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Panasonic WV-S2500 Series, Operating Instructions Manual

The Panasonic WV-S2500 Series brings cutting-edge surveillance solutions to your fingertips. Enhance your security with this state-of-the-art system. Operating instructions manual available for download free of charge at manualshive.com, providing you with detailed guidance on maximizing the potential of your Panasonic WV-S2500 Series surveillance equipment.

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Note

•

The following settings may be required.
Open Internet Explorer, click [Tools] 

®

 [Internet Options] 

®

 [Security] 

®

 [Trusted Sites] 

®

[Sites]. Register the camera address on [Website] of the displayed trusted windows. After
registration, close the web browser, and then access the camera again.

•

When it takes longer than the specified period to obtain the snap shot picture due to the network
environment, the snap shot picture may not be displayed.

•

If the image capture size specified for JPEG cannot be obtained, JPEG images are displayed with
the image capture size that could be obtained.
Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image
size may differ from the captured sized.

Mic input button 

S11x2

 

S11x1

 

S15x1

 

S25x1

 

S22x1

 

S21x1

 

S21x0

Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only
when “Mic input”, “Interactive(Full-duplex)”, or “Interactive(Half-duplex)” is selected for “Audio transmission
mode” on the setup menu. (

®

page 120)

When the audio reception is turned off, the button will turn into the 

 button and audio from the camera

will not be heard.
Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor 

.

Note

•

When “Audio volume control mode” is set to “Adjust Mic input” in the setup menu, the volume cursor
is not displayed when using “Audio recording” or “Audio detection”.

•

When the camera is restarted, the adjusted volume level (for the reception) will return to the level
that had been set on the [Audio] tab on the setup menu. (

®

page 120)

•

Actual volume level will change in three steps even though the volume cursor can be adjusted
minutely.

Audio output button 

S11x2

 

S11x1

 

S15x1

 

S25x1

 

S22x1

 

S21x1

Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be
displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for
“Audio transmission mode” on the setup menu. (

®

page 120)

The button will blink during the audio transmission. When the audio transmission is turned off, the button
display will switch to the 

, and audio from the PC will not be heard.

Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor 

.

Note

•

When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the
receiver button and the transmission button will be inoperable for the other users. When
“Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.

•

The maximum duration of a single audio output is the audio output duration set in the [Audio] tab
on the “Image/Audio” page. Audio output stops when the specified audio output duration has
passed. To turn the audio transmission function on, click the [Audio output] button again.

•

When the camera is restarted, the adjusted volume level (for both the audio transmission and
reception) will return to the level that had been set on the [Audio] tab on the “Image/Audio” page.
(

®

page 120)

•

Actual volume level will change in three steps even though the volume cursor can be adjusted
minutely.

SD recording status indicator 

S11x2

 

S11x1

 

S15x1

 

S25x1

 

S22x1

 

S21x1

The status of the SD recording can be checked with this indicator.
When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD
recording stops.

Operating Instructions

15

1 Operations

Summary of Contents for WV-S2500 Series

Page 1: ...WV S2500Series WV S2531LN and WV S2511LN WV S2200 Series WV S2231L and WV S2211L WV S2100 Series WV S2131 WV S2131L WV S2111L WV S2110 and WV S2130 WV S1500 Series WV S1531LN and WV S1511LN and WV S1100 Series WV S1132 WV S1112 WV S1131 and WV S1111 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is ...

Page 2: ... S21x1 The functions with this notation are available when using the model WV S2131 WV S2131L and WV S2111L S21x0 The functions with this notation are available when using the model WV S2110 and WV S2130 S113x The functions with this notation are available when using the model WV S1132 and WV S1131 S111x The functions with this notation are available when using the model WV S1112 and WV S1111 S153...

Page 3: ...d 8 to 32 characters Retype password Enter the administrator password Available number of characters 8 32 characters Unavailable characters 2 byte characters and 1 byte symbols Note Distinguish between upper and lower cases For the password use two or more types of characters from alphabetic characters numbers and symbols IMPORTANT If you forgot or do not know the password or user name the camera ...

Page 4: ...wer software must be installed This software can be installed directly from the camera or by selecting the Install button next to Viewer Software on the menu of the CD ROM provided and then following the on screen instructions IMPORTANT The default setting of Automatic installation is On Follow the instructions on page 232 when the message is displayed on the information bar of the browser Dependi...

Page 5: ...ain even after completing the installation of the ActiveX restart the PC The viewer software used on each PC should be licensed individually The number of installations of the viewer software from the camera can be checked on the Upgrade tab of the Maintenance page page 206 Refer to your dealer for the software licensing Operating Instructions 5 Preface ...

Page 6: ...Stream 1 Stream 2 Stream 3 Stream 4 images saved to the SD memory card 38 2 Settings 40 2 1 About the network security 40 2 1 1 Equipped security functions 40 2 2 Display the setup menu from a PC 41 2 2 1 How to display the setup menu 41 2 2 2 How to operate the setup menu 42 2 2 3 About the setup menu window 43 2 3 Use Easy Setup Easy Setup 45 2 3 1 Configure the Internet settings Internet 45 2 3...

Page 7: ...ar field of view using the Extra optical zoom function S113x S111x S151x S251x S221x S211x WV S2130 115 2 5 4 7 Configure the settings relating to the privacy zone Privacy zone setup menu 117 2 5 4 8 Configure the settings relating to lens distortion compensation 119 2 5 5 Configure the settings relating to audio Audio S11x2 S11x1 S151x S25x1 S22x1 S21x1 S21x0 120 2 6 Configure the multi screen se...

Page 8: ...ption key 182 2 9 3 5 Generation of CSR Certificate Signing Request 183 2 9 3 6 Installation of the CA certificate 184 2 9 4 Access the camera using the HTTPS protocol for pre installed certificate 185 2 9 4 1 Configuration of the host file 185 2 9 5 Access the camera using the HTTPS protocol for CA Certification 190 2 9 6 How to configure the settings relating to DDNS 191 2 9 6 1 Configuration of...

Page 9: ...sing IPv6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to byp...

Page 10: ... the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of Stream only the first user who accessed to monitor H 265 or H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 265 or H 264 images will not be included in the maximum number If you set the Stream transmiss...

Page 11: ...max 5fps When Off is selected for Stream transmission max 30fps Operating Instructions 11 1 Operations ...

Page 12: ...ton is displayed when User auth is On and a person other than the administrator logs in or when User auth is Off and Guest User is set to Use page 147 Even in the above case the Login button will not be displayed if Host auth is set to On and the camera browser is opened from a host with administrator rights B If login fails close all the browsers open the Live page and login once again Setup butt...

Page 13: ... JPEG format still images images at the specified interval Note Depending on the network environment or the PC used JPEG format still images images may not be refreshed at the specified interval Zoom buttons Images will be zoomed in on with the electronic zoom by the viewer software Network Camera View 4S x1 button The images in the main area will be displayed at x1 x2 button The images in the mai...

Page 14: ...below will be displayed in a newly opened window This website contains technical information FAQ and other information http security panasonic com support Alarm occurrence indication button 2 When an alarm occurs the display flashes When this button is clicked the output terminal will be reset and this button will disappear page 27 Note Since the blinking of the alarm occurrence indication button ...

Page 15: ...eps even though the volume cursor can be adjusted minutely Audio output button S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Turns on off the audio transmission play audio from the PC on the unit speaker This button will be displayed only when Audio output Interactive Full duplex or Interactive Half duplex is selected for Audio transmission mode on the setup menu page 120 The button will blink during the au...

Page 16: ...d point while displaying live images at x2 or x4 in the main area the camera will move to locate the clicked point at the center of the main area Note When the camera is operated by a user with a low access level images displayed on the screen may be changed temporarily This does not affect operation of the camera Depending on the PC in use screen tearing may occur when the shooting scene drastica...

Page 17: ...Transmission priority page 91 of the stream to Best effort To enable the audio for multi screen the audio must be enabled for the camera When 16 screens are used for the display only still images JPEG can be refreshed Note Multi screen can be used to display JPEG images and H 265 or H 264 images If other cameras support audio audio is also output For further information about Network Camera Record...

Page 18: ...0s for camera images When the 16 screen layout is used Refresh interval 1s cannot be selected Image capture size pull down menu Select the image capture size from the pull down menu to change it When you select 4 Screens in the Layout pull down menu the image capture size of the camera changes When the aspect ratio is 4 3 Switching between QVGA default and VGA When the aspect ratio is 16 9 Switchi...

Page 19: ...image capture size specified for JPEG cannot be obtained a JPEG image with an image capture size that could be obtained is displayed Therefore when JPEG images obtained with snap shot are displayed on a PC the displayed image size may differ from the captured sized Operating Instructions 19 1 Operations ...

Page 20: ...360 or 320x180 is not selected for either one of JPEG 1 JPEG 2 or JPEG 3 of JPEG on the Image tab images cannot be viewed from cellular phones Audio is not supported for cellular phones Note It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera page 152 When Auto is selected for Menu language the screen is d...

Page 21: ...ber mobile When HTTPS is selected for HTTPS Connection on the Advanced tab of the Network page enter as follows https IP address colon port number mobile or https Host name registered in the DDNS server colon port number mobile When the authentication window is displayed enter the user name of an administrator or user and password Depending on the cellular phone in use password entry may be requir...

Page 22: ...52 1 Access to http IP address cam 1 or http Host name registered in the DDNS server cam 2 using a mobile terminal Images from the camera will be displayed C B A Live images area Displays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed Function selection area When functions that can be opera...

Page 23: ...esolution control Press this button to display the buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are displayed in the image capture size selected in JPEG 1 JPEG 2 or JPEG 3 of JPEG on the Image tab Operating Instructions 23 1 Operations ...

Page 24: ...ion on the Advanced tab of the Network page enter as follows https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to ...

Page 25: ...ream 1 Stream 2 Stream 3 or Stream 4 is selected video data are recorded Images recorded on the SD memory card can be copied onto the PC page 82 1 Display the Live page page 9 2 Click the Rec on SD button The SD recording window will open 3 Click the Start button to start recording images on the SD memory card The SD recording status indicator will light red page 12 while images are being recorded...

Page 26: ...in from the user authentication window page 82 The destination to save image data is a fixed directory on Drive B page 234 When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again 26 Operating Instructions 1 Operations ...

Page 27: ...ion button will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the output terminal S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 It is possible to output signals from the output terminal of the camera and sound the b...

Page 28: ...e such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol the connected Panasonic device will be notified that the camera is in the alarm state The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol notification section of the Notification tab of the Alarm page page 143 Notify of alarm occurrences to the des...

Page 29: ...FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 163 alarm images will be retransmitted if there is an FTP transmission failure Therefore if there is continuous retransmission due to network problems or other factors periodi...

Page 30: ...selected for both the alarm image transmission function and the FTP periodic image transmission function the alarm image transmission function will be given priority over the FTP periodic image transmission function Also when On is selected for the FTP transmission retry FTP setting page 162 alarm images will be retransmitted if there is an FTP transmission failure Therefore if there is continuous...

Page 31: ...rrences the image recording period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed 1 Display the Live page Operating Instructions 31 1 Operation...

Page 32: ...d by Recording stream 1 on the SD memory card tab will be displayed Stream 2 The logs recorded by Recording stream 2 on the SD memory card tab will be displayed Event Select a log type to display on the log list All All logs will be displayed Select Only the logs of the selected log type will be displayed Alarm log The log when an alarm is detected will be displayed Manual Schedule log Manual and ...

Page 33: ...te and Duration Top button Click this button to display the log listed at the top Prev page button Click this button to display the previous page of the log list Next page button Click this button to display the next page of the log list Last button Click this button to display the log listed at the bottom Time date Time and date when each log has been recorded will be displayed Note When Off is s...

Page 34: ...on Alarm and Manual Schedule cannot be operated Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the process of the deletion some images may remain on the SD memory card In this case click the button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list ...

Page 35: ...o is 16 9 images will be displayed in 640x360 on the Playback page regardless of the image capture size of the images saved on the SD memory card Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the log list images may not be played in order of images recorded on the SD memory card if they have been recorded on the SD memory card with selec...

Page 36: ... will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame previous to the currently displayed frame will be displayed Note When the mouse button is held down while the mouse pointer is on this button the image number will be decreased When the mouse button is released the decreasing of the image number will stop and the imag...

Page 37: ...the image to be downloaded and then click the OK button All All images saved at the selected time and date will be downloaded Current image Only the currently displayed image will be downloaded Download range Images in the specified range will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded bef...

Page 38: ...orded it can be played back but the image and audio will not be synchronized Therefore images and audio may not always match When data is being recorded to the SD memory card audio may sound as if it is cutting out and the audio quality may be reduced When recorded audio is played back the refresh interval of live images and playback may become slow Recorded audio is not played back when Off or In...

Page 39: ...of time that the data has been recorded on the SD memory card Event The event type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm input to Terminal 1 TRM2 Alarm by alarm input to Terminal 2 TRM3 Alarm by alarm input to Terminal 3 VMD Alarm by VMD alarm COM Alarm by command alarm AUD Alarm by audio detection alarm Start button The selected image will be downloaded onto the PC Be...

Page 40: ... encrypting the access to cameras using the HTTPS function page 174 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encry...

Page 41: ... how to configure the access level 2 2 1 How to display the setup menu 1 Display the Live page page 9 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The setup menu will be displayed Refer to page 43 for further information about this menu Operating Instructions 4...

Page 42: ...ayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set Register and Execute buttons on the page click the respective button to the edited setting item Example A B C D When completing the setting items in field A click the Set button B below field A The edited settings in field A will not be appli...

Page 43: ... page page 86 Multi screen button Displays the Multi screen page The cameras from which images are to be displayed on a multi screen can be registered on the Multi screen page page 124 Alarm button Displays the Alarm page The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configu...

Page 44: ...lays the Maintenance page System log check firmware upgrade status check and initialization of the setup menu can be carried out on the Maintenance page page 206 Camera title The title of the camera whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for some setup menus The bottom of the settings page has been omitte...

Page 45: ...warding the port number may sometimes be changed When the number is changed it is necessary to change the port numbers registered in the PC and recorders etc The UPnP function is available when the camera is connected to the IPv4 network IPv6 is not supported To check if auto port forwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed ...

Page 46: ...e By clicking the Set button a dialog displaying how the following settings will change is displayed Click the OK button after checking the settings to change the settings to the displayed values Image tab on the Image Audio page JPEG 1 Image capture size VGA 640x360 JPEG 2 JPEG 3 Image capture size QVGA 320x180 Stream 1 Stream 2 Stream 3 Stream 4 Internet mode over HTTP On Transmission priority B...

Page 47: ... recording FTP periodic image transmission alarm detection Once the settings are completed in each setup menu click the Next button to proceed The setup flow is as follows Note If you click the Next button the settings in the screen will be saved Operating Instructions 47 2 Settings ...

Page 48: ...e 52 SD memory recording JPEG H 265 H 264 page 52 SD memory recording H 265 H 264 page 57 FTP periodic image transmission page 59 Event detailed setup Configure the details of the settings in event action setup Settings of image transfer conditions Settings of recording conditions Settings of recording conditions Settings of image transfer method FTP settings Alarm output terminal E mail settings ...

Page 49: ...e formatting will start Once the Format completion screen is displayed press the button IMPORTANT All data saved on the SD memory card will be deleted when the SD memory card is formatted Do not turn off the power of the camera during formatting Next button If you select Alarm and click the Next button the alarm setup menu will be displayed page 49 If you select Schedule and click the Next button ...

Page 50: ...w to use terminal 2 Off Not used Alarm input TRM2 Receives terminal alarm input Close An alarm is detected when the terminal status is changed to On Open An alarm is detected when the terminal status is changed to Off Alarm output Alarm output will be carried out according to the settings for Output terminal page 128 Default Off Terminal 3 Determine how to use terminal 3 Off Not used Alarm input T...

Page 51: ...up menu will be displayed page 49 2 3 2 3 Alarm Configure the alarm function type Alarm function type setup menu Select the alarm function type as FTP img trans or SD memory recording Trigger FTP img trans When an alarm occurs performs FTP transfer of the JPEG image SD memory recording When an alarm occurs records the image to the SD memory card Note FTP img trans for when an alarm occurs and FTP ...

Page 52: ... saved Back button If you click the Back button the alarm setup menu will be displayed page 49 2 3 2 4 Alarm Configure the details for image transfer or recording conditions A Set FTP transfer FTP transfer setup menu FTP transfer when an alarm is detected is set in this section Refer to page 162 for information about how to set the above screen Next button If you select Alarm output in the alarm s...

Page 53: ...lect Alarm output in the alarm setup menu and click the Next button the alarm output setup menu will be displayed page 54 If you click the Next button in the alarm setup menu without selecting Alarm output the mail setup menu will be displayed page 55 Back button If you click the Back button the alarm function type setup menu will be displayed page 51 C Configure SD memory recording H 265 or H 264...

Page 54: ...Post alarm recording duration Set the duration to save image data on the SD memory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longer than the duration selected for this setting Next button If you select Alarm output in the alarm setup menu and click the Next button the alarm output setup menu will be displayed p...

Page 55: ...ton the setting items in the screen are saved Back button If you click the Back button either the FTP transfer setup menu page 52 the JPEG recording setup menu page 53 or the video recording setup menu page 53 will be displayed 2 3 2 6 Alarm configure the mail notifications and mail server The settings relating to e mail can be configured in this section Operating Instructions 55 2 Settings ...

Page 56: ...t button If you click the Set button setup will be completed Back button If you click the Back button either the FTP transfer setup menu page 52 the JPEG recording setup menu page 53 the video recording setup menu page 53 or the alarm output setup menu page 54 will be displayed 56 Operating Instructions 2 Settings ...

Page 57: ... click the Next button the video recording setup menu will be displayed page 57 If you select FTP periodic image transmission and click the Next button the FTP periodic image transmission setup menu will be displayed page 59 Note If you click the Next button the setting items in the screen are saved Back button If you click the Back button the event function type setup menu will be displayed page ...

Page 58: ...selected image capture size and frame rate Unit kbps Image capture size Frame rate fps 1 3 5 7 5 10 12 15 20 30 60 320 180 128 256 256 256 256 256 256 256 384 512 QVGA 128 256 256 256 256 256 256 256 384 400 300 128 256 256 256 256 384 384 384 384 640 360 256 384 384 384 384 384 384 384 512 1024 VGA 256 384 384 384 384 384 384 384 512 800 600 384 512 512 512 768 768 768 768 1024 1280 720 384 512 5...

Page 59: ... menu will be displayed page 57 To configure the schedule settings Refer to page 197 for information about how to set the above screen Set button If you click the Set button setup will be completed Back button If you click the Back button the video recording setup menu will be displayed page 57 Note Video recording is not performed if SD memory recording is not selected in the Schedule mode 2 3 2 ...

Page 60: ...n If you click the Next button the setup menu to set the FTP periodic image transmission schedule will be displayed page 61 Note If you click the Next button the setting items in the screen are saved Back button If you click the Back button the schedule function type setup menu will be displayed page 57 60 Operating Instructions 2 Settings ...

Page 61: ... page 197 for information about how to set the above screen Set button If you click the Set button setup will be completed Back button If you click the Back button the FTP periodic image transmission setup menu will be displayed page 59 Operating Instructions 61 2 Settings ...

Page 62: ... the Basic tab the Internet tab the SD memory card tab and the Log tab 2 4 1 Configure the basic settings Basic Click the Basic tab on the Basic page page 41 page 42 The settings such as the camera title time and date etc can be configured on this page Menu language Select the language to initially display when the camera is accessed from the following 62 Operating Instructions 2 Settings ...

Page 63: ...013 00 00 00 Dec 31 2035 23 59 59 IMPORTANT Use an NTP server when the more accurate time date setting is required for the system operation page 166 Date time display Select On Off to determine whether or not to display the date and time on an image To hide the date and time select Off Default On Time display format Select the time display format from 24h and 12h Enter the current hour reflecting ...

Page 64: ...e week time Camera title on screen Select On or Off to determine whether or not to display the camera title on the screen When On is selected the character string entered for Camera title on screen will be displayed at the position selected for Camera title position Default Off Camera title on screen Enter a character string to be displayed on the image Available number of characters 0 20 characte...

Page 65: ... rotation setting is changed when the following area settings are configured Therefore configure the settings for each area after configuring the image rotation Mask area page 106 Privacy zone page 117 VMD area page 136 If 90 or 180 is selected for Image rotation depending on the Character size setting and the number of characters used characters displayed on the screen may be cut off Note When 3 ...

Page 66: ...cessing a network SD memory card error indicator Auto focus indicator SD ERROR AF red S253x S213x S251x S211x Lights when data cannot be saved to the SD memory card Also when the auto focus function is used the indicator flashes during focus adjustment and turns off when the adjustment is completed SD memory card error indicator ABF indicator SD ERROR ABF red S113x S111x Lights when data cannot be...

Page 67: ...f the Maintenance page Viewer software nwcv4Ssetup exe Smoother live video display on the browser buffering Perform settings to display camera images on the viewer software On Images are temporarily stored on the computer and are displayed smoother Off Images are displayed in real time and are not stored on the computer Default On Viewer software nwcv4Ssetup exe Contrast enhancement RGB 0 to 255 S...

Page 68: ... transmission mode can only be set to Off or Mic input Monitor out Set the image format for images output to an adjustment monitor from the image output terminal MONITOR OUT terminal NTSC PAL Default NTSC 68 Operating Instructions 2 Settings ...

Page 69: ...2x1 S21x1 Click the SD memory card tab on the Basic page page 41 page 42 The settings relating to the SD memory card can be configured on this page Operating mode SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use Operating Instructions 69 2 Settings ...

Page 70: ... the SD memory card is removed when Use is selected When an SD memory card is inserted when Use is selected data will be saved in accordance with the setting of Save trigger After inserting the SD memory card it is necessary to select Use to use the SD memory card When the image refresh interval is short notification recording timing or interval may become incorrect Notification recording may also...

Page 71: ...am 4 in the MP4 video encoding format The data is recorded in accordance with the settings of Stream 4 on the Image tab of the Image Audio page Default Recording stream 1 JPEG 2 Recording stream 2 Off IMPORTANT If an SD memory card with an SD Speed Class other than 10 is used 2048x1536 cannot be selected for the image capture size of JPEG images Set the maximum combined bit rate of Stream 1 Stream...

Page 72: ... periodic image transmission function Available only for the JPEG 1 JPEG 2 or JPEG 3 images Alarm input Saves images at an alarm occurrence Manual Saves images manually Schedule Saves images in accordance with the settings for Schedule page 197 Available only for the Stream 1 Stream 2 Stream 3 or Stream 4 images Default Recording stream 1 FTP periodic image transmission error Recording stream 2 Al...

Page 73: ...e Entered file name Time and date year month day hour minute second Serial number Available number of characters 1 8 characters Unavailable characters Image saving interval Number of images to be saved Pre alarm Image saving interval When Alarm input is selected for Save trigger select a pre alarm interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0...

Page 74: ...ion Set the duration to save image data on the SD memory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The actual recording time may sometimes be longer than the duration selected for this setting SD memory card warning error LED S15x1 S25x1 SD memory card warning error LED Select On Off to determine whether or not to activate the SD memory card warning err...

Page 75: ...btain the alarm logs the manual schedule logs the FTP error logs and the system logs Save obtain images recorded using the SD memory recording function of Panasonic network disk recorder Play download images on the SD memory card When an SD memory card is formatted while another user is in operation the operation will be canceled It is impossible to access the SD memory card during the process of ...

Page 76: ...formation on how to configure alteration detection For further information about exclusive software for alteration detection and how to use it refer to our website below http security panasonic com support info Select certificate Select the certificate to be used with HTTPS Pre installed Selects a pre installed certificate CA Selects a CA Certificate Only displayed when the CA Certificate is insta...

Page 77: ...install the certificate CA certificate click the Browse button to display the Open dialog box and select the file of the certificate CA certificate issued by CA and click the Execute button If the certificate CA certificate is already installed the file name of the installed certificate will be displayed CA Certificate Information Displays the information of the certificate CA certificate issued b...

Page 78: ...alid it is impossible to generate the CRT key When the certificate CA certificate issued by CA is used the available key size varies depending on the CA Check the available key size in advance To generate the CRT key it may take about 2 minutes Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval and line speed may be ...

Page 79: ...of CSR Certificate Signing Request IMPORTANT If the CRT key is not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Register the camera for Trusted Sites Click the Custom level button ...

Page 80: ...ted or updated after applying to the CA the issued certificate will be invalidated Note This camera generates the CSR file in the PEM format 2 4 4 3 Installation of the certificate issued by CA IMPORTANT If the CSR file is not generated it is impossible to install the certificate CA certificate issued by CA For the installation of the certificate issued by CA the CA certificate issued by CA is req...

Page 81: ...ing the certificate CA certificate again The expiration date of the certificate issued by CA can be checked by double clicking the server certification file issued by CA 2 4 4 4 Configuration of alteration detection 1 Select On for Additional info for detecting alteration and click the Set button 2 Extensive information for alteration detection will be added to video files MP4 format recorded afte...

Page 82: ... proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of SD memory card images The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When the FTP server of t...

Page 83: ...r to our website below http security panasonic com support info Possible duration of stream images H 265 or H 264 that can be saved on the SD memory card as indications For possible duration of stream images H 265 or H 264 that can be saved on the SD memory card refer to our website below http security panasonic com support info Operating Instructions 83 2 Settings ...

Page 84: ...ers 3 128 characters Available characters Alphanumeric characters the slash the backslash the colon and the underscore _ Recording stream 2 Name of the destination directory for downloaded images Enter the name of the destination directory to which images recorded in the recording stream 2 are to be downloaded For example enter C alarm2 to designate the folder alarm2 under drive C Available number...

Page 85: ...nner as for Alarm IMPORTANT When Name w o time date is selected for File name of FTP periodic image transmission on the Advanced tab on the Network page FTP error log and associated images will not be saved To save them select Name w time date page 164 Note When Stream 1 Stream 2 Stream 3 or Stream 4 is selected for Recording format FTP periodic image transmission error is unavailable Operating In...

Page 86: ... S223x S213x 2 mega pixel 16 9 30fps mode 2 mega pixel 16 9 60fps mode 3 mega pixel 4 3 30fps mode Default 2 mega pixel 16 9 30fps mode S111x S151x S251x S221x S211x 1 3 mega pixel 16 9 30fps mode 1 3 mega pixel 16 9 60fps mode 1 3 mega pixel 4 3 30fps mode Default 1 3 mega pixel 16 9 30fps mode IMPORTANT The positions of areas may move out of alignment when the Image capture mode setting is chang...

Page 87: ...m the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps Default 5fps Note When On is selected for Stream transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessi...

Page 88: ...A VGA 400 300 QVGA Default JPEG 1 1920x1080 JPEG 2 640x360 JPEG 3 320x180 S111x S151x S251x S221x S211x Image capture mode JPEG 1 JPEG 2 JPEG 3 1 3 mega pixel 16 9 30fps mode 1280 720 640 360 320 180 1280 720 640 360 320 180 640 360 320 180 1 3 mega pixel 16 9 60fps mode 1280 720 640 360 320 180 1280 720 640 360 320 180 640 360 320 180 1 3 mega pixel 4 3 30fps mode 1280 960 800 600 VGA 400 300 QVG...

Page 89: ...t On Note When On is selected for Stream transmission in Stream 1 Stream 2 Stream 3 or Stream 4 displaying of H 265 or H 264 images or JPEG images on the Live page will become available When On is selected for Stream transmission for Stream 1 Stream 2 Stream 3 or Stream 4 the refresh interval of JPEG images is limited to a maximum of 5 fps Stream encoding format Select the stream encoding format f...

Page 90: ...ted S113x S153x S253x S223x S213x Image capture mode Stream 1 Stream 2 Stream 3 Stream 4 2 mega pixel 16 9 30fps mode 1920 1080 1280 720 640 360 320 180 1920 1080 1280 720 640 360 320 180 640 360 320 180 640 360 320 180 2 mega pixel 16 9 60fps mode 1920 1080 1280 720 1920 1080 1280 720 640 360 320 180 640 360 320 180 640 360 320 180 3 mega pixel 4 3 30fps mode 2048 1536 1280 960 800 600 VGA 400 30...

Page 91: ... rate per client Default Frame rate Note When Frame rate is set for Transmission priority number of users who can access the camera may be limited Frame rate Select a frame rate from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps 60fps Default 30fps Note Frame rate is restricted by Max bit rate per client For this reason the frame rate may be lower than the specified value when ...

Page 92: ...llowing For Constant bit rate Frame rate and Best effort Motion priority Normal Quality priority VBR 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default 5 Normal Smart Coding GOP control By using GOP control the transmission data volume can be reduced when there is little motion in the image When H 265 is selected as the Stream encoding format Off On Low On Mid On Advanced When H 264 is selecte...

Page 93: ...ct Unicast port AUTO Unicast port MANUAL Up to 14 users can access a single camera concurrently It is necessary to select Unicast port1 Image and Unicast port2 Audio manually to transmit images and audio from the camera It is possible to fix the port number of the router used for stream transmission via the Internet by setting Unicast port MANUAL page 152 Refer to the operating instructions of the...

Page 94: ...ticast TTL HOPLimit 2 Enter a value for Multicast TTL HOPLimit Available value 1 254 Default 16 IMPORTANT When transmitting stream images via the internet the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewall In this case refer to the network administrator When two or more network interface cards are installed on the PC in use the network in...

Page 95: ...tra optical zoom back focus focus privacy zone and lens distortion compensation can be configured in this section S151x S251x S221x S211x WV S2130 S113x S111x S153x S253x S223x S213x excluding WV S2130 Image adjust Click the Setup button to display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 96 Zoom Focus a...

Page 96: ...elating to the privacy zone The setup menu will be displayed page 117 Lens distortion compensation Click the Setup button to display the setup menu that can configure the settings relating to lens distortion compensation The setup menu will be displayed in a newly opened window page 119 2 5 4 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup button of Image...

Page 97: ...page 98 about the super dynamic function On The super dynamic function will work Off The super dynamic function will not work Default On Level Adjust the super dynamic SD level If you move the slider in the direction a subject with high contrast can be captured without over exposure or under exposure If you move the slider in the direction the parts with medium brightness can be captured with rich...

Page 98: ...es overall detail A B C A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Creates a clearer image by digitally combining images BLC HLC Select from the following When On is selected for Super Dynamic SD or when On is selected for Intelligent Auto this setting is not available Back light compensation BLC Activates the back light compensation BLC function High...

Page 99: ...orescent lighting Indoor scene 50 Hz Indoor scene 60 Hz The shutter speed will automatically be adjusted to prevent flicker caused by fluorescent light Select 50 Hz or 60 Hz corresponding to the location where the camera is in use ELC S11x2 S11x1 Uses shutter speed adjustment to control light Fix shutter When 2 mega pixel 16 9 60fps mode or 1 3 mega pixel 16 9 60fps mode is selected for Image capt...

Page 100: ...s Max 1 250s Max 1 120s Max 1 100s Max 2 120s Max 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s When 2 mega pixel 16 9 30fps mode 1 3 mega pixel 16 9 30fps mode 3 mega pixel 4 3 30fps mode or 1 3 mega pixel 4 3 30fps mode is selected for Image capture mode Max 1 4000s Max 1 2000s Max 1 1000s Max 1 500s Max 1 250s Max 1 120s Max 1 100s Max 2 120s Max 2 100s Max 3 120s Max 1 30s Max 2 30...

Page 101: ...r low illumination where it is usually difficult to capture objects faithfully Note Since the color compensation technology is used for Auto3 Super Chrome Compensation SCC some colors may look different from the actual objects depending on the light condition such as when infrared lights are used The operating sound might be heard when changing to black and white mode however it does not indicate ...

Page 102: ... balance automatically Operating color temperature range is approx 2 700 K to 6 000 K ATW2 Selects the automatic tracing white balance mode under a sodium lamp The camera will adjust the white balance automatically under a sodium lamp Operating color temperature range is approx 2 000 K to 6 000 K AWC Selects the automatic white balance control mode This adjustment is suitable for a location where ...

Page 103: ...elligent Auto function Intelligent Auto can detect conditions back lighting outdoor night time etc people s faces and moving objects and then automatically adjust the camera s aperture gain shutter speed and contrast in order to display people s faces and moving objects more clearly Default On Face priority level Adjusts the face priority level when Intelligent Auto is activated If you move the sl...

Page 104: ...f the image will decrease Click the Reset button to reset to the default setting Default 128 Adaptive black stretch Adjust the brightness of the dark parts of the image If you move the slider in the direction the dark parts of the image will become brighter If you move the slider in the direction the dark parts of the image will become darker Click the Reset button to reset to the default setting ...

Page 105: ...sity If you move the slider in the direction the colors will become loud and vivid If you move the slider in the direction the colors will become subdued Click the Reset button to reset the color to the default Default 128 Hue level Adjust the hue level of images If you move the slider in the direction the redness of skin color will increase and the blueness of sky color will decrease If you move ...

Page 106: ...are viewed registering scene files to the schedule can let you match a combination of settings to different times of day in order to view images in the best conditions Scene file title The scene file name up to 10 characters displayed in Scene file can be changed Only file names displayed in 1 2 3 and 4 can be changed Unavailable characters Load button Loads the setting data selected in Scene file...

Page 107: ...5 2 Click on the left of Super Dynamic SD to display the detailed SD menu 3 Click the Start button of Mask area Borders will appear and the image displayed on the Image quality tab will be divided into 63 7x9 Operating Instructions 107 2 Settings ...

Page 108: ...pear IMPORTANT The mask area may move out of alignment when Image capture mode of the Image tab is changed Make sure to check the mask area after changing the Image capture mode setting The mask area may move out of alignment when Extra optical zoom is configured Make sure to check the mask area after configuring Extra optical zoom Note When the Reset button is clicked masking for all the masked a...

Page 109: ...nt outline in the image When adjusting the zoom ratio to the Tele side only the angular field of view adjustment outline is reduced and it is possible to determine the zoom ratio while checking the angular field of view after zooming is performed When adjusting the zoom ratio to the Wide side the image itself is zoomed out of or the angular field of view adjustment outline is enlarged and it is po...

Page 110: ...138 the configured areas for those settings may move out of alignment Therefore perform the setting for extra optical zoom function before other settings Manual focus adjustment The focus can be adjusted manually Near Click this button to adjust the focus to the Near side Reset Click this button to reset the focus to the default Far Click this button to adjust the focus to the Far side Auto focus ...

Page 111: ...ea change from color to black white images may be out of focus due to the nature of optical properties In this case the focus can automatically be corrected by selecting Auto or Preset for Adjusting method the focus will not automatically be adjusted according to the illumination level change once the focus is corrected Adjusting method Select the focus adjustment method upon switching between the...

Page 112: ...rwise adjusts the focus to the subject in the central area of the screen Display Displays the back focus frame in the settings screen In the default settings the back focus frame is displayed in the central area of the screen Drag the mouse on the image and specify the area where the focus should be adjusted Once the setting is complete click the Register button When the Display button is clicked ...

Page 113: ...ea change from color to black white images may be out of focus due to the nature of optical properties In this case the focus can automatically be corrected by selecting Auto or Preset for Adjusting method the focus will not automatically be adjusted according to the illumination level change once the focus is corrected Adjusting method Select the back focus adjustment method upon switching betwee...

Page 114: ...pecify the subject on the screen for which the focus should be adjusted Unless specified otherwise adjusts the focus to the subject in the central area of the screen Display Displays the auto focus frame in the settings screen In the default settings the auto focus frame is displayed in the central area of the screen Drag the mouse on the image and specify the area where the focus should be adjust...

Page 115: ...ck white images may be out of focus due to the nature of optical properties In this case the focus can automatically be corrected by selecting Auto or Preset for Adjusting method the focus will not automatically be adjusted according to the illumination level change once the focus is corrected Adjusting method Select the focus adjustment method upon switching between the color mode and the black w...

Page 116: ...of the image after zooming Note The supported extra optical zoom ratios vary depending on the model and the selected Image capture mode For information about the maximum zoom ratio refer to the Important Information IMPORTANT The positions will move out of alignment if extra zoom settings are configured when the mask area page 106 privacy zone page 117 or VMD area page 138 is configured To prevent...

Page 117: ... area is designated by dragging the mouse Each zone can be overlapped The zones are numbered sequentially from area 1 Note Set the privacy zone larger than the size of an object to be hidden Status Select On or Off to determine whether or not to display the privacy zone On The privacy zone will be displayed Off The privacy zone will not be displayed Default Off Delete button Click the Delete butto...

Page 118: ...t image according to factors such as the setting conditions or the subject Close button Click this button to close the Privacy zone setup menu IMPORTANT After configuring the privacy zone the privacy zone may move out of alignment when Image capture mode of the Image tab is changed Make sure to check the privacy zone after changing the Image capture mode setting 118 Operating Instructions 2 Settin...

Page 119: ...he Image Audio page page 95 Distortion correction can be performed using lens distortion compensation The amount of compensation performed can be adjusted The degree of distortion compensation varies depending on the image capture mode Configure the image capture mode before configuring the lens distortion compensation Operating Instructions 119 2 Settings ...

Page 120: ...ut to PC and in the volume during Audio recording or during Audio detection Mic High Mic Middle Mic Low Set the volume when audio is input to the camera using a microphone Line High Line Middle Line Low Set the volume when audio is input to the camera using line input Default Mic Middle AGC audio Automatically adjusts the audio reception to a suitable volume The degree to which the volume is adjus...

Page 121: ... reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex S11x2 S11x1 S151x S25x1 S22x1 S21x1 Both reception and transmission are simultaneously available Default Off Note Howling may be generated depending on the usage conditions Prevent sound generated by the PC from entering the PC microphone When Multicast is selected...

Page 122: ...2x1 S21x1 Configure the maximum duration for each time audio is outputted 1min 2min 3min 5min 10min 20min 30min 1h Default 5min Note Audio output stops when the specified time has passed To turn the audio transmission function on click the Audio output button again Audio output port PC to Camera S11x2 S11x1 S151x S25x1 S22x1 S21x1 Enter the transmission port number the port number on the camera us...

Page 123: ...g the volume cursor of the Mic input button on the Live page Adjust PC speaker Change the volume of the PC in which the Live page is opened Adjust Mic input Change the mic input volume of the camera Default Adjust Mic input Operating Instructions 123 2 Settings ...

Page 124: ...groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To access the cameras using the HTTPS protocol enter as follows Example of entry https 192 168 0 10 Availa...

Page 125: ...haracters Default Cam 1 The model No is displayed Cam 2 16 None blank Note When selecting a 16 split screen some characters of the camera title to be displayed may not be displayed Initial display Layout Select the layout for the initial display from the following 4 Screens 1 4 4 Screens 5 8 4 Screens 9 12 4 Screens 13 16 9 Screens 1 9 9 Screens 10 16 16 Screens Default 4 Screens 1 4 Refresh inter...

Page 126: ...put TRM1 Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Black white input Receives the black white switchover input When the input is set to On the black white mode is activated Auto time adjustment Receives the...

Page 127: ...ction is made alarm inputs received within about 5 seconds after an alarm is detected are not detected Note AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Refer to the Important Information on the provided C...

Page 128: ...l In order to be able to configure Output terminal Alarm output must be selected for Terminal 2 of the Alarm setting Terminal output upon alarm detection Select On or Off to determine whether or not to output the alarm signals to the output terminal when an alarm is detected Default Off SD memory card error Select On or Off to determine whether or not to output signals from the output terminal whe...

Page 129: ...ulse output width is exceeded output signals from the output terminal will be stopped Terminal state upon alarm detection Select Latch or Pulse for the output terminal at an alarm occurrence Latch When an alarm is detected the output terminal will be in the state selected for Terminal action upon alarm detection until the alarm occurrence indication button is clicked Pulse When an alarm is detecte...

Page 130: ...efault Close Note When AUX setting is not available AUX name cannot be changed AUX is a camera terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller 2 7 4 Configure the settings relating to the camera action on alarm occurrence Al...

Page 131: ...asonic alarm protocol notification to display the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs The setup menu will be displayed in a newly opened window page 135 HTTP alarm notification Click HTTP alarm notification setup to display the setup menu that can configure the settings relating to transmitting HTTP alarm n...

Page 132: ...ting to alarm E mail notifications Click E mail server of Camera action on alarm on the Alarm tab of the Alarm page page 130 Refer to page 157 for information on configuration for these settings 132 Operating Instructions 2 Settings ...

Page 133: ...ing to FTP transmissions of alarm images Click FTP setup of Camera action on alarm on the Alarm tab of the Alarm page page 130 Refer to page 162 for information on configuration for these settings Operating Instructions 133 2 Settings ...

Page 134: ... card when an alarm occurs S11x2 S11x1 S15x1 S25x1 S22x1 S21x1 Click SD memory card setup of Camera action on alarm on the Alarm tab of the Alarm page page 130 Refer to page 69 for information on configuration for these settings 134 Operating Instructions 2 Settings ...

Page 135: ...ocol notification when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 130 Refer to page 143 for information on configuration for these settings Operating Instructions 135 2 Settings ...

Page 136: ...ea it will be regarded as an alarm IMPORTANT The alarm occurrence indication button page 12 will be displayed when motion is detected by the VMD function The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal alarm or a command alarm Depending on the network environment notification may be delayed even when Real time is selected for Status update mode ...

Page 137: ...d in the order of selection Status Select On or Off to determine whether or not to perform video motion detection On Performs video motion detection Off Does not perform video motion detection Default Off Detection area Adjust the size of the VMD area using the slider The smaller the selected value is the higher the sensitivity of VMD area becomes The current value 1 10 will be displayed on the ri...

Page 138: ... small When On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 142 VMD information addition Information addition Select On or Off to determine whether or not to add...

Page 139: ...detection sensitivity will be displayed in the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated ...

Page 140: ...ed when sound is detected by the audio detection function page 12 The alarm occurrence indication button will also be displayed when receiving an alarm input of a terminal alarm or a command alarm Notification may be delayed in some network environments even when Real time is selected for Status update mode on the Basic tab of the Basic page page 62 The audio detection feature is not designed to b...

Page 141: ... the audio detection level if you also want to detect quiet sounds lower the audio detection level Configure the audio detection level A B C D E Alarm occurrence indication button Mic input button Audio detection level The current volume level Range of volumes to be detected 1 Check the audio detection level and current volume level The volume level configured in Mic input volume on the Audio tab ...

Page 142: ...ustments are required repeat from step 2 Note Noise or other unwanted sound from the surrounding area may be mistakenly detected Only the volume of the sound determines whether sound is detected or not the type of sound does not matter 2 7 8 Configuration of the settings relating to alarm notification Notification Click the Notification tab on the Alarm page page 41 page 42 The settings relating t...

Page 143: ...tion by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Operating Instructions 143 2 Settings ...

Page 144: ...checked the Panasonic alarm notification will be provided upon an alarm occurrence Diag checkbox When the checkbox is checked notification using Panasonic alarm protocol will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server ad...

Page 145: ...HTTP alarm notification Up to 5 destination server addresses can be registered Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default http Example of entry http IP address of the HTTP server colon port number or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm o...

Page 146: ... characters can be entered for the address including http and Notification data Make sure to enter a slash as the first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the contents of Notification data cgi bin comalarm cgi CMD 01 will be set HTTPS cannot be used Examp...

Page 147: ...ser mng page The User mng page has 2 tabs the User auth tab the Host auth tab 2 8 1 Configure the settings relating to the user authentication User auth Click the User auth tab on the User mng page page 41 page 42 The settings relating to the authentication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be regis...

Page 148: ...nied for a while User auth Select On or Off to determine whether or not to authenticate the users Default On Guest User Select whether or not to set Guest User If you select Use you can set which functions are available or unavailable for guest users for whom user authentication has not been performed Default Not use 148 Operating Instructions 2 Settings ...

Page 149: ...ser name Available number of characters 1 32 characters Unavailable characters Default None blank Note When the user name already in use is entered and the Set button is clicked the respective user information will be overwritten Password 8 to 32 characters Retype password Enter a password Available number of characters 8 32 characters Unavailable characters Default None blank Note Distinguish bet...

Page 150: ...ning on a PC setting permissions page 15 Talk Audio output From PC when talking from a PC setting permissions page 15 Refresh Rate JPEG format image refresh interval setting permissions page 13 Snap shot Snap shot operation permissions page 14 Playback of recording Log disp Log operation permissions page 14 Manual rec Delete rec SD memory card save delete permissions page 13 Brightness Brightness ...

Page 151: ...nd the Set button is clicked the respective host information will be overwritten A Set address error message is displayed if the IP address of the PC has not been set properly Check the set IP address of the PC again Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 147 for further information about the access level Defau...

Page 152: ...ttings Network Click the Network tab on the Network page page 41 page 42 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using DNS 152 Operating Instructions 2 Settings ...

Page 153: ...work cameras Default 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mask When not using the DHCP function enter the subnet mask of the camera Default 255 255 255 0 Default gateway When not using the DHCP function enter the default gateway of the camera ...

Page 154: ...CPv6 Select On or Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Off Primary DNS server address Secondary DNS server address Enter the IPv6 address of th...

Page 155: ...s 35840kbps 40960 kbps 51200kbps Default Unlimited Note When selecting 64kbps select Off for Audio transmission mode on the Audio tab page 120 Select 128kbps or a faster rate to carry out the live transmission of JPEG images and the FTP periodic image transmission simultaneously When Bandwidth control bit rate is set low taking a picture using the snap shot button may not function depending on the...

Page 156: ...Port number 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser via the Internet vvv xxx yyy zzz 50000 vvv xxx yyy zzz 50001 WV S113 1 WV S113 1 FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera D...

Page 157: ...2 9 2 1 Configure the settings related to sending E mails Operating Instructions 157 2 Settings ...

Page 158: ... the period the underscore _ and the hyphen SMTP port Enter the port number to which E mails are sent Available port number 1 65535 Default 25 The following port numbers are unavailable since they are already in use 20 21 23 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 POP server address When POP before SMTP is selected for Type enter the IP address or the host name of the POP server Avai...

Page 159: ...TP port number may need to be set to 465 Ask your Internet service provider for the appropriate settings Address 1 Address 4 Enter the destination E mail address Up to 4 destination E mail addresses can be registered Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address cl...

Page 160: ... is full when the SD memory card has become full or The SD memory card cannot be detected when mounting of the SD memory card failed Entering alternative text into the E mail body automatically adds the event or time when an alarm occurs Alternative text cause of alarm p occurrence time t Examples of use After setting the following characters in the E mail body there is a VMD alarm occurrence at t...

Page 161: ...f alarm occurrence time are specified in the e mail body Example e mail Subject XXXXX E mail body An Entrance alarm occured at 19 13 24 A B C The alarm occurrence time is assigned The camera title is used as the e mail subject The name set for Terminal names 1 to 3 which is the cause of alarm is assigned to the name Operating Instructions 161 2 Settings ...

Page 162: ...transmit the alarm image to the FTP server Default Off Directory name Enter the directory name where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters 162 Operating Instructions 2 Settings ...

Page 163: ... failed to be sent is discarded and the next image is sent Default Off Pre alarm Transmission interval Select the update interval of images before an alarm occurs from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps Maximum number of images Select the number of images to be transmitted from the following 0pics 1pic 2pics 3pics 4pics 5pics 6pics 7pics 8pics 9pics 10pics 20pics 30pics 4...

Page 164: ... to save the set Number of images with the set Transmission interval will be displayed Image capture size Select the image capture size of images transmitted when an alarm occurs from the following JPEG 1 JPEG 2 JPEG 3 Default JPEG 2 FTP periodic image transmission FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP periodic image transmiss...

Page 165: ... 1h 1 5h 2h 3h 4h 6h 12h 24h Default 1s Image capture size Select the image capture size of images to be transmitted from the following JPEG 1 JPEG 2 JPEG 3 Default JPEG 2 FTP server address Enter the IP address or the host name of the FTP server Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen IMPORTA...

Page 166: ...d as the standard time of the camera Synchronization with NTP server Time automatically adjusted by synchronizing with the NTP server will be used as the standard time of the camera Default Manual NTP server address setting When Synchronization with NTP server is selected for Time adjustment select the method of how to obtain the NTP server address from the following Auto Obtains the NTP server ad...

Page 167: ...ction it becomes possible to configure the following automatically Configuration of the port forwarding function of the router However a router supporting UPnP is required This configuration is useful when accessing the camera via the Internet or from a cellular phone mobile terminal Automatic refreshment of the shortcut to the camera that is created on the Network folder of the PC even when the I...

Page 168: ...twork folder of the PC it is necessary to add the Windows component Refer to the following to enable the UPnP function For Windows 7 Start Control Panel Network and Internet Network and Sharing Center select Turn on network discovery of Network discovery of Change advanced sharing settings click Save changes Complete For Windows 8 1 and Windows 8 Right click Start select Control Panel Network and ...

Page 169: ...talled certificate CA Select a CA certificate Only displayed when the CA Certificate is installed Default Pre installed HTTPS HTTPS port Designate the HTTPS port number to be used Available port number 1 65535 Default 443 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 554 995 10669 10670 59000 61000 Pre installed certificate D...

Page 170: ... of the installed CA certificate will be displayed in the CA Certificate Confirm dialog box If the CA certificate is not installed the content of the generated CSR file will be displayed When the Delete button is clicked the installed CA certificate will be deleted IMPORTANT Before deleting the valid CA certificate confirm that there is a backup file of the CA certificate on the PC or another medi...

Page 171: ...Japan Service Select the DDNS service to determine whether or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS Update DHCP Uses Dynamic DNS Update RFC2136 compliant with the DHCP cooperation Default Off Note When using Dynamic DNS Update RFC2136 com...

Page 172: ...to be used to manage the camera with the SNMP function Available number of characters 0 32 characters Default None blank Location Enter the name of the location where the camera is installed Available number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 2 9...

Page 173: ...0 Panasonic alarm protocol notification DSCP 0 63 Enter the packet priority for Panasonic alarm protocol notification Available values 0 63 Default 0 Shaping of stream Shaping of stream Select On Off to determine whether or not to control the H 265 or H 264 image data so that it does not burst It is effective in situations such as when a network device loses video data from the camera but the vide...

Page 174: ...in the following procedure When using a pre installed certificate When using a CA certificate When a pre installed certificate is selected When a CA certificate is selected Generate CSR Certificate Signing Request page 79 Apply for the approval and the issue of CA certificate by CA page 79 Obtain the root certificate page 175 Install the CA certificate page 184 Configure HTTPS connections page 181...

Page 175: ...t the certificate to use when accessing with HTTPS Select the certificate to be used with HTTPS with HTTPS Select certificate When using a pre installed certificate Select Pre installed When Pre installed is selected a root certificate page 175 must be obtained When using a CA certificate Select CA Note CA can only be selected when a CA certificate has been added Refer to page 174 for information ...

Page 176: ...e Execute button for Pre installed certificate Download root certificate under HTTPS in the Advanced tab in the settings menu of the Network page Click Open displayed on the bottom of the browser 176 Operating Instructions 2 Settings ...

Page 177: ...2 Click Install Certificate 3 Click Next displayed in Certificate Import Wizard Operating Instructions 177 2 Settings ...

Page 178: ...4 Select Place all certificates in the following store and click Browse 5 Select Trusted Root Certificate Authorities and click OK 178 Operating Instructions 2 Settings ...

Page 179: ... Finish 8 Confirm that the content shown next to Thumbprint in the Security warning window is as follows and then click Yes Thumbprint sha1 0B886A3C E7F2DBA8 1035DDFA 2B21F80B 06778932 Operating Instructions 179 2 Settings ...

Page 180: ...nfirm that you have retrieved the correct root certificate from the specified camera by confirming the values of the thumbprint When the import is successfully completed the screen The import was successful will be displayed 9 Click the OK button 180 Operating Instructions 2 Settings ...

Page 181: ...ble to access to the cameras using the HTTPS protocol Restart the browser and access again Refer to the following for information on methods to access cameras using HTTPS Monitor images on a PC page 9 Monitor images on a cellular phone page 20 Monitor images on a mobile terminal page 21 4 If Certificate error is displayed refer to the following When using a pre installed certificate page 175 When ...

Page 182: ...e key size in advance To generate the CRT key it may take about 2 minutes Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed 2 Click the Execute button The generation of CRT key will be started...

Page 183: ...es Click the Custom level button to open the Security Settings window and check the Enable radio button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Gen...

Page 184: ... set of the generated CSR and CRT key If the CRT key is re generated or updated after applying to the CA the issued CA certificate will be invalidated Note This camera generates the CSR file in the PEM format 2 9 3 6 Installation of the CA certificate IMPORTANT If the CSR file is not generated it is impossible to install the CA certificate For the installation of the CA certificate the CA certific...

Page 185: ...tion will become unavailable When the camera is restarted the connection protocol will be changed to HTTP Update the CA certificate before it expires The expiration date of the CA certificate can be checked by double clicking the CA certificate file issued by CA 2 9 4 Access the camera using the HTTPS protocol for pre installed certificate When accessing the camera with HTTPS from a browser using ...

Page 186: ...bject of the certificate This type of warning is displayed because when the certificate for the pre installed certificate is created the IP address or domain name assigned to the camera has not been determined yet However because the certificate configured in 2 9 3 2 Obtaining the root certificate page 175 is only issued for Panasonic products this is not a problem 3 Click Certificate error over t...

Page 187: ...s shown below even though you have installed the root certificate page 175 end the connection and check that no suspicious devices are connected 4 The Certificate window is displayed Select the Details tab Operating Instructions 187 2 Settings ...

Page 188: ...5 Confirm All that is displayed for Show and then click Subject in the field Copy the text shown after CN in the lower box 188 Operating Instructions 2 Settings ...

Page 189: ...ount Control window is displayed select Yes 8 The hosts Notepad window is opened Add the following text to the end of the file camera IP address copied text from step 5 The example is when the IP address is 192 168 0 10 and the CN of the camera is WV SUD638 0000 0100 450D 0022 panasonic security system net 9 Select File Save to save the file and then close the file Operating Instructions 189 2 Set...

Page 190: ...en the settings are completed the color of the background of the address box changes to white Confirm that Website Identification is displayed after clicking the key mark on the right side of the address bar Note If you cannot access with this method it may be because of proxy server settings Ask the network administrator IMPORTANT When the camera is accessed using the HTTPS protocol the refresh i...

Page 191: ...and configuration of the DDNS services other than the Viewnetcam com service Note Viewnetcam com is a Dynamic DNS service designed for use with Panasonic Network Cameras Refer to the Viewnetcam com website http www viewnetcam com for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS servic...

Page 192: ...the service server of the global address Current global address is automatically registered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or camera in the DNS server Global address is obtained via the URL domain name By entering the URL including the domain name on the web browser when accessing the camera via the Internet the DNS s...

Page 193: ... Global IP Address Notification Method should be set to Normal If you cannot access the camera using the registered URL 30 minutes after registering with Viewnetcam com select Advanced In this case UPnP page 167 must be enabled for the camera and for the router Default Normal Procedure to register information for the Viewnetcam com service 1 Select Viewnetcam com for Service and click the Set butt...

Page 194: ...amera URL is displayed It may take up to about 30 minutes until the URL of the registered camera is validated To cancel the enrollment in the Viewnetcam com service access the Viewnetcam com website http www viewnetcam com later When Expired is displayed in the URL of Viewnetcam com in the viewnetcam settings page or the status page restart the camera after registering the Viewnetcam com service A...

Page 195: ... Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update ...

Page 196: ...number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names 196 Operating Instructions 2 Settings ...

Page 197: ...1x1 S15x1 S25x1 S221x S21x1 Alarm permission Terminal alarm 2 S11x2 S11x1 S15x1 S25x1 S221x S21x1 Alarm permission Terminal alarm 3 S11x2 S11x1 S15x1 S25x1 S221x S21x1 VMD permission Audio detection permission S11x2 S11x1 S15x1 S25x1 S221x S21x1 S21x0 Access permission SD memory recording S11x2 S11x1 S15x1 S25x1 S221x S21x1 Scene file FTP periodic image transmission Allow e mail transmission The S...

Page 198: ...input terminal alarm will be allowed during the period of the schedule S11x2 S11x1 S15x1 S25x1 S221x S21x1 Alarm permission Terminal alarm 1 Terminal 1 alarm input will be allowed during the period of the schedule S11x2 S11x1 S15x1 S25x1 S221x S21x1 Alarm permission Terminal alarm 2 Terminal 2 alarm input will be allowed during the period of the schedule S11x2 S11x1 S15x1 S25x1 S221x S21x1 198 Ope...

Page 199: ...es images are set to the image settings of Scene file is not applied Image adjust 1 Scene 3 Images are set to the image quality settings of Scene file 3 at the designated time in the schedule Once designated time in the schedule is over the image quality setting is set to Scene file is not applied Image adjust 1 Scene 4 Images are set to the image quality settings of Scene file 4 at the designated...

Page 200: ... the week of FTP image transmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 200 Operating Instructions 2 Settings ...

Page 201: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 201 2 Settings ...

Page 202: ...2 10 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 202 Operating Instructions 2 Settings ...

Page 203: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 203 2 Settings ...

Page 204: ...from the following Pelco D Pelco P Custom Default Pelco D Unit address On RS485 lines that are linked together an address is allotted to each connected device in order to send commands to a specific connected device Ensure that there is no duplication in the address of connected devices The setting range for the unit address depends on the protocol which you are using The characters which can be u...

Page 205: ... to the unit The unit must be rebooted after the upload is completed Refer to the Panasonic website http security panasonic com support info for further information about how to upload command tables and cases where RS485 cannot control cameras Command table settings are initialized when the unit is initialized In this case upload the command tables again as necessary Operating Instructions 205 2 ...

Page 206: ...imum number the newer logs will overwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of the camera is turned off Next 100 When clicking Next 100 the next 100 system logs will be displayed Previous 100 When clicking Previous 100 the previous 100 system log...

Page 207: ...will be displayed Ext software A link for the extension software screen is displayed Refer to our website http security panasonic com kms for further information about extension software 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designat...

Page 208: ...firmware upgrade The name of the firmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The following network settings will not be reset when upgrading the firmware ...

Page 209: ...registration status for the Viewnetcam com will be displayed Personal Camera URL The URL of the camera registered for Viewnetcam com will be displayed UPnP Port number HTTP Port number HTTPS The port number that is set for UPnP port forwarding will be displayed Status The port forwarding status will be displayed Operating Instructions 209 2 Settings ...

Page 210: ...apacity and total capacity of the SD memory card This is the same information that is displayed in Remaining capacity of the SD memory card information on the SD memory card tab of the Basic page Total use time Displays the length of time that SD memory card has been inserted into and used with the camera If the length of time that the SD memory card has been used for cannot be obtained Unknown is...

Page 211: ...ards that have been used on other devices such as PCs the correct information may not be able to be displayed Up to 30 SD memory card logs can be saved to the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system logs Note Refer to our website http security panasonic com support info for further information about the...

Page 212: ...n the power again while holding down the INITIAL SET button on the unit and keep pressing the INITIAL SET button for 10 15 seconds Wait about 2 minutes after releasing the button The camera will start up and the settings including the network settings will be initialized Do not turn off the power of the unit about 3 minutes after turning on the power The notification function allows users to provi...

Page 213: ...Browse button and select the setup data files to restore Click the radio button respective to the desired option to determine whether or not to also restore network related setting contents Click the Execute button to start restoring Do not perform operations until the restoration is complete The camera will be rebooted when the restoration is complete Make sure to set the file name of setup data ...

Page 214: ...indow is not displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 215 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 217 The manuals can be installed on the PC page 216 You can also view the manuals wit...

Page 215: ...ate the Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and ...

Page 216: ...ation and the Manual folder from the folder the default is C Panasonic you specified during installation 3 1 4 Installing the Viewer software In order to display H 265 or H 264 images send receive audio to from the camera and display logs or play images saved on the SD memory card the Network Camera View 4S ActiveX viewer software must be installed On the CD launcher window click the Install butto...

Page 217: ... to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing the software on the PC The License Agreement will be displayed Read the Agre...

Page 218: ... Software from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait for camera restarting chec...

Page 219: ... When using a firewall including software allow access to all UDP ports Operating Instructions 219 3 Others ...

Page 220: ...he SMTP server The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to ...

Page 221: ...own Ask the network administrator File transfer error Internal error Undefined error An error relating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be i...

Page 222: ...o HTTPS Category Indication Description HTTPS Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the CA certificate is complete CA Certificate Deleted Deletion of the CA certificate is complete Previous CRT key Applied Previous CRT key is applied CRT key Generated Generation of the CRT key is complete Log ind...

Page 223: ...destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Failed to resolve destination addr from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS serv...

Page 224: ...ommand prompt ping IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the ca...

Page 225: ...se Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 193 Did you access http while using the HTTPS function To use the HTTPS...

Page 226: ... 191 Cannot access the camera via the URL of the Viewnetcam com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information f...

Page 227: ...n on the Network page the Advanced tab and access the camera again 169 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 185 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile term...

Page 228: ...ges on the cellular phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I visit the webpage is not selected for Check for newer versions of stored pages in the Temporary Internet Files section images sometimes may not be displayed on the Live page In this case do the fol...

Page 229: ...memory card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Important Information Is the SD memory card formatted Format the SD memory card 74 Isn t the write protect switch set to LOCK When the write protect switch is set to LOCK available size total size indication of the SD memory card to be displayed on Remaining capacity of the SD memory card tab wil...

Page 230: ...nternet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom level button to open the Security Settings window Under Downloads select Enable for Automatic prompting for file downloads except Internet Explorer 9 Internet Explorer 10 and Internet Explorer 11 Click the OK button The warning window will be displayed Click the Yes...

Page 231: ...click on the desktop and select Screen resolution from the displayed pop up menu 2 Click Advanced settings 3 Select the Troubleshoot tab and then click Change settings 4 If the User Account Control dialog box is displayed click Yes When logged in as a user other than the administrator enter the password and click Yes Enter a user name as required 5 Move the slider for Hardware acceleration to the ...

Page 232: ...affected Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the...

Page 233: ...rer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the Security Settings window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Images are not fit in the fr...

Page 234: ...stration Video saved at the alarm occurrence Approx 20 MB per file Video that was started to be recorded on December 24 2015 19 38 26 10000001_151224193826_A mp4 Ex Video saved at the alarm occurrence Approx 20 MB per file Video that was started to be recorded on December 24 2015 19 38 26 10000001_151224193826_A mp4 Ex Second stream Video saved manually or during the period of the schedule Approx ...

Page 235: ...Operating Instructions 235 Notes ...

Page 236: ...Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http www panasonic com Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2016 PGQP2275XA C0916 2116 ...

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