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5. Communicating Within Your Office

ICX-35-750

ICX (International), issued March 1999

53

USING PAGING

You can make both internal and external pages and announcements. Internal pages
are made via the key telephone speakers and external pages are made through the
speakers of an external paging system connected to the ICX system. When you issue
a page, you specify a paging group so that your announcement is heard only on the
phones that are members of that group.

You can answer a page from any extension using the Meet-Me Answer feature.

Note: You can belong to more than one paging group.

1. Pick up the handset or press the ON/OFF key.

2. Enter the Page Group code (default = #).

3. Enter the number of the desired page group (0-9).

4. Make your announcement.

5. Do one of the following:

Answering a Page (Meet-Me Answer)

You can answer a page from any extension using the Meet-Me Answer feature.

1. Pick up the handset or press the ON/OFF key.

2. Enter the Meet-Me Answer code (default = ##). (You are connected to the party

trying to reach you.)

If . . .

Then . . .

You want to end the page

Replace the handset or press the ON/
OFF key.

Note: To avoid an abrupt “hang-up”
sound, press the FL/R key before
replacing the handset.

You want to get a response from some-
one answering the page at an extension

Do not hang up; wait for the paged party
to answer.

To page another party or make an announcement

To answer a page using Meet-Me Answer

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Summary of Contents for Section750

Page 1: ...Section750 Key Telephone User Guide User Guide 3DQDVRQLF ICX International Version 3 5 Issued March 1999 ...

Page 2: ...n it accept responsibility for errors or omissions Panasonic will update and revise this document as needed The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to the said software or hardware Reproduction publication or duplication of this manual or any part thereof in any manner mechanically electronically or phot...

Page 3: ... Default Display 17 Understanding Display Information 18 Chapter 4 Setting Up Your Phone 21 Adjusting Volume and Display Settings 21 Setting Up Flexible Function Keys 22 Setting Up One touch Keys 23 Setting Up Speed Dialling 25 Assigning and Deleting PSD Numbers 25 Assigning SSD Numbers 28 Linking System Speed Dial Numbers 28 Assigning and Deleting Names for PSD Numbers 29 Chapter 5 Placing Outsid...

Page 4: ... Tone and Voice Calling 52 Using Paging 53 Answering a Page Meet Me Answer 53 Answering a Page with Universal Night Answer 54 Making Announcements to Busy Extensions 54 Answering an Announcement 54 Transferring Calls with an Announcement 55 Using Call Forwarding 55 Using Camp on Call Waiting 57 Using Message Waiting Callback 59 Using Do Not Disturb 61 Using Absence Messages 61 Locking Your Extensi...

Page 5: ...9 5 Using Timed Reminders 69 Using Caller ID 69 Caller ID Call Log 69 Call Log Operation for a Small display Phones 70 Call Log Format for the Large Display Phone 71 Walking TRS Call BArring Class of Service 72 Using Directory Numbers 73 Using Zip Mode 76 ...

Page 6: ...Contents 6 ICX International issued March 1999 ICX 35 750 This page intentionally left blank ...

Page 7: ... order to get a clear idea of its capabilities WHAT THIS MANUAL CONTAINS This manual contains the following chapters Chapter 1 Understanding Your Phone Describes features of Panasonic digital telephones Chapter 2 Setting Up Your Phone Provides procedures for setting up telephone features such as Flexible Function FF keys U K Hong Kong Other 12 key Standard VB D411UK 12 key Speakerphone VB 44221 12...

Page 8: ...umenting or tracking your personalized list of speed dial numbers NOTATION USED This user guide uses the following conventions References to chapters and sections are enclosed in quotation marks and include the title and page number For example Setting Up Flexible Function Keys on page 22 References to information you are to enter or dial are printed in boldface mixed case characters For example E...

Page 9: ...ndling features Non Display Phones page 9 Small Display Phones page 11 Large Display Phones page 15 Using Variable Mode page 14 Changing the Default Display pages 13 and 17 Understanding Display Information pages 13 and 18 NON DISPLAY PHONES Non display phones do not have a Liquid Crystal Display LCD Table 1 on page 10 describes the features 1 18 below that are typical of non display phones Figure...

Page 10: ...hear you Goes off when your hands free microphone is muted and flashes when your handset is muted INT Indicator Lights when you are on a call and flashes when you hold a call ON OFF Indicator Lights when the ON OFF key has been pressed FL R Key Used to end an outside call and to either restore out side dial tone or switch to external dial tone status without hanging up the receiver REDIAL Key Used...

Page 11: ...ne features Feature Description Message Waiting Indicator Indicates that you have a message Display Displays information about the phone s status menus and dialling directories MODE Key Used to change display modes from Default Mode to Speed Dial Mode or Extension Directory Mode END Key Used to exit Directory Mode and return the display to Default Mode 4 1 02 1 2 789 23 5 356 012 17 0 25 352 21 5 ...

Page 12: ...muted i e party on the other end can hear you Goes off when your hands free microphone is muted and flashes when your handset is muted ON OFF Indicator Lights when the ON OFF key has been pressed FL R Key Used to end an outside call and to either restore out side dial tone or switch to external dial tone status without hanging up the receiver REDIAL Key Used to redial the last number dialled MEMOR...

Page 13: ... Mode you can also use the soft keys to access various system features Notes You must be in Directory Mode to view speed dial and extension directories or dial speed dial numbers using the soft keys The system features displayed in Variable Mode require system programming 1 A Press the MODE key one time to access the speed dial directories 66 and 36 appear on the second line of the display OR B Pr...

Page 14: ...ou to use the soft keys to access programmed system features when your phone is in the following states During an intercom call During a trunk dial tone During a trunk call After dialling a busy extension 1 Lift the handset or press the ON OFF key 06 DUWHU Number of messages Person that left the first message 4 0 5 HG 43 67 ODUP 45 6330 Alarm time Alarm indicator 4 0 5 HG 43 67 1 0 2 36 Incoming o...

Page 15: ...ess the or key next to the desired feature LARGE DISPLAY PHONES Large display phones are distinguished by their large displays Table 3 on page 16 describes the features 1 23 below that are typical of large display phones Figure 9 Large display phone To use Variable Mode on a small display phone 1 2 7 8 9 23 5 3 5 6 012 17 0 25 21 0 18 3 5 9 1 7 3 5 2 0 5 0 025 2122 1 9 2 8 0 2 4 7 5 8 3 6 9 3 5 6 ...

Page 16: ... 13 MIC Indicator MENU Key Used to return to the default Main Menu screen which contains the following items Personal Dial System Dial Extension Function System Function Ext PREV Key Used to return to the previous screen NEXT Key Used to advance to the next screen Flexible Function FF Keys Used to access outside lines or to access system fea tures DND CF Indicator Indicates that Do Not Disturb DND...

Page 17: ... for easy access Most items found under the Function System Menu can be assigned to the Function Extension Menu in any order you desire 1 Press the soft key to the left of the desired directory or menu The selected directory or menu of feature displays 2 Press the MENU key to return to the Main Menu Note Menus are programmable or customizable per extension Therefore the actual menu that displays d...

Page 18: ...lustrated below Figure 10 Idle condition for large display phone display default Figure 11 Messages received for large display phone Figure 12 Reminder alarm for large display phone 446 UDQG 3 5621 User name Extension 6 67 0 7 16 21 81 7 21 6 67 0 81 7 21 7 4 0 5 HG 43 67 06 DUWHU Person that left the first message Number of messages 3 5621 6 67 0 7 16 21 81 7 21 6 67 0 81 7 21 7 4 0 5 HG 43 67 OD...

Page 19: ... display phone Figure 15 Intercom calling in use for large display phone 1 0 2 36 Outside line number 446 UDQG Incoming outside call 3 5621 6 67 0 7 16 21 81 7 21 6 67 0 81 7 21 7 446 UDQG 2Q LQH 3 48 Outside call in progress Call duration 3 5621 6 67 0 7 16 21 81 7 21 6 67 0 81 7 21 7 7DON 446 UDQG UHJ Intercom call Called party 3 5621 6 67 0 7 16 21 81 7 21 6 67 0 81 7 21 7 ...

Page 20: ...1 Understanding Your Phone 20 ICX International issued March 1999 ICX 35 750 This page intentionally left blank ...

Page 21: ...ssigning and Deleting Names for PSD Numbers page 29 ADJUSTING VOLUME AND DISPLAY SETTINGS You can adjust the volume or display of the following by pressing the VOLUME key Intercom and incoming ringer Handset Speaker Display contrast of your phone 1 Press the VOLUME key a During ringing to adjust the intercom or incoming ring tone b During a call to adjust the handset or speaker volume 1 Press the ...

Page 22: ... ICX dealer to make changes to dedicated FF keys 1 Pickup the handset or press the ON OFF key 2 Press the PROG key 3 Press the FF key to be programmed 4 Do one of the following If Then You want one key assess to a certain fea ture Notes You must enter a dial code when assigning features See Appendix A Dial Code List on page 77 Not all dial codes can be stored in FF keys a For a fixed dial code pre...

Page 23: ...the handset or press the ON OFF key SETTING UP ONE TOUCH KEYS You can set up one touch keys on a non display or small display phone to store phone numbers speed dial numbers or feature access codes 1 Pickup the handset or press the ON OFF key 2 Press the PROG key 3 Press the one touch key to be programmed If you assign an extension number to an FF key the FF key will light red when the exten sion ...

Page 24: ...up for MCO Code level one touch keys automatically dial an outside line MCO Code level requires system programming 1 Pickup the handset or press the ON OFF key 2 Press the PROG key 3 Press the one touch key to be programmed 4 If the feature functions at the MCO Code level press MEMORY 5 Enter the desired feature code or extension number 6 Press the HOLD key 7 Replace the handset or press the ON OF...

Page 25: ...a large display phone PSD bins 80 99 When in the PSD Directory Mode you can view the PSD bin numbers on the display On a small display phone two bins are displayed at a time To display the next two bins press the key To display the previous two bins press the key On a large display phone 10 PSD bins are displayed at a time To display the next 10 bins press the NEXT key To display the previous 10 b...

Page 26: ...ine or MCO Code level programmed to dial an outside line Depending on the system set up you must include the appropriate dialling code as part of the PSD number To determine which code to use see Table 5 on page 27 1 Pick up the handset or press the ON OFF key 2 Either Press the PROG key and then press the MEMORY key One touch or soft key Corresponds to PSD bin on Small display and non display pho...

Page 27: ...Level MEMORY MCO Code 9 UK HK 0 Taiwan Malaysia Indo nesia MEMORY 0 MCO Code 81 MEMORY 71 MCO Code 82 MEMORY 72 MCO Code 83 MEMORY 73 MCO Code 84 MEMORY 74 Pause FL R DP DTMF Code MEMORY SSD Code MEMORY NN N Hyphen PROG Display Number Start Stop MEMORY 2 DTMF Conversion After the Other Party Answers MEMORY 3 Version 3 5 and higher Indicates that the digits that follow are either a feature access c...

Page 28: ... from the attendant s phone Once programmed they are available for everyone to use A maximum of 80 or 800 SSD numbers are allowed depending on the system In an 80 SSD number system SSD numbers are stored in bins 00 79 In an 800 SSD system SSD numbers are stored in bins 000 799 You dial SSD numbers by entering the appropriate bin number or by using one touch or soft keys For more information see Di...

Page 29: ...Press the MEMORY key 5 Enter the SSD bin number that contains the first part of the number to be dialled If a pause is required press the REDIAL key 6 Repeat steps 4 5 up to 5 more times for each remaining SSD number to be linked 7 Press the HOLD key when you are finished 8 Replace the handset or press the ON OFF key 1 If necessary select the trunk group 9 UK HK 0 Tawain Malaysia Indonisia or 81 8...

Page 30: ...e 31 for an example a Press the appropriate one touch key for the desired group of letters b Use the bottom row of FF keys to define your selection c Repeat steps a b as many times as necessary to enter the desired name Press the key to erase an entry Press the key to enter a space B For a large display phone see Figure 18 on page 32 for an example a Press the appropriate soft key next to the desi...

Page 31: ...y from the left on the bottom row Press the fourth FF key from the left on the bottom row To enter an o Press the third one touch key from the left on the top row Press the third FF key from the left on the bottom row a b c d G H I J K L M N O P Q R S T U V W X A B C D E F Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z sp a f m r g l s x y sp A F M R G L S X Y ...

Page 32: ...y phone Notes This task requires a display phone To enter a D Press the first soft key on the top left Press the fourth FF key from the left on the bottom row To enter an o Press the third soft key from the top right Press the third FF key from the left on the bottom row a b c d To delete a name assigned to a PSD number ...

Page 33: ...red PSD bin number 80 99 is displayed 6 Press the FL R key to clear the current default data 7 Press the HOLD key Notes It is strongly recommended that you assign the PSD bin number as a name for the key at this point so that it will appear on the display for future use The bin number should be entered in the following format PSDxx or xxx where xx or xxx the actual bin number Example PSD901 For mo...

Page 34: ...2 Setting Up Your Phone 34 ICX International issued March 1999 ICX 35 750 This page intentionally left blank ...

Page 35: ...pen line call back 1 Pick up the handset or press the ON OFF key 2 Enter an access code for an outside line access group 9 UK HK 0 Taiwan Malaysia Indonesia or 81 84 3 Dial the phone number Notes If all outside lines in the group are busy you will hear a busy tone If the system is set up for Automatic Route Selection ARS dialling 9 UK HK or 0 Taiwan Malaysia Indonesia automatically routes your cal...

Page 36: ...on verified account codes and verified ID codes to clients to help track a variety of information such as call dates and times numbers called and outside line numbers used This information is then printed for each account on a System Message Detail Recording SMDR Call Logging record Note An SMDR Call Logging printer or external call accounting system is required to collect account code records Non...

Page 37: ...ic code is required to place an outgoing call 1 Pick up the handset or press the ON OFF key 2 Enter the Verified Account ID Code feature access code default 8 3 Enter the Verified Account code The entered code may be up to 10 digits 4 Press the key 5 Dial 9 UK HK or 0 Taiwan Malaysia Indonesia or press an FF key that is dedicated to an outside line 6 Dial the phone number REDIALING OUTSIDE NUMBERS...

Page 38: ...e appropriate one touch or soft key or by entering the appropriate speed dial bin number For information on assigning PSD and SSD numbers see Setting Up Speed Dialling on page 25 You can also check and see what PSD and SSD number or name is assigned to specific one touch or soft keys Notes For information on deleting PSD numbers see Assigning and Deleting PSD Numbers on page 25 You cannot delete S...

Page 39: ...Menu press the soft key to the left of 6 67 0 or 3 5621 In the PSD directory the first 10 speed dial entries are displayed In the SSD directory 10 alphabetical entries are displayed 2 For the PSD directory proceed to step 3 For the SSD directory press the soft key to the left of the desired group of letters to display the first five speed dial entries 3 Scroll through the speed dial directory unti...

Page 40: ...wing tasks require a display phone To check speed dial numbers on a non display phone see Appendix B Customized PSD Bin Numbers on page 83 for your personalized list of speed dial numbers 1 Press the MODE key one time 66 and 36 appear on the second line of the display 2 Press the soft key next to 66 or 36 The first two speed dial entries appear on the second line of the display 3 Scroll through th...

Page 41: ... the PREV key 4 Pick up the handset or press the ON OFF key 5 Press the CONF key 6 Press the soft key next to the speed dial entry The speed dial number appears on the first line of the display The speed dial bin number appears on the second line of the display along with any name that has been assigned to the speed dial number 1 Pick up the handset or press the ON OFF key 2 Press the CONF key 3 P...

Page 42: ...3 Placing Outside Calls 42 ICX International issued March 1999 ICX 35 750 This page intentionally left blank ...

Page 43: ...ON OFF key To answer Do the following A call ringing at someone else s phone a Press the flashing FF key OR a Enter the Direct Call Pickup Set code default 704 HK UK or 704 b Dial the number of the ringing extension A call ringing a phone within your call pickup group Enter the All Calls Pickup Set code default 701 HK UK or 701 An external call ringing a phone within your call pickup group Enter t...

Page 44: ...hen you hold an internal call or an outside line that is not assigned to an FF key If you do not pick up a held call in a certain period of time you will hear a tone indicating that the call is still waiting 1 While on a call press the HOLD key or the Floating Hold FF key 1 While on a call press the HOLD key to put the first call on hold 2 Press the FF key that is flashing green to answer the seco...

Page 45: ...s In a supervised transfer you announce the call before transferring it This allows you to give the recipient information about the call 1 While on a call press the HOLD key From a different extension than the one that placed the call on hold Press the FF key that is flashing red From Floating Hold also known as Station Park Pick Up a Press the Floating Hold FF key OR a Enter the Floating Hold Ans...

Page 46: ...wers the call 1 While on a call press the HOLD key 2 Either dial the extension number or the outside line number to which the call will be transferred 3 Complete the call by doing one of the following a If On hook Transfer is enabled for your extension replace the handset or press the ON OFF key b If On hook Transfer is disabled for your extension press the PROG key Note On hook Transfer requires ...

Page 47: ...p without having to dial the number of the ringing extension Three types of Extension Group Pickup are available Call Pickup All Calls you can pick up a direct call ringing anywhere within your own extension group Call Pickup External Calls You can pick up only direct external calls ringing within your own extension group Specified Group Pickup You can pick up a call ringing to an extension in ano...

Page 48: ...ter the Extension Direct Call Pickup code default 704 HK UK or 704 3 Dial the number of the ringing extension 4 Complete the call and replace the handset or press the ON OFF key Trunk Group Pickup Trunk Group Pickup allows you to answer calls ringing to any extension within your own MCO incoming trunk group 1 Lift the handset or press the ON OFF key 2 Enter the Trunk Group Pickup code default 709 ...

Page 49: ...d dial the park transfer answer code at the other extension to retrieve the call 1 While on a call press the HOLD key 2 Enter Call Park access code default 771 HK UK or 7711 or press the PARK HOLD key 3 If necessary page the party that needs to receive the call 1 Lift the handset or press the ON OFF key 2 Enter the Call Park Answer Other Extension access code default 773 HK UK or 773 OR Enter the ...

Page 50: ... 750 1 At the extension with the transferred park call lift the handset or press the ON OFF key 2 Enter the Call Park Answer Self Access Code default 772 HK UK or 772 3 If necessary page the party that needs to retrieve the call To retrieve a call parked on this extension ...

Page 51: ... You can call other extensions by entering the extension number or by using the soft keys and Extension Directory While making a call you can also specify whether to use tone calling or voice calling 1 Pick up the handset or press the ON OFF key 2 Dial the desired extension or dial 0 for the operator 1 Press the MODE key twice 7 appears on the second line of the display 2 Press the soft key next t...

Page 52: ...ey next to the desired extension entry to initiate dialling Switching Between Tone and Voice Calling You can call another extension using tone calling or voice calling Tone calling sends a ringing tone to the called extension where voice calling performs like an intercom call and connects immediately without ringing the extension If desired the called party can answer a voice call without lifting ...

Page 53: ...up the handset or press the ON OFF key 2 Enter the Page Group code default 3 Enter the number of the desired page group 0 9 4 Make your announcement 5 Do one of the following Answering a Page Meet Me Answer You can answer a page from any extension using the Meet Me Answer feature 1 Pick up the handset or press the ON OFF key 2 Enter the Meet Me Answer code default You are connected to the party tr...

Page 54: ... OHVA allows you to make an announcement to a busy extension If party you called is using a digital key telephone the announcement is heard only by the called party not by the other party he or she is talking to If however the party you called is using a single line telephone both the called party and the party he or she is talking to will hear the announcement 1 Pick up the handset or press ON OF...

Page 55: ...the extension number 3 When you hear a busy tone press 8 4 Make your announcement 5 When you are connected to the called party replace the handset or press the ON OFF key USING CALL FORWARDING You can send or forward your calls to another extension an outside line or to voice mail from either your extension or from an alternate extension Notes Any outside number used for Call Forwarding must alrea...

Page 56: ...o All incoming calls Enter the appropriate Call Forwarding All Calls Set code For your extension enter 721 HK UK or 721 For another extension enter 741 HK UK or 741 All incoming calls that ring a busy extension Enter the appropriate Call Forwarding Busy Set code For your extension enter 722 HK UK or 722 For another extension enter 742 HK UK or 742 All incoming calls that ring an extension that doe...

Page 57: ...Waiting requires system programming Beginning with CPC Version 3 0 you can leave a text message that displays on the busy phone Any one of the following messages can be selected Messages 6 to 9 and 0 have no default message text All the messages can be changed through system programming Table 6 Send Text Messages For all incoming calls that ring a busy extension Enter the appropriate Cancel Call F...

Page 58: ...on Call Waiting Set code default 2 HK UK or 2 The Called party hears an alert tone and you hear a ringback tone 4 Stay on the line until the called party answer Notes If call waiting is accepted the busy tone changes to a ringing tone You cannot send a call waiting message to an extension that has DND turned on 3 Important 8 User Defined 4 Urgent 9 User Defined 5 Emergency 0 User Defined Message N...

Page 59: ...CALLBACK You can leave a callback request message or message waiting indication for a busy extension or one that does not answer After sending the callback message you hang up the phone and wait for the call back The called party s message indicator lamp then flashes that a message has been received To Do Answer a call a After receiving an alert tone replace the handset or press the ON OFF key to ...

Page 60: ...sage Wait code default 4 HK UK or 4 The message lamp flashes at the called extension Note You may need to dial 1 to change to tone calling before sending the message 4 Replace the handset or press the ON OFF key Note Multiple messages are accessed in the order in which they are received 1 Pick up the handset or press the ON OFF key 2 Do one of the following 3 Replace the handset or press the ON OF...

Page 61: ...the following 3 Replace the handset or press the ON OFF key 1 Pick up the handset or press the ON OFF key 2 Do one of the following 3 Replace the handset or press the ON OFF key USING ABSENCE MESSAGES Absence messages appear on the display of any internal caller who calls your extension To turn DND on Do For your extension Enter the DND Set code default 720 HK UK or 720 For another extension a Ent...

Page 62: ...efault message text All the messages can be changed through system programming Table 8 Absence Messages Optionally a return time can be input Example Return Times for Absence Messages include 1 Lift the handset or press the ON OFF key 2 Enter the Absence Message code default 729 UK HK or 729 Message No Message Text Message No Message Text 0 In Meeting 5 Absence_No_5 1 At Lunch 6 Absence_No_5 2 Out...

Page 63: ...s the ON OFF key 2 Dial the Station Lockout Set feature code default 746 HK UK or 746 3 Replace the handset or press the ON OFF key 1 Lift the handset or press the ON OFF key 2 Dial the Station Lockout Cancel feature code default 746 HK UK or 746 3 Dial the Walking TRS Call Barring Station Lockout security code 4 Replace the handset or press the ON OFF key 1 Lift the handset or press the ON OFF ke...

Page 64: ...S Call Barring Station Lockout security code 5 Replace the handset or press the ON OFF key 1 Lift the handset or press the ON OFF key 2 Dial the Station Lockout Security Code change code default 749 HK UK or 749 3 Dial the current Walking TRS Call Barring Station Lockout security code 4 Dial the new Walking TRS Call Barring Station Lockout security code 5 Replace the handset or press the ON OFF ke...

Page 65: ...ry Numbers page 73 Using Zip Mode page 76 USING THE MIC KEY You can use the MIC key on your phone or an FF key assigned as a MIC key to mute the handset or microphone so that the party on the other end cannot hear you The MIC indicator flashes when using handset mute and goes off when the microphone is muted Note To use handset mute you must assign an FF key as a Mute key 1 Pick up the handset or ...

Page 66: ...r but the handset is mute 2 Press the ON OFF key again to take the caller back off speaker and continue the call through the handset USING HANDSFREE ANSWERBACK AND HANDSFREE OPERATION You can answer intercom calls as well as access all available system features without lifting the handset Note To answer intercom calls without lifting the handset the system must be programmed for Voice Calling You ...

Page 67: ...s With the installation of an optional 8 party conference card you can include up to eight parties Notes When no optional conference card is installed the System supports the following types of 3 party conference calls 3 extensions 2 extensions and 1 outside line 1 extension and 2 outside lines When the optional 8 party conference card is installed the System supports any combination of conference...

Page 68: ... where n is the number 1 8 for the conference parties to individually select a conference party 2 If you did not select the conference party that is giving busy tone re enter the conference by pressing CONF 3 If you selected the conference party that is giving busy tone hang up and then go off hook again and press CONF to re enter the conference call Note If the originating party hangs up all conf...

Page 69: ...4 hour format you want the timed reminder alarm to sound For example 0100 1 00 am 1300 1 00 pm 4 Replace the handset or press the ON OFF key 1 Pick up the handset or press the ON OFF key 2 Enter the Cancel Timed Reminder code default 39 3 Replace the handset or press the ON OFF key USING CALLER ID When the Caller ID feature is activated your telephone displays Caller ID information as incoming cal...

Page 70: ...detailed information on each entry In addition you can outdial the displayed number or store the displayed number in a personal speed dial bin 1 Go off hook or press ON OFF 2 Dial the Call Log feature code default CONF 96 The following displays 3 Press to move forward in the call log and press to move back in the call log 4 To outdial the displayed call log number Press the left EXEC key to outdia...

Page 71: ...Format for the Large Display Phone You can view both the calling number information as well as the detailed information on each entry In addition you can outdial the displayed number or store the displayed number in a personal speed dial bin 1 Go off hook or press ON OFF 2 Dial the Call Log feature code default CONF 96 The following displays 3 Press to move forward in the call log and press to mov...

Page 72: ...press ON OFF WALKING TRS CALL BARRING CLASS OF SERVICE Walking Toll Restriction Service TRS Call Barring Class of Service COS allows you to use your own calling privileges at another phone For example you may be allowed to make long distance calls from your phone but a phone in your company s warehouse may be restricted from long distance calls To make long distance calls from the restricted phone...

Page 73: ...o a key on the same telephone it is considered a Primary Directory Number PDN Up to three appearances of the PDN may be assigned to keys on a key telephone This allows for multiple calls on the same Directory Number When a DN is assigned to an FF key on another telephone it is considered a Non Primary Directory Number NPDN Up to three NPDN appearances of the same DN may be assigned to keys on a te...

Page 74: ...ll is to your PDN and no PDN key is available the call appears on the INT LED Directory numbers may be assigned to FF keys 25 32 These are non appearing keys Intercom voice calls only go to the PDN extension but light the corresponding NPDN keys red A tone call follows the appropriate ring status immediate ring delayed ring etc for any extension 1 Lift the handset or press the ON OFF key 2 If dial...

Page 75: ...ndset or press the ON OFF key 2 Dial the Direct Call to PDN access code default 766 HK UK or 766 or press the Direct Call to PDN key 3 Dial the extension number 1 Place the current call on hold 2 Dial the Direct Call to PDN access code default 766 HK UK or 766 or press the Direct Call to PDN key 3 Dial the extension number 4 If desired wait until the PDN Extension answers and introduce the call 5 ...

Page 76: ... 35 750 USING ZIP MODE The Zip mode feature CPC version 3 5 or higher automatically answers calls when operating a Key Telephone in headset mode 1 Press the ON OFF key 2 Press the PROG key and dial 80 OR Press the ZIP key 3 Press the ON OFF key To enter or cancel Zip mode ...

Page 77: ...re different procedures Be sure to determine which dial codes your system uses to ensure the use of the appropriate procedure for a specific task Default dial codes use the same procedures as flexible dial codes Table 9 Dial Code Table Function Fixed Dial Code REDIAL Flexible Dial Code Customized Dial Code Account Codes 57 8 Alarm Set 22 31 Alarm Clear 23 39 Answer Key 69 Background Music Set Canc...

Page 78: ... extension number 723 HK UK or 723 extension number Call Forward No Answer Cancel 12 733 HK UK or 733 extension number Call Forward No Answer Set from another ext 13 743 HK UK or 743 extension number Call Forward No Answer Cancel from another ext 14 753 HK UK or 753 extension number Call Park Hold Answer 63 Call Park Hold 64 771 Call Park Answer Own Ext 65 772 Call Park Answer 0ther Ext 66 773 Cal...

Page 79: ...kup Ver 3 0 and higher 04 9 Headset Mode 35 Meet Me Answer 30 Message Waiting Callback Cancel 07 5 Message Waiting Callback 08 6 Message Waiting Set at Busy Tone 51 Message Waiting Set at Ringback Tone 55 Night 1 27 762 HK UK or 762 Night 2 for Built In Voice Mail messages 28 763 HK UK or 763 Off Hook Voice Announce 70 Paging 29 page group number zone number Program Key 38 PSD Name Assignment 40 N...

Page 80: ...ll Barring Station Lockout Security Code Change 04 749 HK UK or 749 Callback Cancellatiion 58 769 HK UK or 769 Zip Mode On Off toggle 73 Version 3 5 and higher Direct Call to a PDN Ext 74 766 HK UK or 766 UNA Pickup 77 705 HK UK or 705 Absence Message Code 78 729 HK UK or 729 Network Flash during Talk on FF Key 79 767 HK UK or 767 Version 3 5 and higher PDN 1 Key 01 PDN 2 Key 02 PDN 3 Key 03 NPDN ...

Page 81: ... Code List ICX 35 750 ICX International issued March 1999 81 Text Message Reply 76 Msg Code No 0 9 Login Key for CTAPI 90 Version 3 5 and higher Function Fixed Dial Code REDIAL Flexible Dial Code Customized Dial Code ...

Page 82: ...Appendix A Dial Code List 82 ICX International issued March 1999 ICX 35 750 This page intentionally left blank ...

Page 83: ...menting the Personal Speed Dial PSD numbers that you assign to PSD bins on non display phones When making changes to PSD numbers be sure to record the change in this following table Table 10 Customised PSD numbers assigned to PSD bins PSD Bin Number PSD Number PSD Name 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 ...

Page 84: ...Appendix B Customized PSD Bin Numbers 84 ICX International issued March 1999 ICX 35 750 This page intentionally left blank ...

Page 85: ...hook voice announcement 54 Answering a message waiting callback request 60 Answering calls 43 a call ringing a phone outside your extension group 43 a call ringing a phone within your extension group 43 a call ringing someone else s phone 43 an external call ringing a phone within your extension group 43 handsfree 66 Answering page from any extension 53 Assigning feature code to one touch key 24 P...

Page 86: ...ide line 36 cancel 36 Calling Forwarding setting up 55 Calling other extensions 51 entering extension number 51 using soft key large display phone 52 using soft keys small display phone 51 Camp on answering a call waiting signal 59 leaving text message 59 receiving text message 58 replying to a text message 59 sending text messages 57 using 57 using automatic camp on 59 using manual camp on 58 can...

Page 87: ...ating a call using a non primary directory number 75 receiving a call to a directory number 75 receiving a callusing a non primary directory number 75 transfering a call to the primary directory number extension NPDNs not called 75 Display contrast adjustment 22 large 15 small 11 Display Information large display phone 18 Displaying a directory large display phone 17 Do Not Distrub DND cancelling ...

Page 88: ...g calls with 55 One touch keys assigning a feature code 24 assigning an SSD number 24 checking 24 progamming for outside phone number 23 setting up 23 Outside call breaking into 55 Outside calls placing 35 Outside line access code 35 Outside line key direct 35 P Paging answering from any extension 53 meet me answer 53 using 53 Personal Speed Dial PSD assigning PSD names to PSD number large display...

Page 89: ...peed dialling checking numbers 40 entering speed dial numbers 41 using soft keys on large display phone 41 using soft keys on small display phone 40 setting up 25 Station Lockout 63 Activating 63 activating for another extension 63 cancelling 63 cancelling for another extension 63 changing security code 64 Supervised call transfer 45 to another extension or outside number 45 Switching from tone to...

Page 90: ...l transfer 46 to another extension or outside number 46 V Verbal commands 67 Verfied ID codes 37 Voice calling 52 Voice recognition 67 Volume handset 21 receiver 21 ringer 21 speaker 21 W Walking TRS Call Barring Station Lockout changing security code 64 Z Zip Mode using 76 ...

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