Panasonic KX-TVA50, Feature Manual

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2.2 System Features
28 Feature Manual
2.2.26 Interview Service
Description
Allows the VPS to "interview" a caller by playing a series of prerecorded questions and recording the
caller's responses.
As the callers answers questions, they are recorded into an interview mailbox.
– After a caller records the answers, the interview mailbox lights a message waiting lamp on
the interview mailbox owner's extension.
– When retrieving the messages, the subscriber only hears the answers to the questions.
In order to use Interview Service, at least one interview mailbox must be created in the VPS (refer to
2.1.3 Mailbox Parameters in the Programming Manual).
Callers will reach an interview mailbox when:
a)
The Incoming Call Service of a trunk or port is set to "Interview Service" (refer to"Incoming
Call Service" in 2.3.1 Service Group in the Programming Manual).
b)
The Service of Holiday Service is set to "Interview" (refer to"Service" in 2.4.2 Holiday
Settings in the Programming Manual).
c)
A Custom Service or Personal Custom Service option is set to transfer callers to an interview
mailbox (refer to 2.1.8 Personal Custom Service or 2.4.4 Custom Service in the
Programming Manual).
d)
A subscriber has configured his or her mailbox so that unanswered calls are directed to the
mailbox's interview mailbox via Incomplete Call Handling, and has set Message Reception
Mode to "Interview Mode" (refer to 5.2 Incomplete Call Handling and 5.5 Message
Reception Mode in the Subscriber's Manual).
e)
A subscriber with a logical extension has set Message Reception Mode to "Interview Mode"
(refer to 5.5 Message Reception Mode in the Subscriber's Manual).
f)
A subscriber transfers the caller to an interview mailbox.
Programming Manual References
"Interview Mailbox" in 2.1.3 Mailbox Parameters
Subscriber's Manual References
5.4 Interview Mailbox
6.2 Setting Up Mailboxes
2.2.27 List All Names
Description
Allows callers to listen to all of subscriber's name and their extension number in Automated Attendant
Service or Custom Service.
Conditions
• This feature is only available in the following conditions: