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Installation Guide

Wireless Sensor Camera

Model No.

VL-WD812EX

(Wireless sensor camera 

is described as "camera" 

in this guide.)

Note to the installer

■  Please read this guide carefully, and install the product safely and correctly by following the 

instructions. Carefully read the information found in the section titled "For your safety" in 

particular. 

■  Only use attachments/accessories specified by the manufacturer.

■  The installation shall be carried out in accordance with all applicable installation rules.

■  Panasonic assumes no responsibility for injuries or property damage resulting from failures 

arising out of improper installation or operation inconsistent with this guide. Additionally, any 

resulting malfunction will not be covered under the warranty.

■  After installation, make sure to leave this guide with the customer.

Supplied accessories for installation

□ Cap removement tool x 1

□ Power supply unit x 1

□ Screw cover x 4

□ Cable binder x 2

□ Washer x 1

□ Wall mount bracket x 1

□ Screw x 4

□ Sensor range cap 

 x 1 set of 4

Used to attach the 

wall mount bracket 

to the camera

Used to remove the 

sensor range caps 

from the camera

Used when 

attaching the safety 

wire to the wall

Power supply unit and related items

Used for the heat 

sensor

(4 mm × 20 mm)

4 mm

Important:

 

You will need the following additional items to install and configure the camera.  

[Locally procured]

  – Screws (for wall mount bracket: × 4, for safety wire: × 1): 

Prepare the screws (

 the drawing on the right) according to the 

material, structure, strength and other factors of the mounting area 
and the total weight of objects to be mounted.

  – Power cables (AC/DC cables), wires (for an external sensor connection):

Prepare cables and wires of the appropriate specification. (

 "Wire type and length")

 

● Retain the cap removement tool and any unused sensor range caps as they may be needed 

when making adjustments in the future.

For your safety

To prevent severe injury and loss of life/property, read this section carefully before using the 
product to ensure proper and safe operation of your product.

WARNING

CAUTION

 

● Refer installation work to the dealer. 

Installation work requires technique and experiences. Failure to observe this may 
cause fire, electric shock, injury, or damage to the product. Consult the dealer.

 

● Electrical connection work should be performed by certified personnel only. Certification 

is required for performing electrical connection work. Consult your dealer.

 

● Use only the specified power supply unit.

 

● Do not attempt to disassemble or modify this product. Contact an authorised service 

centre for repairs.

 

● Never install wiring during a lightning storm.

 

● Do not connect non-specified devices.

 

● Do not connect a power cable to a terminal that is not specified in this guide.

 

● When opening holes in walls for installation or wiring, or when securing the power 

cable, make sure you do not damage existing wiring and ductwork.

 

● Do not make any wiring connections when the power supply is turned on.

 

● Do not use the supplied power supply unit for outdoor installations (it is for indoor use 

only).

 

● Do not install the power supply unit in the following places:

- Places where the power supply unit may be splashed with water or chemicals.
- Places where there is a high concentration of dust, or high humidity.

 

● Do not leave the power cable exposed outdoors.

 

● Do not perform any actions (such as fabricating, twisting, stretching, bundling, forcibly 

bending, damaging, altering, exposing to heat sources, or placing heavy objects on the 
power cable) that may damage the power cable. Using the product with a damaged 
power cable may cause electric shock, short circuits, or fire. Contact an authorised 
service centre for repairs.

 

● Mount the wall mount bracket so that the " UP" mark faces up. Caulk the mounting 

face of the wall mount bracket, except for the bottom part of the bracket, with a water-
resistant sealant, making sure to fill in any gaps. If the bracket is mounted upside down 
or if the bracket is not properly waterproofed, water may enter, which may result in fire 
or electric shock.

 

● Do not install or use the product in an inflammable atmosphere. Failure to observe this 

may cause an explosion resulting in injury.

 

● Do not install or use the product in health care facilities if any regulations posted in 

the area instruct you not to do so. Hospitals or health care facilities may be using 
equipment that could be sensitive to external RF (radio frequency) energy.

 

● Do not install or use this product near automatically controlled devices such as 

automatic doors and fire alarms. Radio waves emitted from this product may cause 
such devices to malfunction, resulting in an accident.

 

● Do not mount the bracket in an unstable location, in a location subject to frequent 

vibration, on a ceiling, or on a weak wall. (Do not mount on plaster board, concrete 
blocks, wooden materials exposed to the outdoors, walls with very rough surfaces, or 
surfaces that are narrower than the width of the wall mount bracket.) There is a risk of 
injury if the product falls, or of fire or electric shock if water enters the product.

 

● Keep the sensor range caps out of the reach of children. There is a risk of swallowing. 

In the event they are swallowed, seek medical advice immediately.

 

● If the wiring is underground, do not make any connections underground.

 

● If the wiring is underground, make sure the power cable and other wiring is properly 

waterproofed by running the cables through a conduit.

 

● The safety wire must be used when mounting the product. There is a risk of injury if the 

product falls.

Precautions for installation

Before installation

The main monitor station (called "main monitor") and the camera use radio waves to communicate 

with each other. (The product operates in the frequency range of 1.88 GHz to 1.90 GHz, and the 
RF transmission power is 250 mW (max.).) Read the following and install the product in an appro-
priate location.

Operation distance: up to 100 m 

(with no obstacles)

Main monitor

Communication between the main monitor and the camera

Confirming the signal condition at the installation location

 

● The maximum communication distance between the main monitor and the camera (up to 

100 m) may be shortened when the product is used in places where there are the following 
obstacles between the main monitor and the camera.

If there are the above obstacles, images displayed on the main monitor may be distorted 
or delayed, audio may cut out, and the product may not be usable. In this case, the cam-
era’s indicator lamp lights or flashes red. (

"Camera signal status" below.)

If your Video Intercom System includes a sub monitor, it can be used to easily check the sig-
nal status. (If there is no sub monitor, use a camera.)

 

● You can rectify these problems by using an optional DECT Repeater VL-FKD2EX to 

relay the signal from the main monitor. (

 Operating Instructions of the Video Intercom 

System)

By taking the sub monitor to the installa-
tion site, you can confirm the signal status 
on the sub monitor’s screen.

Temporarily connect the camera and the 
power supply unit to turn on the camera, 
and then register it to the main monitor. 
Later, you can take the camera to the 
installation site and confirm the signal sta-
tus using the camera’s indicator lamp. 

■ 

Using the sub monitor to confirm

■ 

Using the camera to confirm

 

● In direct sunlight or directly under an 

outdoor light (even if the surrounding 
areas are within the operational 
temperature range, portions of the product 
may become hot)

 

● Areas subject to frequent vibration, shock, 

or impact

 

● Near fire, heating devices, or magnetic 

fields (such as near magnets)

 

● Near heating or cooling systems, 

including outdoor equipment such as air 
conditioning unit compressors

 

● In greasy or moist locations

 

● Near devices that emit radio waves, such 

as mobile phones

Do not install in these locations

■ 

To prevent deformation, discolouration, malfunction, operational failure

■ 

Incorrect detections may occur in the following locations

 

● Areas where people approach from 

directly in front of the camera, such as 
narrow walkways

 

● In areas where objects move naturally, 

such as where the wind blows trees or 
hanging laundry (temperature variation 
and motion may cause incorrect 
detections)

 

● In areas with strong winds (wind can vibrate the camera, causing incorrect motion detection.)

 

● Where reflective objects are in front of the camera and can interfere with the heat 

detection, such as glass.

 

● In areas where brightness changes easily (for example where shadows form in the 

afternoon and where lights turn on at night)

 

● In areas where backlight occurs (faces in the dark may not be able to be identified.)

 

● If a strong light is shining on the camera, the visitor’s face may not be distinguishable.

Do not place the camera in the following locations. 
– Where most of the background is the sky.
– Where the background is a white wall, and direct sunlight will reflect off it.
– Where direct sunlight will shine on the camera.

 

● In areas subject to breezes from fans, air 

conditioning unit compressors, or hot water 
heaters, or areas affected by car exhaust 
(severe temperature variations may cause 
incorrect detections)

 

● On high-traffic streets

(passing cars may cause detections even 
if they are more than 5 m away)

Privacy and rights of portrait

When installing or using the camera, please take into consideration the rights of others with regard 
to privacy.

 

● It is generally said that "privacy" means the ability of an individual or group to stop information 

about themselves from becoming known to people other than those whom they choose to give 
the information. "Rights of portrait" means the right to be safe from having your own image taken 
and used indiscriminately without consent.

The camera has 2 sensors: the motion detection sensor and the heat sensor.
Please read the following information about the camera’s motion detection sensor and heat sensor 
before deciding where to mount the camera.

Sensor characteristics and detection range

Motion detection

Motion detection

Motion detection sensor

Heat sensor

Detection 

method

The camera detects changes in the 
images being displayed.

 

● The camera detects changes in the 

brightness levels of moving objects.

The camera detects temperature 
differences of objects in the images 
being displayed.

 

● The heat sensor uses infrared rays to 

detect temperature differences within 
its range that are emitted naturally by 
people, animals, etc.

Main  

character-

istics

Easily detects movement in the day-
time or when it is bright.

 

● Movement may be incorrectly 

detected when the moving object 
and the background have a similar 
colour.

 

● Movement may be incorrectly 

detected when there are sudden 
changes to the overall brightness 
levels such as when external lights 
are used.

Easily detects when there is a big dif-
ference between the temperatures of 
objects and the surrounding environ-
ment, such as in winter or late at night.

 

● The sensor cannot easily detect 

when there is no difference between 
the temperatures of objects and the 
surrounding environment, such as in 
summer or during the daytime.

 

● If the camera is mounted facing 

a road, the sensor may detect 
incorrectly due to interference caused 
by the heat from passing cars.

Detection 

range

Entire viewed image

 

● The detection range can be reduced.

 

 "Changing the detection 

range of the motion detection sen-

sor" on the reverse side

Part of viewed image (grey area)

 

● The detection range can be changed.

 

"Changing the angle of the 

heat sensor"
"Using the sensor range caps" on 

the reverse side

Easy to 

detect/

Difficult 

to detect

 

It is difficult to 

detect movement 

directly towards the 

front of the camera.

It is easy to detect 

movement sideways in 

front of the camera.

Detection range

Camera

This is the same for the 

motion detection sensor 

and the heat sensor.

 

● The motion detection sensor and heat sensor are not designed to be used in situations that 

require high reliability. We do not recommend use of the motion detection sensor and heat 
sensor in these situations.

 

● Panasonic takes no responsibility for any injury or damages caused by use of the motion 

detection sensor and heat sensor.

Sensor operating range

In the default settings, the motion detection sensor and heat sensor operate in the following way 
depending on changes to the brightness levels.

Daytime or when it is bright

At night or when it is dark

Motion detection sensor
Heat sensor

 

● The brightness level is automatically determined by the camera when viewing images.  

A timer can be configured to switch the modes between day and night modes at specified times. 
(

 [Day and night switch] setting in the Operating Instructions of the Video Intercom System)

 

● The settings can be configured to match the installation environment by only operating the 

motion detection sensor and heat sensor at certain times, for example only during the day 
or only at night. (

 [Heat sensor detection] and [Motion detection] settings in the Operating 

Instructions of the Video Intercom System)

To detect visitors at the entrance (gate) without detecting cars in the street

Installation example

 

A

 

(detect visitors)

Ideal example

Poor example

 

It is easy to 

detect visitors 

moving side-

ways in front of 

the camera.

W

all of house

Camera

Street

Entrance

Distance: 

approx. 3 m

Visible image:

 

Visitors moving sideways are visible, and 

cars in the street are less likely to cause 

incorrect detections.

 

 

It is difficult to 

detect visitors 

moving toward 

the camera.

W

all of house

Camera

Street

Entrance

Visible image:

 

Cars in the street are more likely to cause 
incorrect detections.

Installation example (using a commercially available external sensor)

You can connect commercially available external sensors to the external input terminal.

 

● In this case you must use the main monitor to change the camera’s [Sensor selection] setting.   

(

 Operating Instructions of the Video Intercom System)

 

● Refer to "About the external input terminal" (

above right) and connect the external sensor 

properly according to its specifications.

By configuring the [Sensor selection] 

setting so that only the external sensor 

is used, cars visible by the camera are 

less likely to be incorrectly detected.

Visible image:

Visitors pass in 

front of the exter-

nal sensor and are 

easy to detect even 

if they approach 

the camera.

W

all of house

Street

Commercially available external sensor

Entrance

Camera

If you want to detect visitors as well as see the view directly in 

front of the camera, use a commercially available external sensor.

About the sensors

 (motion detection sensor and heat sensor)

To detect people entering a garage without detecting cars in the street

Installation example 

B

 

(detect people entering a garage)

Ideal example

Poor example

It is easy to 

detect people 

moving side-

ways in front of 

the camera.

Street

 

● To prevent faces from being obscured by tall 

vehicles, adjust the installation location and 
angle of the camera.

Visible image:

 

People moving sideways are visible, and 

cars in the street are less likely to cause 

incorrect detections.

It is difficult to 

detect people 

moving toward 

the camera.

Street

Camera

Visible image:

 

Cars in the street are more likely to cause 
incorrect detections.

Installation example (using a commercially available external sensor)

You can connect commercially available external sensors to the external input terminal.

 

● In this case you must use the main monitor to change the camera’s [Sensor selection] setting. 

(

 Operating Instructions of the Video Intercom System)

 

● Refer to "About the external input terminal" (

above right) and connect the external sensor 

properly according to its specifications.

People pass in front 

of the external sen-

sor and are easy to 

detect even if they 

approach straight to 

the camera.

Street

Commercially available external sensor

Camera

By configuring the [Sensor selection] 

setting so that only the external sensor 

is used, cars visible by the camera are 

less likely to be incorrectly detected.

Visible image:

If you want to detect people as well as see the view directly in 

front of the camera, use a commercially available external sensor.

About the external input terminal

 (for an external sensor connection)

Choose an external sensor that is compatible with the specifications of the external input terminal.

 

● After connection, use the main monitor to select the contact type ([Make contact] or 

[Break contact]) that matches the device. (

 [External sensor] setting in the Operating 

Instructions of the Video Intercom System)

■ 

External input terminal specifications

Detection can occur when the terminal is closed or opened.

 

● Voltage when open: approx. 9 V

 

● Current when closed: approx. 6 mA (detection occurs after 0.1 s of continual close/open)

■ 

Wire type and length

 (

 "Wire type and length" below)

Bracket cover

External input terminal

Do not connect 

anything to this 

terminal.

Cover

Lift the tab 

to open the 

cover

About installation

 

● Install so that the power shutoff device is located near the power supply unit and is easily 

accessible.

 

● Use 600 V AC or higher insulated wiring.

Wire type and length

Installation overview

Wiring run

Wire type

*1

Diameter

Length (Max.) 

A

Camera - 

Power supply unit

φ 0.65 mm

22 AWG

50 m 

φ 1.0 mm

18 AWG

100 m

B

Power supply unit - 

AC power source

φ 1.2 mm

17 AWG

No requirement

φ 2.0 mm

12 AWG

C

Camera - 

External sensor

φ 0.5 mm

24 AWG

According to specification of 

connected device. Must be no 

longer than 20 m.

φ 0.8 mm

20 AWG

*1 Type: Single-pair cable with outer sheath (jacket)
  Conductor: Copper solid
  Outer diameter 

A

,

C

: φ 8 mm (Max.)

 

● A certified power supply wiring has to be used with this equipment. The relevant 

national installation and/or equipment regulations shall be considered. A certified power 
supply wiring not lighter than ordinary polyvinyl chloride flexible wiring according to IEC 
60227 shall be used.

Before installing the camera on the wall, be sure to register the camera to the main monitor 
nearby so that you will be able to check the signal strength at the installation point.

Temporarily connect the camera and the power supply unit to turn on the camera, and 
then register the camera to the main monitor. (

 below)

Check that the signal can reach from the camera’s installation location.  
(

 "Confirming the signal condition at the installation location")

Install the power supply unit. (

 reverse side)

Install the camera. (

 reverse side)

Temporarily connecting to the power supply unit

Registering to the main monitor

Temporarily connecting is necessary to register the camera to the main monitor and to confirm 

the condition of the signal at the installation location.
Refer to "Installing the power supply unit and camera" on the reverse side for information 

about connecting a cable from the camera to the power supply unit.

 

● Make sure you turn off the power 

at the breaker before connecting 
a power cable.

 

● Make sure you attach the cable 

covers after you make the 
temporary connection.

Temporarily connect the camera to turn it on, and then register it to the main monitor as 
explained below.

 

● You cannot register more than one camera at a time. Register each camera one at a time.

 

● The operations described here are based on the VL-SWD501EX series main monitor. See 

the Operating Instructions of the Video Intercom System for more information.

Main monitor operation

1

2

Camera operation

3

To end the operation, press 

 

on the main monitor.

From the top menu of the main monitor, touch 

 → 

→ [Register/Cancel] → [Register] → [Camera] → the camera number of the camera 
to be registered.

 

● After this, use the camera and complete the following steps within about 5 minutes.

2-1

  Peel open the register button 

cover (

A

) and use the thin 

end of the cap removement 

tool (accessory) to press and 

hold the register button (

B

) for 

about 3 seconds.

2-2

  Make sure to firmly close the 

register button cover.

 

● The camera’s indicator lamp (

C

flashes in green during registration. 
When registration is complete, 
a beep sounds and the indicator 
lamp lights in green.

Perform the following registra-

tion procedure while the cam-

era is turned on.

(Rear of camera)

A

C

Lit 

green

Lit red

Lit 

orange

Flashing 

red

Strong

Strong

Weak

Weak

Out of 

range

Out of 

range

Install within this range

Install within this range

Difficult to detect

Camera

Cable covers

Screws

(Part No. VL-PS240)

Sub monitor signal condition

Camera signal status

Camera

 

● Areas subject to extreme temperature 

variation (which can lead to condensation)

 

● Near ocean coasts, where sea breezes 

will contact the product directly, or near 
sulphuric hot springs (exposure to salt can 
reduce the product’s life expectancy)

 

● Near TVs, radios, computers, air 

conditioners, boiler control panels with 
intercom, or home security equipment 
(these may cause noise)

 

● Near satellite broadcast receiving devices, 

including tuners, TVs with built-in satellite 
tuners, and recorders (broadcast images 
may be distorted)

 

● Areas where hydrogen sulphide, ammonia, 

dust, or noxious gases are present

B

Note:

 

● The illustrations in the supplied manual(s) may vary slightly from the actual product.

 

● Metal doors or metal shutters.

 

● Heat insulation including aluminium foil.

 

● Concrete walls or walls made of galvanized iron sheet.

 

● If the wireless monitor station (called "sub monitor") is being used in a different 

building, or a different part of the house, i.e. a different floor to the where the main 
monitor has been installed.

 

● Many walls

 

● Double insulated glass windows

Preventing fire, electric shock and short circuits

Preventing accidents and injuries

Preventing electric shock

Preventing injury

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