Panasonic KXTG7521E Operating Instructions Manual Download

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Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID and SMS. You must subscribe to the
appropriate service offered by your service provider/telephone company.

Before initial use, see “Getting

Started” on page 9.

Please access our online customer survey:
http://panasonic.net/pcc/tel/q

Operating Instructions

Model No.

KX-TG7521E

Digital Cordless Answering System

KX-TG7522E
KX-TG7523E
KX-TG7524E

Model shown is KX-TG7521.

TG7521E(e).book Page 1 Friday, January 22, 2010 8:46 AM

Summary of Contents for KXTG7521E

Page 1: ...st subscribe to the appropriate service offered by your service provider telephone company Before initial use see Getting Started on page 9 Please access our online customer survey http panasonic net pcc tel q Operating Instructions Model No KX TG7521E Digital Cordless Answering System KX TG7522E KX TG7523E KX TG7524E Model shown is KX TG7521 TG7521E e book Page 1 Friday January 22 2010 8 46 AM ...

Page 2: ...ings 22 Special programming 28 Registering a unit 30 Caller ID Service Using Caller ID service 33 Caller list 34 SMS Short Message Service Using SMS 35 Turning SMS on off 35 Storing SMS message centre numbers 35 Registering mailboxes 36 Sending a message 36 Receiving a message 37 Other settings 38 Answering System Answering system 40 Turning the answering system on off 40 Greeting message 41 Liste...

Page 3: ...2 The handset cover comes attached to the handset Series Model No Base unit Handset Part No Part No Quantity KX TG7521 series KX TG7521 1 KX TG7521 KX TGA750 1 KX TG7522 KX TG7521 KX TGA750 2 KX TG7523 KX TG7521 KX TGA750 3 KX TG7524 KX TG7521 KX TGA750 4 No Accessory item Part number Quantity KX TG7521 KX TG7522 KX TG7523 KX TG7524 1 AC adaptor PQLV219EW or PQLV219EZ 1 2 3 4 2 Telephone line cord...

Page 4: ...ith ease and confidence by phoning our Customer Care Centre Monday Thursday 9 00am 5 30pm Friday 9 30am 5 30pm Excluding public holidays L Or go on line through our Internet Accessory ordering application at www pas europe com L Most major credit and debit cards accepted L All enquiries transactions and distribution facilities are provided directly by Panasonic U K Ltd Accessory item Model number ...

Page 5: ...s in compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Wi...

Page 6: ...pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the ...

Page 7: ...tteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base ...

Page 8: ...waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and e...

Page 9: ...batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off and Fully charged is displayed Click Hook 220 240 V AC 50 60 Hz Hook Press plug firmly Correct Wrong To telephone line DSL ADSL filter Use only the supplied telephone line cord 220 240 V AC 50 60 Hz Hooks L When the language selection is displayed ...

Page 10: ... L Avoid touching the battery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It i...

Page 11: ...features 2 soft keys and the centre of the navigator key By pressing a soft key or the centre of the navigator key you can select the feature shown directly above it on the display B Navigator key V or Scroll through various lists and items or V Adjust the receiver or speaker volume while talking y Caller list View the caller list R Redial View the redial list L As all multiple items cannot be dis...

Page 12: ...An incoming call is now being received y Missed call 1 page 33 i The base unit transmission power is set to Low page 14 k The LCD and key backlight is off page 25 u L When displayed next to the battery icon Answering system is on page 40 L When displayed with a number New messages have been recorded page 42 d Answering system answers calls with a greeting message and caller messages are not record...

Page 13: ...ge 17 Sets 24 hour or 12 hour clock format page 14 H Places a call on hold page 47 n Opens the phonebook Allows you to edit phone numbers page 30 34 m Adds new entry page 19 30 k Displays the phonebook search menu Turns the key lock feature off page 18 Item Meaning Selects a character entry mode t Selects categories page 29 0 Plays a message O Stops recording or playback I Stores phone numbers pag...

Page 14: ...e eco function with one touch By activating eco mode your unit can reduce base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing ECO R The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and i is shown on the handset display instead of w When the one touch eco mode is off Normal is temporarily displa...

Page 15: ...s Using soft key Temporarily switching the display mode You can temporarily switch the display mode by pressing A shown when viewing the lists or selecting menu icons Programming the display mode beforehand 1 1 i 1 9 2 2 V Select the desired setting i M i ic Note L When in multiple items display mode you can move screens by pressing or without scrolling down or up through the list Press to go to t...

Page 16: ...edials multiple times While the handset is waiting to redial the ringer indicator flashes To cancel press ic Erasing a number in the redial list 1 j or R 2 V Select the desired phone number i W 3 V Yes i M i ic Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the ph...

Page 17: ...o the same line page 10 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press 1 during conversation L 1 flashes 2 To return to the conversation press 1 again Recall flash ECO R allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephon...

Page 18: ...n an existing outside call To join the conversation press C when the other handset is on an outside call Note L A 2nd handset cannot join an outside call that is being recorded page 18 L To prevent other users from joining your conversations with outside callers turn the privacy mode on page 25 Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answer...

Page 19: ...ry The category ringer tone feature is available for Caller ID subscribers page 33 Changing category names 1 n i 1 2 V Category i M 3 V Select the desired category i M 4 V Category Name i M 5 Edit the name 10 characters max page 48 i M i ic Finding and calling a phonebook entry Scrolling through all entries 1 n 2 V Select the desired entry L You can scroll through the phonebook entry by pressing a...

Page 20: ...al a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press 1 2 V Phonebook i M 3 V Select the desired entry 4 Press to dial the number Note L When storing a calling card access number and your PIN in the phonebook as one phonebook entry press l to add pauses after the number and PIN as necessary page 16 C...

Page 21: ...el No U K 0844 844 3898 R O I 01289 8333 3 V Select the handset you want to send the phonebook entry to i M L When all entries have been copied Completed is displayed 4 ic TG7521E e book Page 21 Friday January 22 2010 8 46 AM ...

Page 22: ... M 3 Press V or to select the desired item in sub menu 1 i M L In some cases you may need to select from sub menu 2 i M 4 Press V or to select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ic Note L See page 24 for the default settings Main menu Sub menu 1 Sub menu 2 Page Caller List W 34 Answer System D Message List 42 Play Ne...

Page 23: ...te Time 1 14 Alarm 28 Time Adjustment 1 Initial Setup Ringer Setup Ringer Volume Handset Base Unit 1 Ringtone Night Mode On Off Start End Ring Delay Select Category 28 Time Settings Set Date Time 1 14 Alarm 28 Time Adjustment 1 Handset Name 29 Caller Barred 1 29 Eco Setup Transmission Power 1 14 Display Setup Display Mode 15 LCD Key Backlight Contrast Main menu Sub menu 1 Sub menu 2 Page TG7521E e...

Page 24: ...Keytones Auto Talk 17 Line Setup Recall Flash 1 17 Privacy Mode 1 Base Unit PIN 1 30 Repeater Mode 1 32 Register Register H set 30 Select Base 31 Language Display 14 Feature Code Setting System 1 Page Caller List 2 1 3 34 Intercom 2 7 4 47 Set Date Time 1 0 1 r 14 Alarm 7 2 0 1 Once 2 Daily 0 Off 28 Time Adjustment 2 2 2 6 1 Caller ID 0 Manual r Ringer Volume 3 Handset 1 6 0 1 6 Level 1 6 6 0 Off ...

Page 25: ...Contrast Display contrast 1 4 5 1 6 Level 1 6 3 Keytones 6 1 6 5 1 On 0 Off Auto Talk 7 2 0 0 1 On 0 Off 17 Recall Flash 8 1 2 1 0 900 msec 1 700 msec 2 600 msec 3 400 msec 4 300 msec 5 250 msec 200 msec 160 msec 6 110 msec 7 100 msec 8 90 msec 9 80 msec r 17 Privacy Mode 9 1 9 4 1 On 0 Off r Base Unit PIN 1 3 2 0000 r 30 Repeater Mode 1 3 8 1 On 0 Off r 32 Register H set H set handset 1 3 0 30 Ca...

Page 26: ...outside calls However even when the ringer volume is set to off the handset still rings for alarm page 28 intercom calls page 47 and paging page 47 Feature Code Setting System 1 Page Message List 3 2 9 42 Play New Msg Msg message 3 2 3 42 Play All Msg 3 2 4 42 Erase All Msg 3 2 5 r 43 Start REC Record greeting 3 0 2 r 41 Play Greeting 3 0 3 41 Default Reset to pre recorded greeting 3 0 4 r 41 Numb...

Page 27: ...ion Inc 6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 7 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 8 The recall flash time depends on your telephone exchange or host PBX Contact your PBX sup...

Page 28: ...eriods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Using the phonebook s category feature page 19 you can also select categories of callers whose calls override night mode and ring the handset Caller ID subscribers only Important L Set the date and time beforehand page 14 L We recommend turning the base unit ringer off page 24 in addition ...

Page 29: ...ake intercom calls between handsets You can also select whether or not the handset name is displayed in standby mode The default setting is Off If you select On without entering any handset name Handset 1 to Handset 6 is displayed 1 1 i 1 0 4 2 Enter the desired name max 10 characters page 48 L If not required go to step 3 3 M 4 V Select the desired setting i M 2 times 5 ic Incoming call barring C...

Page 30: ...c Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to a single base unit Important L The additional handset model recommended for use with this unit is noted on page 4 If another handset model is used certain operations handset settings base unit settings etc may not be available Additional base units Handsets can be registered to up to 4 base un...

Page 31: ... calls using that base unit only If the handset is out of range of that base unit no calls can be made 1 1i 1 3 7 2 V Select the desired base unit number or Auto i M L The handset starts searching for the base unit Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless conn...

Page 32: ...repeater mode on L Do not use more than one repeater at a time Setting the repeater mode 1 1 i 1 3 8 2 V Select the desired setting i M i ic Note L After turning the repeater mode on or off _ is displayed on the handset momentarily This is normal and the handset can be used once w is displayed TG7521E e book Page 32 Friday January 22 2010 8 46 AM ...

Page 33: ...ge 34 y disappears from the display When you receive another new call y is displayed again Note L Even when there are unviewed missed calls y disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing ic Phonebook name display When caller information is received and it matches a phone number stor...

Page 34: ...en if it was viewed or answered using another handset L If the call matches an entry in the call barred list the number is logged with 7 page 29 Editing a caller s phone number before calling back 1 y 2 V Select the desired entry i M L You can see the detailed information about the caller by pressing A when in multiple display mode 3 i Edit the number L Press dial key 0 to 9 to add to delete 4 C E...

Page 35: ...word page 38 register each private mailbox with BT Text page 36 Note L A total of 47 messages at 160 characters message in all mailboxes added together can be saved Total number may be more than 47 if length of messages is less than 160 characters message L If the unit is connected to a PBX system you may not be able to use SMS features Turning SMS on off The default setting is On 1 1 i 3 5 7 2 V ...

Page 36: ...r list y i V Select the party i M 2 times To use the phonebook n i V Select the phonebook entry i M 2 times L If you wish to send the message to the other party s mailbox enter the other party s mailbox number after the destination phone number Example The other party s phone number is 123456 and their mailbox number is 1 Enter 1234561 6 To save the message select Yes i M 7 To send the message pre...

Page 37: ...M L To erase all messages in the selected mailbox select Erase All i M 6 V Yes i M i ic Receiving a message When an SMS message is received Receiving SMS Message is displayed a tone is heard if the handset ringer is turned on h is displayed with the total number of new unread SMS messages Reading a received message 1 1 i h i M 2 To access the public mailbox V Public i M To access a private mailbox...

Page 38: ...ed message press 1 2 V Edit Call i M 3 Edit the number i C Other settings Creating private mailboxes Private mailboxes can be used for sending and receiving SMS messages Each private mailbox is password protected 1 1 i 3 5 3 2 V Select the desired new mailbox number Mailbox1 to Mailbox6 i M 3 Enter a name for the mailbox 5 characters max page 48 i M 4 Enter a 4 digit password for the mailbox i M 2...

Page 39: ...users only Store your PBX line access number 4 digits max so that SMS messages are sent properly When sending SMS messages to entries in the phonebook or redial list the PBX line access number is deleted The default setting is Off 1 1 i 3 5 6 2 V On i M 3 Enter your PBX line access code and a dialling pause if necessary i M i ic TG7521E e book Page 39 Friday January 22 2010 8 46 AM ...

Page 40: ...flashes rapidly when the answering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answerin...

Page 41: ... message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 1 i 3 0 4 2 M i ic Playing back the greeting message 1 1 i 3 0 3 2 ic Listening to messages using the base unit When new messages have been recorded 6 on the base unit flashes Pr...

Page 42: ...finished press ic Note L If the item has already been heard Q is displayed even if it was heard using another handset L Message is displayed in the message list for any recorded conversations or if the unit cannot receive caller information Operating the answering system 1 i D i M 1 If pressed within the first 5 seconds of a message the previous message is played except when playing back from the ...

Page 43: ...ust be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 1 i 3 0 6 2 To turn on remote operation enter the desired 3 digit remote access code 3 M i ic Deactivating remote operation Press in step 2 on Remote acces...

Page 44: ...ystem settings Number of rings before the unit answers a call You can change the number of times the phone rings Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto The default setting is 4 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you ...

Page 45: ...ck the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for e...

Page 46: ...ice provider telephone company not your telephone When you have new messages 6 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 6 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail se...

Page 47: ...in or ic on the handset Transferring calls conference calls Outside calls can be transferred between 2 handsets in the same radio cell 2 handsets in the same radio cell can have a conference call with an outside party 1 During an outside call press 4 to put the call on hold 2 V Select the desired unit i M 3 Wait for the paged party to answer L If the paged party does not answer press to return to ...

Page 48: ...ey If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I For SMS messages Alphabet ABC Numeric 0 9 Greek F and Extended 1 G modes are available When in these entry modes except Nu...

Page 49: ... Greek character table M Extended 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O Not available for SMS L The following are used for both uppercase and lowercase TG7521E e book Page 49 Friday January 22 2010 8 46 AM ...

Page 50: ...Useful Information 50 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 Cyrillic character table P Not available for SMS TG7521E e book Page 50 Friday January 22 2010 8 46 AM ...

Page 51: ...plete L The receiver s phonebook memory is full Erase the unnecessary phonebook entries from the other handset the receiver and try again Invalid Number L You tried to send an SMS message to a phone number saved in the phonebook caller list or redial list that is over 20 digits long Memory Full L The phonebook memory is full Erase unnecessary entries page 20 L Message memory is full Erase unnecess...

Page 52: ...dset and try again L The handset has not been registered to the base unit Register the handset page 30 I cannot hear a dial tone L Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration L The base unit s AC adaptor or telephone line cord is not connected Check the connections L Disconnect the base unit from the telephone...

Page 53: ...1 i 1 3 2 2 7 0 0 0 3 Enter the new 4 digit base unit PIN i M i ic Problem Cause solution The handset beeps and or flashes L Battery charge is low Fully charge the batteries page 9 I fully charged the batteries but still flashes or the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again L It is time to replace the batteries page...

Page 54: ...ed off Adjust ringer volume page 24 L Night mode is turned on Turn it off page 28 The base unit does not ring L The ringer volume is turned off Adjust ringer volume page 24 I cannot make a call L The handset is too far from the base unit Move closer and try again L Another unit is in use Wait and try again later L Answering system is being used Wait and try again later L The key lock feature is tu...

Page 55: ...annot send or receive SMS messages L You have not subscribed to the appropriate service Contact your service provider telephone company L The SMS message centre number s are not stored or are incorrect Store the correct numbers page 35 L Message transmission was interrupted Wait until the message has been sent before using other telephone functions L If you use a DSL ADSL service we recommend conn...

Page 56: ...unit s number of rings setting or contact your service provider telephone company page 44 My own greeting message cannot be properly heard L Record your own greeting message again page 41 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move c...

Page 57: ...ntered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre TG7521E ...

Page 58: ...he technical and or safety standards required in the country where this product is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired...

Page 59: ...ry 48 Conference calls 47 Control type 11 D Date and time 14 Direct command 24 Display Contrast 25 Display mode 15 Language 14 E Eco mode 14 Error messages 51 H Handset Deregistration 31 Locator 47 Name 29 Registration 30 Hold 17 I Incoming call barring 29 Intercom 47 K Key lock 18 Keytones 25 M Making calls 16 Missed calls 33 Mute 17 N Night mode 28 P Pause 16 Phonebook 19 PIN 30 Power failure 10...

Page 60: ...e cord is connected 3 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used 4 Read troubleshooting page in the Operating Instructions If your product is not working properly IMPORTANT If you still have any problems please call the Panasonic DECT Helpline 0844 844 3898 U K 01289 8333 Rep of Ireland or contact us through our website www panasonic co uk Sales Department P...

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