46
Troubleshooting
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer or Panasonic Service Center for assistance.
White spots or shadow
images (noise)
Check the position, direction,
and connection of the antenna.
Interference or
frozen digital
channels
(intermittent sound)
Change the direction of antenna for
digital channels.
Check “Signal meter” (p. 30). If the
signal is weak, check the antenna
and consult your local dealer.
The display panel
moves slightly when
it is pushed with a
finger. A clattering
sound might be heard
This is not a malfunction.
There is some looseness around
the panel to prevent damage to the
panel.
The remote control does
not work
Are the batteries installed correctly? (p. 7)
Are the batteries new?
Pictures from external
equipment are distorted
when the unit is
connected via HDMI
Is the HDMI cable connected properly?
Turn Off the TV unit and equipment, then
turn them On again.
Check an input signal from the equipment.
(p. 43)
Use equipment compliant with
EIA/CEA-861/861B.
When the channel is
changed on an STB
that is connected with
HDMI, “HDMI” may be
displayed on the top left
of the screen
This is normal operation.
