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Panasonic KXTG6591E Operating Instructions Manual Download Page 53

Useful Information

53

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

Noise is heard, sound 
cuts in and out.

L

You are using the handset or base unit in an area with 
high electrical interference. Re-position the base unit 
and use the handset away from sources of 
interference.

L

Move closer to the base unit.

L

If you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base unit 
and the telephone line jack. Contact your DSL/ADSL 
provider for details.

L

Unplug the base unit’s AC adaptor to reset the unit and 
turn off the handset. Reconnect the adaptor, turn on 
the handset and try again.

Sound quality seems 
to be getting worse.

L

You have registered a handset that is not 
recommended (page 5). The clearest sound quality is 
only possible by registering the recommended 
handset.

The handset does not 
ring.

L

The ringer volume is turned off. Adjust ringer volume 
(page 30).

L

Night mode is turned on. Turn it off (page 33).

The base unit does not 
ring.

L

The ringer volume is turned off. Adjust ringer volume 
(page 18).

I cannot make a call.

L

The handset is too far from the base unit. Move closer 
and try again.

L

Another unit is in use. Wait and try again later.

L

Answering system is being used by another handset. 
Wait and try again later.

L

The key lock feature is turned on. Turn it off (page 20).

I received a call from a 
caller in the call barred 
list while the distress 
call feature was 
operating.

L

While you are using the distress call feature, a call may 
be received from any caller, even if that caller is stored 
in the caller barred list. In times of distress, the unit 
allows any caller to assist you.

Problem

Cause/solution

TG6591E(e).book  Page 53  Friday, August 20, 2010  9:29 AM

Summary of Contents for KXTG6591E

Page 1: ...must subscribe to the appropriate service offered by your service provider telephone company Before initial use see Getting Started on page 11 Please access our online customer survey http panasonic net pcc tel q Operating Instructions Model No KX TG6591E Digital Cordless Answering System KX TG6592E KX TG6593E Model shown is KX TG6591 TG6591E e book Page 1 Friday August 20 2010 9 29 AM ...

Page 2: ...Distress call 25 Setting the distress call 26 Making a distress call using speed dial key III 27 Programming Programmable settings 28 Special programming 33 Registering a unit 35 Caller ID Service Using Caller ID service 37 Caller list 37 Answering System Answering system 39 Turning the answering system on off 39 Greeting message 40 Listening to messages using the base unit 40 Listening to message...

Page 3: ...se unit 3 One touch dials on handset and base unit Dedicated volume key on the side of handset Secure grip handset One touch eco mode Hands free speakerphone on handset and base unit Easy to hear feature Customised sound system Choose prefer sound Bass Standard Treble Loud receiving volume Clear sound Hearing aid compatible Compliance with TIA 1083 standard Series Model No Base unit Handset Part N...

Page 4: ...f the supplied batteries No Accessory item Part number Quantity KX TG6591 KX TG6592 KX TG6593 1 AC adaptor PQLV219EW or PQLV219EZ 1 2 3 2 Telephone line cord PNJA1037Z for U K 1 1 1 3 Rechargeable batteries 1 HHR 55AAAB or N4DHYYY00005 2 4 6 4 Handset cover 2 1 2 3 5 Belt clip PNKE1076Z2 1 2 3 6 Charger PNLC1015ZM 1 2 1 2 3 4 5 6 Accessory item Model number Rechargeable batteries P03P or HHR 4NGE ...

Page 5: ...ursday 9 00am 5 30pm Friday 9 30am 5 30pm Excluding public holidays L Or go on line through our Internet Accessory ordering application at www pas europe com L Most major credit and debit cards accepted L All enquiries transactions and distribution facilities are provided directly by Panasonic U K Ltd L It couldn t be simpler L Also available through our Internet is direct shopping for a wide rang...

Page 6: ...io Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany For your future reference We recommend keeping a...

Page 7: ...pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the ...

Page 8: ...tteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base ...

Page 9: ...an health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For...

Page 10: ... U K 0844 844 3898 R O I 01289 8333 Note L Design and specifications are subject to change without notice L The illustrations in these instructions may vary slightly from the actual product TG6591E e book Page 10 Friday August 20 2010 9 29 AM ...

Page 11: ...Cd batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off and Fully charged is displayed Hook Click Press plug firmly 220 240 V AC 50 60 Hz To telephone line DSL ADSL filter Correct Wrong Use only the supplied telephone line cord 220 240 V AC 50 60 Hz Hooks L When the language selection is displayed se...

Page 12: ...ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries 1 Distress call feature is on Note L It i...

Page 13: ...ower N R Recall Flash ECO Eco mode shortcut key O Microphone P Charge contacts Control type A Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key By pressing this key or V repeatedly you can scroll through up or down various lists and items adjust the receiver or speaker volume up or down while talking ...

Page 14: ...pidly An incoming call is now being received y Missed call 1 page 37 i The base unit transmission power is set to Low page 16 k The LCD and key backlight is off page 30 u L When displayed next to the battery icon Answering system is on page 39 L When displayed with a number New messages have been recorded page 41 d Answering system answers calls with a greeting message and caller messages are not ...

Page 15: ...ly dialled phone number Makes a call page 17 L Temporarily turns off the ringer for incoming calls page 18 Sets 24 hour or 12 hour clock format page 16 H Places a call on hold page 47 n Opens the phonebook Allows you to edit phone numbers page 35 38 m Adds new entry page 21 34 Item Meaning k Displays the character entry mode for phonebook search page 21 Turns the key lock feature off page 20 Selec...

Page 16: ...ower failure In this case set the date and time again One touch eco mode The ECO button on the handset enables you to activate the eco function with one touch By activating eco mode your unit can reduce the base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing ECO The default setting is Normal When the one touch eco mode is on Low is tempo...

Page 17: ...Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 22 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 i l 2 Dial the phone number i C Note L A 3 second pause is inserted each time ...

Page 18: ...ll you can turn the ringer off temporarily by pressing L Using the base unit When a call is being received the speakerphone indicator flashes rapidly 1 Press s when the unit rings 2 Speak into the microphone 3 When you finish talking press s Adjusting the base unit ringer volume Press or repeatedly to select the desired volume L To turn the ringer off press and hold until the unit beeps Note L Eve...

Page 19: ...or accessing optional telephone services Note L To change the recall flash time see page 31 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to call waiting from your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call...

Page 20: ...ngs can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press 8 for about 3 seconds L is displayed L To turn key lock off press for about 3 seconds Note L Calls to emergency numbers cannot be made until key lock is turned off TG6591E e book Page 20 Friday August 20 2010 9 29 AM ...

Page 21: ...L Change the character entry mode if necessary k i V Select the character entry mode i M 2 Press the dial key 0 to 9 or which contains the character you are searching for page 48 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed 3 V S...

Page 22: ...phonebook as one phonebook entry press l to add pauses after the number and PIN as necessary page 17 Copying phonebook entries You can copy phonebook entries between 2 handsets 1 1 Panasonic compatible handset Copying an entry 1 Find the desired entry page 21 i 8 2 V Copy i M 3 V Select the handset you want to send the phonebook entry to i M L When an entry has been copied Completed is displayed L...

Page 23: ... mode to numeric 0 9 press i V 0 9 i M 5 Press then enter intercom number handset 1 to 6 base unit 0 i M 2 times 6 ic Note L When a speed dial key I to III has no number added to it you can press that key to start from step 3 Assigning phonebook entries to speed dial keys 1 Find the desired entry on Finding and calling a phonebook entry page 21 2 8 3 V Speed Dial i M L If a speed dial key has alre...

Page 24: ...ber stored in speed dial keys I to III are displayed L When the distress call feature is on speed dial key III displays Distress Making a call using a speed dial key Press and hold the speed dial key I to III Press the speed dial key I to III L If the base unit number is stored to a speed dial key the base unit pages all handsets Note for handset and base unit L If you set the distress call featur...

Page 25: ...rty presses 1 1 in response to the message the distress message stops and the conversation can begin OR If the other party is busy or does not answer within 60 seconds even if their answering device is activated the unit automatically dials the next distress number The unit repeats the sequence of dialling the numbers in the distress list a maximum of 4 times If nobody answers the distress call th...

Page 26: ...ired position in the distress list i m 3 To change the character entry mode to numeric 0 9 press i V 0 9 i M 4 Press then enter intercom number handset 1 to 6 base unit 0 i M 2 times L To add other entries repeat from step 2 5 ic Viewing editing entries 1 8 i 2 6 3 2 V Select the desired position in the distress list 3 To exit after viewing press ic To edit entries press 8 i V Edit i M 4 Edit the ...

Page 27: ...Select the desired setting i M i ic L When the distress call feature is turned on speed dial key III lights up on all registered handsets and base unit Note L If you set the distress call feature to On speed dial cannot be used to call the number assigned to speed dial key III Making a distress call using speed dial key III Press and hold speed dial key III L To cancel press ic Press speed dial ke...

Page 28: ...e desired item in sub menu 1 i M L In some cases you may need to select from sub menu 2 i M 4 Press V or to select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ic Note L See page 30 for the default settings Main menu Sub menu 1 Sub menu 2 Page Caller List 37 Answer System e Play New Msg 41 Play All Msg 41 Erase All Msg 1 42 Gr...

Page 29: ...Handset Name 34 Caller Barred 1 34 Speed Dial 1 23 Distress Call Distress List 1 26 Distress Message Play Message Record Message 1 Erase Message 1 26 Distress On Off 1 27 Erase Dist List 1 26 Eco Setup Transmission Power 1 16 Display Setup LCD Key Backlight Contrast Keytones Auto Talk 18 Line Setup Recall Flash 1 19 Privacy Mode 1 Base Unit PIN 1 35 Repeater Mode 1 36 Register Register H set 35 La...

Page 30: ...Feature Code Setting System 1 Page Caller List 2 1 3 37 Set Date Time 1 0 1 r 16 Alarm 7 2 0 1 Once 2 Daily 0 Off 33 Time Adjustment 2 2 2 6 1 Caller ID 0 Manual r Intercom 2 7 4 46 Ringer Volume 3 Handset 1 6 0 1 7 Level 1 7 6 0 Off Ringtone 4 5 Handset 1 6 1 Ringtone 1 20 Ringtone 1 Night Mode On Off 2 3 8 1 On 0 Off 33 Night Mode Start End 2 3 7 23 00 06 00 34 Night Mode Ring Delay 2 3 9 1 30 s...

Page 31: ... 4 1 On 0 Off r Base Unit PIN 1 3 2 0000 r 35 Repeater Mode 1 3 8 1 On 0 Off r 36 Register H set H set handset 1 3 0 35 Cancel Register 1 3 1 36 Display Change language 1 1 0 English 16 Feature Code Setting System 1 Page Distress List 2 6 3 r 26 Play Message 2 6 5 27 Record Message 2 6 6 r 27 Erase Message 2 6 7 r 27 Distress On Off 2 6 2 1 On 0 Off r 27 Erase Dist List Dist Distress 2 6 4 r 26 Fe...

Page 32: ...may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2009 Copyrights Vision Inc 6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 7 If you subscribe to a Caller ID service and want to view the caller s information...

Page 33: ...alls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Important L Set the date and time beforehand page 16 L We recommend turning the base unit ringer off page 18 in addition to turning the night mode on L If you have set the alarm the alarm sounds even if the night mode is turned on Turning night mode on...

Page 34: ...go to step 3 3 M 4 V Select the desired setting i M 2 times 5 ic Incoming call barring Caller ID subscribers only This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls When a call is received the unit does not ring while the caller is being identified If the phone number matches an entry in the call barred list the unit sends ou...

Page 35: ...other handset model is used certain operations handset settings base unit settings etc may not be available Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit for example _ is displayed even when the handset is near the base unit re register the handset 1 Handset 8 i 1 3 0 2 Base unit Press ...

Page 36: ...ng its own registration 4 ic Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Panasonic dealer for details Important L Before registering the repeater to this base unit you must turn the repeater mode on L Do not use more than one repeater at a time Setting the ...

Page 37: ...called while you were away Even if only one missed call in the caller list is viewed page 37 y disappears from the display When you receive another new call y is displayed again Note L Even when there are unviewed missed calls y disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing ic Phoneb...

Page 38: ...delete 5 C Erasing selected caller information 1 8 2 V Caller List i M 3 V Select the desired entry 4 W i V Yes i M i ic Erasing all caller information 1 8 2 V Caller List i M 3 W i V Yes i M i ic Storing caller information to the phonebook 1 8 2 V Caller List i M 3 V Select the desired entry i I 4 V Phonebook i M 5 To store the name continue from step 2 Adding entries page 21 TG6591E e book Page ...

Page 39: ...en the answering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Th...

Page 40: ...sages If you erase or do not record your own greeting message the unit plays a pre recorded greeting asking callers to leave a message If the message recording time page 44 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded ...

Page 41: ...es are not displayed Operating the answering system 8 i V Answer System i M 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback V Play i M Key Operation or Adjust the speaker volume 7 Repeat message 1 8 Skip message Stop playback 4 Erase currently playing message Key Operation or Adjust the receiver or speaker volume during playback 1 Repeat mes...

Page 42: ...tening to your messages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 8 i 3 0 6 2 To turn on remote operation enter the desired 3 digit remote access code 3 M i ic Deactivating remote operation Press in step 2 on Remote access code page 42 L The entered remote access code is deleted Using the answering system remotely 1 Dial your p...

Page 43: ...s before the unit answers a call You can change the number of times the phone rings Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto The default setting is 4 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside ...

Page 44: ...eck the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for ...

Page 45: ...ice provider telephone company not your telephone When you have new messages 6 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 6 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail se...

Page 46: ... L To stop paging press x 2 When you finish talking press s Using the speed dial key I to III L When 2 or more handsets are registered you can page a specific handset from the base unit by storing handset numbers to speed dial keys I to III page 23 24 L You can also page from a handset to a specific unit by simply pressing and holding speed dial keys Answering an intercom call 1 Press C to answer ...

Page 47: ...he conference press w 1 During an outside call press x L All registered handsets beep for 1 minute L When 2 or more handsets are registered you can page a specific handset from the base unit by storing handset numbers to speed dial keys I to III page 23 24 2 Wait for the paged party to answer L If paged party does not answer press x to return to the outside call 3 To complete the transfer Press s ...

Page 48: ... on the same dial key press V to move the cursor to the next space then press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I When in these entry mo...

Page 49: ...01289 8333 Extended 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG6591E e book Page 49 Friday August 20 2010 9 29 AM ...

Page 50: ... was too short Try again Failed L Phonebook copy failed page 22 Confirm the other handset the receiver is in standby mode and try again Incomplete L The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full L The phonebook memory is full Erase unwanted entries page 21 L Message memory is full Erase unwanted messages p...

Page 51: ...andset and try again L The handset has not been registered to the base unit Register the handset page 35 I cannot hear a dial tone L Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration L The base unit s AC adaptor or telephone line cord is not connected Check the connections L Disconnect the base unit from the telepho...

Page 52: ...oblem Cause solution The handset beeps and or flashes L Battery charge is low Fully charge the batteries page 11 I fully charged the batteries but still flashes or the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again L It is time to replace the batteries page 11 The handset display is blank L The handset is not turned on Turn...

Page 53: ... is only possible by registering the recommended handset The handset does not ring L The ringer volume is turned off Adjust ringer volume page 30 L Night mode is turned on Turn it off page 33 The base unit does not ring L The ringer volume is turned off Adjust ringer volume page 18 I cannot make a call L The handset is too far from the base unit Move closer and try again L Another unit is in use W...

Page 54: ...t your DSL ADSL provider for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later L Move closer to the base unit Time on the unit has shifted L Incorrect time information fro...

Page 55: ...nit s number of rings setting or contact your service provider telephone company page 43 My own greeting message cannot be properly heard L Record your own greeting message again page 40 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move cl...

Page 56: ...the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre To attach To re...

Page 57: ...ounting Note L Make sure that the wall is strong enough to support the weight of the unit Base unit Charger Longer than 20 mm Space 6 mm Screws Not supplied 84 mm Hook 25 mm Screws Not supplied Hooks Longer than 20 mm Space 5 mm TG6591E e book Page 57 Friday August 20 2010 9 29 AM ...

Page 58: ...he technical and or safety standards required in the country where this product is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired...

Page 59: ... 13 D Date and time 16 Direct command 30 Display Contrast 31 Language 16 Distress call 25 E Eco mode 16 Error messages 50 H Handset Deregistration 36 Locator 46 Name 34 Registration 35 Hold 19 I Incoming call barring 34 Intercom 46 K Key lock 20 Keytones 31 M Making calls Base unit 17 Handset 17 Missed calls 37 Mute 19 N Night mode 33 P Pause 17 Phonebook 21 PIN 35 Power failure 12 Power on off 15...

Page 60: ... cord is connected 3 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used 4 Read troubleshooting page in the Operating Instructions If your product is not working properly IMPORTANT If you still have any problems please call the Panasonic DECT Helpline 0844 844 3898 U K 01289 8333 Rep of Ireland or contact us through our website www panasonic co uk Sales Department Pa...

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