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Fingerprint Reader

CAUTION

To protect the fingerprint sensor, be sure to close the cover when not using the fingerprint reader.
We shall not be liable for any loss or damage whatsoever resulting from your Fingerprint device or neglect of Fingerprint 
device use, or any data loss resulting from such developments as Fingerprint authentication device malfunctioning.

Fingerprint’s Outline

The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users. Therefore 
the passwords and token devices are exposed to the risk of being lost, stolen and hacking.
The Fingerprint authentication method uses user’s fingerprints instead of passwords for security authentication. You can use 
your fingerprints to start up your computer and log on Windows.
We recommend you use the Fingerprint Reader in combination with the TPM (Trusted Platform Module) to increase the secu-
rity level of your computer.

To access the online manual

This manual describes Step 2, 3 and the initial part of Step 4.
For further steps, refer to the UPEK Protector Suite QL Help menu. 

Click [start] - [All Programs] - [Protector Suite QL] - [Help].

Overview

Recommended Installation Procedure

Performed by the Computer Administrator

Performed by each user

TPM Installation

(

 Installation Manual of TPM)

(If the TPM is not being used, skip this step.)

User Fingerprint Enrollment

User’s Data
• Windows Logon Password
• Fingerprint
• Fingerprint Backup Password
• Power-on Password

Step 2

Step 4

Fingerprint Utility Installation

Step 3

Step 1

TPM Fingerprint Utility Initialization

(If the TPM is not being used, skip this step.)

Summary of Contents for Toughbook CF-30CCSQZBM

Page 1: ...1 Reference Manual Personal Computer Model No CF 30 Series We recommend that this Reference Manual be printed ...

Page 2: ...con appears after logging on to Windows It may not appear in some application conditions e g when Command Prompt is set to Full Screen Key Function Popup menu icon Fn F1 1 Fn F2 1 LCD brightness Fn F1 down Fn F2 up Fn F3 Display switching page 37 When an external display is connected Internal LCD Simultaneous display External display CAUTION Do not press any keys until the display has finished swi...

Page 3: ... F7 Activate standby page 8 Fn F8 Concealed Mode on off You can select on off of LCD Backlight LED Sound 2 Wireless Radio and Backlit Keyboard NOTE You have to set Concealed Mode to Enabled in Setup Utility page 72 You can set the devices turned off in Concealed Mode with Setup Utility page 72 If you press Fn F8 in succession the Concealed Mode may not be switched More than 4 minutes interval is n...

Page 4: ...d B Press another key Lock released When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 3 Show status on screen Displays the Fn key status on the notification area Fn is locked Fn is not locked Disable popup The popup menu icon will not be displayed 3 Click OK NOTE You c...

Page 5: ...eck mark to Delete Cursor since the display may be distorted If you add a check mark for Use in Hold Ctrl key down Touch the screen of Touch Panel Configuration touching the screen may always be recognized as a right click To return to the normal operation press Ctrl on the keyboard The touchscreen function does not work in the Setup Utility in the full screen of Command Prompt 1 Run Touch Screen ...

Page 6: ...oftware is active In this case close the applica tion software and try handwriting again 1 Double click on the notification area Alternatively you can click start All Programs Panasonic Panasonic Hand Writing NOTE Select the image size before handwriting by clicking Option Window size If you change the size after handwriting the image quality will become lower You can copy the bitmap image by clic...

Page 7: ...tion repeatedly may cause malfunction of the computer To stabilize computer operation restart Windows regularly about once a week without using standby or hibernation Save the necessary data Close files you have opened from removable disk and network drive The password you set in the Setup Utility is not requested at resuming You can use the Windows password for security in standby or hibernation ...

Page 8: ...ter resuming Wait approximately one minute 1 Except when using a second battery pack To enter standby or hibernation 1 Close the display or slide the power switch A until a beep 2 sounds Standby The power indicator B blinks green Hibernation The power indicator B goes off You can alternatively use the Windows menu to enter standby or hibernation To enter standby click start Turn Off Computer Stand...

Page 9: ... using the standby function Do not turn on off the wireless switch 2 If the speaker is muted or Sound is turned off in Concealed Mode Configuration beeps do not sound To resume from standby or hibernation 1 Open the display or slide the power switch A When Stand by or Hibernate is selected as the setting for When I close the lid of my portable computer page 7 you can resume operation opening the d...

Page 10: ... to reduce LCD brightness Reducing internal LCD brightness will reduce power consumption Turn off the computer when it is not in use You can also turn off only the wireless LAN or Bluetooth power Disconnect external devices USB devices PC cards external mice etc that are not being used Use Standby Hibernation Press Fn F7 to set the computer to standby or Fn F10 to set it to hibernation when you ha...

Page 11: ...dby power saving function Enabling this function disables the Wake Up from wired LAN function to save power in standby hibernation Disable this function if you want to use the Wake Up from wired LAN function Wireless LAN standby power saving function Enabling this function disables the Wake Up from wireless LAN function to save power in standby hibernation Disable this function if you want to use ...

Page 12: ... left side of the screen and select Intel R GMA Driver for Mobile B Click Notebook Apply and OK C Click Display Settings D Click Power Settings E Click Modify Settings F Click Intel R Display Power Saving Technology to add a check mark G Move the slide bar to Maximum Battery and click OK H Click OK There is no need to reboot the computer For how to enable disable the Wake Up from wired LAN functio...

Page 13: ...s Enter 5 Enter your password again in Confirm New Password and press Enter 6 Press F10 and then select Yes and press Enter CAUTION Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support When running the Setup Utility do not leave and go away from your computer even for a short time since other people may se...

Page 14: ...otection of the data 1 Select Enabled in Hard Disk Lock in the Security menu of the Setup Utility page 77 CAUTION For the data being read written on the original computer the Setup Utility settings must be the same as when the hard disk was removed You cannot use the hard disk lock function without setting the Supervisor Password Set the Supervisor Password beforehand page 13 When you have your ha...

Page 15: ...In high temperature mode the battery pack is discharging the power to 80 2 of normal temperature mode page 17 Do not remove the battery pack in this status Red The remaining battery is approximately 9 or less Blinking red The battery pack or the charging circuit is not operating properly Blinking orange The battery cannot be charged temporarily due to the following reasons Its internal temperature...

Page 16: ... frame Left icon Main battery Right icon Second battery optional NOTE The battery display may not correspond to the actual remaining battery charge in the cases as below To correct the display perform the Battery Recalibration page 19 The battery indicator remains red The indicator lights orange and the display shows 99 for a long time Low battery warning appears soon after a short time of use The...

Page 17: ...equivalent to an 80 charge level for normal temperature mode After switching from Normal Temperature to High Temperature or vice versa the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the computer ...

Page 18: ...ately If you do not have the AC adaptor exit the running programs and Windows then confirm that the power indicator is off If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again Connect the AC adaptor and charge the battery If you have a fully charged spare battery replace the battery and turn the computer on again When the computer enter...

Page 19: ...of Windows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts NOTE The temperature range should be 10 C to 30 C 50 F to 86 F The battery recalibration may take a long time due to the large battery capacity This is n...

Page 20: ...ou first purchase it Be sure to charge it before using for the first time Charging starts automatically when the AC adaptor is connected to the computer Use only the specified battery pack with your computer In the standby mode do not remove replace the battery pack Otherwise your data will be lost and the computer may be damaged 1 Turn off the computer Do not use the standby function 2 Remove Ins...

Page 21: ...ert A Insert the battery pack until it securely fits the connector B Close the cover until it clicks C Slide the latch D to the left to lock the cover CAUTION Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer ...

Page 22: ... the multimedia pocket at the factory First remove the dummy pack by holding the projection on the dummy pack and pulling it out Be sure to insert the dummy pack when the multimedia pocket is not in use 1 Disable the multimedia pocket device function A Double click on the notification area B Select Standard Dual Channel PCI IDE Controller and then click Stop C Follow the on screen instructions D C...

Page 23: ...omputer turned on Insert the device with the label side up 6 Close the cover until it clicks CAUTION Hold the device by both sides Otherwise the device may be damaged Do not apply excessive force when raising the slot side upward and inserting the device NOTE You can see that the device is recognized or not by double clicking on the notification area or checking the Infor mation menu in the Setup ...

Page 24: ... mm ZV card SRAM card FLASH ROM card excluding ATA interface type and other cards that require 12 V of operating voltage Dummy cards are inserted into both of the slots at the factory First remove the dummy cards page 26 Step 2 Be sure to insert each dummy card when the slots are not in use Insert the appropriate dummy card in the correct card slot Insert the dummy PC Card in the PC Card slot and ...

Page 25: ... be recognized if connected after the card driver installation screen appears To insert the card 1 Slide the latch C and open the cover 2 Insert the ExpressCard left slot D or the PC Card right slot E with the label side up until it securely fits in to the slot For further information refer to the instruction manual of the card Inserting Removing the Card ...

Page 26: ...he allowable limit Otherwise mal function may occur Permissible Current 3 3 V 400 mA 5 V 400 mA Some types of cards cannot be used simultaneously After repeating insertion and removal some types of card will not be recognized In this case restart the computer If the computer freezes after resuming from standby or hibernation remove and reinsert the card If the problem per sists restart the compute...

Page 27: ...ge cautions Store the SD Memory Card in the case after removing it from the computer Do not Disassemble or modify the card Hit bend or drop the card Touch the terminals with fingers or metal object Remove the labels of the card Attach other labels or stickers to the card Do not place the card in the following locations In direct sunlight or in very hot location such as inside of a car In very dust...

Page 28: ...t or indirect Do not forcibly draw out the card otherwise the slot may be damaged Insert the card in the correct direction otherwise the card and the slot may be damaged After resuming from standby or hibernation do not access the SD Memory Card for approximately 30 seconds To insert the card 1 Slide the latch A and open the cover and insert the SD Memory Card with the label side facing up and wit...

Page 29: ...29 SD Memory Card 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out ...

Page 30: ...on for a long time Remove the card immediately after inserting it To insert the card 1 Slide the latch A and open the cover and insert the Smart card with the contact part B in front Insert the card until it surely fits in the slot To remove the card 1 Press the eject button C The Smart card pops out CAUTION Use the eject button to remove the card otherwise the reading contact may be damaged Inser...

Page 31: ...ty and can be affected even by static electricity from the human body When inserting and removing RAM modules do not touch the terminals or internal components and do not allow foreign particles to enter the slots Doing so may cause damage fire or electric shock 1 Turn off the computer Do not use standby or hibernation 2 Disconnect the AC adaptor and remove the battery pack page 20 Remove the seco...

Page 32: ...ve the module from the slot 5 Set the cover and battery pack NOTE If it is hard to insert or to press down the RAM module do not try forcibly but check the module s direction Use the appropriate screw driver so as not to strip the head of screw If the RAM module is recognized correctly the total size of the RAM module memory is displayed on the Information menu of the Setup Utility page 70 If the ...

Page 33: ...tor When an external display is connected to the port replicator and the 1280 x 1024 resolution is selected the characters may be blurred on the external display In this case select the lower resolution To boot the computer from a USB floppy disk drive or a USB CD DVD drive be sure to connect the USB drive to the USB port on the computer not to the USB port on the port replicator You cannot use th...

Page 34: ...te Driver in Driver 3 Click Install from a list or specific location and click Next 4 Click Don t search I will choose the driver to install and click Next 5 Click PS 2 Compatible Mouse and click Next 6 At the confirmation message click Yes 7 Click Finish and click Close 8 When the message requests restart of Windows click Yes The computer will restart NOTE If you cannot use the functions of the e...

Page 35: ...leting the Found New Hardware Wizard appears click Finish H When the message requests restart of Windows click Yes The computer will restart I Install the necessary driver following the operating instructions of the connected device ...

Page 36: ...value When you use the simultaneous display DVD Video MPEG files and other motion image files may not be played back smoothly Carefully read the instruction manual of the external display When connecting an external display that does not conform to the Plug Play standards select the display driver accordingly in the following menu or use the driver disk supplied with the monitor start Control Pane...

Page 37: ...ck Extended Desktop and make the settings for Primary Device and Secondary Device 3 Click OK At the confirmation message click OK NOTE It may not be possible to use the extended desktop with some software applications When you click the maximize button the window is displayed on one of the displays You cannot move the maximized window to the other display You cannot switch the display by pressing ...

Page 38: ... USB device to one of the USB ports A B or C For further information refer to the instruction manual of the USB device To remove the USB device 1 Disable the USB device A Double click on the notification area and select the USB device then click Stop B Follow the on screen instructions This step is not necessary when Removing the device after turning off the computer is not displayed The device do...

Page 39: ... You may need to install the driver again when connecting the device to another port When a USB device is connected standby and hibernation may not function normally If the computer does not start up normally remove the USB device and restart the computer When the USB device is removed and then inserted may appear in the Device Manager and the device may not be correctly recognized In this case re...

Page 40: ...1394 device 2 Slide the latch A and open the cover and connect the IEEE 1394 device to the IEEE 1394 interface connector B For further information refer to the instruction manual of the IEEE 1394 device NOTE You may need to install the driver for the IEEE 1394 device Follow the on screen instructions or refer to the instruction manual of the IEEE 1394 device To remove IEEE 1394 device CAUTION Turn...

Page 41: ...ur finger on the sensor as illustrated to the right B Slide your finger to the right or left while keeping it in contact with the fingerprint sensor C Slide your finger to the right or left until the sensor is visible When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surface...

Page 42: ...hentication You can use your fingerprints to start up your computer and log on Windows We recommend you use the Fingerprint Reader in combination with the TPM Trusted Platform Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further steps refer to the UPEK Protector Suite QL Help menu Click start A...

Page 43: ...ions There is no guarantee that there will not be any negative interaction with any third party software and will not accept any responsibility for such an interaction 1 TPM Installation Refer to the Installation Manual of Trusted Platform Module TPM Click start Run and input c util drivers tpm readme pdf and click OK 2 Fingerprint Utility Installation Performed by the Computer Administrator A Log...

Page 44: ... Finish Enrollment mode You can make the configuration for the enrollment only once during this initialization phase Enrollment to the biometric device All enrolled fingerprints are stored directly in the fingerprint sensor The user data will be secured by the hardware protection keys obtained by the fingerprint sensor This mode allows up to 21 fingerprints to be enrolled Enrollment to the hard di...

Page 45: ...een appears click Manage Passwords B Select Power On in Password Types and click Set password C Enter the password for Power on Security and click OK D Click Close E Add a check mark for Power On in Password Types F Enter the password step C and click OK G Click Next Follow the on screen instructions NOTE The number of fingerprints for Power on Security is maximum of 21 because they are stored in ...

Page 46: ...elect Setup Supervisor Password and press Enter E Enter your password in the Create New Password and press Enter The password will not be displayed on the screen You can use up to 32 alphanumeric characters including spaces The case upper lower is ignored Use only the upper horizontal row of numeric keys to input your password You cannot use Shift and Ctrl to input a password F Enter your password...

Page 47: ...thentication hardware failure File used by each user Backup user passport data Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the hard disk drive or when reinstalling Windows This file contains the fingerprints encryption keys and logon authentication data NOTE How to Backup Select Export in Import or Export User Data to save the user data Click s...

Page 48: ... or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation Static electricity may also cause the sensor to malfunction To make your finger static free touch a metal surface before placing it on the fingerprint sensor Exercise caution against sta...

Page 49: ...sword I Enter the password for Power on Security and click OK J Click Close Confirm that there is no item in Password Types K Click Next Next L Click Finish Follow the on screen instructions 2 Delete Fingerprint Data Performed by each user A Click Fingerprints and click Delete The Swipe finger screen will appear B Swipe user s finger If the authentication is successfully completed the confirmation...

Page 50: ...ndows log on password In convenient mode any user can access the computer by using the Windows log on password B Try to export your passport to a file if you are planning to use your passwords secret keys or enrolled fingers in the future If you exported your passport recently this step is not required If biometrics authorization works and your finger is recognized use Import or Export User Data w...

Page 51: ...fication operation to get to the password dialog then enter your Windows log on password or backup password D Make sure your fingerprint sensor is working Use the Tutorial wizard to verify that the fingerprint sensor works If not reboot and try again If it still does not work please contact Panasonic Technical Support E Restore or create passport If you have a backup of your data you can now use I...

Page 52: ...urge that may occur in the event of a lightning strike 1 Slide the latch A open the cover and connect the telephone jack B to the computer by using the telephone cable included C Hold the cable so that the shape of the connector D matches the port and insert fully until it clicks 2 Click start Control Panel Printers and Other Hardware Phone and Modem Options and change the settings as neces sary N...

Page 53: ...ou can avoid such uncompleted communication if you select Never but the computer does not return to standby after resuming by a phone call A Click start Control Panel Performance and Maintenance Power Options Power Schemes B Set the expected communication time NOTE This function does not work when the computer is off or is in hibernation Connect the AC adaptor The screen remains dark after the com...

Page 54: ... password is unnecessary for turning on or resuming the computer Connect the AC adaptor The Power On by LAN function is off under the following conditions When you turn the computer off by sliding the power switch for four seconds or longer e g after a hung up When you reattach the AC adaptor and battery pack to the computer after removing them The screen remains dark after the computer resumes fr...

Page 55: ...nt the accidental startup make the setting by the following steps A Click start Control Panel Performance and Maintenance System Hardware Device Manager Net work adapters and double click Intel R 82567LM Gigabit Network Connection and then click Advanced B Click Wake on Settings in Property and select Wake on Magic Packet in Value and then click OK Enabling Disabling the Wake Up from wired LAN fun...

Page 56: ... when another computer in the network makes unintentional access Using the following procedure you can prevent accidental startup by unintentional access A Click start Control Panel Performance and Maintenance System Hardware Device Manager Net work adapters and double click Intel R 82567LM Gigabit Network Connection and then click Power Manage ment B Add a check mark for Only allow management sta...

Page 57: ...ch Utility page 59 Settings in the Advanced menu of the Setup Utility page 74 Settings in the Wireless Connection Disable Utility page 60 NOTE For further information about wireless LAN page 62 For further information about Bluetooth page 66 For further information about wireless WAN Refer to the instruction manual of the wireless device The wireless communication is also enabled or disabled by co...

Page 58: ... Setup Utility page 74 When you set Wireless Switch to Disabled in the Advanced menu of the Setup Utility page 74 the Wireless Switch Utility icon will not appear in the notification area All wireless equipment wireless LAN Bluetooth wireless WAN will remain ready irrespective of the wireless switch setting It may take some time to turn off wireless communication after switching the wireless switc...

Page 59: ...the wireless switch In the default setting the on off settings that were selected for each device at the time you last turned off the wireless switch are restored when you set the wireless switch to ON again You can change this function Selects the device for which to turn the device status on each time with the dialog box Display a dialog each time you set the wireless switch to ON so you can cho...

Page 60: ...s already been installed at the factory To use the utility select Enabled in Wireless Switch in the Advanced menu of the Setup Utility page 74 The utility does not automatically disable the Bluetooth connection Status indication After installation the Wireless Connection Disable Utility is automatically started after a user is logged in An icon appears on the notification area Indicates that the u...

Page 61: ...oring LAN Cable ON Enables the Wireless Connection Disable Utility to monitor the LAN port and disable wireless connection when a LAN cable is connected Monitoring LAN Cable OFF Disables the Wireless Connection Disable Utility and enables wireless connection regard less of whether a LAN cable is connected or not Exit Exits the Wireless Connection Disable Utility and enables wireless connection ...

Page 62: ...wireless LAN Otherwise the hard disk data such as the shared files can be exposed to the risk of unauthorized access NOTE Communication is established through the wireless LAN antenna A Do not block the antenna area with your hand or body You cannot use the wireless LAN function together with the Fast User Switching function The transmission rate will be lower when a microwave oven is used near by...

Page 63: ...profile name and wireless network name SSID and make other necessary changes then click Next 5 Make necessary settings and click OK 6 Select the profile you set and click Connect 7 Click Close NOTE You need to set the profile for each user The settings depend on the network environment For further information ask the system administrator or the person in charge of the network For further informati...

Page 64: ...d Maintenance System Hardware Device Manager B Double click Network adapters and double click Intel R WiFi Link 5100 AGN C Click Advanced and then click Wireless Mode in Property D Remove the check mark from Use default value in Value and select the settings e g 802 11a and 802 11g E Click OK If you turn on off 802 11a using the popup menu of Wireless Switch Utility the setting in Device Manager w...

Page 65: ...58 at the ON position is set to OFF While the Wake Up from wireless LAN function is enabled the wireless ready LED indicator lights in standby or hiber nation mode This does not necessarily mean that the wireless connection is established NOTE The computer may resume when another computer in the network makes unintentional access Using the following procedure you can prevent accidental startup by ...

Page 66: ...ransmission rate will be lower when a microwave oven is used near by When you uninstall the Bluetooth Driver turn Bluetooth off Before using a Bluetooth turn the Bluetooth communication on Turning on off the Bluetooth communication 1 Slide the wireless switch to turn ON OFF Bluetooth page 58 1 Place the cursor over the Wireless Switch Utility icon or on the notification area A tooltip appears To a...

Page 67: ...Utility page 77 before removing the hard disk drive Carefully remove insert the hard disk drive since the hard disk drive is extremely sensitive to shock Note that static electricity may affect some internal components 1 Turn off the computer and disconnect the AC adaptor Do not use standby or hibernation 2 Remove the battery pack page 20 3 Insert Remove the hard disk drive To remove A Slide the l...

Page 68: ...k to lock the cover 4 Insert the battery pack page 20 CAUTION Confirm that the latches are surely locked so that it does not fall when you carry the computer NOTE You can erase the data before changing the hard disk drive page 86 You can check that the hard disk is recognized or not in the Information menu of the Setup Utility page 70 If the hard disk is not recognized turn off the computer and in...

Page 69: ...the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to No Protection You cannot delete the User Password In t...

Page 70: ...ation Menu Language English Japanese Model No Computer information cannot be changed Serial No Processor Type Computer information cannot be changed Processor Speed Memory Size Available Memory Hard Disk Optical Drive BIOS Computer information cannot be changed Embedded Controller Accumulative Operating Time Access Level ...

Page 71: ...ed Touchscreen Mode Only for model with touchscreen Touchscreen Mode Tablet Mode Auto Wireless WAN Antenna Only for model with Wireless WAN Default PC Display The display during the Windows start up process When an external display is not connected the information appears on the internal LCD even though the External Monitor is selected External Monitor Internal LCD Battery Charging Indicator On Co...

Page 72: ...menu 1 Concealed Mode Disabled Enabled LCD Backlight Can be changed only when Concealed Mode is set to Enabled ON Minimum OFF LED Can be changed only when Concealed Mode is set to Enabled Except for the SD Memory Card indicator and LED of external devices ON OFF Sound Can be changed only when Concealed Mode is set to Enabled ON OFF Wireless Radio Can be changed only when Concealed Mode is set to E...

Page 73: ...el R Virtualization Technology Disabled Enabled Intel R Trusted ExecutionTechnology Disabled Enabled XSerial and Parallel Port Settings Used to configure the serial port A B and GPS Enter the sub menu 2 Optical Drive Disabled Enabled LAN Disabled Enabled Power On by LAN Can be changed only when LAN is set to Enabled To use Power On by LAN make additional settings in Device Manager page 55 Deny All...

Page 74: ...arallel Port is set to Enabled or Auto Bi directional ECP EPP I O IRQ Can be changed only when Parallel Port is set to Enabled 378 IRQ7 278 IRQ7 3BC IRQ7 378 IRQ5 278 IRQ5 3BC IRQ5 378 None 278 None 3BC None Wireless Switch Disabled Enabled Wireless LAN Only for model with wireless LAN Disabled Enabled Wireless WAN Only for model with wireless WAN Disabled Enabled Bluetooth Only for model with Blu...

Page 75: ...ed Enabled Smart Card Only for model with Smart Card slot Disabled Enabled USB Port Disabled Enabled Port Replicator USB Port If Port Replicator USB Port is set to Disabled the LAN port of port replicator or the car mounter is also disabled Disabled Enabled Legacy USB Support Disabled Enabled ...

Page 76: ...appears at the newly selected position by switching the positions with the original boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot Option operates 3 Use the Panasonic USB floppy disk drive optional CF VFDU03U Boot Menu Boot Option 1 USB Floppy Disk 3 Boot Option 2 Hard Disk Boot...

Page 77: ...nter the sub menu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection Protected No Protection Set User Password Can be changed only when Set Supervisor Password is set Enter the sub menu XEmbedded Security TPM Only for model that supports TPM For information on TPM refer to the Installation Manual of Trusted Platform Module TPM Click sta...

Page 78: ...t the system without saving the changes Save Current Values To save the changes for all Setup options Load Previous Values To load previous values for all Setup options Load Default Values To return the settings to the default values Device Information To select a boot device which operates only in the next booting XDiagnostic Utility Excute Diagnostic Utility ...

Page 79: ...display pop ups scroll the screen or use other functions to display the hidden items The Icon Enlarger setting affects the website characters displayed by Internet Explorer and the e mail characters in Outlook Express Some characters of website and e mail may not be enlarged Preparation Close all of the applications before using Icon Enlarger 1 Click start All Programs Panasonic Icon Enlarger 2 Se...

Page 80: ...the cursor is magnified Alternatively you can double click or right click and click Show Loupe 3 Drag the loupe window A to move the magnified part To hide the loupe window click the Hide button B Alternatively you can click any part out of the loupe window or press and hold Alt and right click To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink dep...

Page 81: ...e shortcuts assignment When using the external mouse touch pad A Click Mouse Touch pad B Click a combination of Alt Ctrl and Shift and add the check mark Multiple keys can be combined for example Ctrl Alt C Select either Right click or Left Click to use in combination with the key s selected in B above When using the keyboard A Click Keyboard B Click the text box and then press the key used for th...

Page 82: ...PC Card Controller SD check SD Card Controller Express Card 7 Smart Card 8 Serial Port Keyboard Touch Pad Touchscreen 9 1 Only when the optional CD DVD drive is inserted 2 When the PC Diagnostics Utility is running a loud beep will sound so do not use headphones as this time The beep will not sound if mute is using Windows or Sound is turned off in Concealed Mode Configuration 3 Only for model wit...

Page 83: ...ed the hardware icon will be displayed in gray You can also start the Diagnostic Check from Diagnostic Utility on the Exit menu of Setup Utility besides the following method page 78 1 Connect the AC adaptor and turn on the wireless switch page 58 During the diagnostic check do not remove the AC adaptor or attach any peripheral devices 2 Turn on or restart the computer and press F2 or Del while Pan...

Page 84: ...ayed on the left side of the hardware icon A By clicking the icon you can execute the following operations Start the diagnostic check from the beginning Stop the diagnostic check You cannot restart the check partway through by clicking Display help click the screen or press Space to return to the original diagnostic check screen You can check the status of the diagnostic check by the display color...

Page 85: ...iagnostic check results If the display is red and the message Check Result TEST FAILED is displayed you can assume that there is a problem with the computer s hardware Confirm which hardware component is displayed as red and contact Pana sonic Technical Support If the display is green and the message Check Result TEST PASSED is displayed the computer s hardware is operating normally Continue using...

Page 86: ...and insert the CD DVD drive into the multimedia pocket page 22 2 Turn on the computer and press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password 3 Press F9 At the confirmation message select Yes and press Enter 4 Press F10 At the confirmation message select Yes and press Enter The computer will restart 5 Press...

Page 87: ...essage press Y 11 When Start menu is displayed press Enter The approximate time required for erasing data will be displayed 12 Press Space At the confirmation message press Enter The hard disk erase process starts When the operation is completed the Hard disk data has been deleted mes sage will appear If a problem has occurred during the operation an error message will appear To cancel partway pre...

Page 88: ...rp before disposal You can select the Classic view of Control Panel or the Classic Start menu You can also change the way a user logs on or off This manual explains using the Windows XP default setting not Classic view or Classic Start menu etc Windows Update You can update to the latest patches and service packs for Windows with the following menus Click start All Programs Windows Update Do not a...

Page 89: ...dows docs c windows dotnetfx c windows i386 c windows support c windows valueadd The COM ports of the computer are assigned as below COM1 Serial Port A COM2 Serial Port B Port Replicator 1 COM3 GPS 1 1 Optional If you change the assignment the serial devices may not work properly Using the Windows Associated Files Serial Devices ...

Page 90: ... CMOS Checksum Error Invalid Year System date restored to 01 01 2008 The date and time settings are not correct Start the Setup Utility and set the correct date and time If the problem persists the internal clock battery may need to be replaced Con tact Panasonic Technical Support Press F2 to enter setup Write down the error details and press F2 or Del to start the Setup Utility Change the setting...

Page 91: ...not enter standby when the computer is communicating via modem The computer does not enter standby or hibernation immediately after resum ing Wait approximately one minute Cannot enter standby or hibernation automatically Disconnect peripheral devices If you connect to a network using wireless LAN function select the profile and connect to the access point page 63 If you do not use wireless LAN fu...

Page 92: ...t affect the operation Keyboard Only numbers can be input When the indicator is on the keyboard is in ten key mode Press NumLk to cancel Only capital letters can be input When the indicator is on the keyboard is in Caps Lock mode Press Caps Lock to cancel Cannot enter special characters ß à ç etc and symbols Use the character map Click start All Programs Accessories System Tools Character Map Netw...

Page 93: ...tion area turn on the wireless communication page 58 Connecting Peripherals An error occurs while installing the driver When you install a driver of card or peripheral device make sure that the driver is compatible with the operating system If it is not compatible malfunction may occur For information about the driver contact the manufacturer of the periph eral device Before connecting peripheral ...

Page 94: ...ct it again or connect the USB device to another port The connected mouse does not work Check the mouse connection Install the driver compatible with the connected mouse If the mouse does not work even after installing the driver set Touch Pad to Disabled in the Main menu of the Setup Utility page 71 USB floppy disk drive does not work as a boot drive You can use only the Panasonic CF VFDU03U USB ...

Page 95: ... Auto in the sub menu of Serial and Par allel Port Settings in the Advanced menu of the Setup Utility page 73 The I O and IRQ you can use vary depending on the device If the setting does not work try other settings in the Setup Utility The Serial Port B of the port replicator does not work Set Serial Port B to Auto in the sub menu of Serial and Parallel Port Set tings in the Advanced menu of the S...

Page 96: ...Power schemes and click OK The above remedy is effective for performance loss resulting from the CPU power saving function but not for other causes e g noise generated by high CPU load such as video playback The above remedy slightly reduces the battery operation time Normally it is recommended to select Battery Windows XP Standard in CPU Idle Set ting and to select Portable Laptop in Power scheme...

Page 97: ...Read the instruction manual of the card or contact the manufacturer of the card Remove the card and insert it again page 25 The driver is not compatible with the operating system SD Memory Card Cannot use an SD Memory Card Set SD Slot to Enabled in the Advanced menu of the Setup Utility page 75 Smart Card only for model with Smart Card slot Cannot use a Smart card Insert the Smart card correctly S...

Page 98: ...hem dry Use a different finger for registration or authentication Treat your finger with a hand cream when it is rough skin or dry Clean the fingerprint sensor For further information refer to Handling Maintenance page 48 The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed Contact Panasonic Technical Support Sensor do...

Page 99: ...we recommend either to wait until your finger is usable again e g the injury heals or to delete the passport Use Delete wizard and then reenroll new fingerprints Please note that in the latter case all your stored secret data passwords File Safe encryption keys will be lost To perform the delete operation it is necessary to cancel the fingerprint verification operation to get to the password dialo...

Page 100: ...eave the Protector Suite QL data on the computer After the new installation you will be able to use your data again If the Protector Suite QL was uninstalled including the passports then in case of enrollment to device the fingerprints will still be stored in the device and the user can use them reenrollment Lost File Safe backup password It is necessary to change the backup password for File Safe...

Page 101: ...occur Some applications may not work properly Key combination with Fn may not work The display settings may not be possible A serial mouse may not work Only for model with wireless LAN Wireless LAN cannot be used Only for model with Bluetooth Bluetooth cannot be used In these cases log off all users without using Fast User Switching function and perform the operation once more If the problem persi...

Page 102: ...it is activated the PC Information Viewer will appear in front of all other screens Depending on your network environment it may take 1 minute to start the PC Information Viewer 1 Click start All Programs Panasonic PC Information Viewer PC Information Viewer 2 Select the item to display the detailed information To save the information as a text file A Display the information you want to save B Cli...

Page 103: ...en is saved The default key combination to copy is Ctrl Alt F7 You can change it in the following procedure A Log on to Windows as an administrator and click start All Programs Panasonic PC Information Viewer B Right click Screen Copy Properties and click Shortcut C Click Shortcut key and press the key s you want to use for the shortcut D Click OK ...

Page 104: ...nd the manuals Trademarks Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation of the United States and or other countries Intel Core Centrino and PROSet are either registered trademarks or trademarks of Intel Corporation SDHC Logo is a trademark Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorpo rated ...

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