FINAL SETUP
Installation Manual
141
6.1.3 Company Greetings (Enter #6 998,5,1)
1.
Access the Message Manager's Main Command Menu.
2.
Press [5] to modify messages.
3.
Press [1] to change the Company Greeting.
4.
Continue following voice prompts through appropriate menus. Prompts lead you through
the choices and recording process.
After you record the company greeting, it may be necessary to enter programming through
the terminal and set the company greeting assignment under the Port Settings Menu, Trunk
Service Menu and Holiday Service Menu. This tells the system what company greeting to
play on each port and trunk (outside line) group. A company greeting should be very short.
Example: "Thank you for calling ABC Company". It is not necessary to give any other
instruction within the company greeting because instructions will follow the company
greeting automatically. If Interview Service follows, explanations should be included in the
first question (work for the subscriber who maintains the Interview Service mailbox). If
Custom Service follows, explanations should be included in the first menu (work for the
Message Manager).
6.1.4 Custom Service Greetings (Enter #6 998,5,4)
1.
Access the Main Menu of Message Manager's Service.
2.
Press [5] to modify messages.
3.
Press [4] to change the Custom Service Menu.
4.
Continue following voice prompts through appropriate menus. Prompts lead you through
the choices and recording process.
Example: Custom Service Greeting: "Thank you for calling ABC Company. If you know
your party's extension, you may dial it at any time during this message".
Note
This prompt should match the prompt that is selected for each port. The recording will
be played directly after the call is received.
6.1.5 Customising User Prompts (Enter #6 998,5,6)
The customer may want to enter user prompts in place of the factory-provided system prompts.
To change the user prompts:
1.
Access the Main Menu of Message Manager's Service.
2.
Press [5] to modify messages.
3.
Press [6] to modify the User Prompts.
Summary of Contents for KX-TVP200
Page 26: ...VOICE PROCESSING SYSTEM OVERVIEW 26 Installation Manual ...
Page 27: ...INSTALLATION Installation Manual 27 Section 2 INSTALLATION ...
Page 105: ...CUSTOMISING THE SYSTEM Installation Manual 105 Section 5 CUSTOMISING THE SYSTEM ...
Page 139: ...FINAL SETUP Installation Manual 139 Section 6 FINAL SETUP ...
Page 182: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING 182 Installation Manual ...
Page 183: ...SYSTEM FEATURES Installation Manual 183 Appendix A SYSTEM FEATURES ...
Page 213: ...SYSTEM ADMINISTRATOR S GUIDE Installation Manual 213 Appendix B SYSTEM ADMINISTRATOR S GUIDE ...
Page 290: ...SYSTEM ADMINISTRATOR S GUIDE 290 Installation Manual ...
Page 291: ...SYSTEM MANAGER S GUIDE Installation Manual 291 Appendix C SYSTEM MANAGER S GUIDE ...
Page 316: ...SYSTEM MANAGER S GUIDE 316 Installation Manual ...
Page 317: ...MESSAGE MANAGER S GUIDE Installation Manual 317 Appendix D MESSAGE MANAGER S GUIDE ...
Page 392: ...MESSAGE MANAGER S GUIDE 392 Installation Manual ...
Page 404: ...Glossary 404 Installation Manual ...
Page 405: ...INDEX 405 INDEX ...