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Operating Instructions

Commercial Microwave Ovens

Models No.

NE-12521 / NE-12523 / NE-17521 / NE-17523 / 
NE-17723 / NE-21521 / NE-21523

*Model No. NE-17723

Please read these instructions carefully before using this product and save 
this manual for future use.
Before Calling for Service:
If failure code “F



” appears in the display, unplug oven and wait for  

5 seconds before reconnecting. If normal operation does not resume,  
call the service agent with the information of failure code.

Summary of Contents for NE12521

Page 1: ...o NE 17723 Please read these instructions carefully before using this product and save this manual for future use Before Calling for Service If failure code F appears in the display unplug oven and wait for 5 seconds before reconnecting If normal operation does not resume call the service agent with the information of failure code ...

Page 2: ...ge heating 13 D PROGRAMMING DOUBLE OR TRIPLE QUANTITY PAD 14 E PROGRAM LOCK 14 F BEEP TONE 15 G PROGRAMLIS T 17 H CYCLECOUNTER 18 I AIR FILTER CLEANING 18 J OVEN LAMP 19 Installation Instructions for Stacking 21 Sanitary Counter Top Seal 21 Care of Your Oven 22 Cleaning and Maintenance procedures 23 Heating and Defrosting Time Charts 24 PANASONIC COMMERCIAL MICROWAVE OVEN WARRANTY 38 Technical Spe...

Page 3: ...cleaning surfaces of door and oven that come 8 together on closing the door use only mild non abrasive soaps or detergents applied with a sponge or soft cloth As with any appliance close supervision is 9 necessary when used by children Do not operate this appliance if it has a damaged 10 cord or plug if it is not working properly or if it has been damaged or dropped Do not immerse cord or plug in ...

Page 4: ...eat slower than expected or blow the fuse A For Models No NE 12521 NE 12523 The oven must be on a SEPARATE 20 amp 60 Hz 120 V GROUNDED CIRCUIT NEMA 5 20P 120 V Grounded Outlet NEMA 5 20R B For Models No NE 17521 NE 17523 NE 17723 NE 21521 NE 21523 1 This oven must be on a separate 60 Hz GROUNDED CIRCUIT minimum 15 amps for Models No NE 17521 NE 17523 NE 17723 minimum 20 amps for Models No NE 21521...

Page 5: ...ead to arcing and the eventual destruction of the cavity and will void the warranty s O NOT SCRAP OR PEEL OFF RUBBER GASKET AROUND THE BASE OF THE BOTTOM PLATE AS THIS WILL ALLOW SPILLAGE UNDER THE bottom plate and may lead to destruction of the cavity s O NOT SLAM DOOR SHUT OR PULL DOWN OF THE DOOR AS THIS MAY DAMAGE THE DOOR LATCH MECHANISM AND OR HINGES and render the Microwave inoperative s O ...

Page 6: ... digit number Follow the steps in the following chart CODE PROBLEM WHAT TO DO U16 Cannot write because the SD Memory Card is locked SD Memory Card information can be read Remove the SD Memory Card and check whether it is locked Replace the SD Memory Card when finished LOCK Recipe Card Slide this up to unlock U17 An SD Memory Card other than the card provided is in use Use the provided SD Memory Ca...

Page 7: ...orb or reflect the microwave energy they are ideal materials for microwave oven heating containers when covered Absorption During heating microwaves will be absorbed by food They penetrate to a depth of about 3 4 to 11 2 inches Microwave energy excites the molecules in the food especially water fat and sugar molecules and causes them to vibrate at a rate of 2 450 000 000 times per second This vibr...

Page 8: ...for single stage heating See pages 10 13 1 10 sec 2 20 sec 3 30 sec 4 40 sec 5 50 sec 6 1 min 7 1 min 15 sec 8 1 min 30 sec 9 1 min 45 sec 0 2 min s ODEL O Memory numbers are displayed using 1 digit for 1 to 9 2 digits for 10 to 99 and 3 digits for 000 to 999 There are three sides A 00 to 99 B 00 to 99 and C 00 to 99 s THER MODELS There are three sides A B and C Only A side is preset Program Unloc...

Page 9: ...snaps into place Fit the left edge of the SD Memory Card Cover 2 Screw to close at the right hand side Caution Always close the SD Memory Card Cover except when an SD Memory Card is inserted removed in order to 1 prevent water or dust from entering Insert only an SD Memory Card specified for this oven Do not use any other type or substitute SD Memory 2 Card Keep the removed SD Memory Card away fro...

Page 10: ...osed 0 will disappear 2 Press Power Level Selector pad once The selected power level will be indicated and 1st Stage Heating Indicator 1 will start to blink Note Each time the pad is pressed the Power Level switches as the above Power Level Selector pad illustration 3 Press Number Memory pads 2 0 and 0 The set heating time will appear Note The maximum set time for DEFROST and P0 is 30 minutes and ...

Page 11: ...AGE HEATING BEEP TONE WILL SOUND 4HE EATING 3TAGE NDICATOR h v ARE displayed and heating time will count down s 7HEN ALL TIME EXPIRES BEEP TONE WILL SOUND AND HEATING WILL STOP 4HE OVEN LAMP WILL TURN off 0000 will blink until the door is opened 1 minute later cooling fan will stop s PEN THE DOOR AND TAKE THE FOOD OUT 4HE OVEN LAMP WILL TURN ON IGITAL ISPLAY 7INDOW will show the originally set tim...

Page 12: ...1 and 3 The currently programmed information will be indicated Note All models except Model No NE 1772 display the memory number and time 3 Press Start pad The oven lamp will turn on and heating will start The heating time will count down s 7HEN ALL TIME EXPIRES BEEP TONE WILL SOUND AND HEATING WILL STOP 4HE OVEN LAMP WILL TURN off 0000 will blink until the door is opened 1 minute later cooling fa...

Page 13: ...ing THE OVEN CAN NOT BE PROGRAMMED WHEN PROGRAM LOCK IS ACTIVATED See pages 14 15 Example To program cooking at DEFROST power for 1 minute and at HIGH power for 2 minutes into Number Memory pads 1 and 5 at A side PAD INSTRUCTION DIGITAL DISPLAYWINDOW Follow steps 1 to 5 above 6 Press Power Level Selector pad once The power level for 2nd stage will be indicated 2nd Stage Heating Indicator 2 will st...

Page 14: ...minutes the time for the double quantity will be 4 minutes and 30 seconds Available range is 0 1 3 0 times 6 Press Prog pad PROG will stop blinking This means that you have completed programming s SECONDS LATER h v WILL APPEAR Note If you want to program your desired magnification number for triple quantity repeat as above using Triple Quantity pad instead of Double Quantity pad All models except ...

Page 15: ...tch of filter cleaning alarm can be set Begin with step 1 and follow the procedure to change either the length of beep tone at the end of heating cycle the pitch of beep tone at the end of heating cycle or the pitch of filter cleaning alarm Example Change the volume to middle 2bEEP the length of beep tone at the end of heating cycle to 2nd the pitch of beep tone at the end of heating cycle to Low ...

Page 16: ...ssing Prog pad at step 6 press Start pad PROG will start to blink The display changes to and each time the pad is pressed and the settings change Under the bE in bEEP The pitch of beep tone at the end of heating cycle Low Normal High 8 Press Prog pad PROG will stop blinking and the set pitch of beep tone at the end of heating cycle will appear for 3 seconds Then 0 will appear To proceed to Step 9 ...

Page 17: ...tings when the door is open Oven Lamp blink settings at the end of heating cycle and Oven Lamp reduction settings during cooking information will continuously appear Note When the filter cleaning alarm counter is set this appears after Program Lock e g How to erase memory content Open the door keep it open and press Prog pad 1 Select the memory number you want to erase and press the Power Level Se...

Page 18: ...hich is displayed in units of 100 when used over 100 times e g I AIR FILTER CLEANING Example To program cleaning Air Filter every 600 hours PAD INSTRUCTION DIGITAL DISPLAYWINDOW 1 Open the door and leave it open The oven lamp will turn on and 0 will appear 2 While pressing Start pad press Number Memory pad 7 The currently programmed hour will appear e g 3 Press Number Memory pads 6 0 and 0 The pro...

Page 19: ...ATED See pages 14 15 VEN AMP SETTINGS WHEN THE DOOR IS OPEN Example To turn Oven Lamp settings OFF PAD INSTRUCTION DIGITAL DISPLAYWINDOW 1 Open the door and leave it open The oven lamp will turn on and 0 will appear 2 While pressing Start pad press Number Memory pad 9 PROG will start to blink The previously set Oven Lamp settings are displayed 3 Press Start pad on oFF on is repeated each time the ...

Page 20: ...e Oven Lamp blink settings will appear for 3 seconds Then 0 will appear To proceed to Step 8 press Start pad before 0 is displayed after Step 7 DJUSTING VEN AMP BRIGHTNESS DURING COOKING Example To decrease brightness of the inner cavity during cooking PAD INSTRUCTION DIGITAL DISPLAYWINDOW 8 Within 3 seconds after pressing Prog pad at step 7 press Start pad PROG will start to blink The previously ...

Page 21: ...e screw b See Fig 2 4 Ensure the top oven is at a safe and workable height 5 b Joint Plate Projection a Fig 1 Fig 2 Joint Plate Projection Sanitary Counter Top Seal When microwave oven units are stacked on a counter top their base must be sealed in accordance with NSF Standards as per the following instructions Microwave oven should be located on a level counter 1 top surface Complete the electric...

Page 22: ...ratched by harsh soap or cleaners CLEANING OFTHE SPLATTER SHIELD Hold snap in snap out side stoppers of splatter 1 shield with both hands and pull them in and down Then take the splatter shield out of the oven cavity stopper splatter shield Rinse splatter shield in soapy water and an 2 approved sanitizing solution Be sure to replace the shield before using the oven 3 CAUTION Splatter shield must b...

Page 23: ...d heat or defrost The rag will now be very hot CAREFULLY and without scraping wipe interior with the cloth using tongs DO NOT use utensils or metal objects to clean interior of oven DO NOT use oven as a Timer ALWAYS remove bottom filter screens and clean daily DO NOT OPERATE OVEN EMPTY OR WITHOUT FILTER SCREENS Vent holes behind filters should be open clean Use a small brush to clean as necessary ...

Page 24: ...end you test your own recipe items and plating techniques in this oven to establish the correct heating times for your recipe items Maximum programmable time for each stage heating is DEFROST and P0 30 minutes others 15 minutes Example For items that cook longer than 15 minutes on MEDIUM power please program oven for two or three stage cooking For example To program 35 minutes on MEDIUM 1st stage ...

Page 25: ...r microwave oven without first stirring GENERAL GUIDELINES FOR HEATING IN A PANASONIC MICROWAVE OVEN For specific time see each food category for appropriate heating techniques plus necessary pre preparation of foods HEATING FOODS FROM REFRIGERATED TEMPERATURE Foods stored in the refrigerator 40 F should be covered before reheating with the exception of breads pastries or any breaded product which...

Page 26: ...Wings 5 6 oz 140 168 g Prepare conventionally refrigerate covered Place on plate cover HIGH 50 sec 35 sec 25 sec Chili con Queso 8 oz 224 g Prepare conventionally refrigerate covered Place in small bowl cover HIGH 1 min 15 sec 50 sec 40 sec Meatballs 4 5 oz 112 140 g Prepare conventionally refrigerate covered Place on plate cover HIGH 50 sec 35 sec 25 sec Nachos 4 oz 112 g For Best Results Prepare...

Page 27: ...read mini loaf white or wheat 8 oz 224 g Prepare conventionally store at room temperature Place on paper towel uncovered HIGH 25 sec 15 sec 10 sec Coffee cake frozen 3 oz 84 g Place on paper towel uncovered HIGH 20 sec 13 sec 7 sec Muffins fruit 2 ea Prepare conventionally or defrost store at room temperature Place on paper towel or napkin uncovered HIGH 20 sec 13 sec 7 sec 6 ea Prepare convention...

Page 28: ...NE 12523 NE 17521 NE 17523 NE 17723 NE 21521 NE 21523 Bacon 4 strips Prepare conventionally undercook slightly refrigerate covered Place on plate and cover HIGH 30 sec 20 sec 15 sec Bacon Canadian 4 slices Prepare conventionally refrigerate covered Place on plate and cover HIGH 30 sec 20 sec 15 sec Eggs poached 2 eggs Prepare conventionally undercook slightly refrigerate in salted water covered Re...

Page 29: ...red Place on plate and cover HIGH 45 sec 30 sec 25 sec Pancakes 4 ea Prepare conventionally refrigerate covered Place on plate in single layer Heat uncovered HIGH 35 sec 20 sec 15 sec Pancakes with bacon 4 ea 4 strips Prepare conventionally refrigerate covered Place on plate in single layer Cover HIGH 45 sec 35 sec 30 sec Pancakes and sausage patty 4 oz 4 ea 112 g Prepare conventionally refrigerat...

Page 30: ...Scallops Bay 5 oz 140 g Defrost slightly Refrigerate covered Place in microwave pan dot with butter and cover HIGH 45 sec 35 sec 30 sec Shrimp large 6 oz 168 g Defrost Refrigerate covered Place on plate and cover HIGH 45 sec 35 sec 30 sec Snapper Red fillets 5 oz 140 g Defrost Refrigerate covered Place on plate brush with butter and herbs and cover HIGH 1 min 45 sec 35 sec Sole stuffed with crabme...

Page 31: ...NE 21521 NE 21523 Au jus 1 qt Prepare conventionally or heat ingredients in microwave if recommended Refrigerate sauce Place in microwave pan Cover stir midway through heating HIGH 7 min 5 min 30 sec 4 min 30 sec Cheese sauce 1 qt HIGH 8 min 6 min 30 sec 5 min 30 sec Espagnole stock base 1 qt HIGH 7 min 5 min 30 sec 4 min 30 sec Mushroom sauce 1 qt HIGH 7 min 5 min 30 sec 4 min 30 sec Tomato sauce...

Page 32: ...c Chicken pieces with potatoes dressing and gravy 12 oz 336 g Prepare all components conventionally refrigerate covered Place on plate depress potatoes and cover HIGH 3 min 2 min 1 min 30 sec Cornish hen 1 ea 22 oz Prepare conventionally refrigerate covered Place on plate and cover HIGH 2 min 30 sec 2 min 1 min 30 sec Duck 1 2 ea Prepare conventionally refrigerate covered Place on plate and cover ...

Page 33: ...3 NE 17723 NE 21521 NE 21523 Lasagna 8 oz 224 g Prepare conventionally undercook slightly refrigerate covered Place on plate and cover Cut in half let rest 1 min after heating HIGH 2 min 1 min 30 sec 1 min 30 sec MEDIUM 1 min 30 sec 1 min 50 sec Macaroni and cheese 8 oz 224 g Prepare conventionally undercook slightly refrigerate covered Place on plate and cover Let rest 1 min after heating HIGH 1 ...

Page 34: ...frigerate covered Place on plate with au jus over beef and on side uncovered HIGH 60 sec 45 sec 35 sec Grilled cheese 4 oz 112 g Prepare conventionally refrigerate covered Place on paper towel uncovered HIGH 60 sec 45 sec 35 sec Hamburger plain with cheese 5 oz 140 g Prepare burger conventionally Toast bun Assemble refrigerate covered Place on paper towel uncovered HIGH 60 sec 45 sec 35 sec 5 oz 1...

Page 35: ...ables can be heated using HIGH in approximately 1 minute per pound Most fresh vegetables are prepared with a small amount of cooking liquid such as water Vegetables Frozen Defrosting and Heating Item Quantity Instructions for Pre preparation Instructions for Microwave Heating Power Setting Approximate Times NE 12521 NE 12523 NE 17521 NE 17523 NE 17723 NE 21521 NE 21523 Beans green 4 lb NONE Place ...

Page 36: ...ir midway through heating After heating let stand covered 2 minutes HIGH 6 min 4 min 3 min 5 lb HIGH 8 min 50 sec 5 min 30 sec 4 min 30 sec 6 lb HIGH 10 min 7 min 6 min 7 lb HIGH 11 min 30 sec 8 min 30 sec 7 min 30 sec Vegetable Fresh Primary Cooking Item Quantity Instructions for Pre preparation Instructions for Microwave Heating Power Setting Approximate Times NE 12521 NE 12523 NE 17521 NE 17523...

Page 37: ...in per lb Spinach Souffle Calculate min lb Place in 4 half pan Thaw in refrigerator for approx 2 days Cover with lid Let stand 15 minutes before serving 1st Stage MEDIUM 2 min 30 sec per lb 1 min 30 sec per lb 1 min per lb 2nd Stage HIGH 2 min 30 sec per lb 1 min 30 sec per lb 1 min per lb Deep Dish Cherry Crisp Calculate min lb Place in 4 half pan Thaw in refrigerator Sprinkle with 2 tablespoons ...

Page 38: ...OT COVER damages which occurred in shipment or failures which are caused by products not supplied by the warrantor or failures which result from accidents misuse abuse neglect bug infestation mishandling misapplication alteration faulty installation set up adjustments maladjustment of consumer controls improper maintenance power line surge lightning damage modification rental use of the product se...

Page 39: ... 39 Note ...

Page 40: ...1 PU2 50 25 HEAT FROM BOTTOM UP PL1 PL2 50 25 Frequency 2450 MHz Outer dimensions W x D x H 165 8 x 20 x 131 4 422 mm x 508 mm x 337 mm Cavity dimensions W x D x H 13 x 127 32 x 67 8 330 mm x 310 mm x 175 mm Net weight approx 56 lbs 25 5 kg 61 lbs 27 5 kg 65 lbs 29 5 kg IEC Test Procedure Specifications subject to change without notice 165 8 422 mm 1529 32 404 mm 131 4 337 mm 11 32 9 mm 19 16 40 m...

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