Panasonic KX-TGK310E Operating Instructions Manual Download Page 1

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Operating Instructions

Digital Cordless Phone

Model No.

KX-TGK310E

Digital Cordless Answering System

Model No.

KX-TGK320E

Before initial use, see “Getting Started”
on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

TGK310_320E(en)_0113_ver120.pdf 1

2015/01/13 11:40:36

Summary of Contents for KX-TGK310E

Page 1: ...KX TGK310E Digital Cordless Answering System Model No KX TGK320E Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference ...

Page 2: ...features during a call 16 Intercom 18 Key lock 18 Phonebook Phonebook 19 Speed dial 20 Programming Menu list 22 Alarm 27 Do not disturb mode 28 Nuisance call block 29 Baby monitor 30 Other programming 32 Registering a unit 33 Caller ID Service Using Caller ID service 35 Caller list 35 Answering System Answering system 37 Turning the answering system on off 37 Greeting message 37 Listening to messa...

Page 3: ...1 C Rechargeable batteries 1 2 D Handset cover 1 E Interface box 2 1 1 See page 3 for replacement battery information 2 PNLZ1003ZB Black PNLZ1003ZW White A B C D E Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Model number Specifications Rechargeable batteries 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each ...

Page 4: ...R Optional handset is a different design from that of the supplied handsets R You cannot purchase the supplied handset KX TGKA31 separately Sales and support information Customer Communications Centre R For customers within the U K 0844 844 3899 R For customers within Ireland 01289 8333 R For further support on your product please visit our website www panasonic co uk Direct Sales at Panasonic U K...

Page 5: ...onic eu Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Ecodesign information Ecodesign information under EU Regulation EC No 1275 2008 amended by EU Regulation No 801 2013 From 1 January 2015 Please visit here www ptc panasonic eu Click Downloads a Energy related products information Public Power consumption in ne...

Page 6: ... in an accident R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may...

Page 7: ...e a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base u...

Page 8: ...and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inap...

Page 9: ...Hz to 1 90 GHz R RF transmission power Approx 10 mW average power per channel R Power source 220 240 V AC 50 60 Hz R Power consumption Base unit Standby Approx 0 52 W Maximum Approx 2 7 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 9 Important Information ...

Page 10: ... DSL ADSL service Connect the interface box cord to the base unit Fasten the cord by hooking it 1 3 4 4 6 5 7 2 Note R Use only the supplied Panasonic AC adaptor PNLV226E R Use only the supplied telephone line cord Battery installation setting the handset cover R USE ONLY rechargeable Ni MH batteries AAA R03 size A R Do NOT use alkaline manganese Ni Cd batteries R Confirm correct polarities 2 3 1 ...

Page 11: ...We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a T adaptor Your Panasonic sales shop can offer you more information about connection possibilities Note for battery installation R Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 3 7 Not...

Page 12: ...e handset uses more power than usual to search for the base unit and therefore battery usage time is shortened page 15 Controls Base unit B A A Charge contacts M N Locator R You can locate a misplaced handset by pressing M N Handset B A A C A H I J K G L E F D B B Speaker Message indicator M N Talk Dial keypad MZN SP PHONE Speakerphone Microphone Receiver Display M N Power MOFFN MRECALLN MECON ECO...

Page 13: ...et to Eco page 15 Eco mode is set to Eco Plus page 15 The LCD and key backlight is off page 25 Item Meaning R When displayed next to the battery icon Answering system is on 2 page 37 R When displayed with a number New messages have been recorded 2 page 38 Greeting Only is selected Caller messages are not recorded 2 page 42 Battery level Alarm is on page 27 Privacy mode is on page 25 Ringer volume ...

Page 14: ...N 101 2 Enter the current date month and year a MOKN Example 12 July 2015 12 07 15 3 Enter the current hour and minute Example 9 30 09 30 R You can select 24 hour or 12 hour clock format AM or PM by pressing 4 MOKN a MOFFN Recording your greeting message Available for KX TGK320 series page 3 You can record your own greeting message instead of using a pre recorded greeting message See page 37 for d...

Page 15: ...ay instead of Eco Off default setting Turns off eco mode When this setting is selected are not displayed in the handset display Note R If there is a handset that is not compatible with Eco Plus registered to the base unit Eco Plus is not available If that handset is registered while Eco Plus was already selected the setting changes to Eco Off R When there is another cordless phone in use nearby th...

Page 16: ...hen storing a calling card access number and or PIN in the phonebook a pause is also needed page 20 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish tal...

Page 17: ...N Equalizer a MOKN 3 MbN Select the desired setting 4 Press MOKN to exit Note R Depending on the condition and quality of your telephone line this feature may emphasise existing line noise If it becomes difficult to hear turn this feature off R This feature is not available while using the speakerphone Call share You can join an existing outside call To join the conversation press M N when the oth...

Page 18: ...g auto intercom on off This feature allows the handset to answer intercom calls automatically when it is called You do not need to press M N When this feature is set to On the monitoring handset for the baby monitor feature page 31 will also answer baby monitor calls automatically The default setting is Off 1 MMENUN 273 2 MbN Select the desired setting a MOKN a MOFFN Key lock The handset can be lo...

Page 19: ...e names of categories Friends Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscribed to Caller ID service Changing category names setting category ringer tone 1 MFN W a MMENUN 2 MbN Category a MOKN 3 MbN Select the desired category a MOKN 4 To change category names MbN Category Name a MOKN a Edi...

Page 20: ... to add pauses after the number and PIN as necessary page 16 Speed dial You can assign 1 phone number to each of the dial keys 1 to 9 on the handset Adding phone numbers to speed dial keys n By entering phone numbers 1 Press and hold the desired speed dial key 1 to 9 a MADDN 2 MbN Manual a MOKN 3 Enter the party s name 16 characters max a MOKN 4 Enter the party s phone number 24 digits max a MOKN ...

Page 21: ...3 MbN Yes a MOKN a MOFFN Viewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 21 Phonebook ...

Page 22: ...n the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Answer System 1 Sub menu 1 Sub menu 2 Settings Code Play New Message 323 38 Play All Message 324 38 Erase All Message 2 325 38 Greeting Record Greeting 2 302...

Page 23: ...all Screening On Off 310 41 Answer On 2 327 37 Answer Off 2 328 37 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 2 101 14 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 27 Time Adjustment 2 4 Caller ID Manual 226 Main menu Caller List Operation Code Viewing the caller list 213 35 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 23 Programming ...

Page 24: ...ategory 1 9 241 28 First Ring 2 6 On Off 173 Time Settings Set Date Time 2 101 14 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 27 Time Adjustment 2 4 Caller ID Manual 226 Key Finder Setup 7 1 Add New Device for Finder1 8 2 Add New Device for Finder2 3 Add New Device for Finder3 4 Add New Device for Finder4 Change Name 2 Finder1 6561 Finder2 9 6562 9 Finder3 9 6563 9 Finder4 9 6564 9 Register 6571...

Page 25: ...76 Contrast Display contrast Level 1 4 2 145 Handset Name 104 32 Display Name On Off 105 32 Message Indicator 278 14 Auto Intercom On Off 273 18 Keytones On Off 165 Call Restrict 2 256 32 Auto Talk 11 On Off 200 16 Line Setup Recall Flash 2 12 900 msec 700 msec 600 msec 400 msec 300 msec 250 msec 200 msec 160 msec 110 msec 100 msec 90 msec 80 msec 121 17 Privacy Mode 2 13 On Off 194 Base Unit PIN ...

Page 26: ...ettings Code Ringer Volume Off 6 6 160 Ringtone 5 Ringtone 1 161 Do Not Disturb Mode On Off On Off 238 28 Start End 23 00 06 00 237 28 Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 28 Select Category Category 1 9 241 28 First Ring 2 6 On Off 173 Main menu Nuisance Call Block 2 14 Sub menu 1 Sub menu 2 Settings Code Single Number 217 29 Range of Numbers Withheld On Off 240 29 Main menu Spe...

Page 27: ...egister 2 or more key finders 10 This menu is not displayed when repeater mode is set to On 11 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 12 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 13 To prevent other users from joining your ...

Page 28: ...page 19 you can also select categories of callers whose calls override do not disturb mode and ring the handset Caller ID subscribers only Important R Make sure the unit s date and time setting is correct page 14 R If you have set the alarm the alarm sounds even if do not disturb mode is turned on Turning do not disturb mode on off 1 MMENUN 238 2 MbN Select the desired setting a MOKN R If you sele...

Page 29: ...in the call block list n From the caller list 1 MCN CID 2 MbN Select the entry to be blocked a MMENUN 3 MbN Save Call Block a MOKN 4 MbN Yes a MOKN a MOFFN n By entering phone numbers 1 MMENUN 217 2 MbN Single Number a MOKN 3 MMENUN a MbN Add a MOKN 4 Enter the phone number 24 digits max R To erase a digit press MCLEARN 5 MOKN a MOFFN Storing a range of numbers 1 MMENUN 217 2 MbN Range of Numbers ...

Page 30: ...n order to use the baby monitor feature page 33 R If the unit is connected to a PBX system you cannot set the baby monitor R During the monitoring mode battery consumption is faster than usual We recommend leaving the monitored handset on the base unit or charger R The monitored handset never rings while it is being monitored R If the baby monitor is activated is displayed on the monitored handset...

Page 31: ...umber 1 Press MMENUN on the handset being monitored 2 MbN On Off a MOKN 3 MbN On a MOKN 4 MbN Select the outside line a MEDITN 5 MMENUN a MbN Erase a MOKN 6 MbN Yes a MOKN a MOFFN Baby monitor sensitivity You can adjust the sensitivity of the baby monitor Increase or decrease the sensitivity to adjust the sound level needed to trigger the baby monitor feature R This feature cannot be set during a ...

Page 32: ...47 3 MbN Select the handsets to be restricted a MSELECTN R is displayed next to the selected handset numbers R To cancel the selected handsets MbN Select the handset a Press MSELECTN again disappears 4 MOKN 5 MbN Select a memory location a MOKN 6 Enter the phone number or area code to be restricted 8 digits max a MOKN a MOFFN Enhancing security for phone calls You can increase the security of phon...

Page 33: ...tered handsets start ringing press M N again to stop then repeat this step 4 Handset MOKN a Wait until Base PIN is displayed a Enter the base unit PIN default 0000 a MOKN R If you forget your PIN see page 47 Selecting a base unit When Auto is selected the handset automatically uses any available base unit it is registered to When a specific base unit is selected the handset makes and receives call...

Page 34: ...MMENUN 138 2 MbN Select the desired setting a MOKN a MOFFN Registering the DECT repeater KX A405 KX A406 to the base unit Note R Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold M N for about 5 seconds 2 DECT repeater Connect t...

Page 35: ...ew call is displayed again Note R Even when there are unviewed missed calls disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing MOFFN Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is display...

Page 36: ...Erasing all caller information 1 MCN CID 2 MERASEN a MbN Yes a MOKN a MOFFN 36 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Caller ID Service ...

Page 37: ...rded Turning the answering system on off The answering system is preset to on 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note R When the answering system is turned on is displayed on the handset Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message Recording your greeting messag...

Page 38: ... Key Operation MDN or MCN Adjust the receiver or speaker volume during playback 1 or MFN Repeat message during playback 1 Key Operation 2 or MEN Skip message during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on MMENUN Pause message 2 9 or MSTOPN Stop recording Stop playback 0 Turn answering s...

Page 39: ...x a MOKN 5 Enter the desired number 24 digits max a MOKN 2 times a MOFFN Turning on off the new message alert setting 1 MMENUN 338 2 MbN On Off a MOKN 3 MbN Select the desired setting a MOKN a MOFFN Editing the set phone number 1 MMENUN 338 2 MbN Notification to a MOKN 3 MMENUN a MbN Edit a MOKN 4 Edit the name if necessary 16 characters max a MOKN 5 Edit the phone number if necessary 24 digits ma...

Page 40: ...tening to your messages remotely Important R In order to operate the answering system remotely you must first set a remote access code 1 MMENUN 306 2 To turn on remote operation enter the desired 3 digit remote access code 3 MOKN a MOFFN Deactivating remote operation Press in step 2 on Remote access code page 40 R The entered remote access code is deleted Using the answering system remotely 1 Dial...

Page 41: ...unit answers a call You can select 2 to 9 rings or Auto The default setting is 5 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 40 you know that there are no new messages when the phone rings for the 3rd time...

Page 42: ...electing Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only in step 2 on Caller s recording time page 42 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message ...

Page 43: ...ultiple characters assigned to it The characters that can be entered depend on the character entry mode page 43 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCLEARN to erase the character or number highlighted by the cursor Press and hold MCLEARN to erase all characters or numbers Press Aaa to switch between uppercase and lowercase To ente...

Page 44: ...4 5 6 7 8 9 Greek character table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 44 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Useful Information ...

Page 45: ...y again Memory Full R The phonebook memory is full Erase unwanted entries page 20 R The call block list memory is full Erase unwanted entries page 29 R The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 33 Use rechargeable battery R A wrong type of battery such as alkaline or manganese was inserted Use only the rechar...

Page 46: ...ine and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service provider The message indicator is flashing slowly and the handset display Demo Mode R Demonstration mode is activated To turn off demonstration mode M N a MMENUN 899 Men...

Page 47: ...roperly connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 33 R Activating eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 15 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the han...

Page 48: ... provider for details R If your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall jack R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details R Other telephone equipment may be interfering with this unit Disconnect the other equipment...

Page 49: ...ess code If you have forgotten your remote access code enter the remote access code setting to check your current code page 40 R The answering system is turned off Turn it on page 41 The unit does not emit the specified number of rings R If the first ring is turned off page 24 the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other...

Page 50: ... where this product is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right ...

Page 51: ... dial 20 Character entry 43 Conference calls 17 Control type 12 D Date and time 14 Direct command code 22 Display Contrast 25 Language 14 Do not disturb mode 28 E Eco mode 15 Equalizer 17 Error messages 45 F First ring 24 H Handset Deregistration 33 Locator 12 Name 32 Registration 33 Hold 16 I Intercom 18 K Key finder 24 26 Key lock 18 Keytones 25 M Making calls 16 Message indicator 15 Missed call...

Page 52: ...orking properly IMPORTANT If you still have any problems please call the Panasonic DECT Helpline 0844 844 3899 U K 01289 8333 Ireland or contact us through our website www panasonic co uk Buy online via our eShop www shop panasonic eu Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Lt...

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