Panasonic VL-VM701 Installation And Operating Instructions Manual Download Page 46 | Manualshive

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6.1 Basic troubleshooting

For advanced troubleshooting, refer the information on the following web site.

https://panasonic.net/cns/pcc/support/intercom/vl-vm

If the system does not operate correctly, particularly after installing or modifying the system, first check the
following points.

R

Power is supplied to each device

R

All cables are connected correctly and fully inserted into the terminals (see page 36 to 39)

R

The in/out connections between units are correct (see page 36 to 38)

R

The DIP switch settings for the lobby station are correct (see page 40)

R

The DIP switch settings for the distributor are correct (see page 41 to 42)

Red lit or flashing indicators for the distributor

Indicators lit or flashing in red indicate there is an error. See "4.8 Distributor POWER and ACCESS indicators
(Page 43)" for more information.

General issues

Problem

Cause & Solution

Page

Calls are disconnected.

R

The call with higher priority was made by pressing a button on
another lobby station, causing the current call to be
disconnected.
→ Wait and try again later.

R

The current call timed out and was disconnected.
→ To conserve system resources, all calls time out and are

disconnected after a programmed amount of time.

Cannot monitor lobby
stations from the main
monitor.

R

Lobby stations connected to extension boxes may not be able
to be monitored from main monitors.

R

Another lobby station and the main monitor are on a call.

Cannot monitor lobby
stations selected from the
monitor list on the main
monitor.

R

If the selected lobby station is connected to an extension box,
it may not be able to be monitored from main monitors.

Main monitor display issues

Image from

Display

Cause & Solution

Page

Lobby station

R

No image is
displayed.

R

Images have
poor quality.

R

The cables are not correctly connected.
→ Check cable connections and make sure that all

cables are fully inserted into the terminals.

R

Power is not connected to all units.
→ Check the power connection and connect power to

all units.

R

“

Doorphone

unavailable

”

is displayed.

R

It is displayed when calls from the lobby station are
disconnected.
→ This is not a device malfunction. Wait for the

message to disappear from the display.

R

It is displayed when monitoring a lobby station when
another main monitor is already on call with or
monitoring the lobby station.
→ This is not a device malfunction. Either wait for the

message to disappear from the display or press the
OFF button.

–

46

6. . Other information

6. Other information

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Summary of Contents for VL-VM701

Page 1: ...wiring is not available This system is an auxiliary system it is not designed to provide complete protection from property loss Panasonic will not be held responsible in the event that property loss occurs while this system is in operation Note to the installer R This document includes instructions for both installation and operation See the section titled 4 Installation for installation instructi...

Page 2: ...20 4 2 Installing the power supply unit sold separately 20 4 3 Installing the lobby station 25 4 4 Installing the extension box sold separately 34 4 5 Installing the distributor sold separately 35 4 6 Wiring Connections 36 4 7 DIP switch settings 40 4 8 Distributor POWER and ACCESS indicators 43 4 9 Connecting other devices 43 4 10 Room name plates 44 5 Basic Operations 5 1 System conditions and l...

Page 3: ...vided for connecting other devices to the system 1 1 1 Main features Easy installation A flexible system that accommodates up to 32 rooms can be designed by combining call button modules The lobby station supports the two main wiring methods star and bus Easy maintenance Our unique front access nameplates are easily changed even after the lobby station is installed 3 1 Introduction 1 Introduction ...

Page 4: ...on Star wiring example Example 32 call buttons on the lobby station 16 15 14 13 4 3 2 1 32 31 30 29 20 19 18 17 A G H D B Bus wiring example Example 1 16 call buttons on the lobby station 4 3 2 1 H A D C E B G 4 1 Introduction ...

Page 5: ...nits differs depending on the number of devices used D Power supply unit VL PS2410 The number of required power supply units differs depending on the number of devices used E Distributor VL VM701 Up to 8 F Extension box VL V703 Up to 1 G K IN connection device example access controller and or open door sensor etc Up to 2 Up to 2 H Electric lock 1 per lobby station 1 per lobby station 1 See page 18...

Page 6: ...Blank panel 2 2 VL VM801 Extension cable 1 1 VL VM603 Back box 2 2 1 1 VL VM503 1 Surface mount cover 1 2 2 1 1 VL VM902 VIGIK panel 2 1 Small type lobby station example Module Model no Number of room buttons Unit pcs 24 16 8 7 6 VL VM101 Camera module 1 1 1 1 1 VL VM301 1 button module VL VM302 2 button module 1 VL VM303 3 button module 1 VL VM304 4 button module 6 4 2 1 1 VL VM901 Blank panel 1 ...

Page 7: ... product and power supply unit may be splashed with water or chemicals Places where there is a high concentration of dust or high humidity R Do not push any objects through the openings of the product R If any of the following conditions occur disconnect the power supply unit from the power outlet and then refer servicing to an authorised service centre The product emits smoke an abnormal smell or...

Page 8: ...eneral information R The available products differ depending on your region For more information please consult your dealer R In the event of problems you should contact your equipment supplier in the first instance R After removing the product and any included items from the packaging store dispose or recycle the packaging as necessary Note that certain types of packaging may be a suffocation or ...

Page 9: ...or the purpose of recycling to facilitate effective utilization of resources please return this product to a nearby authorized collection centre registered dismantler or recycler or Panasonic service centre when disposing of this product Please see the Panasonic website for further information on collection centres etc or call the toll free number below Website http www panasonic com in corporate ...

Page 10: ...ck Used to connect wires to the K OUT connection terminals 1 6 pin terminal block Used to connect wires to the K IN 4 pins and connection terminals when using bus wiring 2 pins 1 DC terminal block Used to connect wires from the power supply unit to the lobby station 1 VL VM301 Item Quantity 1 button module 1 Flat cable Used to connect modules 1 2 pin terminal block Used when using star wiring 1 Sp...

Page 11: ...re when replacing name plates 2 Screw 2 mm 3 mm Used to prevent the removal of name plates 3 VL VM303 Item Quantity 3 button module 1 Flat cable Used to connect modules 1 2 pin terminal block Used when using star wiring 3 Spare button Used as a spare when replacing name plates 2 Name sheet Used as a spare when replacing name plates 4 Screw 2 mm 3 mm Used to prevent the removal of name plates 5 11 ...

Page 12: ...nt the removal of name plates 6 VL VM901 Item Quantity Blank panel 1 VL VM801 Item Quantity Extension cable Used to connect 2 frames of a lobby station together 1 VL VM902 for France Item Quantity VIGIK panel 1 Waterproof rubber 1 Used when attaching the VIGIK reader 1 1 The waterproof rubber is fixed to the panel with tape Remove the waterproof rubber when attaching the panel VL VM602 small type ...

Page 13: ... lobby station to the back box 1 Hexalobular wrench 1 VL VM603 large type Item Quantity Back box 1 Item Quantity Frame Used to assemble modules 1 Side plate Used to secure and attach the left and right sides of modules 2 Screw 3 mm 5 mm Used to attach modules to side plates 14 Upper lower plate Used to attach the back box to a wall 2 Screw 4 mm 25 mm Used to secure the upper and lower plates 4 Hex...

Page 14: ...cket 8 Hex wrench 1 Dustproof sheet Used to attach the sheet to the bottom of the back box 1 VL VM503 large type Item Quantity Surface mount cover 1 Bracket Used to attach the surface mount cover to the back box 4 Hex screw 3 mm 5 mm Used to attach the bracket to the back box Used to attach the surface mount cover to the bracket 8 Hex wrench 1 Dustproof sheet Used to attach the sheet to the bottom...

Page 15: ... 3 Power supply unit VL PS240 0 6 A type Item Quantity Power supply unit 1 Screw 4 mm 40 mm Used to secure the power supply unit to the wall 2 Cable binder Used to secure the AC and DC wires 2 VL PS2410 2 5 A type Item Quantity Power supply unit 1 Screw 3 8 mm 20 mm Used to secure the power supply unit to the wall 2 Cable binder Used to secure the AC and DC wires 2 15 3 Preparation ...

Page 16: ...ble connector Used to connect modules together K DIP switches See page 40 L K OUT connection terminals output Used to send signal to an electric lock M K IN connection terminals input Used to receive signals from an access controller and or open door sensor etc N Line connection terminals for bus wiring Used to connect to distributors or extension boxes when using bus wiring O DC IN connection ter...

Page 17: ...utor ID setting See page 41 D DC IN connection terminals for power supply Used to connect the distributor to the power supply unit E POWER indicator See page 43 F ACCESS indicator See page 43 G Hook for tying cables to with a cable binder H Power switch I Connection terminals for main monitors J DIP switches for room number ID setting See page 42 K Function button For internal use only L Reset but...

Page 18: ...the back box and surface mount cover sold separately External material Stainless steel surface mount cover Aluminum partially PC and ABS Talking method Hands free Image sensor 1 4 inch CMOS sensor approx 1M pixels Viewing angle Horizontally approx 170 Vertically approx 110 Minimum illuminance required 1 lx within approx 50 cm from the camera lens Lighting method White coloured LED lights IP rating...

Page 19: ... sold separately The power supply unit is for indoor use only Power source Input 220 240 V AC 0 2 A 50 60 Hz Output 24 V DC 0 6 A Dimensions mm height width depth excluding protruding sections Approx 116 100 54 Mass weight Approx 230 g Operating environment Ambient temperature approx 0 C to 50 C Relative humidity non condensing up to 90 Installation method Attach to DIN rail Wall mount using inclu...

Page 20: ...lling onto low strength walls such as gypsum board ALC autoclaved lightweight concrete concrete block or veneer less than 18 mm thick walls 4 2 Installing the power supply unit sold separately Required items Power supply unit VL PS240 or VL PS2410 sold separately Cable binders included with power supply unit Screws included with power supply unit Wires for AC and DC connection user supplied See 4 ...

Page 21: ...each DC wire and which terminal each wire should be connected to and insert the DC wires as shown CAUTION R Insert the power cables firmly all the way into the terminals If the cables are not inserted all the way heat may be generated 4 Tighten the terminal screws to secure the AC and DC wires bare wire area to the terminals and then use the cable binders to secure the AC and DC wires jacketed are...

Page 22: ...way into the terminals If the cables are not inserted all the way heat may be generated 4 Tighten the terminal screws to secure the AC and DC wires bare wire area to the terminals and then use the cable binders to secure the AC and DC wires jacketed area to the cable binder holes on the top and bottom on the power supply unit Example DC terminal 1 is used D C B B A A Example DC terminal 1 6 are us...

Page 23: ... units In order to start up distributors A maximum of 8 that use bus wiring use either the VL PS240 or VL PS2410 power supply units in one of the following arrangements n Number of operable VL VM701 distributors Number of connectable distributors With VL MV10 main monitor With other main monitors Power supply unit VL PS240 0 6 A type Up to 1 distributor VL PS240 can only be used in systems with 1 ...

Page 24: ...ply unit on the top of the DIN rail R At this point the power supply unit will be hanging from the DIN rail but will not be secure 2 Pull the lever B down make sure the bottom of the power supply unit is flat against the DIN rail and then release to lever R The bottom hook C will slide up securing the bottom of the power supply unit to the DIN rail A B C VL PS240 B C A VL PS2410 4 2 5 Attaching di...

Page 25: ...product s life expectancy R Install the product away from electronic appliances such as TVs radios personal computers air conditioners boiler control panels with intercom home security equipment wireless devices or digital cordless phones R Dust protection water protection is IP55 Only when installation work specified in this document is properly performed and appropriate water protection treatmen...

Page 26: ...d down the left and right side plates C secure them using the screws D Make sure that each module is securely attached R The included number of screws differs according to the back box type large or small connected to C C D D 4 3 3 Connecting flat cables 1 Remove each terminal cover A from each module A 1 R Remove the terminal cover of the attached module 2 Connect the flat cable B from the camera...

Page 27: ...ing guidelines Max 9 mm Max 44 mm Max 36 mm Max 32 mm Max 25 mm Max 18 mm 1 Remove the waterproof rubber from the panel and then remove the screws A on the left and right side of the module and panel A 2 As shown in the following illustration securely attach the VIGIK by following the instructions in the documentation for the VIGIK R The word UP should be facing up A Waterproof rubber included wit...

Page 28: ...ns of the back box VL VM603 large type back box Front view Side view 295 mm 110 mm 50 mm VL VM602 small type back box Front view Side view 206 mm 110 mm 50 mm 2 Open the knockout holes of the back box and then pass all the necessary cables and the following wires through the knockout holes wires from the power supply unit wires from the electric lock and K IN connection device example access contr...

Page 29: ... 2 Wire type and maximum wire length Page 39 6 Attach the lobby station to the back box and then use the hexalobular wrench to secure the lobby station to the back box using 1 hexalobular screw A R Do not cover the water drain holes B B A Note R Required pull out capacity of a single screw is 294 N 30 kgf or more If this criteria is not met make sure to take additional measures to increase strengt...

Page 30: ...tion about the distributor DIP switches when using bus wiring 5 Connect the wires and cables to the lobby station R See 4 6 2 Wire type and maximum wire length Page 39 6 Attach the lobby station to the back box and then use the hexalobular wrench to secure the lobby station to the back box using 1 hexalobular screw A R Do not cover the water drain holes B B A 7 Attach the surface mount cover A to ...

Page 31: ...to increase strength Installing 2 frames of a lobby station When connecting 2 frames of a lobby station together use the extension cable sold separately and install to the wall as follows A G B C D E F A Wall B Back box C Extension cable VL VM801 sold separately approx 1 m D Holes E Pass extension cables from hole behind the wall F Space is required to fasten screws when attaching the surface moun...

Page 32: ...circuit type electric locks COM and NO For normally closed circuit type electric locks 5 Insert the wires from the K IN connection devices into the 6 pin terminal block tighten the terminal block screws and then attach the terminal block to the K IN connection terminals R Connect the wires as follows K IN 1 C1 and C2 K IN 2 C1 and C2 K IN connection device example access controller and or open doo...

Page 33: ...bus wiring and VL VM701 distributor Make the following connections for the distributor a Remove the cable cover screws and then remove the cable covers Distributor A A B A Screws B Cable covers b Insert the wires from the power supply unit into the DC terminal block tighten the terminal block screws and then attach the terminal block to the DC connection terminals R Connect the wires as follows DC...

Page 34: ...the connection terminals R Refer to 4 6 2 Wire type and maximum wire length Page 39 for connection diagrams R Refer to 4 6 2 Wire type and maximum wire length Page 39 for information on the type and length of wires that can be used 4 4 Installing the extension box sold separately Refer to the following items of the documentation of the VL V900 VL V901 series including the VL V703 extension box for...

Page 35: ...l 4 5 1 Mounting on a DIN rail Attach the distributor to the DIN rail so that the bottom hook is positioned at the bottom of the distributor 1 Hang the top hooks A of the distributor on the top of the DIN rail R At this point the distributor will be hanging from the DIN rail but will not be secure 2 Pull the lever B down make sure the bottom of the distributor is flat against the DIN rail and then...

Page 36: ...r of devices R Lobby station up to 1 R Main monitor up to 32 depending on the composition of the lobby station s modules Important R When using star wiring do not connect wires from main monitors to L1 and L2 R Wiring is non polarised DIP SW K OUT C1 NOCOMNC C2C1C2 L1 L2 DC IN K IN1 K IN2 D1 D2 IN1 1 2 1 2 1 2 IN2 OUT1 OUT2 D1 D2 IN1 1 2 1 2 1 2 IN2 OUT1 OUT2 D1 D2 IN1 1 2 1 2 1 2 IN2 OUT1 OUT2 D1...

Page 37: ...tput POWER SUPPLY UNIT 24 V DC 12 V AC DC To AC power outlet Open door sensor input Access controller input Power supply 3 2 1 4 D1 D2 IN1 1 2 1 2 1 2 IN2 OUT1 OUT2 6 D1 D2 IN1 1 2 1 2 1 2 IN2 OUT1 OUT2 5 DIP SW DIP SW DC IN 1 D1 ROOM OUT VM701 VM701 IN VM101 L1 NOT FOR AC DIP SW DIP SW DIP SW D2 2 D1 D2 3 D1 D2 4 D1 D2 L2 L1 L2 7 8 Distributor 2 To 3rd distributor From lobby station D1 D2 IN1 1 2...

Page 38: ... input Electric lock output 12 V AC DC Power supply Lobby station D1 D2 IN1 1 2 1 2 1 2 IN2 OUT1 OUT2 6 D1 D2 IN1 1 2 1 2 1 2 IN2 OUT1 OUT2 5 DIP SW DIP SW DC IN 1 D1 ROOM OUT VM701 VM701 IN VM101 L1 NOT FOR AC DIP SW DIP SW DIP SW D2 2 D1 D2 3 D1 D2 4 D1 D2 L2 L1 L2 7 8 Distributor 2 From extension box To 3rd distributor D1 D2 IN1 1 2 1 2 1 2 IN2 OUT1 OUT2 2 D1 D2 IN1 1 2 1 2 1 2 IN2 OUT1 OUT2 1 ...

Page 39: ... unit VL PS240 Power supply unit VL PS2410 Distributor 0 65 mm 22 AWG approx 10 m 2 mm 12 AWG approx 20 m Power supply unit AC power source 1 2 mm 17 AWG No requirement 2 mm 12 AWG Lobby station Electric lock K IN connection device example access controller and or open door sensor etc 0 5 mm 24 AWG According to specification of connected device 1 2 mm 17 AWG Note the following when selecting wirin...

Page 40: ...6 7 8 ON OFF Backlighting for call buttons in standby mode Turns on in dark condition 1 2 3 4 5 6 7 8 ON OFF German 1 2 3 4 5 6 7 8 ON OFF Always on 1 2 3 4 5 6 7 8 ON OFF French 1 2 3 4 5 6 7 8 ON OFF Always off 1 2 3 4 5 6 7 8 ON OFF Spanish 1 2 3 4 5 6 7 8 ON OFF Prohibit monitoring from a main monitor R When using a VL V703 extension box set DIP switch 8 to the on position prohibits monitoring...

Page 41: ... distributors T 8 7 6 5 4 P O L K H G D C N M J I F E B A 3 2 1 Z Y V U R Q X W T S B B B B B B B B A A A A A A A A 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 1 B A DIP SW 1 2 3 4 5 6 7 8 ON Distributor ID settings A Setting DIP switch Setting DIP switch Termination DIP switch Distributor ID 1 1 2 3 4 5 6 7 8 ON OFF Distributor ID 5 1 2 3 4 5 6 7 8 ON OF...

Page 42: ...on G 1 2 3 4 5 6 7 8 ON OFF Button W 1 2 3 4 5 6 7 8 ON OFF Button H 1 2 3 4 5 6 7 8 ON OFF Button X 1 2 3 4 5 6 7 8 ON OFF Button I 1 2 3 4 5 6 7 8 ON OFF Button Y 1 2 3 4 5 6 7 8 ON OFF Button J 1 2 3 4 5 6 7 8 ON OFF Button Z 1 2 3 4 5 6 7 8 ON OFF Button K 1 2 3 4 5 6 7 8 ON OFF Button a 1 2 3 4 5 6 7 8 ON OFF Button L 1 2 3 4 5 6 7 8 ON OFF Button b 1 2 3 4 5 6 7 8 ON OFF Button M 1 2 3 4 5 6...

Page 43: ... unlock electric locks You can also select the length of time control signals are sent to unlock the electric locks turn on K OUT using a main monitor How long the entrance door remains unlocked depends on each electric lock s specification For detailed information about setting configuration of electric locks refer to the documentation included with the electric lock R Operations for configuring ...

Page 44: ...hange the contents of the name plate 4 Reattach the name plate button as shown in E below R Make sure that the name plate button is securely attached A B D E E C Attaching the room name plates so that they cannot be easily removed 1 Remove the screws A on the left and right side of the button module and panel and then remove the button module and panel 2 As shown in the following illustrations fro...

Page 45: ... boxes main monitors cannot monitor the outside with any of the lobby stations R Even when multiple lobby stations are connected to an extension box is displayed for all of the lobby stations except for VL MV10 bus powered main monitor R All calls and monitoring sessions are disconnected after the timeout time elapses The time is 90 seconds for calls and 180 seconds for monitoring 5 2 Lobby statio...

Page 46: ... time out and are disconnected after a programmed amount of time 45 Cannot monitor lobby stations from the main monitor R Lobby stations connected to extension boxes may not be able to be monitored from main monitors R Another lobby station and the main monitor are on a call 38 Cannot monitor lobby stations selected from the monitor list on the main monitor R If the selected lobby station is conne...

Page 47: ...g water Also do not spray the product with insecticide glass cleaner or hair spray This may cause a change in colour or quality of the product 6 3 Terms and illustrations in this document R Model number suffixes e g the EX in VL VM101EX are omitted unless necessary R Design and specifications are subject to change without notice R Illustrations may vary slightly from the actual product 6 4 Tradema...

Page 48: ... Panasonic Corporation 2018 1006 Oaza Kadoma Kadoma shi Osaka 571 8501 Japan http www panasonic com PNQP1382ZA C0718MG0 ...

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