page the Status tab Self check of the setup menu Live indicator lights red Isn t the write protect switch of the inserted SD memory card set to LOCK Unlock the write protect switch of the SD memory card Hasn t the inserted SD memory card been formatted on a PC Use an SD memory card formatted on the camera Or install the software t...

Page 30: ...ghts off Blinks orange Blinks green Lights green During the standby or connection Cable is not connected Lights orange During the standby or connection Cable is connected Lights green During the upgrade process Blinks orange During the initialization Lights orange Lights off Blinks orange Lights orange Port forwarding error caused by the UPnP function Blinks orange in 2 seconds intervals on for 1 ...

Page 31: ...mera mount bracket decorative cover Approx 240 g 0 53 lbs Finish Camera ABS resin Black Decorative cover ABS resin Sail white 1 Refer to our website http security panasonic com pss security support info html for further information about Power source and Power consumption information Camera Image sensor Approx 1 3 type MOS image sensor Effective pixels Approx 2 4 megapixels Scanning area 5 35 mm H...

Page 32: ...ELE 46 WIDE Vertical 1 3 TELE 38 WIDE Panning tilting platform Panning range 360 Endless panning Panning speed Manual Approx 0 065 s 120 s Preset Up to approx 300 s Tilting range Operational range 25 205 level downward level Selectable tilting angle 10 5 3 0 3 5 10 15 20 25 Tilting speed Manual Approx 0 065 s 120 s Preset Up to approx 300 s Number of the preset positions 256 Auto mode Auto track A...

Page 33: ...ions FTP client Alarm image transmission FTP periodic transmission When the FTP transmission is failed backup on an optional SD memory card is available Multi screen Up to 16 camera images can be displayed simultaneously on a multi screen Including the camera itself Compatible SDXC SDHC SD memory card 4 5 Manufactured by Panasonic SD speed class 4 or higher SDXC memory card 64 GB 128 GB SDHC memor...

Page 34: ...software programs 3 This label may be required for network management The network administrator shall retain the code label The following parts are used during installation procedures Camera mount bracket 1 pc Camera fixing screw M3 2 pcs incl 1 spare Decorative cover upper part and lower part 1 pc Power cable plug 1 pc Optional accessories Wall Mount Bracket WV Q119 Ceiling Embedding Bracket WV Q...

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Page 40: ...icable for incorrect disposal of this waste in accordance with national legislation Note for the battery symbol bottom two symbol examples This symbol might be used in combination with a chemical symbol In this case it complies with the requirement set by the Directive for the chemical involved For U S and Canada Panasonic System Communications Company of North America Unit of Panasonic Corporatio...

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