Panasonic PanaVoice Courier, Installation Manual

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PanaVoice Courier Installation Manual 67
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U D IO TEX
Audiotex Maintenance/Branching (One-Digit Dialing) allows the caller to be informed by
the System Greeting of the single digit to press to be transferred to another extension,
mailbox, or return to the System Greeting.
Audiotex Maintenance is the section of the Courier programming where ‘Department
Lists’ or ‘One Touch Dialing’ structures are set up. Any mailboxes you wish to add to
your Audiotex structure must first be defined in Mailbox Maintenance.
By default, every System Greeting has a default Audiotex mailbox consisting of all nines
(e.g. 99, 999, 9999, 99999), based on the length of extension/mailboxes. This mailbox is
not seen in Mailbox Maintenance. It is an internal mailbox utilized by the system and
cannot be changed or deleted. If the extension number digit length is changed, the
default IOM will change accordingly (becoming 99 for example, if the extension length is
changed to 2 digits).
From the Courier OutLook Bar click Audiotex tab, then the ‘Audiotex Maintenance’ icon.
To add to or edit an extension on the Audiotex list,
♦
Left click on the number you wish to assign or change.
♦
Then right click the number and
♦
Choose ‘Edit Number’.
♦
In the box at the bottom, you may now enter the extension number to associate with
this number or enter an asterisk (*) to return to the System Greeting.
Follow this procedure for assigning all extensions to their single digit counterparts.
After entering all numbers, press the Apply button and then the OK button to exit. This is
an important step to save your changes.
IMPORTANT: You cannot use single-digit numbers on IOM’s having ‘Full
Salutation Functionality’, which conflict with:
Name Directory access number (default is 8),
Translation Number prefix, or
Audiotex prefix keys as defined in the Parameter file.