32
Getting To Know Your Machine
Operation Chart
Problem Solving
User Error Codes (U Code)
Jam Error Codes (J Code)
NOTE
1. The J## Code indicates the most probable Jam location. If the jam message reappear after
the jam is cleared, paper is most likely jammed at other location(s). Check the Jam Error
Codes Table above for other check points and remove all misfed paper.
2. Make sure that the Jam Error Code disappears after removing the misfed paper.
3. The Jam Error Code will not disappear if the paper is still jammed in the machine. Check again
and remove all misfed paper.
Code
Check Points
Code
Check Points
U01
Front Cover is open.
U20
ADF Cover is open.
U13
Low Toner or Out of Toner. (See page 28)
U90
Battery requires replacement. (See page 137)
U16
Toner Cartridge is not installed correctly.
Code
Check Points
Code
Check Points
J00
Remove paper from the Sheet Bypass.
J71,
J72,
J74,
Remove misfed paper(s) in the ADF.
(See page 30)
J01,
J02
Pull out the paper tray(s) and remove the
jammed paper from the tray(s).
Check to make sure the Paper Guides are
properly adjusted in the tray(s). (See page 30)
J75,
J92,
J93
J43,
J44,
J80,
J82,
J83
Remove misfed paper(s) inside the machine.
(See page 30)
U20
U90
U01
U13
U16
