Troubleshooting
173
Problem Solving
If the recording paper doesn't advance into the machine, or there is no recording paper, Information Code
001 will show on the display. If a recording paper jam occurs, Information Code 007 will show on the display.
NOTE
1. The Recording Paper Jam message display is reset only by opening and closing the Printer
Cover.
Clearing a Recording Paper Jam
To Clear the Information Code 001
1
(1) Slide out and remove the paper cassette.
(2) If there is no recording paper, refill the
paper cassette with recording paper. If
jammed or wrinkled paper is found, remove
it, then reload the recording paper into the
paper cassette.
(3) Reinstall the paper cassette back into the
machine.
To clear the Information Code 007
2
(1) Open the Cover.
(2) Remove the Toner and Drum Cartridge.
(3) Remove the jammed paper.
Note:
1 If at all possible, try removing the
jammed paper from inside of the
unit first (as shown in the upper
figure) to prevent toner that has
not been fused on the paper from
rubbing off and dirtying the Fuser
Roller.
2 To remove the jammed paper
from the Rear Cover as shown in
the lower figure, remove the
Recording Paper Tray Assembly
first and gently pull the jammed
paper straight out, taking care not
to tear it.
Rear Cover
Printer Cover