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Panasonic WH-SDC0309K3E5, Operating Instructions Manual, Page: 1 / 56

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Panasonic WH-SDC0309K3E5 Operating Instructions Manual Download Page 1

Operating Instructions

Air-to-Water Heatpump

ENGLISH

Before operating the system, please read these 
operating instructions thoroughly and keep them 
for future reference.

WEB-ACXF55-36190-EN

Model No.

Indoor Unit

Outdoor Unit

WH-SDC0309K3E5
WH-SDC0309K6E5

WH-UDZ03KE5
WH-UDZ05KE5
WH-UDZ07KE5
WH-UDZ09KE5

WH-SXC09K3E5
WH-SXC09K6E5
WH-SXC12K6E5

WH-UXZ09KE5
WH-UXZ09KE5
WH-UXZ12KE5

WH-SXC09K3E8
WH-SXC09K9E8
WH-SXC12K9E8

WH-UXZ09KE8
WH-UXZ09KE8
WH-UXZ12KE8

WH-SXC16K9E8

WH-UXZ16KE8

Summary of Contents for WH-SDC0309K3E5

Page 1: ... keep them for future reference WEB ACXF55 36190 EN Model No Indoor Unit Outdoor Unit WH SDC0309K3E5 WH SDC0309K6E5 WH UDZ03KE5 WH UDZ05KE5 WH UDZ07KE5 WH UDZ09KE5 WH SXC09K3E5 WH SXC09K6E5 WH SXC12K6E5 WH UXZ09KE5 WH UXZ09KE5 WH UXZ12KE5 WH SXC09K3E8 WH SXC09K9E8 WH SXC12K9E8 WH UXZ09KE8 WH UXZ09KE8 WH UXZ12KE8 WH SXC16K9E8 WH UXZ16KE8 ...

Page 2: ... Optional PCB connectivity 5 2 Zone Sensor 5 3 Heater capacity 5 4 Anti freezing 5 5 DHW capacity 5 6 Buffer tank connection 5 7 Base pan heater 5 8 Alternative outdoor sensor 5 9 Bivalent connection 5 10 External SW 5 11 Solar connection 5 12 External error signal 5 13 Demand control 5 14 SG ready 5 15 External compressor SW 5 16 Circulation liquid 5 17 Heat Cool SW 5 18 Force heater 5 19 Force d...

Page 3: ...15 C 3 20 60 Above Ambient 10 C 3 5 20 Outdoor ambient temperature C Min Max 20 35 WH UDZ03KE5 25 35 WH UDZ05 07 09KE5 28 35 WH UXZ series 10 43 When the outdoor temperature is out of the range in the table the heating capacity will drop significantly and the outdoor unit may stop operating for its protection The unit will restart automatically after the outdoor temperature returns to the specifie...

Page 4: ...been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision Please consult an authorised dealer or specialist to clean the internal parts repair install remove disassemble and reinstall the unit Improper handling will...

Page 5: ...o check RCCB ELCB operation regularly especially after installation inspection and maintenance RCCB ELCB malfunction may result in electric shock and or fire It is strongly recommended that Install Residual Current Device RCD on site to prevent electric shock and or fire Before obtaining access to terminals all supply circuits must be disconnected Stop using the product if any abnormality failure ...

Page 6: ...unit and degrade the insulation This may cause an electric shock Prevent water leakage by ensuring drainage pipe is Connected properly Kept clear of gutters and containers or Not immersed in water After a long period of use or use with any combustible equipment aerate the room regularly After a long period of use make sure the installation rack does not deteriorate to prevent the unit from falling...

Page 7: ...els Since the working pressure is higher than that of refrigerant R22 models some of the piping and installation and service tools are special Especially when replacing a refrigerant R22 model with a new refrigerant R32 model always replace the conventional piping and flare nuts with the R32 and R410A piping and flare nuts on the outdoor unit side For R32 and R410A the same flare nut on the outdoo...

Page 8: ...wledge of and skills in handling flammable refrigerants personal protective equipment refrigerant leakage prevention handling of cylinders charging leak detection recovery and disposal and c Able to understand and to apply in practice the requirements in the national legislation regulations and Standards and d Continuously undergo regular and further training to maintain this expertise e Air condi...

Page 9: ...ith national regulations Always contact to local municipal offices for proper handling 2 Servicing 2 1 Service personnel The system is inspected regularly supervised and maintained by a trained and certified service personnel who is employed by the person user or party responsible Ensure the actual refrigerant charge is in accordance with the room size within which the refrigerant containing parts...

Page 10: ...luding respiratory protection as conditions warrant Keep all sources of ignition and hot metal surfaces away 2 3 Checking for presence of refrigerant The area shall be checked with an appropriate refrigerant detector prior to and during work to ensure the technician is aware of potentially flammable atmospheres Ensure that the leak detection equipment being used is suitable for use with flammable ...

Page 11: ...eased refrigerant and preferably expel it externally into the atmosphere 2 7 Checks to the refrigerating equipment Where electrical components are being changed they shall be fit for the purpose and to the correct specification At all times the manufacturer s maintenance and service guidelines shall be followed If in doubt consult the manufacturer s technical department for assistance The followin...

Page 12: ...pairs to sealed components During repairs to sealed components all electrical supplies shall be disconnected from the equipment being worked upon prior to any removal of sealed covers etc If it is absolutely necessary to have an electrical supply to equipment during servicing then a permanently operating form of leak detection shall be located at the most critical point to warn of a potentially ha...

Page 13: ...ems No leaks shall be detected using detection equipment with sensitivity to detect leakage of 5g year of refrigerant or better under a pressure of at least 0 25 times the maximum allowable pressure 1 04 MPa max 4 15 MPa for example a universal sniffer Electronic leak detectors may be used to detect flammable refrigerants but the sensitivity may not be adequate or may need re calibration Detection...

Page 14: ...ions on the pipe work are to take place Ensure that the outlet for the vacuum pump is not close to any potential ignition sources and there is ventilation available OFN oxygen free nitrogen type of inert gas 9 Charging procedures In addition to conventional charging procedures the following requirements shall be followed Ensure that contamination of different refrigerants does not occur when using...

Page 15: ... refrigerant can be removed from various parts of the system f Make sure that cylinder is situated on the scales before recovery takes place g Start the recovery machine and operate in accordance with instructions h Do not over fill cylinders No more than 80 volume liquid charge i Do not exceed the maximum working pressure of the cylinder even temporarily j When the cylinders have been filled corr...

Page 16: ...ble refrigerants In addition a set of calibrated weighing scales shall be available and in good working order Hoses shall be complete with leak free disconnect couplings and in good condition Before using the recovery machine check that it is in satisfactory working order has been properly maintained and that any associated electrical components are sealed to prevent ignition in the event of a ref...

Page 17: ... Back button Returns to the previous screen 3 LCD Display Actual Dark background with white icons 4 Main Menu button For function setup 5 ON OFF button Starts Stops operation 6 Operation indicator Illuminates during operation blinks during alarm Press centre No glove No pen 2 A 1 4 E F 5 6 B C D 3 G Cross key buttons Selects an item Enter button Fixes the selected content Up Down Left Right ...

Page 18: ...y when the water tank is installed The direction icons point to the currently active mode Room operation Tank operation Deice operation B Operation icons The status of operation is displayed Icon will not display under operation OFF screen whenever operation is OFF except weekly timer Holiday operation status Weekly Timer operation status Quiet operation status Zone Room Thermostat Internal sensor...

Page 19: ...00 am 2022 1 Select with or how to display the time either 24h or am pm format for example 15 00 or 3 00 pm 2 Press to confirm the selection 3 Use and to select year month day hour and minutes Select and move with and press to confirm 4 Once the time is set time and day will appear on the display even if the Remote Controller is turned OFF 5 Final precaution step to check and confirm whether outdo...

Page 20: ... the setting according to the instructions displayed at the bottom of the screen The icons refer to each selection key Quick Menu Force DHW Powerful Quiet Force Heater Weekly Timer Force Defrost Error Reset R C Lock 1 Press to display the quick menu 2 Use to select menu 3 Press to turn on off the select menu To return to the Main Screen Press or Quick Menu ...

Page 21: ...ff operation mode should change back to the previous memorized status Powerful Select this icon to operate the heating cooling system powerfully Press to confirm your selection The powerful operation starts approximately 1 minute after is pressed Powerful mode is set off The Powerful mode operates for 30 minutes The Powerful mode operates for 60 minutes The Powerful mode operates for 90 minutes No...

Page 22: ...ates at level 2 The Quiet mode operates at level 3 Level 3 is the most quiet mode Select this to set a timer for the Quiet mode operation After 1 sec delay Select Yes Select Yes using buttons Select pattern 1 6 Select Edit If you select Delete the timer setting of the selected pattern will be deleted Set the hour and minutes Select the level of Quiet Note If the time overlaps with another pattern ...

Page 23: ...onfirm your selection The Force Heater mode starts approximately 1 minute after is pressed Force Heater is turned off Force Heater is turned on Note Force Heater is disabled whenever operation is already on and Disabled due to operation ON will be displayed ...

Page 24: ...a Timer setup Select the day s which you wish to edit using buttons If all 6 patterns are not preset this screen will be displayed 1 2 3 4 5 6 1 Select pattern 1 6 2 Set the hour and minutes of the Timer 3 Select ON OFF of the Timer 4 Select the operation mode Select mode using buttons 5 Set the temperature for both Zone 1 and 2 if your system has the 2 Zone setting 6 Set the Tank temperature Note...

Page 25: ...Lock Select to lock the Remote Controller Press to confirm your selection When the mode has been accepted below screen will be displayed Select Yes The Main Screen will be locked If No is selected the screen will return to the Main Screen To unlock the Remote Controller Press any key When the mode has been accepted below screen will be displayed Enter any 4 digits of number if the number is correc...

Page 26: ...up 1 1 Weekly timer Once the weekly timer is set up User can edit from Quick Menu To set up to 6 patterns of operation on a daily basis Disabled if Heat Cool SW is select Yes or if Force Heater is on Timer setup Select day of the week and set the patterns needed Time Operation ON OFF Mode Timer copy Select day of the week 1 2 Holiday timer To save energy a holiday period may be set to either turn ...

Page 27: ...ioritize on providing required capacity at the same time Sound Capacity Sound 1 5 Room heater To set the room heater ON or OFF OFF 1 6 Tank heater To set the tank heater ON or OFF OFF 1 7 Sterilization To set the auto sterilization ON or OFF ON Do not use the system during sterilization in order to prevent scalding with hot water or overheating of shower Ask an authorised dealer to determine the l...

Page 28: ... V and may differ from value measured by precise equipment 2 2 System information Shows all system information in each area Actual system information of 11 items Inlet Outlet Zone 1 Zone 2 Tank Buffer tank Solar Pool COMP frequency Pump flowrate Water pressure Select and retrieve 2 3 Error history Refer to Troubleshooting for error codes The most recent error code is displayed at the top Select an...

Page 29: ...retrieve RC No Confirm 10 34am Mon RC 1 3 2 Touch sound Turns the operation sound ON OFF ON 3 3 LCD contrast Sets the screen contrast 3 3 4 Backlight Sets the duration of screen backlight 1 min 3 5 Backlight intensity Sets screen backlight brightness 4 3 6 Clock format Sets the type of clock display am pm Select Confirm 10 34am Mon Clock format 24h am pm 3 7 Date Time Sets the present date and tim...

Page 30: ...ESPAÑOL DANISH SWEDISH NORWEGIAN POLISH CZECH NEDERLANDS TÜRKÇE SUOMI MAGYAR SLOVENŠČINA HRVATSKI LIETUVIŲ PORTUGUÊS БЪЛГАРСКИ EESTI LATVIEŠU ROMÂNĂ SHQIP SLOVENČINA МАКЕДОНСКИ УКРАЇНСЬКА ΕΛΛΗΝΙΚΑ 3 9 Unlock password 4 digit password for all the settings 0000 4 Service contact 4 1 Contact 1 Contact 2 Preset contact number for installer Select and retrieve ...

Page 31: ...7 Heat Cool SW 5 2 Zone Sensor To select the sensors and to select either 1 zone or 2 zone system Zone After selecting 1 or 2 zone system proceed to the selection of room or swimming pool If the swimming pool is selected the temperature must be selected for T temperature between 0 C 10 C Sensor For room thermostat there is a further selection of external or internal If select internal there is a f...

Page 32: ...ge 0 C 10 C Steps 1 C Select Confirm 10 34am Mon 5 C 5 7 Base pan heater To select whether or not optional base pan heater is connected Type A The base pan heater activates only during deice operation Type B The base pan heater activates when outdoor ambient temperature is 5 C or lower No Yes A Set base pan heater type 5 8 Alternative outdoor sensor To select an alternative outdoor sensor No 5 9 B...

Page 33: ...5 C Set outdoor temperature for turn ON Bivalent connection Yes After selecting the outdoor temperature Control pattern Alternative Parallel Advanced parallel Select advanced parallel for bivalent use of the tanks Control pattern Alternative OFF Option to set external pump either ON or OFF during bivalent operation Set to ON if system is simple bivalent connection Control pattern Advanced parallel...

Page 34: ...at Pump OFF Boiler OFF Short Open Heat Pump ON Boiler OFF Open Short Heat Pump OFF Boiler ON Short Short Heat Pump ON Boiler ON To do settings related to electricity and boiler so that unit is able to determine whether to operate heat pump or boiler at a particular period depends on operating cost of both heat sources These settings are electricity price boiler price season schedule etc Yes Smart ...

Page 35: ...er electricity price Set the price according to value provided by electrical supply company Figure 1 Bivalent connection 10 34am Mon Select 0 0 Range 0 999 9 kWh Steps 0 1 kWh Electricity price 1 0 0 0 0 Confirm Select Yes Smart After selecting for the external pump Energy price Boiler 0 0 kWh Refer to method of Electricity price setting above for setting of boiler price After finish setting of bo...

Page 36: ...n Dec Steps 1month Select Confirm 10 34am Mon Dec Yes Smart After selecting for the external pump Schedule Schedule setting Start time Pattern 1 3 00am Start time Pattern 2 9 00am Start time Pattern 3 4 00pm Start time Pattern 4 9 00pm For each season there are total 4 patterns can be set Schedule setting Select Confirm 10 34am Mon Season 3 Season 2 Bivalent connection Season 1 Price Pattern 1 2 3...

Page 37: ...he previous set value of Electricity price 1 to Electricity price 10 When the price is set to 0 the electricity price will be treated as 0 0 kWh It is for the convenience of installer when 0 0 is the desired setting value for a particular time Season 1 Pattern 1 Price kWh Range 0 10 Steps 1 Select Confirm 10 34am Mon 0 0 0 5 10 External SW No 5 11 Solar connection The optional PCB connectivity mus...

Page 38: ...ure 5 C Set Antifreeze temperature Yes After selecting the tank T ON temperature T OFF temperature After setting the antifreeze temperature 80 C Set Hi limit 5 12 External error signal No 5 13 Demand control No 5 14 SG ready No Yes 120 Capacity 1 2 of DHW in Heat in and Cool in C 5 15 External compressor SW No 5 16 Circulation liquid To select whether to circulate water or glycol in the system Wat...

Page 39: ...e Manual 5 20 Defrost signal To turn on defrost signal to stop fan coil during defrost operation If defrost signal set to yes bivalent function will not available to use No 5 21 Pump flowrate To set variable flow pump control or fix pump duty control T 5 22 DHW Defrost Allow system to run defrost by using hot water instead of room unit for better room comfort Yes 5 23 Heating control To select uni...

Page 40: ...r is connected It is to measure energy generation of heat pump unit during heating cooling and DHW operation one generation meter system or during heating and cooling only two generation meter system Tank meter Set Tank meter to Yes when this generation meter is connected It is to measure energy generation of heat pump unit during DHW operation Only available to select when Heat cool meter is set ...

Page 41: ...y data displayed on the remote controller is obtained through heat pump s internal calculation If Approx is NOT shown on Energy Monitor display data displayed on the remote controller is obtained by External Meters Data stored on the Aquarea unit can be mixed between internal calculation and External Meters In order to know the exact consumption or generation please use as reference always the Ext...

Page 42: ...curve X axis 5 C 15 C Y axis 55 C 35 C Input the 4 temperature points 2 on horizontal X axis 2 on vertical Y axis Temperature range X axis 20 C 15 C Y axis See below Temperature range for the Y axis input 1 WH UD model 20 C 60 C 2 WH UH model Back up heater is enabled 25 C 65 C 3 WH UH model Back up heater is disabled 35 C 65 C 4 WH UX model 20 C 60 C If 2 zone system is selected the 4 temperature...

Page 43: ... turn on Heater ON OFF Water temperature for heater ON 4 C Setting of water temperature to turn on from water set temperature Heater ON OFF Water temperature for heater OFF 2 C Setting of water temperature to turn off from water set temperature 6 2 1 2 Cool To set various water ambient temperatures for cooling Water temperatures for cooling ON and T for cooling ON 1 The system is locked to operate...

Page 44: ... zone system is selected temperature set point must input for Zone 2 Zone 1 and Zone 2 will not appear on the display if only 1 zone system T for cooling ON 5 C Set T for cooling ON This setting will not available to set when pump flowrate set to Max duty 6 3 1 2 Auto Automatic switch from Heat to Cool or Cool to Heat Outdoor temperatures for switching from Heat to Cool or Cool to Heat Outdoor tem...

Page 45: ... will show 3 functions at a time Floor operation time max 8 00 Maximum time for floor operation in hours and minutes Tank heat up time max 1 00 Maximum time for heating the tank in hours and minutes Tank re heat temp 8 C Set temperature to perform reboil of tank water Sterilization Monday Sterilization may be set for 1 or more days of the week Sun Mon Tue Wed Thu Fri Sat Sterilization Time 12 00 T...

Page 46: ...ration ON OFF of the pump Flow rate XX X L min Max Duty 0x40 0xFE Pump ON OFF Air Purge 7 2 Pump down To set the pump down operation Pump down operation ON 7 3 Dry concrete To dry the concrete floor walls etc during construction Do not use this menu for any other purposes and in period other than during construction Edit to set the temperature of dry concrete ON Edit Edit Stages 1 Temperature 25 C...

Page 47: ...s Select Single when one remote controller is connected Select Dual when two remote controllers are connected Second remote controller can be used for zone 2 room temperature control Single Selection of one or two remote controllers Dual Single When Dual is selected Main remote controller RC 1 will start to communicate with second remote controller RC 2 and display RC 1 RC 2 sync in progress They ...

Page 48: ...re check Ensure that the water pressure is between 0 5 bar and 3 0 bar In case the water pressure is out of the above range consult an authorised dealer Water pressure can be checked through following method Go to System check System information Water pressure Water filter Clean the water filter at least once a year Failure to do so may cause the filter to clog up which may lead to system breakdow...

Page 49: ...ng up and venting until all air has been removed and the pressure is correct The climate system may require topping up after venting User In order to ensure optimal performance of the units user may inspect and clear any obstruction on the air inlet and outlet vents of the outdoor unit Users should not try to service or replace parts of the unit Contact authorised dealer for scheduled inspection D...

Page 50: ...ger time to heat up System does not heat up instantly System will take some time to heat up the water if it starts to operate at cold water temperature Backup heater is automatically turned ON when it is disabled It is caused by the protection control of the indoor unit heat exchanger Operation starts automatically when the timer is not set Sterilization timer has been set Loud refrigerant noise c...

Page 51: ...98 High pressure protection H99 Indoor freeze prevention Error No Error explanation F12 Pressure switch activated F14 Poor compressor rotation F15 Fan motor lock error F16 Current protection F20 Compressor overload protection F22 Transistor module overload protection F23 DC peak F24 Refrigerant cycle error F25 1 2 Cool heat cycle error F27 Pressure switch error F29 Low discharge super heat F30 Wat...

Page 52: ...rt phone device to prevent miss operation Do not use other remote control communication and operation device not specified by an authorised dealer or specialist Use under the agreement of Terms of Service and Handling of Personal Information of Panasonic Smart Application For extended non use of Panasonic Smart Application disconnect the network adaptor from the device Information for Users on Col...

Page 53: ...with an external ignition source there is a possibility of ignition This symbol shows that the Operation Instructions should be read carefully This symbol shows that a service personnel should be handling this equipment with reference to the Installation Instructions This symbol shows that there is information included in the Operation Instructions and or Installation Instructions ...

Page 54: ...Memo ...

Page 55: ...Memo ...

Page 56: ...ountry Hotline Phone Number Country Hotline Phone Number Austria 0800 700666 Hungary 36 1 382 60 60 Baltic 46 8 680 26 50 Netherlands 31 0 736402538 Bulgaria 359 2 971 29 69 Norway 47 210 339 99 Croatia 36 1 382 60 60 Poland 48 22 29 53 727 Czech Republic 420 236 032 511 Spain 34 0 902 153 060 Denmark 45 369 277 99 Sweden 46 0 8 566 426 88 Finland 358 923 195 432 Switzerland 0800 001074 France 33 ...

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