SYSTEM MANAGER'S GUIDE
Installation Manual
305
C5
CHANGING THE SERVICE MODE SETTING
The VPS automatically activates the appropriate call handling method according to the Time
Service setting (Day, Night, Lunch, and Break Services) for each Time Group 1-8; however,
the System Manager or System Administrator can change the current call handling method by
assigning a specific Service Mode to the desired Time Group.
Once the Service Mode has been changed, it is retained unless the System Manager or System
Administrator changes it again, even after the power is cut and restored.
Note
While the System Administrator programmes via a personal computer, the System Manager
cannot change the Service Mode setting. The VPS plays "Sorry, this function is not
available".
Assigning the Service Mode
There are 6 Service Modes available:
•
Automatic Mode: Operates according to the setting in Time Service (default)
•
Manual Day Mode: Operates only in Day Mode
•
Manual Night Mode: Operates only in Night Mode
•
Manual Lunch Mode: Operates only in Lunch Mode
•
Manual Break Mode: Operates only in Break Mode
•
PBX Control Mode: Operation changes depending on PBX time period (available only
with DPT Integration)
In the Automatic Mode, services have this order of priority:
Holiday Service > Caller ID Call Routing > Trunk Service > Port Service
(Holiday service has the highest priority.)
In the Manual Modes (Day, Night, Lunch, or Break), Holiday Service is disregarded:
Caller ID Call Routing > Trunk Service > Port Service
(Holiday Service is disregarded.)
When a call is received through a PBX in the PBX Control Mode, the VPS obtains the Time
Service (Day, Night, Lunch or Break) setting from the PBX and operates accordingly.
When the Integration Mode is other than DPT Integration and the PBX Control Mode is
selected, the VPS will operate in the Automatic Mode.
Depending on the model and/or the software version of the connected PBX, the PBX Control
Mode may not function properly. For more information, consult your dealer.
Summary of Contents for KX-TVP200
Page 26: ...VOICE PROCESSING SYSTEM OVERVIEW 26 Installation Manual ...
Page 27: ...INSTALLATION Installation Manual 27 Section 2 INSTALLATION ...
Page 105: ...CUSTOMISING THE SYSTEM Installation Manual 105 Section 5 CUSTOMISING THE SYSTEM ...
Page 139: ...FINAL SETUP Installation Manual 139 Section 6 FINAL SETUP ...
Page 182: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING 182 Installation Manual ...
Page 183: ...SYSTEM FEATURES Installation Manual 183 Appendix A SYSTEM FEATURES ...
Page 213: ...SYSTEM ADMINISTRATOR S GUIDE Installation Manual 213 Appendix B SYSTEM ADMINISTRATOR S GUIDE ...
Page 290: ...SYSTEM ADMINISTRATOR S GUIDE 290 Installation Manual ...
Page 291: ...SYSTEM MANAGER S GUIDE Installation Manual 291 Appendix C SYSTEM MANAGER S GUIDE ...
Page 316: ...SYSTEM MANAGER S GUIDE 316 Installation Manual ...
Page 317: ...MESSAGE MANAGER S GUIDE Installation Manual 317 Appendix D MESSAGE MANAGER S GUIDE ...
Page 392: ...MESSAGE MANAGER S GUIDE 392 Installation Manual ...
Page 404: ...Glossary 404 Installation Manual ...
Page 405: ...INDEX 405 INDEX ...