Panasonic NA-107VC4W01 Service Manual Download Page 1

© Panasonic Corporation 2012 Unauthorized copy-
ing and distribution is a violation of law.

Order No. VES120

8

0

02

CE

Drum Type Washing Machine

Model No.

NA-107VC4

W01

Product Color : White
Destination     : 

India

TABLE OF CONTENTS

PAGE

PAGE

1 Safety Precautions

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3

2 Specifications

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4

2.1. Product Specifications------------------------------------ 4
2.2. Name Plate-------------------------------------------------- 4

3 Location of Controls and Components

-------------------

5

4 Installation Instructions

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6

4.1. Moving and Installing ------------------------------------- 6
4.2. Detergent Box Group ------------------------------------- 7

5 Operating Instructions

------------------------------------------

8

5.1. LCD Screen, Function Buttons & Knobs ------------ 8
5.2. Program List ------------------------------------------------ 8
5.3. Program Details-------------------------------------------- 9
5.4. Program Details with Half Load Defection ---------- 9
5.5. Child Lock --------------------------------------------------10

6 Test Mode

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11

6.1. Autotest -----------------------------------------------------11

7 Service Mode

-----------------------------------------------------

13

7.1. Service Autotest ------------------------------------------ 13
7.2. Failure Codes --------------------------------------------- 14

8 Troubleshooting Guide

---------------------------------------

15

9 Disassembly and Assembly Instructions

---------------

16

9.1. Torque Values--------------------------------------------- 16
9.2. Top Plate --------------------------------------------------- 17
9.3. Door --------------------------------------------------------- 17
9.4. Spring Wire ------------------------------------------------ 19
9.5. Detergent Drawer ---------------------------------------- 19
9.6. Control Panel---------------------------------------------- 20
9.7. Kick Plate -------------------------------------------------- 21
9.8. Front Panel ------------------------------------------------ 21
9.9. Upper Support Bracket --------------------------------- 23

9.10. Detergent Drawer Housing ---------------------------- 23

9.11. Power Cable Group and Parasite Filter ------------ 24

9.12. Electronic Pressure Switch (EPS) ------------------- 25
9.13. Door Lock -------------------------------------------------- 25

Summary of Contents for NA-107VC4W01

Page 1: ...ting Instructions 8 5 1 LCD Screen Function Buttons Knobs 8 5 2 Program List 8 5 3 Program Details 9 5 4 Program Details with Half Load Defection 9 5 5 Child Lock 10 6 Test Mode 11 6 1 Autotest 11 7 Service Mode 13 7 1 Service Autotest 13 7 2 Failure Codes 14 8 Troubleshooting Guide 15 9 Disassembly and Assembly Instructions 16 9 1 Torque Values 16 9 2 Top Plate 17 9 3 Door 17 9 4 Spring Wire 19 9...

Page 2: ... Adjustments 31 10 1 Drain Pump 31 10 2 Resistance 32 10 3 NTC 33 10 4 Valve 34 10 5 Electronic Pressure Switch EPS 35 10 6 Motor For NA 107VC4 36 10 7 Door Lock 37 11 Dimensions 39 12 Wiring Connection Diagram 40 12 1 Wiring Diagram NA 107VC4 40 13 Exploded View and Replacement Parts List 42 13 1 Control Panel Parts 42 13 2 Front Panel Parts 44 13 3 Washing Group Parts 45 13 4 Detergent Drawer Gr...

Page 3: ...3 1 Safety Precautions ...

Page 4: ...on 222 kWh annum Water Consumption 10337 L annum Noise Level Wash 58 dBA Spin 77 dBA Control Panel LED display E Type Wash Programs 15 settings Spin Speed Setting 6 setting Dimensions Height 85 cm Width 60 cm Depth 58 cm Door Opening Large door opening Delay Start Yes Color White Water Protection aquastop hose for Germany only Other Features Child Lock Twinjet system Packaging Shrink package ...

Page 5: ...5 3 Location of Controls and Components ...

Page 6: ...t non slippery firm surface Any suspended floor must be suitably strengthened 3 You can adjust the level of machine using its feet 4 First loosen the plastic adjustment nut away from the cabinet base 5 Change the level by adjusting the feet upwards or down wards 6 After level has been reached tighten the plastic adjust ment nut again by rotating it upwards against the base of the cabinet 7 Never p...

Page 7: ...leakage by turning on tap completely 6 Make sure that water inlet hoses can not become folded damaged stretched or crushed when the washing machine is in its final position 7 Mount the water inlet hose to a 3 4 inch threaded water tap 4 1 5 Drain Connection 1 Make sure that water inlet hoses are not folded twisted crushed or stretched 2 The drain hose should be mounted at a minimum height of 60 cm...

Page 8: ... LD2 Temperature Function Button Led LD3 Delay Time Function Button Led LD4 Extra Rinse Function Button Led LD5 Spin Phase Led LD6 Rinse Phase Led LD7 Wash Phase Led LD8 Child Lock Activation Led LD9 Door Lock Led LD10 Lack Of Water Indication Led LD11 Pump Failure Indication Led Knob Position Program Pos1 Cotton Pos2 Cotton PW Pos3 Cotton Eco Pos4 Coulors Pos5 Easy care Pos6 Wool Pos7 Rinse Pos8 ...

Page 9: ...Water Consumption L Cotton Cold 90 125 0 92 62 Cotton Eco Cold 60 143 0 98 74 Cotton PreWash Cold 60 200 1 19 50 Easy Care Cold 40 105 0 61 47 Coulors Cold 60 85 1 00 56 Wool Cold 30 40 0 15 50 Quick WIT 36 0 48 38 Rapid 15 Cold 40 3 0 10 32 15 C Wash Cold 60 15 0 22 45 Sports Wear Cold 40 105 0 62 42 Shirts WIT 65 0 60 44 Bedding 85 0 30 50 Rinse 15 0 05 58 Spin 68 0 08 Drain 105 0 02 Full Load H...

Page 10: ...ion 1 Press the fourth function button for 4 5 seconds 2 The Child Lock Symbol is appeared on the LCD display Deactivation 1 Press the fourth function button for 4 5 seconds 2 The Child Lock Symbol is deleted on the LCD display ...

Page 11: ...1 Autotest 1 After selecting spin speed to max select the program 3 Cotton Eco 2 While pressing Extra Rinse button change position of the third to second and release the Extra Rinse button imme diately 3 Autotest starts ...

Page 12: ...12 ...

Page 13: ... Prewash will be PUMP ON Temperature will be measured if it is higher than 50 C it should take 60 sec cooling water and then make Drain 5 sec At the end of pump activation SAU visualization should make slow blink to indicate that the step is over Step 3 Selector Cotton Eco will be 15 minutes test program So time for selector position 3 is 15 minutes At the end of 15 minutes test program END is vis...

Page 14: ...es Yes Door is unlocked during programme E01 Yes Yes Lack of water E02 Yes Yes Pump failure E03 Yes Yes Overflow E04 Yes Yes NTC or Heater Failure E05 No Yes Motor Failure 1 Tachometer open short circuit or motor connector is disconnected E06 No Yes Motor Failure 2 triac short circuit E08 No Yes Electronic Pressure Sensor E10 No Yes ...

Page 15: ...lanced manner Excessive foam in the detergent drawer Too much detergent has been used Press the start pause button In order to stop the foam dilute one table spoon of softener in half liter of water and pour it in the detergent drawer Press the start pause button after 5 10 minutes Arrange the amount of the detergent properly in the next washing process Wrong detergent has been used Use only the d...

Page 16: ...17 2 43 2 70 2 97 Front Panel Drop Fixing Plastic ISO 7049 ST 4 2x16 35008931 2 50 2 70 2 90 Mechanic Control Panel Program Knob Supporting Sheet MV1 SCREW 3 5X9 PAN HEAD WITH COLLAR CROSS RECESS 35007387 0 50 1 00 1 00 Mechanic Control Panel Program Knob Supporting Sheet MV2 SCREW 3 5X9 PAN HEAD WITH COLLAR CROSS RECESS 35007387 0 50 1 00 1 00 Detergent Drawer Control Panel Assembly SCREW 4X14 PA...

Page 17: ...1 Remove two screws that fix the top plate at the back 2 Push the top plate back and pull it up 9 3 Door 1 Remove two screws that fix the door by using the T25 2 Pull the door up 3 Remove screws that fix the door group ...

Page 18: ...own in the picture 5 Remove the door inside plastic as it is shown in the pic ture 6 Remove six screws that fix the door hinge as it is shown in the picture 7 Remove the door handle as it is shown in the picture 8 Remove the door handle pin as it is shown in the pictures ...

Page 19: ...re fixing the tub bellows seal by using the small size screw driver Pull the tub bellows seal as it is shown in the picture 2 Remove the tub bellows seal body fixing spring 9 5 Detergent Drawer 1 Remove the detergent drawer and pull it up carefully ...

Page 20: ...the control panel to the front panel 2 Remove three screws fixing the control panel 3 Pull the control panel up 4 Remove connectors as it is shown in the picture 5 Remove electronic card cover as it is shown in the pic tures by using small screw driver ...

Page 21: ...e picture 2 Remove two screws fixing the kickplate 3 Pull the kickplate left and push it down 9 8 Front Panel 1 Remove two screws fixing the front panel at the bottom as it is shown in the picture by using T25 2 Remove two screws fixing the door lock as it is shown in the pictures ...

Page 22: ...22 3 Remove the tub bellows seal as it is shown in the pic tures 4 Remove two screws fixing front panel at the upper as it is shown in the picture 5 Remove the front panel as it is shown in the pictures ...

Page 23: ...icture 3 Remove detergent drawer group two clips fixing the upper support bracket as it is shown in the picture 9 10 Detergent Drawer Housing 1 Remove the tub seal clamp by using the pliers which is attached to the detergent drawer housing 2 Remove the four connectors that is connected to the feed valve as it is shown in the picture 3 Turn the feed valve counter clockwise slightly to remove ...

Page 24: ... and Para site Filter 1 Remove the five conectors that is connected to the para site filter 2 Remove two screws fixing the parasite filter 3 Pull the power cable group up as it is shown in the pic ture 4 Remove parasite fitler fixing body group as it is shown in the picture ...

Page 25: ...PS upward to remove as it is shown in the pic ture 3 Remove the EPS hose handcuffs and EPS hose as it is shown in the picture 9 13 Door Lock 1 Remove the connector that is connected to the door lock 9 14 Pump Motor 1 Remove pipe clip that fixes the drain hose 2 Remove pipe clip fixing the tub outlet hose ...

Page 26: ...or 4 Remove four screws fixing the pump motor 9 15 Front Counterweight 1 Remove four screws fixing the front counterweight on the front Box wrench size 13 mm 2 Pull the counterweight back 9 16 Heater 1 Remove the four connectors that is connected to the heater ...

Page 27: ... pull it out 9 17 Tub Bellows Seal 1 Remove the tub gasket clip by using small screwdriver 2 Hold the tub bellows seal and gasket body fixing spring together and pull them up 9 18 Transport Screw 1 Remove four transport screws box wrench size 10 mm 2 Hold the transport screw and pull it out ...

Page 28: ...rench size 13 mm 2 Remove the upper counterweight 9 20 Washing Group 1 Remove the connector that is connected to the motor 2 Cut the five lead wire holders as shown the pictures 3 Remove the four screws fixing the spring hanger sheet iron 4 Remove the washing group as it is shown in the picture ...

Page 29: ...Remove the belt as it is shown the picture 9 23 Driven Pulley 1 Remove the screw fixing driven pulley it is shown the pic ture By using T40 2 Remove the driven pulley it is shown the picture 9 24 Motor 1 Remove the four screws fastening the motor under the tub by using T40 2 Pull the motor up for disassembly ...

Page 30: ...w hose 9 26 Pressure Switch Hose Group 1 Remove screw fixing the pressure switch water reservoir 2 Remove the tub exit with bellow hose with ball by using box wrench size 10 mm 9 27 Tub 1 Remove nineteen screws fixing tub using box wrench size 8 mm 9 28 Drum 1 Remove the drum ...

Page 31: ...nent with multimeter as shown in belows figures Resistance value should be between 131 141 Ω Checking the component 10 1 3 Component Controlling By Con nection Measurement You can determine the ohm value by measuring from the blue cable at 2nd and blue cable at 11th position in the large socket refer to 12 Wiring Connection Diagram as shown in belows figures Resistance value should be between 131 ...

Page 32: ...h multimeter as shown in below pictures Checking the component 10 2 3 Component Controlling By Con nection Measurement You can determine the ohm value by measuring from the grey cable at 13th and brown cable at 4th position in the small socket refer to 12 Wiring Connection Diagram as shown in belows figures Resistance value should be between 23 27 Ohm Kind of heating Tubular heating element with N...

Page 33: ...ent Controlling By Con nection Measurement You can determine the ohm value by measuring from the black cable at 3rd and black cable at 11th position in the small socket refer to 12 Wiring Connection Diagram as shown in belows figures NTC resistance value varies depending on temperature Tem C R min kΩ R max kΩ 10 54 9 62 6 5 43 0 48 6 0 33 9 38 1 5 27 0 30 1 10 21 6 23 9 15 17 4 19 1 20 14 1 15 4 2...

Page 34: ...hould be between 3 3 4 2 kohm Checking the component 10 4 3 Component Controlling By Con nection Measurement You can determine the ohm value of the main wash valve by measuring from the blue cable at 5th and white cable at 15th position or the pre wash valve by measuring from the black cable at 14th and white cable at 15th position in the large socket refer to 12 Wiring Connection Diagram as shown...

Page 35: ...omagnetic field The water level is regulated by the frequency which is controlled by the PCB and changes according to the movement of the nucleus part 10 5 2 Checking of Component 1 Push the door lock slider with screwdriver 2 Select the 1st program and start the machine 3 Cut off the energy input when the water intake finishes and drum begins to rotate 4 Check the water level inside the drum with...

Page 36: ...By Connec tion Measurement Tacho You can determine the ohm value by measuring from the pink cable at 16th and red cable at 6th position in the large socket refer to 12 Wiring Connection Diagram as shown in belows figures For resistance values refer to the table 10 6 2 Resistance Controlling By Connec tion Measurement Stator You can determine the ohm value by measuring from the brown cable at 8th a...

Page 37: ...Bimetal In Case of Lack of Electric Energy In case of lack of electric energy during a washing cycle the PTC bimetal assembly will cool down and after minimum 60 sec considering previous power supply of 30 sec min and T 20 C the door will be unlocked and thus can be opened In case the door is closed when current comes back the PTC bimetal assembly will heat again the slider lock will lock the cont...

Page 38: ...t Controlling By Con nection Measurement This socket shows the connection between terminal 3 4 See wiring diagram above The resistance read from terminal 3 4 is the resistance of PTC overload plus resistance of sole noid ...

Page 39: ...39 11 Dimensions ...

Page 40: ...40 12 Wiring Connection Diagram 12 1 Wiring Diagram NA 107VC4 ...

Page 41: ...41 ...

Page 42: ...se components use only manufacture s specified parts REF NO PART NAME QTY CODE REMARKS 400 DETERGENT DRAWER COVER 1 AXWDV 769090 401 CONTROL PANEL 1 AXWCV 769080 408 PCB FOIL 1 AXW1FS 7092 410 DISPLAY FOIL 1 AXW1FS 7315 412 ELECTRONIC CARD GR 1 AXW24V 67089 413 CABLE AND FUSE FOLDER COVER 1 AXW2CF 55340 415 SELECTION BUTTONS 1 AXW146 55880 416 FUSE 1 AXW1FS 13553 420 LIGHT GUIDE QUAD 1 AXW146 5533...

Page 43: ...LINTH GROUP AXW22S 23758 1 5 ADJUSTABLE FEET GR AXW31 00778 4 9 HOUSING FRAM BELLOW CLIP PHT AXW1Z 08309 1 10 DOOR LOCK AXW1619 3597 1 20 WATER ENTRY HOSE GROUP AXW12C 14423 1 22 PLINTH AXW130 23756 1 23 PLINTH COVER AXW140 23757 1 U 24 UPPER SUPPORT BRACKET AXW1US 70732 1 892 SCREW TT M4X8 PAN HEAD CR AXWSCR 07417 3 893 BOTTOM PLATE AXWBP 172050 1 894 BOTTOM PLATE COVER AXWBP 172060 1 896 SCREW M...

Page 44: ...44 13 3 Washing Group Parts 13 3 1 Exploded View Washing Group Parts ...

Page 45: ...XW212 08555 1 120 FRONT CONCRETE WEIGHT AXW1231 3571 1 121 RESISTANCE GR AXWRG1 31166 1 999 NTC TEMP SENSOR AXW1EV 35970 1 899 RESISTANCE WITHOUT NTC AXWRG1 12964 1 115 RESISTANCE FIXING WIRE AXWRFW 14491 1 104 SHOCK ABSORBER AXWSA1 01197 2 213 TUB EXIT BELLOW HOSE WITH BALL AXW1250 0200 1 124 COUNTERSUNK HEAD BOLT M 8X29 AXWSB2 05142 1 700 TUB HANGER SPRING PART AXWTHS 19298 2 800 TUB SPRING AXW3...

Page 46: ...XW1WD 19141 1 205 DETERGENT DRAWER HOUSING AXW1DD 19136 1 200 DETERGENT DRAWER AXW1V 605590 1 202 SIPHON COVER AXW1PV 05600 1 U 228 PLASTIC HOSE CLAMP AXW1PH 04189 4 207 VALVE DETERGENT BOX HOSE AXW1VD 04536 1 208 VALVE DETERGENT BOX HOSE AXW1VD 07796 1 209 VALVE TWO EXIT AXW1VT 13042 1 270 DETERGENT BOX GROUP AXW21D 60571 1 275 DETERGENT BOX GROUP HOSE AXW31D 60572 1 280 DETERGENT BOX GROUP FULL ...

Page 47: ...arts List REF NO PART NAME CODE QTY REMARKS 210 TUB EXIT BELLOW HOSE BALL AXW1BB 10200 1 211 PRESSURE SWITCH HOSE AXW1PS 19319 1 212 PRESSURE SW WATER RESERVOIR AXW1PS 20089 1 213 TUB EXIT WITH BELLOW HOSE AXW1250 4954 1 234 HOSE HANDCUFFS O32 7 AXW1HC 07366 1 244 HOSE HANDCUFFS AXW1HC 08991 1 295 PRESSURE SW H GR PYT BALL SYST AXW2PS 29739 1 ...

Page 48: ...48 13 6 Body Group Parts 13 6 1 Exploded View Body Group Parts ...

Page 49: ...16727 2 235 DRAIN HOSE HOLDING PLS AXW1HC 14270 4 239 POWER CORD GROUP IND AXW4A 17560 1 222 PRESSURE SW MOUNTING CLIP AXW1HC 22768 1 238 SPEED CONTROL HOLE STOPPER AXW1SC 16338 1 296 CBL GR AXW2CB 35610 1 242 TRANSPORT SCREW PLASTIC A II P AXW1TS 60786 4 243 TRANSPORT SCREW PLASTIC B II P AXW1TS 60789 4 240 TRANSPORT SCREW 2 AXWSB4 08363 4 241 PLAIN WASHER 10 5X40X2 5 AXW420 08965 4 231 SPRING HA...

Page 50: ...23907 4 33 DOOR HINGE SUPPORT SHEET AXW192 08152 1 410 SCR 4X12PAN HE W CLR UNDER HE AXWSB8 13513 6 18 INNER DOOR PLS INSERT PART AXW1DP 55348 1 17 DOOR HOOK II METAL AXW1DH 08931 1 15 HOOK SPRING AXW1HS 07443 1 16 HANDLE SPRING AXW1HS 14985 1 7 DOOR GLASS AXW1GD 03771 1 27 DOOR HANDLE TONGUE PIN AXW1DH 07434 3 14 DOOR HANDLE AXW1DH 55346 1 32 OUTER DOOR PLS INNER FRAME AXW1DS 55920 1 31 FRONT DOO...

Page 51: ... QTY REMARKS 990 INSTALLATION SHEET BOTTOM COVER AXW4F 67869 1 992 SERVICE LIST GUARANTEE 1 994 USER S MANUEL EN 1 ENGLISH 995 ENERGY LABEL AXW90EL 8830 1 996 LIQUID DETERGENT LEVEL PLATE AXW90LD 9158 1 997 DRAIN HOSE COAT RACK AXW90HC 0601 1 998 TRANSPORT SCREW STOPPER AXW1TS 14437 5 992 990 994 996 997 998 ...

Page 52: ...52 13 9 Packaging Group Parts 13 9 1 Exploded View Packaging Group Accessories ...

Page 53: ...N AXWPV 678640 1 902 REAR STYROFOAM LEFT AXWPV 277830 1 903 REAR STYROFOAM RIGHT AXWPV 277820 1 904 FRONT STYRF L SIGMA PLUS 2 AXWPV 277810 1 905 FRONT STYRF R SIGMA PLUS 2 AXWPV 280760 1 906 CORNER CARDBOARD AXWPV 002040 1 907 TUB SUPPORT STYROFOAM AXWPV 053000 1 908 PORTHOLE PRO STYROFOAM AXWPV 244940 1 909 PACKAGE CARTON 7K 1 ...

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