Useful Information
55
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Answering system
Problem
Cause/solution
The unit does not
record new messages.
L
The answering system is turned off. Turn it on (page
39).
L
The message memory is full. Erase unwanted
messages (page 41).
L
The recording time is set to
“
Greeting Only
”
.
Change the setting (page 44).
L
If your own greeting message is not recorded properly,
callers are unable to leave a message. Record your
own greeting message again (page 40).
L
If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 43).
My own greeting
message cannot be
properly heard.
L
Record your own greeting message again (page 40).
I cannot operate the
answering system.
L
Someone is using the unit. Wait for the other user to
finish.
L
A caller is leaving a message. Wait for the caller to
finish.
L
The handset is too far from the base unit. Move closer.
I cannot operate the
answering system
remotely.
L
The remote access code is not set. Set the remote
access code (page 42).
L
You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 42).
L
Press each key firmly.
L
The answering system is turned off. Turn it on (page
43).
TG6591E(e).book Page 55 Friday, August 20, 2010 9:29 AM