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Panasonic WV-NP502, Operating Instructions Manual

The Panasonic WV-NP502 is a high-quality surveillance camera, offering advanced features for optimal security. To ensure seamless installation and operation, download the free Operating Instructions Manual from our website, providing comprehensive step-by-step guidance. Visit manualshive.com and access the manual instantly for a hassle-free experience.

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Operating Instructions

Network Camera

Model No.    

WV-SW350 Series

WV-SF340 Series

WV-SF330 Series

WV-SW310 Series

WV-SP300 Series

WV-SW150 Series

WV-SF130 Series

WV-SP100 Series

WV-NP502 Series

WV-SW115

WV-SW355

WV-SP306

(Lens is optional for WV-SP306.)

This manual covers the models: WV-SW350 Series (WV-SW355, WV-SW352, WV-SW355E, WV-SW352E,
WV-SW355R, WV-SW352R, WV-SW355PJ), WV-SF340 Series (WV-SF346, WV-SF342, WV-SF346E,
WV-SF342E, WV-SF346PJ), WV-SF330 Series (WV-SF336, WV-SF335, WV-SF332, WV-SF336E, WV-SF335E,
WV-SF332E, WV-SF336PJ), WV-SW310 Series (WV-SW316L, WV-SW316, WV-SW314, WV-SW316LE,
WV-SW316E, WV-SW316LPJ), WV-SP300 Series (WV-SP306, WV-SP305, WV-SP302, WV-SP306E,
WV-SP305E, WV-SP302E, WV-SP306PJ), WV-SW150 Series (WV-SW155, WV-SW152, WV-SW155M,
WV-SW152M, WV-SW155E, WV-SW152E, WV-SW155ME, WV-SW152ME), WV-SF130 Series (WV-SF135,
WV-SF132, WV-SF135E, WV-SF132E), WV-SP100 Series (WV-SP105, WV-SP102, WV-SP105E, WV-SP102E),
WV-NP502 Series (WV-NP502, WV-NW502S, WV-NP502E, WV-NW502SE) and WV-SW115.

Before attempting to connect or operate this product, please read these instructions carefully and save this manual
for future use.

The model number is abbreviated in some descriptions in this manual.

WV-SW355R and WV-SW352R do not support the HTTPS function.

Summary of Contents for WV-NP502

Page 1: ... WV SF336PJ WV SW310 Series WV SW316L WV SW316 WV SW314 WV SW316LE WV SW316E WV SW316LPJ WV SP300 Series WV SP306 WV SP305 WV SP302 WV SP306E WV SP305E WV SP302E WV SP306PJ WV SW150 Series WV SW155 WV SW152 WV SW155M WV SW152M WV SW155E WV SW152E WV SW155ME WV SW152ME WV SF130 Series WV SF135 WV SF132 WV SF135E WV SF132E WV SP100 Series WV SP105 WV SP102 WV SP105E WV SP102E WV NP502 Series WV NP50...

Page 2: ...ow the case of WV SW355 P model Depending on the model used the screens shown in the explanations may differ to the actual camera screens The model numbers are abbreviated in the following manner in some descriptions in this manual Model number Abbreviation Model number Abbreviation WV SW355 SW355 WV SW352 SW352 WV SF346 SF346 WV SF342 SF342 WV SF336 SF336 WV SF335 SF335 WV SF332 SF332 WV SW316L S...

Page 3: ... permission from Microsoft Corporation iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries Android is a trademark of Google Inc Firefox is a registered trademark of the Mozilla Foundation SDHC Logo is a trademark of SD 3C LLC All other trademarks identified herein are the property of their respective owners Abbreviations The following abbrevia...

Page 4: ...ge is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC The viewer software used on each PC should...

Page 5: ...ion function SW355 SW352 SF346 SF342 SF336 SF335 SF332 SW316L SW316 SP306 SP305 SP302 SW155 SW152 NP502 NW502S SW115 31 6 Display the log list SW355 SW352 SF346 SF342 SF336 SF335 SF332 SW316L SW316 SP306 SP305 SP302 SW155 SW152 NP502 NW502S SW115 32 7 Playback of images on the SD memory card SW355 SW352 SF346 SF342 SF336 SF335 SF332 SW316L SW316 SP306 SP305 SP302 SW155 SW152 NP502 NW502S SW115 36 ...

Page 6: ... VIQS Image quality 92 11 6 1 Configure the settings relating to image quality Image adjust setup menu SW355 SW352 SW316L SW316 SW314 SW155 SW152 SW115 93 11 6 2 Configure the settings relating to image quality Image adjust setup menu SF346 SF342 SF336 SF335 SF332 SP306 SP305 SP302 100 11 6 3 Configure the settings relating to image quality Image adjust setup menu SF135 SF132 SP105 SP102 105 11 6 ...

Page 7: ...o the priority stream System 155 16 Configure the settings of the servers Server 158 16 1 Configure the settings relating to the E mail server E mail 158 16 2 Configure the settings relating to the FTP server FTP 159 16 3 Configure the settings relating to the NTP server NTP 161 17 Configuring the network settings Network 163 17 1 Configure the network settings Network 163 17 2 Configure the HTTPS...

Page 8: ...ce of the camera Maintenance 199 19 1 Check the system log System log 199 19 2 Upgrade the firmware Upgrade 200 19 3 Check the status Status 201 19 4 Reset the settings Reboot the camera Default reset 202 20 About the displayed system log 204 21 Troubleshooting 208 22 Directory structure of drive B SW355 SW352 SF346 SF342 SF336 SF335 SF332 SW316L SW316 SP306 SP305 SP302 SW155 SW152 NP502 NW502S SW...

Page 9: ...10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the loc...

Page 10: ...rol bit rate and Max bit rate per client the maximum concurrent access number may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 or MPEG 4 only the first user who accessed to monitor H 264 or MPEG 4 images will be included in the maximum nu...

Page 11: ...s selected for H 264 transmission or MPEG 4 transmission SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW115 SW115 30 fps NP502 NP502 when a 1 3 mega pixel setting is selected for Picture Camera mode 30 fps when a 3 mega pixel setting is se...

Page 12: ...layed Multi screen buttons Images from multiple cameras can be displayed on a multi screen by registering cameras on the setup menu page 17 Compression buttons H 264 MPEG 4 button The letters H 264 or MPEG 4 on the button will turn green and an H 264 or MPEG 4 image will be displayed When On is selected for H 264 transmission or MPEG 4 transmission of H 264 1 H 264 2 or MPEG 4 1 MPEG 4 2 the H 264...

Page 13: ...2 SF342 SF342 SP302 SP302 SW152 SW152 NP502 NP502 800x600 The letters 800x600 will turn green and images in the main area will be displayed in 800 x 600 pixels NP502 NP502 2048x1536 The letters 2048x1536 will turn green and images in the main area will be displayed in 2048 x 1536 pixels 1920x1080 The letters 1920x1080 will turn green and images in the main area will be displayed in 1920 x 1080 pix...

Page 14: ...ges of bright subjects such as outdoor subjects when Light control mode is set to Indoor scene SF132 SF132 SP102 SP102 when ELC Maximum exposure time is set to ELC 1 2000s or a lower value in Light control mode AUX buttons 5 SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 Open button The letters Open on the butto...

Page 15: ...cted for Audio transmission reception on the setup menu page 130 When this button is clicked the button will turn into the button and audio from the camera will not be heard Audio volume can be adjusted Low Middle High by moving the volume cursor Audio output button 6 SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP5...

Page 16: ...h the scroll wheel With electronic zoom only when an area of an image in the main area is clicked on that area is zoomed in on Note When operated by a lower access level user images displayed on the screen may be changed temporarily This does not affect operation of the camera A zoom operation can be performed using the mouse wheel Depending on the PC in use screen tearing may occur when the shoot...

Page 17: ...ted while displaying images displaying images on a multi screen from the Live page will become unavailable When displaying the image on a multi screen and 16 9 is selected for Aspect ratio the image will be displayed altered vertically to the aspect ratio of 4 3 Network Camera Recorder with Viewer Software Lite which supports live monitoring and recording images from multiple cameras is available ...

Page 18: ...efault user name and password are as follows User name admin Password 12345 To enhance the security change the password for the user admin page 153 If the cellular phone in use is not compatible with UTF 8 encode it is impossible to display the screen correctly Note It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from...

Page 19: ...ns will be displayed only when AUX output is selected for Terminal 3 on the setup menu page 135 Note Some cellular phones cannot change the image capture size even when resolution is changed by resolution control When the HTTP port number is changed from 80 enter http IP address colon port number mobile 1 in the address box of the browser When using the DDNS function access to http Host name regis...

Page 20: ... follows As of February 2013 iPad iPhone iPod touch iOS 4 2 1 or later Android mobile terminals When an Android terminal is used an MJPEG format image is displayed by the Firefox browser but a JPEG format image is displayed by the standard browser For further information about compatible devices refer to our website http security panasonic com pss security support info html IMPORTANT When the auth...

Page 21: ...isplays images from the camera Operation buttons area When functions are selected in the function selection area C buttons to operate those functions are displayed Function selection area When functions that can be operated are selected operation buttons are displayed in the operation buttons area B Operating Instructions 21 2 Monitor images on a cellular phone mobile terminal ...

Page 22: ...W314 SW314 SP305 SP305 SW155 SW155 SF135 SF135 SF132 SF132 SP102 SP102 SW115 SW115 Aspect ratio of 4 3 320x240 640x480 default 1280x960 3 Aspect ratio of 16 9 320x180 640x360 default 1280x720 3 Aspect ratio SW352 SW352 SF342 SF342 SP302 SP302 SW152 SW152 Aspect ratio of 4 3 320x240 640x480 default 800x600 Aspect ratio of 16 9 320x180 640x360 default Picture Camera mode NP502 NP502 1 3 mega pixel V...

Page 23: ...SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 Press the button to display the buttons used to operate the AUX output on the screen The AUX output terminals can be controlled with the and buttons SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 NP502 NP502 Operating Instructions 23 2 Monitor images on a cellular phone mobile terminal ...

Page 24: ...p Host name registered in the DDNS server colon port number cam 2 When HTTPS is set in HTTPS Connection on the Network tab of the Network page enter the following https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobil...

Page 25: ...ernet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address 2 Only when accessing the camera through the Internet 3 SW355 SW355 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP305 SP305 SW155 SW155 SF135 SF135 SW115 SW115 Operating Instructions 25 2 Monitor images on a cellular phone mobile terminal ...

Page 26: ...tup menu page 56 It is possible to select JPEG or H 264 on Recording format of the setup menu page 54 When JPEG is selected for Recording format still image data are recorded When H 264 is selected video data are recorded Images recorded on the SD memory card can be copied onto the PC page 61 1 Display the Live page page 9 2 Click the SD button The SD recording window will open 26 Operating Instru...

Page 27: ...e Image data saved on Drive B can be obtained by executing Access img on the SD memory card tab and logging in from the user authentication window page 61 The destination to save image data is a fixed directory on Drive B Refer to Directory structure of drive B page 219 When the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click t...

Page 28: ...take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector SW355 SW352 SF346 SF342 SF336 SF335 SF332 SW316L SW316 SP306 SP305 SP302 NP502 NW502S It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm...

Page 29: ...il An alarm image still picture can be sent with the alarm E mail as an attached file The settings for alarm E mail can be configured in the E mail notification section on the Notification tab of the Alarm page page 145 and the E mail tab of the Server page page 158 Notify of alarm occurrences to the designated IP addresses Panasonic alarm protocol notification This function is available only when...

Page 30: ...t reach the set number of images to be transmitted SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW115 SW115 Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP peri...

Page 31: ...images on the SD memory card on the SD memory card tab of the Basic page page 53 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 191 and FTP error for Save trigger page 56 IMPORTANT We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in ...

Page 32: ... filed when images have been recorded manually or during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list can be displayed only when On is selected for Save logs on the Log tab of the Basic page page 69 respectively 1 Display the Live page page 9 32 Operatin...

Page 33: ...en H 264 is selected for Recording format of the SD memory card the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be displayed Note When any images are saved on the SD memory card the image can be displayed by clicking Time and Date when JPEG is selected for Recording format of the set...

Page 34: ... the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this button to display the log listed at the bottom Time date Time and date when each log has been filed will be displayed Note When Off is selected for Time display format page 48 time and date of alarm occurrence will be displayed in 24 hour format The recor...

Page 35: ...e to delete 1 GB of JPEG images approx 1 hour may be needed In such a case format the SD memory card Formatting the SD memory card can shorten the time to delete all the data page 59 In the process of the deletion only logs will be saved and it is impossible to save images newly Do not turn off the power of the camera until the deletion is complete When the power of the camera is turned off in the...

Page 36: ... size of the images saved on the SD memory card is QVGA 800x600 1 or 1280x960 2 the images will be displayed in VGA size on the Playback page When 16 9 is selected for the Aspect ratio images will be displayed in an image capture size of 640x360 even if 320x180 or 1280x720 2 is selected Therefore images may look coarse on the Playback page When playing images by selecting an FTP error log on the l...

Page 37: ...The previous frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame previous to the currently displayed frame will be displayed Note When the mouse button is held down while the mouse pointer is on this button the image number will be decreased When the mouse button is released the decreasing of the image number will...

Page 38: ...the selected time and date will be downloaded Current image Only the currently displayed image will be downloaded Download range Images in the designated range of number of images will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before clicking the Cancel button will be saved on the PC Brow...

Page 39: ...ired data and save the data on the PC It is impossible to play back video data on the Playback page For this reason follow the procedure below 1 Click the time date on the log list window page 32 The message window will be displayed to ask if it is OK to start download Operating Instructions 39 7 Playback of images on the SD memory card SW355 SW352 SF346 SF342 SF336 SF335 SF332 SW316L SW316 SP306 ...

Page 40: ...ay take time to cancel the download Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two or more files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Windows Media Player 1 However we are not liable for performance relating to these applications Depending on the status of th...

Page 41: ...s possible to enhance the network security by encrypting the access to cameras using the HTTPS function page 171 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction ...

Page 42: ...configure the access level 9 1 How to display the setup menu 1 Display the Live page page 9 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 42 Operating Instructions 9 Display the set...

Page 43: ... The setup menu will be displayed Refer to page 46 for further information about this menu Operating Instructions 43 9 Display the setup menu from a PC ...

Page 44: ... of the window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item 44 Operat...

Page 45: ... below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C Operating Instructions 45 9 Display the setup menu from a PC ...

Page 46: ... JPEG H 264 or MPEG 4 camera images can be configured on the Image Audio page page 75 Image button SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW115 SW115 Displays the Image page The settings relating to image quality image capture size etc of JPEG H 264 or MPEG 4 camera images can be configured on the Image page page 75 Multi screen button Displays the Mult...

Page 47: ...ork button Displays the Network page The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol and the FTP File Transfer Protocol periodic transmission can be configured on the Network page page 163 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to receive alarm input or to allow to ac...

Page 48: ... SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW115 SW115 10 1 Configure the basic settings Basic Click the Basic tab on the Basic page page 42 page 44 The settings such as the camera title time and date etc can be configured on this page Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered ...

Page 49: ... setting is required for the system operation page 161 Time display format Select the time display format from 24h 12h and Off Enter the current hour reflecting this setting when entering the current time and date for Date time To hide time and date select Off Default 24h Date time display format Select a date time display format When 2010 04 01 13 10 00 is set for Date time after selecting 24h fo...

Page 50: ... Default None blank OSD Position Select the position where the time and date and a character string to be displayed on the image of the Live page Upper left The above information will be displayed at the upper left corner of the main area on the Live page Lower left The above information will be displayed at the lower left corner of the main area on the Live page Upper right The above information ...

Page 51: ... SW316 SW316 Lights when an error occurred in the SD memory card This LED will blink in the process of the auto focus function and blinking will stop when the focus adjustment is complete SD memory card error indicator Focus assist indicator SF342 SF342 SF335 SF335 SW314 SW314 SP305 SP305 SP302 SP302 This indicator will blink to indicate any of the following When data cannot be saved on the SD mem...

Page 52: ...ons can be checked on the Upgrade tab of the Maintenance page Language Select the language to initially display when the camera is accessed from the following English Japanese Italian French German Spanish Chinese Russian Default English The language displayed on the Live page can also be changed page 12 1 SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 ...

Page 53: ... SD memory card SW355 SW352 SF346 SF342 SF336 SF335 SF332 SW316L SW316 SP306 SP305 SP302 SW155 SW152 NP502 NW502S SW115 Click the SD memory card tab on the Basic page page 42 page 44 Operating Instructions 53 10 Configure the basic settings of the camera Basic ...

Page 54: ...mory card can be configured on this page SD memory card SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use 54 Operating Instructions 10 Configure the basic settings of the camera Basic ...

Page 55: ... 4 or H 264 2 When H 264 is selected the settings for H 264 2 on the JPEG H 264 tab of the Image Audio page will be changed to the settings for H 264 recording When the setting value of Video encoding format on the JPEG H 264 tab of the Image Audio page is changed from H 264 to MPEG 4 the setting value of Recording format will automatically be changed to JPEG When H 264 is selected the priority ba...

Page 56: ...cording format FTP error is unavailable Select FTP error when images are to be transmitted to the FTP server at an alarm occurrence When Manual is selected the detected alarms will not be saved on the alarm log list even if On is selected for Save logs on the Log tab of the Basic page page 69 When JPEG is selected for Recording format Schedule is unavailable Overwrite Determine whether or not to o...

Page 57: ...00pics Default 100pics Note When H 264 is selected for Recording format Pre alarm and Post alarm can be set on H 264 recording of Alarm tab Number of images to be saved can be configured only when Alarm input is selected for Save trigger Image capture size When Manual is selected for Save trigger and JPEG is selected for Recording format select the image capture size of the images to be saved on t...

Page 58: ...Aspect ratio 4 3 QVGA VGA Aspect ratio 16 9 320x180 640x360 Picture Camera mode NP502 NP502 1 3 mega pixel VGA 4 3 QVGA VGA 1280x960 1 3 mega pixel 800x600 4 3 QVGA 800x600 1280x960 1 3 mega pixel 16 9 320x180 640x360 1280x720 3 mega pixel 4 3 QVGA VGA 1280x960 3 mega pixel 16 9 320x180 640x360 Default VGA Recording priority Select Constant bit rate or Frame rate for the H 264 recording mode Const...

Page 59: ... size of the SD memory card has reached 0 KB images will not be saved on the SD memory card When the notification function is on a notification E mail will be sent to the registered addresses when the SD memory card becomes full page 145 page 147 Format To format the SD memory card click the Execute button IMPORTANT Before formatting the SD memory card it is necessary to select Use for SD memory c...

Page 60: ...g format has been changed it is recommended to format the SD memory card After formatting the SD memory card available size may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 256 MB 512 MB 1 GB 2 GB except miniSD card and micro...

Page 61: ... later Depending on the settings of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Not...

Page 62: ...00 56 000 64 000 8 GB 16 000 20 000 24 000 28 000 32 000 4 GB 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 1 GB 2 000 2 500 3 000 3 500 4 000 512 MB 1 000 1 250 1 500 1 750 2 000 256 MB 500 625 750 875 1 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 ...

Page 63: ...12 MB 1 200 1 600 2 000 2 200 2 600 256 MB 600 800 1 000 1 100 1 300 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 1 GB 7 200 9 200 11 200 12 000 12 800 512 MB 3 600 4 600...

Page 64: ...12 MB 1 600 2 500 3 000 3 800 4 400 256 MB 800 1 250 1 500 1 900 2 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 320 000 384 000 422 400 460 800 480 000 16 GB 160 000 192 000 211 200 230 400 240 000 8 GB 80 000 96 000 105 600 115 200 120 000 4 GB 40 000 48 000 52 800 57 600 60 000 2 GB 20 000 24 000 26 400 28 800 30 000 1 GB 10 000 12 000 13 200 14 400 15 000 512 MB 5 000...

Page 65: ...2 MB 2 500 3 500 4 000 4 500 5 000 256 MB 1 250 1 750 2 000 2 250 2 500 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 1 GB 11 000 13 000 14 000 15 000 16 000 512 MB 5 5...

Page 66: ...512 MB 3 000 4 400 5 200 5 600 6 400 256 MB 1 500 2 200 2 600 2 800 3 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40 800 1 GB 15 600 16 800 19 600 20 000 20 400 512 MB ...

Page 67: ... 512 MB 6 000 6 500 6 750 7 000 7 500 256 MB 3 000 3 250 3 375 3 500 3 750 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 42 000 1 GB 16 000 18 000 19 000 20 000 21 000 512 MB...

Page 68: ... 512 MB 7 200 8 200 8 800 9 000 9 600 256 MB 3 600 4 100 4 400 4 500 4 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 52 800 53 600 1 GB 22 800 23 600 24 800 26 400 26 800 512 ...

Page 69: ...et to On or Off depending on the setting of Save trigger When H 264 is selected for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which images associated with the logs are to be downloaded For example enter C alarm to designate the folder alarm u...

Page 70: ...Perform the settings for the FTP error log list Select On or Off and designate the destination folder in the same manner as for Alarm IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated images will not be saved To save them select Name w time date page 191 Note When H 264 is selected for Recording format FTP error is...

Page 71: ...e the oldest log is the first to be overwritten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When the power of the camera is turned off logs will be deleted Images Will not be saved Off Use Alarm input Logs Will not be saved Imag...

Page 72: ...r images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Even when ...

Page 73: ... images on the SD memory card it is necessary to copy them onto the PC first page 61 Off Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first page 61 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not...

Page 74: ...saved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP error Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Off Use FTP error Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images o...

Page 75: ...t the picture camera mode from the combinations of the maximum number of pixels and the aspect ratios below 1 3 mega pixel VGA 4 3 1 3 mega pixel 800x600 4 3 1 3 mega pixel 16 9 3 mega pixel 4 3 3 mega pixel 16 9 Default 1 3 mega pixel VGA 4 3 Note When this setting is changed the camera will reboot automatically Aspect ratio of 16 9 or 1 3 mega pixel 800x600 4 3 is unavailable for the MPEG 4 imag...

Page 76: ...he MPEG 4 images When selecting 16 9 for Aspect ratio H 264 is automatically set for Video encoding format Image adjustment functions are activated for the angle of view in the aspect ratio of 4 3 even while 16 9 is being selected for Aspect ratio When setting the mask area for the back light compensation BLC function it is recommended to configure the setting after selecting 4 3 for Aspect ratio ...

Page 77: ...6 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW115 SW115 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps Default 5fps NP502 NP502 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps Default 10fps Note When On is selected for H 264 transmission or MPEG 4 transmission the refresh interval may...

Page 78: ...efault 1280x960 SW355 SW355 SF346 SF346 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP105 SP105 VGA SW352 SW352 SF342 SF342 SP302 SP302 SP102 SP102 Image quality Select the image quality of JPEG images displayed initially on the Live page Default Quality1 Image quality setting Select two types of image quality of JPEG images for each image capture size 0 Super fine 1 ...

Page 79: ...b on the Image Audio page page 42 page 44 JPEG H 264 tab will be displayed when H 264 is selected for Video encoding format SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 Operating Instructions 79 11 Configure the settings relating to images and audio Image Audio ...

Page 80: ... rate per client Image capture size Image quality etc in this section Refer to page 86 and page 77 for the settings relating to MPEG 4 images and JPEG images respectively 80 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 81: ...05 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 NP502 NP502 SW115 SW115 When H 264 is selected for Recording format it is impossible to transmit H 264 images with the settings for H 264 2 In this case the settings for H 264 2 are invalidated Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is possible to transmit H 264 images without changing the ...

Page 82: ...H 264 images from the following Constant bit rate H 264 images will be transmitted with the bit rate selected for Max bit rate per client Frame rate H 264 images will be transmitted with the frame rate selected for Frame rate Best effort In accordance with the network bandwidth H 264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max...

Page 83: ...Best effort is selected for Transmission priority this setting is available Refresh interval Select an interval I frame interval 0 2 5 seconds to refresh the displayed H 264 images If using under a network environment with frequent error occurrences shorten the refresh interval for H 264 to diminish image distortions However the refresh interval may be longer than the set value 0 2s 0 25s 0 33s 0 ...

Page 84: ...t address starting with FF Default H 264 1 239 192 0 20 H 264 2 239 192 0 21 Note Enter a multicast IP address after checking available multicast address Multicast port 6 Enter the multicast port number used to transmit images from the camera Available port number 1024 50000 Only even numbers are available Default 37004 Note When audio is transmitted from the unit the port number to be used will b...

Page 85: ...L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SW155 SW155 SF135 SF135 SP105 SP105 SW115 SW115 3 SW355 SW355 SF346 SF346 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP105 SP105 NP502 NP502 4 NP502 NP502 5 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 6 It is necessary to designate the multicas...

Page 86: ...F132 SP105 and SP102 do not support MPEG 4 Click the JPEG MPEG 4 tab on the Image Audio page page 42 page 44 The JPEG MPEG 4 tab will be displayed when MPEG 4 is selected for Video encoding format page 79 86 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 87: ...t rate per client Image capture size Image quality etc in this section Refer to page 77 and page 79 for the settings relating to JPEG images and H 264 images respectively Operating Instructions 87 11 Configure the settings relating to images and audio Image Audio ...

Page 88: ... for MPEG 4 transmission in MPEG 4 1 and MPEG 4 2 MPEG 4 images are viewable using other devices with each setting When On is selected for MPEG 4 transmission in MPEG 4 1 or MPEG 4 2 the transmission interval of JPEG images may be longer Internet mode over HTTP Select On when transmitting MPEG 4 images via the Internet It is possible to transmit MPEG 4 images without changing the broadband router ...

Page 89: ...maximum and minimum bit rates 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 1536kbps 2048kbps 3072kbps 4096kbps Unlimited Default MPEG 4 1 2048kbps MPEG 4 2 2048kbps Unlimited is available only when Frame rate is selected for Transmission priority Note The MPEG 4 bit rate is restricted by Bandwidth control bit rate on the Network tab on the Network page page 163 For this reason the bit r...

Page 90: ... the maximum concurrent access number Default Unicast port AUTO Unicast port1 Image 1 SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 NP502 NP502 Unicast port 1 SW314 SW314 Enter the unicast port number used to transmit images from the camera Available port number 1024 50000 Only even numbers are available Default MPEG 4 1 3...

Page 91: ...g images should be invalidated when displaying images using the multicast port Smoother live video display on the browser buffering Perform settings to display camera images on the viewer software On Images are temporarily stored on the computer and are displayed smoother Off Images are displayed in real time and are not stored on the computer Default On IMPORTANT If it appears that there is a del...

Page 92: ...display the setup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 93 Focus SW355 SW355 SW352 SW352 SF346 SF346 SP306 SP306 Click the Setup button to display the setup menu that can configure the settings relating to focus The setup menu will be displayed in a newly opened window page 120 Zoom Focus adjustment SW316L SW31...

Page 93: ...the setup menu that can configure the settings relating to the privacy zone page 126 VIQS Click the Setup button to display the setup menu that can configure the settings relating to VIQS page 129 11 6 1 Configure the settings relating to image quality Image adjust setup menu SW355 SW352 SW316L SW316 SW314 SW155 SW152 SW115 Click the Setup button of Image adjust on the Image quality tab of the Ima...

Page 94: ...6 9 is being selected for Aspect ratio Super Dynamic SD Select On or Off to determine whether or not to activate the super dynamic function Refer to the description Super Dynamic function about the super dynamic function 94 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 95: ...s to become washed out Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B C A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Creates a clearer image by digitally combining images Face SD With...

Page 96: ...t compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 117 for information on how to set the mask area Light control mode Select the light control mode from the following Outdoor scene Depending on the brightness level illuminance the iris will automatically be controlled together with the shutter speed adjustment to control light When shooting a brig...

Page 97: ...anged even when Brightness buttons are clicked In such cases either of the following can reduce flickering Moderate the illumination intensities of objects by changing the camera direction Set the brightness illuminance level on the screen to a brighter level with the Brightness buttons When On is selected for Super Dynamic SD only Indoor scene 50 Hz Indoor scene 60 Hz and ELC 1 30s are available ...

Page 98: ...The color mode is selected Auto Switches from color to black and white images when the ambient brightness illuminance of the camera is approx 1 0 lx SW314 SW314 approx 2 0 lx SW155 SW155 SW152 SW152 SW115 SW115 or less It takes time to switch between modes Default Off Level SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 Select the threshold illuminance level brightness to switch bet...

Page 99: ...ing a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low When AWC is selected click the Set button Red gain Adjust the red color of images When the cursor is moved in the direction the red color will become thicker When the cursor is moved in the direction the red color will be thinner Click the Reset button to reset...

Page 100: ...t button to reset the color to the default Default 128 Close button Click this button to quit the Image adjust setup menu 11 6 2 Configure the settings relating to image quality Image adjust setup menu SF346 SF342 SF336 SF335 SF332 SP306 SP305 SP302 Click the Setup button of Image adjust on the Image quality tab of the Image Audio page page 92 The settings relating to image quality can be configur...

Page 101: ...r Off to determine whether or not to activate the wide dynamic range function This function compensates brightness so that it produces clearer images even if objects have various illumination intensities On The wide dynamic range will work Off The wide dynamic range will not work Default Off Operating Instructions 101 11 Configure the settings relating to images and audio Image Audio ...

Page 102: ...s compensation function can make darker parts of images brighter by digital image processing When On is selected for Wide dynamic range WDR this setting is unavailable On Activates the darkness compensation function Off Deactivates the darkness compensation function Default Off IMPORTANT When On is selected for Adaptive black stretch noise in the darker parts may be increased and parts around bord...

Page 103: ...ing On High On Mid On Low When the luminance of the subject becomes darker gain will be automatically increased and screen will become brighter High Mid and Low are indications of gain level Off Images will be captured with the fixed gain level Default On High Auto slow shutter The electronic sensitivity enhancement sensitivity up can be carried out by adjusting the storage time of MOS The followi...

Page 104: ...or can be adjusted by Red gain and Blue gain ATW1 Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K to 6 000 K ATW2 Selects the automatic tracing white balance mode under a sodium lamp The camera will adjust the white balance autom...

Page 105: ...color to the default Default 16 Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be darker Click the Reset button to reset the color to the default Default 128 Close button Click this button to quit the Image adjust setup menu 11 6 3 Configure the settings...

Page 106: ... where the image is not displayed when 16 9 is selected for the aspect ratio C Image in the aspect ratio of 16 9 Being cut out from the aspect ratio of 4 3 106 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 107: ...make darker parts of images brighter by digital image processing On Activates the darkness compensation function Off Deactivates the darkness compensation function Default Off IMPORTANT When On is selected for Adaptive black stretch noise in the darker parts may be increased and parts around borders between the darker parts and the brighter parts may become darker brighter than the other darker br...

Page 108: ... shutter speed is selected the sensitivity will become lower When a faster shutter speed is selected flickering may happen In case flickering happens it may be improved by configuring the following settings In the area of 50 Hz power supply frequency ELC 3 100s ELC 2 100 s ELC 1 100s In the area of 60 Hz power supply frequency ELC 3 120s ELC 2 120s ELC 1 120s When flickering still remains set flic...

Page 109: ... balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain ATW1 Selects the automatic tracing white balance mode The camera will constantly check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K to 6 000 K ATW2 Selects the automatic tracing whit...

Page 110: ...ages will be sharper when the cursor is moved in the direction and will be softer when the cursor is moved in the direction Click the Reset button to reset the color to the default Default 16 Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be darker Click...

Page 111: ...tment functions are activated for the angle of view in the aspect ratio of 4 3 even while 16 9 is being selected for Aspect ratio Operating Instructions 111 11 Configure the settings relating to images and audio Image Audio ...

Page 112: ...ic SD the minimum illumination will be set to the same specifications as the 3 mega pixel mode Refer to the Installation Guide for more information about the specifications Super Dynamic function When there is wide variation between the illumination of light and dark areas of the location being monitored the camera adjusts the lens iris in accordance with the brighter areas This causes loss of det...

Page 113: ...e the back light compensation BLC function When On is selected for Super Dynamic SD this setting is unavailable The back light compensation function can compensate back light by setting mask areas on brighter parts of images On Mask areas will be set automatically Off Mask areas will not be set automatically It is necessary to set them manually Default Off Mask area When Off is selected for Super ...

Page 114: ...cally be increased up to x16 When Off is selected for AGC this setting is unavailable Day Night IR Select switching between the color mode and the black white mode from the following Off The color mode is selected On The black white mode is selected Auto1 Normal The camera automatically switches between the color mode and the black white mode in accordance with picture brightness luminance The bla...

Page 115: ... will be switched to the black white mode Default High Dwell time Select a wait time for switching between the color mode and the black white mode from the following 2s 10s 30s 1min Default 10s White balance Select a method of white balance adjustment from the following White color can be adjusted by Red gain and Blue gain ATW1 Selects the automatic tracing white balance mode The camera will const...

Page 116: ...ge amplitude image shaking Image stabilization may not be effective in the following cases When a 3 mega pixel setting is selected for Picture Camera mode When On is selected for Super Dynamic SD When a parameter other than Off 1 30s is selected for Auto slow shutter Chroma gain level Adjusts the chroma level color density When the cursor is moved in the direction the colors will become thicker Wh...

Page 117: ...2 SW152 NP502 NP502 Wide dynamic range WDR SF346 SF346 SF342 SF342 SF335 SF335 SP306 SP306 SP305 SP305 SP302 SP302 and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas 1 Display the Image adjust setup menu page 92 Operating Instructions 117 11 Configure the settings relating to images and audio Image Audio ...

Page 118: ...ratio images are divided into 32 4x8 SF132 SF132 SP105 SP105 SP102 SP102 Mask area can be set only when 4 3 is selected for Aspect ratio If the Aspect ratio is changed to 16 9 after setting the mask area the setting of the mask area is maintained 3 Click the divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again 4 Click the End butt...

Page 119: ...ect ratio should be once set to 4 3 before masking A B C A Image in the aspect ratio of 4 3 B Areas where the image is not displayed when 16 9 is selected for the aspect ratio C Image in the aspect ratio of 16 9 Being cut out from the aspect ratio of 4 3 Note When the Reset button is clicked masking for all the masked areas will be canceled Operating Instructions 119 11 Configure the settings rela...

Page 120: ... button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method SW355 SW355 SW352 SW352 SP306 SP306 Select the focus adjustment method upon switching between the color mode and the black white mode Auto Adjusts the focus function automatically and corrects out of focus when switching between color and black white images Preset Performs th...

Page 121: ...w adjustment outline in the image When adjusting the zoom ratio to the Tele side only the angular field of view adjustment outline is reduced and it is possible to determine the zoom ratio while checking the angular field of view after zooming is performed When adjusting the zoom ratio to the Wide side the image itself is zoomed out of or the angular field of view adjustment outline is enlarged an...

Page 122: ...t The focus can be adjusted manually Near button Click this button to adjust the focus to the Near side Reset button Click this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Auto focus The auto focus function starts to automatically adjust focus based on a subject located in the center of the screen by clicking the Execute button IMPORTAN...

Page 123: ...lick this button to reset the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method Select the back focus adjustment method upon switching between the color mode and the black white mode Auto Adjusts the back focus function automatically and corrects out of focus when switching between color and black white images Preset Performs the preset movement...

Page 124: ...ncrements until x1 0 Click this button to set the zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side in x0 1 increments until x2 0 IMPORTANT The extra optical zoom function may not be activated on the appropriate position if the setting for the function is performed after the settings for the mask areas page 117 privacy zone page 126 VMD area page 141 To prevent this pe...

Page 125: ...the Wide side Click this button to set the zoom ratio to x1 0 Click this button to adjust the zoom ratio to the Tele side IMPORTANT The extra zoom function may not be activated on the appropriate position if the setting for the function is performed after the settings for the mask areas page 117 privacy zone page 126 VMD area page 141 To prevent this perform the setting for the extra zoom function...

Page 126: ...mouse Each zone can be overlapped Privacy zones 1 and 2 1 8 NP502 NP502 can be created and they will be numbered in the order of creation Display type Select a display type of the privacy zone from the following Gray The privacy zones will be displayed in gray Mosaic NP502 NP502 The privacy zones will be displayed with a mosaic effect Off Does not display the privacy zones Default Off Note Set the...

Page 127: ... H 264 images When checking the images after configuring the VIQS setting display the H 264 images on the Live page VIQS H 264 1 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 1 images Default Off VIQS H 264 2 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 2 images Default Off IMPORTANT When...

Page 128: ...Note Refer to page 129 for setting procedure of the VIQS area 128 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 129: ...ctivate deactivate a distributed image of VIQS H 264 1 or VIQS H 264 2 3 Click the Set button This unit is updated with the setting contents To delete the specified area click the Delete button IMPORTANT No setting contents are determined unless the Set button is clicked To check the window after VIQS setting display an H 264 image on the Live page Operating Instructions 129 11 Configure the setti...

Page 130: ...udio can be heard with images on the PC Images and audio will not be synchronized Audio output Audio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex Both reception and transm...

Page 131: ...o is input to the camera using a microphone Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line input Line Middle The volume level will become middle This setting will be applied when audio is input to the camera using the Line input Line Low The volume level will become low This setting will be applied when audio is input to th...

Page 132: ...ed to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available Default 34004 Note The transmission port number entered for Audio output port PC to Camera will be used only when Unicast port MANUAL is selected for Transmission type page 79 page 86 When Off is selected for H 264 transmission or MPEG 4 transmission page 79 page 86 or when Unicast por...

Page 133: ...used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 Operating Instructions 133 12...

Page 134: ...F135 SF132 SF132 SW115 SW115 When accessing the camera using the HTTPS protocol install the security certificate of the camera to display images on the monitor page 179 Note When using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title...

Page 135: ...output terminal Alarm Terminal 1 SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 NP502 NP502 Determine how to use terminal 1 Off Not used Alarm input Receives alarms Black white input Receives the black white switchover input When the input is set to On the black white mode is activated Default Off Terminal 2 SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 NP502 NP502 Determine how to use term...

Page 136: ...to the light controller Refer to the installation guide for further information about input output rating of each terminal While Alarm input is being selected an alarm is detected when the terminal status is changed to On Default It is possible to configure the setting so that an alarm is detected when the terminal status is changed to Off Refer to our website http security panasonic com pss secur...

Page 137: ... for Save trigger on the SD memory card tab images will not be transmitted to the FTP server even when an alarm is detected Set Save trigger to FTP error page 53 Alarm image FTP When FTP is clicked the FTP tab of the Server page will be displayed page 159 Alarm image FTP transmission Select On or Off to determine whether or not to transmit the alarm image to the FTP server Default Off Directory na...

Page 138: ...6L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW115 SW115 Aspect ratio 4 3 QVGA VGA 800x600 1 1280x960 2 Aspect ratio 16 9 320x180 640x360 1280x720 2 Picture Camera mode NP502 NP502 1 3 mega pixel VGA 4 3 QVGA VGA 1280x960 1 3 mega pixel 800x600 4 3 QVGA 800x600 1280x960 1 3 mega pixel 16 9 320x180 640x...

Page 139: ...ge 53 H 264 recording SD memory card Pre alarm Determine whether or not to perform the pre alarm recording When Use is selected approx 1 MB image data is always saved during the pre alarm recording Use Not use Default Not use Post alarm recording duration Set the duration to save image data on the SD memory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 240s 300s Default 30s The ...

Page 140: ...ked Pulse When an alarm is detected the alarm output terminal will be in the state to the Trigger output setting for the period set for Pulse width When the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state Default Latch Trigger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm...

Page 141: ...terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller 13 6 Configure the VMD settings VMD area Click the VMD area tab on the Alarm page page 42 page 44 The video motion detection areas can be set on this page Up to 4 areas can be ...

Page 142: ...es etc We are not responsible for any accidents or damages occurring in case Area When selecting a VMD area in the screen it will be numbered as area 1 Subsequent areas will be numbered in the order of selection Status Select On or Off to determine whether or not to perform video motion detection On Performs video motion detection Off Does not perform video motion detection Default Off 142 Operati...

Page 143: ...l control Default Off IMPORTANT Light detection control may not work when brightness change is too small When On is selected for Light detection control the video motion detection may not be performed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 147...

Page 144: ...position Detection sensitivity can be adjusted by moving the slider between the left end position and the right end position Refer to page 141 for further information about the Detection sensitivity and Detection area The currently displayed area and its detection sensitivity will be displayed in the Detection area section When the status bar exceeds the setting position of slider the alarm action...

Page 145: ...ton corresponding to the area to be deleted The outline of the respective VMD area will disappear 6 Click the Set button The edited settings will be applied 13 7 Configuration of the settings relating to the E mail notification Notification Click the Notification tab on the Alarm page page 42 page 44 The settings relating to the alarm E mail can be configured It is necessary to configure the setti...

Page 146: ...tination E mail addresses can be registered Alarm checkbox When the checkbox is selected the E mail notification will be performed upon an alarm occurrence Diag checkbox SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SW115 SW115 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 When the checkbox is selected the mail notification will be ...

Page 147: ...larm protocol can be configured in this section Panasonic alarm protocol notification Panasonic alarm protocol Select On or Off to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW3...

Page 148: ...be provided upon an alarm occurrence Diag checkbox When the checkbox is selected notification using Panasonic alarm protocol will be provided in the following cases When notification of the remaining capacity of the SD memory card has been provided 2 When the SD memory card has become full 2 When the SD memory card cannot be recognized 2 Destination server address Enter the destination server addr...

Page 149: ...ace detection tab IMPORTANT To use the XML notification and Face detection functions you need to install the extension software For further information refer to our website http security panasonic com pss security kms 14 1 Configure the settings relating to the XML notification XML notification Click the XML notification tab on the Advanced func page The settings relating to the XML notification c...

Page 150: ...notification Select one of the following Face data Detection info Original Detection info Advanced Default Detection info Original Notification interval Select the notification interval Face data 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min Default 1s 150 Operating Instructions 14 Configure the setting relating to the image recognition Advanced func SW355 SW352 SF346 SF342 SF336 SF335 SF332 SW316L SW316...

Page 151: ...meric characters the period the underscore _ the hyphen the slash and the colon Default None blank User name Enter a user name Available number of characters 0 32 characters Unavailable characters Default None blank Password Enter a password Available number of characters 0 32 characters Unavailable characters Default None blank 1 SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155...

Page 152: ...tion frame will not be attached No face detection frame will be displayed on the image of this page Default Off IMPORTANT NP502 NP502 When privacy is set to mosaic faces within the privacy zone may be detected XML notification The destination settings of the face detection information can be configured When clicking XML notification the XML notification tab will be displayed page 149 152 Operating...

Page 153: ... PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate the users Default Off Authentication Set the user auth...

Page 154: ... Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the registered user can be selected and the selected user s information can be...

Page 155: ...t button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 153 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the selected host s IP address can be che...

Page 156: ... MPEG 4 2 JPEG JPEG images will be transmitted H 264 MPEG 4 1 H 264 1 or MPEG 4 1 images will be transmitted H 264 MPEG 4 2 H 264 2 or MPEG 4 2 images will be transmitted Default JPEG Note When Best effort is selected for Transmission priority of H 264 MPEG 4 bit rate will vary between the maximum and minimum rates while images are being transmitted SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 ...

Page 157: ... type Aspect ratio SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SW314 SW314 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 SW115 SW115 Aspect ratio 4 3 QVGA VGA 800x600 1 1280x960 2 Aspect ratio 16 9 320x180 640x360 1280x720 2 Picture Camera mode NP502 NP502 1 3 mega pixel VGA 4 3 QVGA VGA 1280x96...

Page 158: ...r the IP address or the host name of the SMTP server used to send E mails Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank SMTP port Enter the port number to which E mails are sent Available port number 1 65535 Default 25 The following port numbers are unavailable since they are alre...

Page 159: ...user name to access the server Available number of characters 0 32 characters Unavailable characters Default None blank Password Enter the password to access the server Available number of characters 0 32 characters Unavailable characters Default None blank Sender s E mail address Enter the E mail address of a sender The entered E mail address will be displayed in the From sender line of the sent ...

Page 160: ...Unavailable characters Default None blank Password Enter the password to access the FTP server Available number of characters 0 32 characters Unavailable characters Default None blank Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 ...

Page 161: ...ard time of the camera Default Manual NTP server address setting When Synchronization with NTP server is selected for Time adjustment select the method of how to obtain the NTP server address from the following Auto Obtains the NTP server address from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server ...

Page 162: ...25 42 53 67 68 69 80 110 161 162 443 1 995 10669 10670 Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Time zone Select a time zone corresponding to the location where the camera is in use Default GMT Greenwich Mean Time Dublin Edinburgh Lisbon London 1 SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 S...

Page 163: ...igure the network settings Network Note SW155 SW152 SW115 SF135 SF132 SP105 and SP102 do not support MPEG 4 Click the Network tab on the Network page page 42 page 44 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary ...

Page 164: ...toIP The IP address is configured using the DHCP function When the DHCP server is not found the IP address is automatically configured Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer to the network administrator for further information about the settings of the server Default Static 164 Operating Instructions...

Page 165: ...tion about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Refer to the network admi...

Page 166: ...9000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto Auto Line speed will be applied automatically 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Full 10 Mbps full duplex 10M Half 10 Mbps half duplex Default Auto Max RTP packet size Select Unlimited 1500byte or Limited 1280byte to determine whether or...

Page 167: ...e is displayed for Status of UPnP page 201 When Enable is not displayed refer to Cannot access the camera via the Internet in the 21 Troubleshooting section page 208 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder when using Windows Vista Windows 7 or Windows 8 of the PC When creating the shortcut select On To use the short...

Page 168: ...the CA Certificate Generate Certificate Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate issu...

Page 169: ...or forbid the FTP access to camera Default Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps Default Unlimited Note When selecting 64kbps select Off for Audio transmission reception on the Audio tab page 130 Select 128kbps or a faster rate to carry out the...

Page 170: ...rnet WAN Cable modem XDSL modem Address translation using the port forwarding function vvv xxx yyy zzz 50000 A 192 168 0 1 50000 Address translation using the port forwarding function vvv xxx yyy zzz 50001 A 192 168 0 2 50001 Private address 192 168 0 1 Port number 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global ...

Page 171: ... settings will be configured in the following procedure Generation of the CRT key SSL encryption key Configuration of the connection protocol Access to the cameras using the HTTPS protocol Application for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certifi...

Page 172: ...bout 1 minute when the key size is 1024 bit and about 2 minutes when the key size is 2048 bit Do not operate the web browser until the generation of CRT key is complete While the CRT key is being generated the refresh interval and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of th...

Page 173: ...of the self signed certificate security certificate IMPORTANT If the CRT key is not generated it is impossible to generate the self signed certificate 1 Click the Execute button of Self signed Certificate Generate The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name E...

Page 174: ...essed even if the security certificate is installed When entering the IPv6 address for Common Name put the address in brackets Example 2001 db8 10 3 Click the OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signe...

Page 175: ...not generated it is impossible to generate the CSR Before generating the CSR file configure the following settings on Internet Options of the web browser in advance Click Internet Options under Tools of the menu bar of Internet Explorer and then click the Security tab Register the camera for Trusted Sites Click the Custom Level button to open the Security Setting window and check the Enable radio ...

Page 176: ...aracters CRT key Displays the key size and generation time date of the current key Note To use the server certificate follow the requests from the CA about the information to be entered The available characters for Common Name State Locality Organization Organizational Unit are 0 9 A Z a z and the following marks _ 3 Click the OK button after entering the items The Save As dialog box will be displ...

Page 177: ...n Invalid The server certification is not installed Common name of the server certificate The server certificate has already been installed and validated Expired The server certification has already expired When the Confirm button is clicked the registered information of the installed server certificate will be displayed in the CA Certificate Confirm dialog box Only Organizational Unit will be dis...

Page 178: ... the HTTPS protocol for the first time the warning window will be displayed In this case follow the instructions of the wizard to install the self signed security certificate page 179 When using the server certificate In advance install the root certificate and intermediate certificate on the browser in use Follow the instructions of CA for how to obtain and install these certificates When the cam...

Page 179: ...ed each time the camera is accessed Note The security certificate is installed on the PC with the information registered for Common Name Therefore the information registered for Common Name must be same as the address or host name for the camera access If the certificate is not the same the security alert window will be displayed each time the camera is accessed When the address or host name of th...

Page 180: ...Live page will be displayed Note If this window is displayed when accessing a device other than the camera or a website a security problem may have occurred In this case check the system status 3 Click Certificate Error over the URL and click View certificates 180 Operating Instructions 17 Configuring the network settings Network ...

Page 181: ... as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 right click iexplore under C Program Files Internet Explorer and select Run as Administrator Operating Instructions 181 17 Configuring the network settings Network ...

Page 182: ...5 Click Next displayed on Certificate Import Wizard 6 Select Place all certificates in the following store and click Browse 182 Operating Instructions 17 Configuring the network settings Network ...

Page 183: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next Operating Instructions 183 17 Configuring the network settings Network ...

Page 184: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed 184 Operating Instructions 17 Configuring the network settings Network ...

Page 185: ...ameras Refer to the Viewnetcam com website http www viewnetcam com for further information about the service About DDNS services IPv4 IPv6 By using a DDNS service it becomes possible to view camera images via the Internet The DDNS service associates dynamic global addresses and domain names It is possible to configure the settings for the Viewnetcam com or Dynamic DNS Update RFC2136 compliant In m...

Page 186: ... of router or camera when a camera automatically notifies the service server of the global address Current global address is automatically registered via viewnetcam com The Viewnetcam com service server registers the global address and the domain name of router or camera in the DNS server Global address is obtained via the URL domain name By entering the URL including the domain name on the web br...

Page 187: ...ic DNS Update RFC2136 compliant refer to the network administrator for whether or not to cooperate with the DHCP 17 4 2 When using the Viewnetcam com service Personal Camera URL The URL of the camera registered for Viewnetcam com Your Account Link When the displayed URL is clicked the registration window for the Viewnetcam com service will be displayed in a newly opened window Register the informa...

Page 188: ...camera access However this URL is unavailable when accessing the camera from the PC connected to the same network LAN Note When the registration for the Viewnetcam com service is completed the URL registered for Personal Camera URL is displayed It may take up to about 30 minutes until the URL of the registered camera is validated To cancel the enrollment in the Viewnetcam com service access the Vi...

Page 189: ... host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to the network administrator for further information about the available host names Access interval Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following 10min 20min 30min 40...

Page 190: ...r Community Enter the community name to be monitored Available number of characters 0 32 characters Default None blank IMPORTANT When using the SNMP function it is necessary to enter the community name When no community name is entered the SNMP function will not work System name Enter a system name to be used to manage the camera with the SNMP function Available number of characters 0 32 character...

Page 191: ...terval or period if alarms occur frequently SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW115 SW115 Select FTP error for Save trigger on the SD memory card tab when using the FTP periodic transmission function Note SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW31...

Page 192: ...tered file name Time and date year month day hour minute second Serial number starting from 00 s during summer time Transmission interval Select the interval for the FTP periodic image transmission from the following 1s 2s 3s 4s 5s 6s 10s 15s 20s 30s 1min 2min 3min 4min 5min 6min 10min 15min 20min 30min 1h 1 5h 2h 3h 4h 6h 12h 24h Default 1s Image capture size Select the capture size of images to ...

Page 193: ...chedule settings of the FTP periodic image transmission can be configured in this section Refer to page 191 for further information about the settings relating to the FTP periodic image transmission 17 7 1 How to set the schedules 1 Check the check box of the desired day of the week of FTP image transmission schedule The selected day of the week will be validated for the schedule 2 To designate ti...

Page 194: ...eting the settings The result will be displayed at the bottom of the window 17 7 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 194 Operating Instructions 17 Configuring the network settings Network ...

Page 195: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 195 17 Configuring the network settings Network ...

Page 196: ...tection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recording will be performed only in the specified schedule Forcible black white mode The mode will only be forcibly switched to black and white mode in the specified schedule The Schedule page has only the Schedule tab 196 Operating Instruct...

Page 197: ...ct an action to be assigned to the schedule from Schedule mode Off is selected at the default Off No action will be taken for the respective schedule Operating Instructions 197 18 Configure the settings relating to the schedules Schedule ...

Page 198: ... IR LED Light page 93 Note Select On for User auth on the User auth tab of User mng page page 153 and Off for Host auth on the Host auth page page 154 to validate Access permission SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW115 SW115 When selecting H 264 recording select H 264 for R...

Page 199: ...e saved system logs have reached the maximum number the newer logs will overwrite the older system logs In this case the oldest log is the first to be overwritten SW314 SW314 SF135 SF135 SF132 SF132 SP105 SP105 SP102 SP102 Up to 100 system logs can be saved on the built in memory of the camera When the saved system logs have reached the maximum number the newer logs will overwrite the older system...

Page 200: ...ler for further information about the firmware upgrade Model no MAC address Serial no Firmware version IPL version HTML version IP address IPv6 Viewer software installation counter Information of each item will be displayed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2...

Page 201: ...on of the firmware Driver software upgrade NP502 NP502 Use the designated file extension bin for the firmware upgrade The name of the firmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx bin xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and ...

Page 202: ...t forwarding will be displayed Status The port forwarding status will be displayed Router global address The global address of router will be displayed Self check The self check result of the hardware will be displayed Note Refer to our website http security panasonic com pss security support info html for further information about the contents of the displayed statuses relating to the Viewnetcam ...

Page 203: ...oot the camera It is impossible to operate the camera for about 2 minutes after rebooting the camera Note To initialize the network settings page 163 turn off the power of the camera then turn on the power again while holding down the INITIAL SET button on the unit and keep the INITIAL SET button held down for about 5 seconds Wait about 3 minutes after releasing the button The camera will start up...

Page 204: ...r The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the F...

Page 205: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 206: ...nerated Generation of the self signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous...

Page 207: ...ion may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notification addresses from DNS The DNS server settings may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the network administrator Operating Instructions 207...

Page 208: ...ws command prompt ping IP address of the camera If there is reply from the camera the connection is normal If not proceed either of the following Reboot the camera and change the IP address by using the Panasonic IP Setting Software within 20 minutes after the restart Reboot the camera while holding the INITIAL SET button on the camera The camera will be initialized and the IP address will return ...

Page 209: ...me currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 187 SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SW115 SW115 Did you access http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter ...

Page 210: ...the Internet 164 165 185 Cannot access the camera via the URL of the Viewnetcam com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register th...

Page 211: ... SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SW115 SW115 Is the SSL encryption method different from that of the camera Select HTTP Do not select HTTPS for HTTPS Connection on the Network page the Network tab and access the camera again 168 SW355 SW355 SW352 SW352 SW316L SW316L SW316 SW316 SW314 SW314 SW155 SW155 SW152 SW152 SF135 SF135 SF132 SF132 SW115 SW115 Di...

Page 212: ...F346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW115 SW115 Is Allow selected for FTP access to camera on the Network tab of Network page It is necessary in advance to select Allow for FTP access to camera on the Network tab of the Network page 169 Is the entered password correct Restart the web browser and enter ...

Page 213: ... Every time I visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files section on the Temporary Internet Files and History Settings window Images are displayed blurry Is the focus adjusted correctly Check if the focus is adjusted correctly Installation Guide The image is not being refreshed Depending on the version of your browser there might be difficulties r...

Page 214: ...sed Format the SD memory card 59 145 147 Isn t the SD memory card out of order There are limited times to overwrite on an SD memory card When frequently overwritten it may be at the end of product life It is recommended to replace the SD memory card Cannot transmit audio to the camera SW355 SW355 SW352 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP30...

Page 215: ...2 SW352 SF346 SF346 SF342 SF342 SF335 SF335 SW316L SW316L SW316 SW316 SP306 SP306 SP305 SP305 SP302 SP302 SW155 SW155 SW152 SW152 NP502 NP502 SW115 SW115 Download of files using Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom Level button to open the Security Setting window Under Downloads select Enable for Auto...

Page 216: ...3 from the PC and then install Network Camera View 4S 4 When displaying H 264 or MPEG 4 images on two or more web browser windows images from two or more cameras are displayed in sequence on a single browser window SW155 SW152 SW115 SF135 SF132 SP105 and SP102 do not support MPEG 4 This may occur due to the display adapter and driver combination When this has occurred first update the driver of th...

Page 217: ...on bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This webpage wants to run the following add on WebVideo Mod...

Page 218: ...f Internet Explorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Imag...

Page 219: ...e failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_10010101230000 jpg Image captured at the alarm occurrence Ex img_1001010123000001 jpg Image saved manually Ex img_1001010123000001 jpg Video saved at the alarm occurrence Approx 2 MB per file Ex 10000001_101224193826_A mp4 Video that was started to be recorded on December 24 2010 19 38 26 Video saved manu...

Page 220: ...nasonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2013 PGQP1506YA sC0214 1034...

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