background image

Useful Information

For assistance, please visit http://www.panasonic.com/help

47

*1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054

Answering system (KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054)

I cannot dial the phone 
number edited in the caller 
list.

L

The phone number you dialed might have an 
incorrectly edited pattern (for example, the long 
distance “1” or the area code is missing). Edit 
the phone number with another pattern (page 
22).

The 2nd caller’s 
information is not displayed 
during an outside call.

L

In order to use Caller ID, Call Waiting, or Call 
Waiting Caller ID (CWID), you must first contact 
your telephone service provider and subscribe 
to the desired service.
After subscribing, you may need to contact your 
telephone service provider again to activate this 
specific service, even if you already subscribed 
to both Caller ID and Call Waiting with Caller ID 
services (CWID).

Problem

Cause/solution

I cannot listen to messages 
from a remote location.

L

A touch tone phone is required for remote 
operation.

L

Enter the remote code correctly (page 34).

L

The answering system is off. Turn it on (page 
34).

The unit does not record 
new messages.

L

The answering system is off. Turn it on (page 30, 
34).

L

The message memory is full. Erase 
unnecessary messages (page 31, 32).

L

If you subscribe to the Voice Mail service, 
messages are recorded by the telephone 
service provider not your telephone (page 34).

I cannot operate the 
answering system.

L

Someone is operating the answering system.

L

If someone is talking on a conference call, you 
cannot operate the answering system. Try again 
later.

Problem

Cause/solution

TG602X_605X.book  Page 47  Thursday, February 8, 2007  2:39 PM

Summary of Contents for KXTG6052B

Page 1: ...lp for customers in the U S A or Puerto Rico Charge the handset battery for 7 hours before initial use Operating Instructions 5 8 GHz Expandable Digital Cordless Phone Model No KX TG6021 with 2 Handsets Model No KX TG6022 with 3 Handsets Model No KX TG6023 5 8 GHz Expandable Digital Cordless Answering System Model No KX TG6051 with 2 Handsets Model No KX TG6052 with 3 Handsets Model No KX TG6053 5...

Page 2: ...Using Caller ID service 21 Caller list 22 Programming Programmable settings 24 Answering System Answering system 30 Turning the answering system on off 30 Greeting message 31 Listening to messages using the base unit 31 Listening to messages using the handset 32 Remote operation 33 Answering system settings 34 Voice Mail Service Using Voice Mail service 36 Multi unit Operation Intercom 38 Transfer...

Page 3: ...lls can be made between the handset and base unit 2 Intercom calls can be made between the handsets 3 Intercom calls can be made between the handsets by purchasing and registering 1 or more optional handsets KX TGA600 page 5 Model no Answering system Talking Caller ID Slow talk Intercom N 1 N N 2 KX TG6021 3 KX TG6022 r KX TG6023 r KX TG6051 r r r r 3 KX TG6052 r r r r r KX TG6053 r r r r r KX TG6...

Page 4: ...KX TG6052 KX TG6053 KX TG6054 You can slow down the voice of the person you are talking to making it easier to hear and understand page 18 Accessory information Included accessories 1 The handset cover comes attached to the handset No Accessory item Order number Quantity KX TG 6021M KX TG 6051M KX TG 6022B KX TG 6052B KX TG 6023M KX TG 6053S KX TG 6054B 1 AC adaptor for base unit PQLV203 1 1 1 1 1...

Page 5: ...77 1 2 3 4 5 6 7 Accessory item Order number Rechargeable nickel metal hydride Ni MH battery HHR P107 Accessory handset with charger KX TGA600 Headset KX TCA60 KX TCA86 KX TCA88HA KX TCA92 KX TCA93 KX TCA94 or KX TCA95 T adaptor KX J66 You can expand the phone system by registering optional handsets to a single base unit LA maximum of 4 total handsets included and optional can be registered to a s...

Page 6: ...ts and extension cords This can result in the risk of fire or electric shock 10 Never push any objects through slots in the product This may result in the risk of fire or electric shock Never spill any liquid on the product 11 To reduce the risk of electric shock do not disassemble the product Take the product to an authorized service center when service is required Opening or removing covers may ...

Page 7: ...Never install telephone wiring during a lightning storm LNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface LUse caution when installing or modifying telephone lines LDo not touch the plug with wet hands LThe AC a...

Page 8: ...erage and voice quality depends on the local environmental conditions LIf the reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment LKeep the product away from electrical noise generating devices such as fluorescent lamps and motors LThe product should be kept free from excessive smoke dust high temperature and vibration LThe...

Page 9: ...isconnected LThe unit will not work during a power failure We recommend connecting a corded telephone to the same telephone line or to the same telephone line jack using a Panasonic T adaptor page 5 If you subscribe to a DSL service Please attach a noise filter contact your DSL provider to the telephone line between the base unit and the telephone line jack in the event of the following Noise is h...

Page 10: ...on A nickel metal hydride battery that is recyclable powers the product you have purchased Please call 1 800 8 BATTERY 1 800 822 8837 for information on how to recycle this battery Battery charge Place the handset on the base unit or charger for 7 hours before initial use LWhile charging Charging is displayed and the charge indicator on the handset lights in amber When the battery is fully charged...

Page 11: ... handset is off the base unit or charger even when the handset is not in use LAfter the handset is fully charged displaying Charge completed it may be left on the base unit or charger without any ill effect on the battery LThe battery level may not be displayed correctly after you replace the battery In this case place the handset on the base unit or charger and let it charge for 7 hours Symbols u...

Page 12: ...r B LOCATOR C Charge contacts Base unit KX TG6051 KX TG6052 KX TG6053 KX TG6054 A Speaker B GREETING REC Recording C GREETING CHECK D ANSWER ON ANSWER ON indicator E VOLUME F SKIP G MESSAGE MESSAGE indicator H ERASE I STOP J LOCATOR INTERCOM K MIC Microphone L IN USE indicator M REPEAT N Charge contacts A B C A B C D H E F G I J K M N L ...

Page 13: ...gator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or Adjusting audio volume Press or V repeatedly while talking Using the soft keys The handset features 2 soft keys By pressing a soft key you can select the feature shown directly above it on the display Display Handset display items A L M N Q O P B B C D E F G H I J K R...

Page 14: ...telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENU i 0 5 1 2 V Select the desired setting 3 Save i OFF Date and time Set the correct date and time To use the available alarm function page 28 When you play back a message from the answering system page 31 the unit announces the day and time it was recorded KX TG6051 KX TG6052 KX T...

Page 15: ...eaker volume Press or V repeatedly while talking Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list each 48 digits max 1 REDIAL 2 V Select the desired phone number 3 C Erasing a number in the redial list 1 REDIAL 2 V Select the desired phone number 3 Erase i Yes i OFF PAUSE button for PBX long distance service users A pause is sometimes required when ...

Page 16: ...until the unit beeps 2 times Useful features during a call HOLD button This feature allows you to put an outside call on hold Press HOLD 2 times during an outside call LTo release the hold press C LAnother handset user can take the call by pressing C Note LIf another phone is connected to the same line page 9 you can also take the call by lifting its handset LIf a call is kept on hold for more tha...

Page 17: ...in an area where there may be interference During an outside call this feature is turned on automatically when necessary You can also turn this feature on or off manually 1 Press MENU during an outside call 2 V Select Booster on or Booster off i Select Note LWhen this feature is turned on BOOST flashes LWhen this feature is turned off manually during a call it does not turn on automatically during...

Page 18: ...e is turned on Slow flashes LThis feature turns off if another handset starts to have an intercom call with the base unit or another unit starts to use the answering system L Slow is a soft key visible on the handset display during a call LThis feature turns off after you hang up the call LThe speed may become close to normal when the handset receives constant incoming audio for a period of time C...

Page 19: ...ss Clear Enter the appropriate character or number LPress and hold Clear to erase all characters or numbers Finding and calling a phonebook item Searching for a name alphabetically by scrolling through all items 1 Phonebook i Search 2 V Select the desired item 3 Press C to dial the phone number Searching for a name by initial 1 Phonebook i Search 2 Press the dial key 0 9 or that corresponds to the...

Page 20: ...o dial manually 1 During an outside call press MENU 2 V Phonebook i Select 3 Find the desired item page 19 i Call Note LWhen storing a calling card access number and your PIN in the phonebook as one phonebook item press PAUSE to add pauses after the number and PIN as necessary page 15 LIf you have rotary pulse service you need to press before pressing MENU in step 1 to change the dialing mode temp...

Page 21: ...gged in the caller list Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear a Call Waiting tone page 17 Please contact your telephone service provider for details and availability of this service in your area Talking Caller ID This feature lets you know who is calling without looking at ...

Page 22: ...ht up ID default the handset uses the ringer tone or ringer indicator color you selected on page 26 when a call is received from that caller 1 Find the desired item page 19 i Option 2 To assign a ringer V Select Ringer ID i Select To assign a ringer indicator color V Select Light up ID i Select 3 V Select the desired setting 4 Save i OFF Caller list Viewing the caller list and calling back 1 View ...

Page 23: ...out dialing the area code To activate this feature you must edit an item in the caller list then call that number After that phone numbers from that caller s area code are edited automatically This feature can be turned on or off page 26 Note LPhone numbers from the 4 most recently edited area codes are automatically edited LIf you move to another area you can turn this feature off to erase previo...

Page 24: ...e display menus 1 MENU 2 Press V or to select the desired menu i Select LIf there is a sub menu s press V or to select the desired item i Select 3 Press V or to select the desired setting i Save LThis step may vary depending on the feature being programmed 4 OFF Main menu Sub menu 1 Sub menu 2 Page Message play KX TG6051 KX TG6052 KX TG6053 KX TG6054 32 V M access 37 Alarm 28 Ringer setting Ringer...

Page 25: ... 34 Recording time 1 35 Remote code 1 34 Voice Mail Store VM access 1 36 VM tone detect 1 36 Message alert 35 37 LCD contrast Key tone Auto talk 16 Caller ID edit 23 Set tel line Set dial mode 1 14 Set flash time 1 16 Set line mode 1 Set base unit KX TG6051 KX TG6052 KX TG6053 KX TG6054 Ringer tone 1 Talking CallerID 1 21 Registration HS registration 39 Deregistration 39 Change language Display 14...

Page 26: ...start again from step 1 Feature Feature code Setting code System setting 1 Page Alarm 8 1 Once 0 Off 28 Auto talk 2 0 3 1 On 0 Off 16 Caller ID edit Caller ID number auto edit 0 4 1 On 0 Off 23 Copy phonebook 1 item 1 20 Copy phonebook all items 2 20 Date and time 4 1 r 14 Deregistration 0 0 2 39 HS registration 0 0 1 39 Key tone 3 0 2 1 On 0 Off LCD contrast Display contrast 0 1 1 6 Level 1 6 3 M...

Page 27: ...36 Time adjustment 7 Caller ID subscribers only 4 2 1 Caller ID auto 0 Manual r V M access 3 37 VM tone detect 0 7 2 1 On 0 Off r 36 Voice enhancer 5 1 On 0 Off 17 Feature Feature code Setting code System setting 1 Page Change language Display language 0 8 1 English 2 Español 14 Feature Feature code Setting code System setting 1 Page Display Change language 0 8 1 1 English 2 Español 14 Message pla...

Page 28: ...ressing FLASH fails to pick up the call waiting call 6 Generally the line mode setting should not be adjusted If Line in use is not displayed when another phone connected to the same line is in use you need to change the line mode to A 7 This feature allows the unit to automatically adjust the date and time setting when caller information is received To use this feature set the date and time first...

Page 29: ... on the base unit or charger LWhen the handset is in use the alarm will not sound until the handset is in standby mode Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer MENU i V Customer support i Select i OFF ...

Page 30: ...y switches to another prerecorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON to turn on off the answering system LWhen the answering system is turned on the ANSWER ON indicator lights LWhen the answering sy...

Page 31: ...ded greeting message for callers and ask them to leave messages Playing back the greeting message Press GREETING CHECK Erasing your greeting message Press GREETING CHECK and then press ERASE while your greeting message is playing Listening to messages using the base unit When new messages have been recorded the MESSAGE indicator on the base unit flashes Press MESSAGE LThe base unit plays new messa...

Page 32: ... Caller ID subscribers only If Caller ID information was received for the call you can call the caller back while listening to the message 1 Press Select during playback LTo edit the number before calling back press Edit repeatedly to select the desired format page 22 2 Call Operating the answering system You can also operate the answering system by pressing dial keys on the handset during playbac...

Page 33: ...he English voice guidance is selected During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record your message Erase all messages Note LIf you do not press any dial keys withi...

Page 34: ...e code A remote code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 11 1 MENU i 0 6 3 2 Enter the desired 2 digit remote code i Save i OFF Ring count You can change the number of times the phone rings before the unit answers calls The default setting is 4 Toll saver The unit answer...

Page 35: ...vate the Voice Mail service provided by your telephone service provider before changing this setting Change the ring count of the Voice Mail service so that the answering system can answer the call first To do so consult your telephone service provider Caller s recording time You can change the maximum message recording time allotted to each caller The default setting is 3min 1 MENU i 0 6 2 2 V Se...

Page 36: ...sword press PAUSE to add pauses page 15 between the access number and the password as necessary Consult your telephone service provider for the required pause time Example To erase the Voice Mail access number Repeat step 1 then press and hold Clear until all digits are erased Press Save then press OFF Voice Mail VM tone detection Your telephone service provider sends special signals sometimes cal...

Page 37: ...messages turn it off by pressing and holding OFF until the handset beeps LIf your Voice Mail service uses Voice Mail tones and the message is over 3 minutes long the handset may not indicate new messages LIf your Voice Mail service uses Voice Mail tones the tones are heard from any phone connected to the same line If you want to use another phone to listen to Voice Mail messages you have to dial y...

Page 38: ...X TG6054 1 INTERCOM LAll the registered handsets beep for 1 minute LTo stop paging press INTERCOM 2 When you finish talking press INTERCOM Answering an intercom call 1 Press C or s to answer the page 2 When you finish talking press OFF KX TG6051 KX TG6052 KX TG6053 KX TG6054 1 Press INTERCOM to answer the page 2 When you finish talking press INTERCOM Note LWhen the ringer volume is set to off the ...

Page 39: ...ress C to answer the page LAfter the paging party disconnects you can talk to the outside caller Registering a handset The included handset and base unit are preregistered If for some reason the handset is not registered to the base unit register the handset 1 Handset MENU i 0 0 1 2 Base unit KX TG6021 KX TG6022 KX TG6023 Press and hold LOCATOR until the IN USE indicator flashes KX TG6051 KX TG605...

Page 40: ...connect the cord Mount the unit by inserting the mounting pins into the round openings on the adaptor for pin 2 use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate then sliding the unit down to secure it Connect the AC adaptor to power outlet page 9 LThere are two common types of wall phone plates The distance between 1 and 2 may vary depending on the size of t...

Page 41: ...set allows hands free phone conversations We recommend using the Panasonic headset noted on page 5 LHeadset shown is KX TCA86 Switching a call between the headset and handset speakerphone To switch to the handset speakerphone press s To return to the headset press C Lanyard strap eyelet If you have a lanyard strap not included you can hang your handset from your neck or wrist Thread it through the...

Page 42: ...er tried to send phonebook items to you but there was an error Have the other handset user re send the items to you page 20 Incomplete Phonebook full LThe destination handset s phonebook memory is full Erase unnecessary items from the destination handset s phonebook page 20 Invalid LThere is no handset registered to the base unit matching the extension number you entered No items stored LYour phon...

Page 43: ...e try again later LOther units are in use and the system is busy Try again later LAnother user is listening to messages Try again later 1 LThe handset s registration may have been canceled Re register the handset page 39 Store VM access LYou have not stored the Voice Mail access number Store the number page 36 Display message Cause solution ...

Page 44: ... working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your telephone service provider The indicator on the top right of the handset flashes slowly LNew messages have been recorded Listen to the new messages page 31 1 LNew Voice Mail messages have been recorded Listen to the new Voice Mail messages pag...

Page 45: ...ther electrical appliances LMove closer to the base unit LTurn on the clarity booster feature page 17 LIf your unit is connected to a telephone line with DSL service we recommend connecting a noise filter between the base unit and the telephone line jack Contact your DSL provider for details The handset does not ring LThe ringer volume is turned off Adjust it page 27 The base unit does not ring 1 ...

Page 46: ...display service may not be available in some areas Contact your telephone service provider for details LOther telephone equipment may be interfering with this unit Disconnect the other equipment and try again LThe caller requested not to send caller information page 21 LGenerally caller information is displayed from the 2nd ring The handset or base unit does not announce the displayed caller names...

Page 47: ...to contact your telephone service provider again to activate this specific service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID Problem Cause solution I cannot listen to messages from a remote location LA touch tone phone is required for remote operation LEnter the remote code correctly page 34 LThe answering system is off Turn it on page 34 The un...

Page 48: ...ct is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the custom...

Page 49: ... be ensured when using this phone CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmfu...

Page 50: ... FCC RF Exposure Warning L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment L To comply with FCC RF exposure requirements the base unit must be installed and operated 20 cm 8 inches or more between the product and all person s body excluding extremities of hands wrist and feet L This product may not be collocated or operated in conjunction with any...

Page 51: ...23 Approx 220 g 0 49 lb KX TG6051 KX TG6052 KX TG6053 KX TG6054 Approx 270 g 0 60 lb Power consumption KX TG6021 KX TG6022 KX TG6023 Standby Approx 1 3 W Maximum Approx 4 1 W KX TG6051 KX TG6052 KX TG6053 KX TG6054 Standby Approx 1 3 W Maximum Approx 4 5 W Power output 200 mW max Power supply AC adaptor 120 V AC 60 Hz Dimensions Approx height 156 mm width 48 mm depth 33 mm 6 1 8 inches 1 7 8 inche...

Page 52: ...r speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pasc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monda...

Page 53: ...e will be no charge for labor During the Parts Limited Warranty period there will be no charge for parts You must mail in your product prepaid during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited W...

Page 54: ... Authorized Servicer or damage that is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someo...

Page 55: ... 31 H Handset locator 38 Headset optional 41 Hold 16 I Intercom 38 K Key tone 26 L Light up ID 22 Line mode 27 M Making calls 15 Memory capacity message recording 30 Message alert 35 37 Missed calls 21 Mute 16 N Navigator key 13 P Pause 15 Phonebook 19 Phonebook copy 20 Power failure 9 Pulse service 17 R Recording time 35 Redial list 15 Registration 39 Remote code 34 Remote operation 33 Ring color...

Page 56: ...es offices These locations do not repair consumer products We recommend keeping a record of the following information for future reference Attach your purchase receipt here Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way Secaucus New Jersey 07094 Panasonic Puerto Rico Inc San Gabriel Industrial Park Ave 65 de Infantería Km 9 5 Carolina Pu...

Reviews: