40
Product servicing
If the suggestions in the charts do not solve the problem, we recommend that you take it to your dealership.
The product should be serviced only by a qualified technician.
Troubleshooting (continued)
Bluetooth
®
Bluetooth
®
audio cannot be
heard.
The main unit is not in the Bluetooth
®
music mode.
a
Check and switch to the Bluetooth
®
music mode.
The Bluetooth
®
audio is not output from mobile phone or Blue-
tooth
®
audio device.
a
Switch OFF and ON with mobile phone or Bluetooth
®
audio
device for reestablish the communication.
The music is paused temporarily.
a
Press [BAND] button on this unit to resume music play.
Some mobile phones can not restore the A2DP communication
with music mode after ended phone conversation.
a
Press [BAND] button twice on this unit to restore the A2DP
communication.
Telephone voice dial does not
work.
The mobile phone does not support the voice dial function.
a
Change to another mobile phone which supports the voice
dial function.
The distance between user and microphone is too far apart, the
sound is low, or the surrounding is noisy.
a
Speak toward the microphone closer and keep the surround-
ing quiet.
Sound skipping with Bluetooth
®
audio
This unit and Bluetooth
®
device are too far apart.
a
Bring the Bluetooth
®
device closer to this unit.
There is another wireless device near this unit and interference
occurs.
a
Switch off the other wireless device and keep it away from
this unit.
Other wireless device is using the Bluetooth
®
profile excluding
from main unit. (Ex. All phonebook transmission)
a
Switch off the transmission with wireless device.
Unable to import the telephone
directory.
The mobile phone dose not support Bluetooth
®
OPP (Object Push
Profile) function.
a
Change to another mobile phone which supports Bluetooth
®
OPP function.
There is no telephone or name information within exported direc-
tory.
a
Confirm the directory information is completely and correctly.
The mobile phone is too far apart or communication interference
occurs.
a
Bring the mobile phone closer to this unit or switch off the
other wireless device and keep it away from this unit.